AVer HVC series User manual

User’s Manual

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Ta ab bl le e o of f C Co on nt te en nt ts s
Introduction ........................................................................................................................................... 1
Package Contents .................................................................................................................................. 1
Get Familiar with the AVer HVC .............................................................................................................. 2
Main System .................................................................................................................................... 2
MIC................................................................................................................................................... 3
Camera ............................................................................................................................................ 3
Remote Control................................................................................................................................ 4
*Available in HVC330/310 model only Making the Connections ......................................................... 5
Making the Connections ......................................................................................................................... 6
Connecting a Monitor....................................................................................................................... 6
Connecting the camera to main system .......................................................................................... 6
Connecting the MIC......................................................................................................................... 7
Connecting the LAN......................................................................................................................... 7
Connecting the Power...................................................................................................................... 7
Connecting a Computer................................................................................................................... 8
Connecting a DVD player or Camcorder......................................................................................... 8
Connecting to a Central System via RS-232................................................................................... 9
Setting Up AVer HVC .............................................................................................................................. 9
Camera ............................................................................................................................................ 9
Infrared Sensor ................................................................................................................................ 9
Installing L-Bracket (Optional) ....................................................................................................... 10
Positioning the MIC........................................................................................................................ 10
Running the AVer HVC ..........................................................................................................................11
Navigating the Menus and Settings................................................................................................11
Using the On-screen Keyboard and Numeric Pad .........................................................................11
Home Menu Screen .............................................................................................................................. 12
Cam. Control.................................................................................................................................. 12
To Adjust theAVer HVC Camera .............................................................................................. 12
Dial................................................................................................................................................. 13
To Make a Call Using Dial......................................................................................................... 13
Phonebook..................................................................................................................................... 13
To Add Group............................................................................................................................ 14
To Edit Group............................................................................................................................ 15
To Delete Group........................................................................................................................ 16
To Add Phonebook Entries ....................................................................................................... 18
To Edit Phonebook Entries ....................................................................................................... 20
To Delete Phonebook Entries ................................................................................................... 21
Call History..................................................................................................................................... 22
To Check the IN/OUT Calls....................................................................................................... 22
To Make a Call in Call History................................................................................................... 23
Setting............................................................................................................................................ 24

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Administrator.................................................................................................................................. 24
Enable/ Disable Administrator Setting ...................................................................................... 24
Quick Start ..................................................................................................................................... 26
To Setup the AVer HVC............................................................................................................. 26
To Setup the Language............................................................................................................. 27
To Setup the System Name...................................................................................................... 27
LAN configuration ..................................................................................................................... 28
To Setup the Network ............................................................................................................... 29
To Setup the Date and Time..................................................................................................... 29
General Setting.............................................................................................................................. 30
To Enable/Disable Far Control of Near Camera:...................................................................... 30
To Setup the Language in General Setting............................................................................... 31
To Set the Auto Turn Off Timer ................................................................................................. 32
To set the Display Ratio/TV Underscan/Screen Saver............................................................. 32
Call Setting..................................................................................................................................... 34
To Set the Auto Answer Setting ................................................................................................ 34
To Setup the Session Initiation Protocol (SIP).......................................................................... 35
To Enable/Disable Advanced Encryption Standard .................................................................. 36
Network.......................................................................................................................................... 37
To Set the Gatekeeper........................................................................................................... 37
To Set the Firewall ................................................................................................................. 38
To Enable/Disable Quality of Service ....................................................................................... 39
Video /Audio................................................................................................................................... 40
To Enable/Disable Keypad Tone.......................................................................................... 40
To Set the Camera White Balance/Exposure/Frequency ................................................ 40
To Set the MIC Gain Level and MIC Input Source ........................................................... 42
To Specify the Video/Audio Codec...................................................................................... 43
Reset System................................................................................................................................. 44
To Reset the System ............................................................................................................. 44
Setting the Camera Preset Point ................................................................................................... 44
To Set the Camera Preset Point:.............................................................................................. 44
Testing the Network ....................................................................................................................... 45
To Test the Network: ................................................................................................................. 45
To Test the Video and Audio: .................................................................................................... 46
To Save and Send the System Log: ......................................................................................... 47
Managing the AVeComm System Using the WebTool................................................................... 48
To Access AVer HVC using the Internet Browser: ......................................................................... 48
To use the Cam. Control in WebTool............................................................................................. 49
To Add, Edit and Delete Phonebook using WebTool: .................................................................... 49
To Download Phonebook Entries in WebTool:............................................................................... 50
To Edit and Save the Downloaded Phonebook Entries :............................................................... 51
To Upload Phonebook Entries in WebTool: ................................................................................... 52
To Download Call History in WebTool:........................................................................................... 53

