AVer H series User manual

P/N:300AV2D1-DPV
Made in Taiwan
2
Quick Installation Guide
H-Series
Video Conferencing System

Package Contents
1
23 4 5 6
13 14
18 19 20 21
7 8 9 10 11
1512 16
17
PN:303AALL--ACR
MadeinTaiwan
Warrantycard
English
WarrantyPeriodofAVerProductPurchased:
AVerHVCSeries:2YearsLimitedPartsandLabor.
AllAVerHVCSeriesAccessories:1YearPartsandLabor.
繁體中文
圓展科技股份有限公司保固說明:
AVerHVC產品系列:享2年保固期。
AVerHVC相關耗材:享1年保固期。
日本語
アバーメディア製品保証期間
AVerHVCSeries本体：2年間保証
AVer HVCSeries付属品：1年間保証
ภาษา ไทย

AVerHVCSeries:2
AVerHVCSeries:1
Deutsch
GarantiezeitfürdaserworbeneAVerProdukt:
AVerHVCSerie:2Jahreauf TeileundArbeit
AlleAVer HVCSeries-Zubehörteile: 1Jahr aufBauteileund
Verarbeitung.
Français
Conditionsdegarantiepourlesproduitsdelagamme
AVer:
GammeAVerHVCSeries:2anspiècesetmainsd’oeuvre.
TouslesaccessoiresdelagammeAVerHVCSeries:1an,
piècesetmaind’oeuvre.
Italiano
Periododivaliditàdellagaranziadel prodottoAVer
acquistato:
AVerHVCSeries:Garanzialimitataa2annisuimaterialie
sullamanodopera.
PertuttiglialtriaccessoriAVerHVCSeries:Garanzia
limitataa1annosui materialiesullamanodopera.
Español
PeríododeGarantíadeProductosdeAVer de
compra:
AVerHVCSeries:Hasta2añosdegarantíaenpiezasy
manodeobra.
TodoslosaccesoriosdeAVerHVCSeries:1añoen
piezasymanodeobra.
Česky
ZáručnílhůtazakoupenéhoproduktuAVer:
AVerHVCSeries:2rokynadílyapráci
VeškerépříslušenstvíAVerHVCSeries:1roknadílyapráci.
Polski
GwarancjanazakupionyproduktAVer:
AVerHVCSeries:2latagwarancjinaczęściirobociznę
PozostałeakcesoriaAVerHVCSeries:1rokgwarancjina
częściirobociznę
Português
PeríododeGarantiadoProdutoAVer
Adquiridos:
SerieAVerHVC:2(dois)anoslimitadoapeçasemãode-
obra
TodososacessóriosdaAVerHVCSeries:1(um)anolimitado
apeçasemão-de-obra
Pусский
Ограниченнаягарантия
Периодгарантиинаприообретенныйтоврар
AVer
2годадляустройстваAVerHVCSeriesсерия,
зарядногоустрайстваиподствки
1годдляаккумулятораиаксессуаров
Suomi
AVertuotteidentakuuaika:
AVer HVCSeriestuotteet:2vuottaosillejatyölle.
KaikkiAVerHVCSerieslisätarvikkeet:1vuosiosillejatyölle.
Türkçe
SatınalınanAVer ürününgaranti
periodu:AVerHVCSeries:2Senesınırlıparçaveişçilik
BütünAVer HVCSeriesAksesuarlari:1yıllıkparçaveişçilik
garantisikapsamındadır.
Nederlands
GarantieperiodevanAVerproductnaaankoop:
AVerHVCSeries:2jaargarantieoparbeidsloonen
onderdelen.
AlletoebehorenvanAVerHVCSeries:1jaaronderdelenen
arbeidsloon.
ﺍﻝﻉﺭﺏﻱﺓ
ﻡﺩﺓﺍﻝﺽﻡﺍﻥﻝﻝﻡﻥﺕﺝﺍﺕﺍﻝﻡﺏﺍﻉﺓﻡ ﻥﺵﺭﺁﺓﺍﻑﺭﻡﻱﺩﻱﺍ:
ﺽﻡﺍﻥﻡﺡﺩﻭﺩﻝﻡﺩﺓﻉﺍﻡﻱﻥﻝﻕﻁﻉﺍﻝﻍﻱﺍﺭﻭﺍﻝﺹﻱﺍﻥﺓ(ﺏﺍﺱﺕﺙﻥﺍء
:AVerHVCSeriesﺱﻝﺱﺓ
ﺍﻝﺏﻁﺍﺭﻱﺓﻉﺍﻡﻭﺍﺡﺩ ﻑﻕﻁ)
ﻉﺍﻡﻭﺍﺡﺩﻑﻕﻁﻝﻕﻁﻉﺍﻝﻍﻱﺍﺭﻭﺍﻝﺹﻱﺍﻥﺓ:AVerHVCSeriesﺝﻡﻱﻉﻡ ﻝﺡﻕﺍﺕ
Distributor/Dealer
简体中文
圆展科技股份有限公司保修说明:
AVerHVC产品系列:享2年保修期。
AVerHVC相关耗材:享1年保修期。