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To Add Phonebook Entry from the Call History list:....................................................................... 54
To Update the System:................................................................................................................... 55
To Back up the System Setting:..................................................................................................... 55
To Restore the System Setting:..................................................................................................... 57
Using the AVer HVC .......................................................................................................................... 58
Making a Call................................................................................................................................. 58
To Call Using the Phonebook: .................................................................................................. 58
To Call Using Dial: .................................................................................................................... 59
To Call Using Call History: ........................................................................................................ 60
To End MCU Call: ..................................................................................................................... 61
Record Video..................................................................................................................................... 61
To Playback the Recorded Video on AVer HVC ....................................................................... 61
To Playback the Recorded Video Using AVer VCplayer........................................................... 62
To Convert the File Using VCplayer.......................................................................................... 64
To Convert Files Using MultiConversion................................................................................... 64
Using the VCLink Mobile.................................................................................................................. 66
To start using VCLink Mobile:.............................................................................................. 66
Using the ScreenShare..................................................................................................................... 68
To start using ScreenShare:................................................................................................. 68
Troubleshooting................................................................................................................................ 70
Audio.............................................................................................................................................. 70
Video / Display............................................................................................................................... 70
Network.......................................................................................................................................... 71
General .......................................................................................................................................... 71
Limited Warranty............................................................................................................................... 72
Federal Communications Commission Statement (Class A) ....................................................... 73
Class A ITE: ....................................................................................................................................... 73
CE Class A (EMC).............................................................................................................................. 73
Disclaimer.......................................................................................................................................... 74
Trademarks........................................................................................................................................ 74
Copyright ........................................................................................................................................... 74
Remote Control Battery Safety Information................................................................................... 74

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I
In nt tr ro od du uc ct ti io on n
Thank you for choosing AVer HVC. AVer HVC series is a video conferencing device which
allows you to see and communicate with your client. With AVer HVC, you can create a 4-party
video conference call with your board members from different countries or locations. This saves
you time and travel expenses.
AVer HVC series uses 5-megapixel camera sensor and gives you high definition 720p video
quality. You can hook up AVer HVC with HDMI monitor which gives you high definition video
quality. By using a USB flash drive, you can save capture still image and record video, and
review it anytime on AVer HVC or on PC with the bundled AVer VC player and share it with your
meeting attendees.
P
Pa ac ck ka ag ge e C Co on nt te en nt ts s
Make sure the following items are included in the package.
AVer™ HVC
(main system, camera, table
hub and mic)
Remote Control
L-Bracket
(camera stand
optional)
Manual CD
2 AAA Batteries
8-Pin to RS232 Converter
Power Adapter
Power Cord
* The power cord will vary
depending on the standard
power outlet of the country
where it is sold.
MIC Cable
HDMI Cable
3-Pin MIC Converter
Phone to RCA Cable
26Pin-DSub Cable
(female/female)
RJ-45 Cable
VGA Cable
S-video to CVBS Converter

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Ge et t F Fa am mi il li ia ar r w wi it th h t th he e A AV Ve er r H HV VC C
Main System
(1) (2) (3)
Main system front panel (fig. 1.1)
Name
Function
(1) USB Flash Drive port
Insert a USB flash drive. This allows you to save captured
picture or record the meeting in video format.
(2) Network Status
Check the network connection.
(3) Power
Turn on/off the main system.
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12)
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN
Main system back panel (fig. 1.2)
Name
Function
(1) LAN
Use an RJ-45 Ethernet cable and connect it to RJ-45 Ethernet port.
Make sure to connect AVer HVC to an IP-based network.
(2) RS-232
Connect it to a device with RS-232 interface. This allows you to
integrate AVer HVC with the central system device.
(3) AUX MIC IN
Connect it to the central system device MIC.
(4) MIC IN
Receive the audio signal from the MIC.
(5) AUDIO OUT
Output the audio signal from the main system on a TV thru RCA left
and right audio connection or amplified speaker.
(6) VGA OUT
Output the video signal from the main system on a flat panel
monitor/LCD TV or LCD/DLP projector thru RGB connection.
(7) HDMI OUT
Output the video signal from the main system on a HDMI monitor thru
HDMI connection. In Dual mode, this will be the main screen.
(8) VGA IN
Input the signal from a computer or other sources such as document
camera. Connect this port to the VGAoutput port of a device. Press
PRESENT on the remote and select VGA IN to share and display the
video signal from this port with the video conferencing camera image.

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Name
Function
(9) AUDIO IN
Receive the audio signal from the audio device thru RCA left and right
audio connection.
(10) VIDEO IN
Receive the video signal from a media device thru S-Video/RCA video
connection.
(11) CAMERA IN
Receive the image from the camera to the main system.
(12) DC 19V
Connect the power adapter into this port.
MIC
(fig. 1.3)
MICOU
T
MICIN
(1)
(2)
(3)
Name
Function
(1) Mute
Turn on/off the mic.
(2) MIC OUT
Output the audio signal from the MIC.
(3) MIC IN
Receive the audio signal from the other MIC and pass it thru the MIC
OUT.
Camera
(1) (2)
(fig. 1.4)
Name
Function
(1) IR Sensor
Aim the remote control here to operate the unit.
(2) CAMERA
Send the signal from the camera to the main system.

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Remote Control
The remote control requires two (2) “AAA” size batteries (supplied), make sure batteries are
installed properly before using. Aim the remote control to the AVer HVC camera infrared sensor
to operate the unit.
* Available in AVer HVC330/310 model only.
Name
Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1) (18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)
(fig. 1.5)
(1) Call
Start a call or add another party.
(2) Phone Book
Search contact to make a call.
Enter to add, edit, delete or create group
contact entry.
(3) Enter
Make a selection in OSD menus or on-screen
keyboard.
Accept incoming call.
Display the site name and icon during the
meeting.
(4) ▲,▼,◄, &
►
Use these buttons to navigate through the
selections in OSD menus or on-screen
keyboard.
Pan and tilt the camera to adjust the visual
angle of the camera.
Pan, tilt the zoomed in camera image or the
captured image.
(5) Present
Share either the signal from the VGA IN port or
the latest captured image.
This present icon will appear on the screen
to indicate sharing the present image. The
present icon will disappear in 5 sec.
(6) Vol +/-
Increase/decrease the speaker volume.
(7) Zoom +/-
Increase/decrease the camera image or the
captured image magnification.
(8) Mute
Turn on/off the MIC. This mute icon will
appear when the mic is turned off. The mute
icon will become translucent in 5 sec.
(9) Preset
Press hold for 3 sec to set the position of the
camera preset point from the selected
number. The preset point can be set from 0-9.
Press to move the camera target to the
selected preset point number.
(10) Backspace
Move back one space and delete one
character at a time.
(11) Numeric Pad
Use to enter numeric number.

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Name
Function
(4)
(8)
(3)
(5)
(23)
(22)
(12)
(10)
(17)
(16)
(2)
(1) (18)
(19)
(20)
(14)
(6)
(7)
(9)
(15)
(13)
(11)
(21)
(fig. 1.5)
(12) Input
Switch the input source between HVC camera,
S-Video, Video and VGA.
(13) Far/Near
Select to control either near site or far site
camera. The cam ctrl icon will appear on
the screen to show which camera site you are
going to control. The cam ctrl icon will
disappear in 5 sec.
The camera from the far site can only
be operated when the enable far site to
control the camera is permitted.
(14) Layout
Change to different split screen mode.
(15) Back
Return to previous OSD menu selection.
(16) Home
Call up the main screen.
(17) Hang Up
End the call.
(18) 16:9/4:3
Toggle between 16:9 or 4:3 to match the
monitor aspect ratio.
(19) Dual
Switch to Dual monitor mode. This split the
video conference screen and present screen.
The video conference screen will be displayed
on the monitor connected to the HDMI OUT of
the main system and the present screen will be
displayed on the monitor connected to the VGA
OUT of the main system.
(20) *Snapshot
Capture the image from the camera. To view
the captured image, press Image Ctrl.
(21) *Image Ctrl
Switch between camera and image mode.
Camera mode - allows you to pan, tilt, zoom
in/out, and adjust the focus.
Image mode - allows you to display the
captured image. To save the captured
image in the USB flash drive, press Record.
(22) *Record
Start/Stop video recording. The video recording
can only be saved in a USB flash drive.
Whether you are in a video conference call or
not, you can do the video recording.
(23) Info
Display the call statistics information.
*
*A Av va ai il la ab bl le e i in n H HV VC C3 33 30 0/ /3 31 10 0 m mo od de el l o on nl ly y