ENGLISH
14. 26 Pin D-Sub Hub Cable (male/male)
15. Power Adapter
16. Power Cord
12. VGA Cable
17. AAA Batteries
18. Velcro
19. Utility and Manual CD
20. Warranty Card
21. Quick Guide
1. Main System
13. 26 Pin D-Sub Camera Cable (female/female)
11. 6P4C Mic Cable
10. S-Video Cable
9. RJ-45 Cable
7. RCA Cable
8. Phone to RCA Cable
4. Remote Control
6. Table Hub
3. Mic
2. L-Bracket (camera stand)
5. Camera
1
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4
78910 11
12 13 14 15 16
17 18 19 20 21
A
B
C
A
B
C

Remote Control
The remote control requires two (2) “AAA” size batteries (supplied), make sure batteries are
installed properly before using. Aim the remote control to the AVer H-Series camera
infrared sensor to operate the unit.
Name
Function
(1) Call
Start a call or add another party.
(2) Phone Book
Search contact to make a call.
Enter to add, edit, delete or create group
contact entry.
(3) Enter
Make a selection in OSD menus or on-
screen keyboard.
Accept incoming call.
Display the site name and icon during the
meeting.
(4) ▲,▼,◄, & ►
Use these buttons to navigate through the
selections in OSD menus or on-screen
keyboard.
Pan the zoomed in camera image or the
captured image.
Move around within the zoomed in camera
image or the captured image.
(5) Present
Share either the video/image from the VGA IN
port or the captured image.
This present icon will appear on the
screen to indicate sharing the present image.
The present icon will disappear in 5 sec.
(6) Vol +/-
Increase/decrease the speaker volume.
(7) Zoom +/-
Zoom in/out the camera image or the captured
image.
(8) Mute
Turn on/off the MIC. This mute icon will
appear when the mic is turned off. The mute
icon will become translucent in 5 sec.
(9) Preset
Press hold for 3 sec to set the position of the
camera preset point from the selected number.
The preset point can be set from 0-9.
Press to move the camera target to the
selected preset point number.
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1) (18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)

ENGLISH
Name
Function
(10) Backspace
Move back one space and delete one character
at a time.
(11) Numeric Pad
Use to enter numeric number.
(12) Input
Switch the input source between AVer H-Series
camera, S-Video, or Video.
(13) Far/Near
Select to control either near site or far site
camera. The cam ctrl icon will appear on
the screen to show which camera site you are
going to control. The cam ctrl icon will
disappear in 5 sec.
The camera from the far site can
only be operated when the enable
far site to control the camera is
permitted.
(14) Layout
Change to different split screen mode.
(15) Back
Return to previous OSD menu selection or exit
OSD mode.
(16) Home
Call up the main screen.
(17) Hang Up
End the call.
(18) 16:9/4:3
Toggle between 16:9 or 4:3 to match the
monitor aspect ratio.
(19) Dual
Switch to Dual monitor mode. This split the
video conference screen and present screen.
The video conference screen will be displayed
on the monitor connected to the VGA OUT of
the main system and the present screen will be
displayed on the monitor connected to the VGA
OUT of the table hub.
(20) *Snapshot
Capture the image from the camera.
You can share the captured image using the
Present function. See (5) Present.
(21) *Image Ctrl
Zoom and pan the displayed captured image in
the shared screen.
(22) *Record
Start/Stop meeting recording. The recording
can only be saved in a USB storage drive.
The record icon will appear on the screen
to show which site is recording. The record
icon will become translucent in 5 sec.
(23) Info
Display the call statistics information.
* Available in AVer H-Series H300 model only.
For more information, visit http://www.aver.com
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1) (18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)

ENGLISH
Connection Diagram

Pусский
46
Network Quick Setup Guide
Note: Please pass this page to your Network Admin/IT Dept.
For more detailed instructions in setting up Admin Password/System Name and Phonebook,
please refer to the user manual CD or download the file from our website.
Bandwidth Requirements
From the remote press “Home” -> “Setting” -> “System Settings” -> “Network”
Resolution
Quality / Bandwidth
MCU w/ 3 site*
4SIF (704x480)/4CIF (704x576)
256kbps/384kbps
768kbps/1152kbps
720p @ 30 frames per second
(1280x720)
1Mbps (Point to Point only)
(Example: If you plan to reserve 512k and not exceed 1Mbps for video conferencing then
leave above settings as default. For a specific entry in the phonebook with which you wish
to implement HD, you can set call quality to 1Mbps in the phonebook or while dialing.)
AVer H-Series H.323 Related Port Usage for Firewall Setup
Port
Function
Type
1719
Gatekeeper
UDP (Bi-Directional)
1720
H.323 Call setup
TCP (Bi-Directional)
30000-30039
Signaling and control for audio, call,
video, and data/FECC
TCP and UDP
80
HTTP Interface (Web Tool)
5060
SIP
TCP and UDP
Enable H.323 ALG (if applicable)
Four Possible Setup Scenarios for Video Conferencing
(Please pick the scenario most suitable for your network environment)
1. Public IP Configuration (Outside of Firewall)
- Do you have a dedicated public IP address for the AVer H-Series System?
2. Private IP Configuration (Behind Firewall with Port Forwarding)

ENGLISH
3. Behind Firewall with H.323 ALG Setup
4. Existing H.460 Gatekeeper/SBC (Session Border Controller) in your network
Scenario 1: Public IP Configuration (Outside of Firewall)
1. From the remote press “Home” -> “Setting” -> “System Settings” -> “LAN
Configuration”.
2. In the “Obtain IP address” line, choose “Static IP”.
3. Manually input the “Public IP address”, “Subnet Mask” and “Default Gateway”.
4. Select “Apply” and press .
5. Press “Home” on the remote to return to the home menu.
6. Press the “Call” button on the remote and you are ready to make your first call.
Scenarios 2 and 3: Private IP Configuration (Behind Firewall
with Port Forwarding)
1. From the remote press “Home” > “Setting” > “System Settings” > “LAN
Configuration”.
2. In the “Obtain IP address” line, choose “Static IP”.
3. Manually input the assigned “Private IP address”, “Subnet Mask” and “Default
Gateway”.
4. Select “Apply” and press .
5. Press “Back” on the remote to return to previous menu. If you have H.323 ALG
enabled, skip to step 8.
6. Go to “Network” > “Firewall” and press .
7. Enable the NAT check box and enter the Public IP in the “NAT Public (WAN)
Address” field.
8. Press the “Home” button on the remote to return to the home menu.
9. Press the “Call” button on the remote and you are ready to make your first call

Pусский
46
Scenario 4: H.460 Gatekeeper with Firewall Traversal
1. From the remote press “Home” > “Setting” > “System Settings” > “LAN
Configuration”.
2. In the “Obtain IP address” line, choose “Static IP”.
3. Manually input the assigned “IP address”, “Subnet Mask” and “Default Gateway”.
4. Select “Apply” and press .
5. Press “Back” on the remote to return to previous menu.
6. Go to “Network” - > “Gatekeeper” and press .
7. Enter the IP address of your Gatekeeper in the “Gatekeeper IP address” field and
enable the “Use Gatekeeper” check box.
8. Press “Back” on the remote to return to previous menu.
9. Go to “Firewall” and press ; enable the “Enable H.460 firewall traversal” option
10. Press the “Home” button on the remote to return
11. Press the “Call” button on the remote and you are ready to make your first call
WebTool
The WebTool allows network administrators to access AVer H-Series remotely. To access
the WebTool, make sure the AVer H-Series unit has a valid IP and is connected to your
network. From any network computer, open a web browser and input the IP address of
your AVer H-Series unit in the URL field.
Cam. Control –allows you to view the
camera, and access the screen interface
and remote control.
Phonebook –allows you to add, edit,
delete, download and upload the
phonebook entries.
Call History –allows you to add contact
in the phonebook, download call history
and call from the list.
Setting –allows you to update the
system, download and restore the system,
and get the test report.
Contact Us –links you to our global
website.

ENGLISH
Troubleshooting on Network
1. “DHCP service Failed” message displayed on screen
- Make sure you have connected to a proper DHCP server.
- If you see “192.168.0.1” on the IP address column, it means the device did not get
the correct IP from DHCP server.
- Verify the security setting for MAC address in your network device.
2. Video conference call is established but no video or voice
- If you are connecting to AVer H-Series with firewall, make sure you have done the
port forwarding correctly. For non H.323 ALG firewall, please set the NAT
configuration and the WAN IP address on AVer H-Series system is entered.
- We suggest having a fixed public IP address for AVer H-Series system. With
Dynamic public IP address, it will change after a certain period which depends on
your local ISP.
- There’s a routing issue if you installed two AVer H-Series systems sharing one
public IP address.
3. MCU call is established but the 3rd site is unable to see the image from the 2nd site.
- There’s a routing issue. Two AVer H-Series systems could be sharing one public
IP address. We do not suggest installing two AVer H-Series systems and share
one IP address.
4. Unable to connect to other VC system
- Check to see if you dial the correct IP address.
- Ensure the power status of the device from the other site is on.
- Verify if the firewall blocks the inbound traffics from the other site.
- Verify if the other site rejected your VC call.
For more information, visit http://www.aver.com