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Ma ak ki in ng g t th he e C Co on nn ne ec ct ti io on ns s
Before making the connection, make sure the power of all devices are turned off. If you are not
sure on where to connect, simply follow the illustrated connections below and also refer to the
user manual of the device you are connecting the AVer HVC with.
Make sure to connect all the connection before connecting the power.
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Co on nn ne ec ct ti in ng g a a M Mo on ni it to or r
Locate the VGA/HDMI input port of the graphics display device and connect it to VGA
OUT/HDMI OUT port of AVer HVC. Both VGA OUT and HDMI OUT can be used at the same
time. This allows you to switch to Dual mode which splits the screen and displays the video
conference signal on one screen and present signal on the other screen.
VGA cable
LCD/DLP projector
LCD monitor/LCD TV
VGA cable HDMI monitor
HDMI cable
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN
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Co on nn ne ec ct ti in ng g t th he e c ca am me er ra a t to o m ma ai in n s sy ys st te em m
Locate the CAMERA port of the camera and connect it to the CAMERA IN port of the HVC.

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C
Co on nn ne ec ct ti in ng g t th he e M MI IC C
Use the supplied MIC cable and connect the MIC cable with the red tag to the MIC IN port of
the HVC. Then connect the other end of the MIC cable with the blue tag to MIC OUT port.
Press the button on top of AVer HVC Mic to turn on/off the mic.
C
Co on nn ne ec ct ti in ng g t th he e L LA AN N
Use an RJ-45 Ethernet cable and connect it from the LAN port of AVer HVC to RJ-45 wall jack
or Ethernet hub.
Make sure to connect it to an IP-based network.
RJ-45 cable
RJ-45 wall jack
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN
C
Co on nn ne ec ct ti in ng g t th he e P Po ow we er r
Connect the power adapter to a standard 100V~240VAC power outlet.
To prevent shock, make sure the connection ports in the main system are
connected before connecting the power and turning on the power.
Make sure to use the supplied 19V power adapter.
Power adapter
Power cord
Wall outlet
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN

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Co on nn ne ec ct ti in ng g a a C Co om mp pu ut te er r
Locate the VGA output port of the computer or laptop and connect it to VGA IN port of HVC.
To share the video signal from the computer, press PRESENT and select “VGA”.
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Co on nn ne ec ct ti in ng g a a D DV VD D p pl la ay ye er r o or r C Ca am mc co or rd de er r
Locate the S-VIDEO, VIDEO and AUDIO output port of the media player (i.e., DVD player) or
camcorder to share the video instead of the image from the camera and connect it to S-VIDEO
IN, or VIDEO IN and Audio IN port of AVer HVC.
Make sure NTSC/PAL switch setting is set to proper TV system.
For better video quality, we strongly suggest using S-Video Connection.
S-VIDEO
VIDEO
SCART
SCART
OUTPUT
DVD AUDIO
AUDIO
Speaker
S-Video to SCART cable
(not supplied)
S-Video cable
(not supplied)
RCA cable
(not supplied)
RCA to SCART cable
(not supplied)
2 Phone to RCA Cable
Camcorder S-Video to CVBS
Converter
VIDEO IN DC 19V
AUX MIC IN MIC IN OUT CAMERA IN
VGA IN

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Co on nn ne ec ct ti in ng g t to o a a C Ce en nt tr ra al l S Sy ys st te em m v vi ia a R RS S- -2 23 32 2
Use the supplied 8-Pin to RS232 converter and connect the 8-Pin adapter to RS-232 port. Then
connect the other end to RS-232 port of the central system. For the command code, visit our
website and request the list from our technical support.
S
Se et tt ti in ng g U Up p A AV Ve er r H HV VC C
This section provides useful tips on how to setup the AVer HVC to meet your needs.
Camera
The AVer HVC camera design can be panned (Ø +- 100 deg range), tilted (Ø +- 25 deg range)
and zoomed (7X) with the use of the ▲, ▼, ◄ and ►, and Zoom +/- buttons on the remote
control.
Avoid manually adjusting the camera to prevent misalignment and damaging the
pan and tilt motor. Always use the remote control to pan and tilt the camera head.
100°
100°0° 0°
25°
25°
Infrared Sensor
Aim the remote control at the camera infrared sensor to operate the unit.

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Installing L-Bracket (Optional)
Use the L-bracket on your LCD monitor.
1. Attach the supplied Velcro strips on the L-bracket.
One on top, two underneath and the big one on
the front side.
2. Remove the adhesive cover and place the L-
bracket on the LCD monitor.
3. Place the HVC camera on top of the L-bracket.
Positioning the MIC
The microphone best reception range is within 3m.
TV
MIC
3m
3m
AVer
(single microphone)
TV
MIC1
MIC2
3m
AVer
AVer
TV
MIC1
MIC2
AVer
3m
3m
AVer
(two microphones)

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R
Ru un nn ni in ng g t th he e A AV Ve er r H HV VC C
Upon running the AVer HVC for the first time or the system is being reset, the system will
instantly direct you to Quick Start menu. See Quick Start.
Navigating the Menus and Settings
1.In the Home menu, press ► and ◄on the remote to
toggle between the 5 selections.
2.Press to make a selection or the new setting to
take effect.
Using the On-screen Keyboard and Numeric Pad
1. Use the ▲, ▼, ◄ and ► buttons to move the
selection and to make a selection.
2. Select and press to void the action and
return to the previous or Home menu.
3. Select and press to delete all the entered
characters or number.
4. Select and press to delete one character
or number.
5. Select and press to save and take effect
the action and return to previous menu.
6. For numeric pad, you may use the number button on
the remote and press to save and take effect
the action and return to previous menu. Before
you press , make sure in the numeric pad the
is selected.

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H
Ho om me e M Me en nu u S Sc cr re ee en n
There are 5 selections on the Home menu screen: Cam. Control, Dial, Phonebook, Call History,
and Setting. Upon running the AVer HVC, the Home menu screen will be displayed. Simply use
the ►and ◄buttons to move between selections and press to make a selection. You can
easily place a call and select the site contact either in Phonebook, Call History, or Dial. The
administrator can also set security password to prevent changing the system setting and
WebTool access.
Cam. Control
The Cam. Control allows you to adjust the visual angle of the camera, before making a call.
To Adjust the AVer HVC Camera
4. Select Cam. Control and press . The screen will
completely show the camera image and hide the
Home menu.
5. Using the remote control, press ◄and ► to pan, ▲
and ▼ to tilt, and Zoom+ and Zoom- to increase and
decrease the camera magnification.
6. Press to call up the Home menu again or to
return to previous.

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Dial
The Dial allows you to make a call by entering the IP address and set the call quality setting.
To Make a Call Using Dial
1. Select Dial and press . The on-screen numeric
pad will appear.
To set the Call Quality, use ▲, ▼, ◄ and ► buttons
to move the selection box to the Call Quality drop-
down list and press to select the value.
2. Use the numeric button on the remote to enter the IP
address and press to make a call.
Phonebook
The Phonebook allows you store, edit, delete contact information, group contact by category,
search contact and make a call. The group and site name of the contacts in the directory will be
displayed in alphabetical order. You may also use the WebTool to work on the phonebook
entries.

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To Add Group
1. Select Phonebook and press .
2. Select Group and press .
In grouping the contacts, you can easily
categorize the contacts into a specific group such
as client, vendor, company, branch, and etc.
3. Select New Group and press .
4. Use the ▲, ▼, ◄ and ► buttons to move the
selection in the on-screen keyboard and press to
make a selection. Select and press to
save the new group name.

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5. The new group name will be saved and displayed in
the Group list.
To Edit Group
1. Select Phonebook and press .
2. Select Group and press .
3. Select the name you want to modify in the Group list.
4. Select Edit Group and press .