AVer VC520 User manual

VC520
User Manual

TRADEMARKS
“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for description
purpose only belong to each of their companies.
COPYRIGHT
© 2015 AVer Information Inc. All rights reserved.
All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by
any means without the prior written permission of AVer Information Inc. is prohibited. All information
or specifications are subject to change without prior notice.
NOTICE
SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION
CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY.
WARNING
TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN
OR MOISTURE. WARRANTY WILL BE VOID IF ANY UNAUTHORIZED MODIFICATIONS ARE
DONE TO THE PRODUCT.
Remote Control Battery Safety Information
- Store batteries in a cool and dry place.
- Do not throw away used batteries in the trash. Properly dispose used batteries through
specially approved disposal methods.
- Remove the batteries if they are not in use for long periods of time. Battery leakage and corrosion
can damage the remote control. Dispose of batteries safely and through approved disposal
methods.
- Do not use old batteries with new batteries.
- Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or rechargeable
(nickel-cadmium).
- Do not dispose of batteries in a fire.
- Do not attempt to short circuit the battery terminals.

Contents
Package Contents.............................................................................................................................. 1
Product Introduction........................................................................................................................... 2
Camera....................................................................................................................................... 2
Speakerphone ............................................................................................................................ 3
Hub............................................................................................................................................. 4
Remote Controller....................................................................................................................... 4
Setup VC520 ..................................................................................................................................... 6
Device Connection...................................................................................................................... 6
Mounting Camera....................................................................................................................... 7
Use VC520 ........................................................................................................................................ 8
Make a Video Call....................................................................................................................... 8
Phone in ..................................................................................................................................... 8
Line in......................................................................................................................................... 9
LED Indicator.............................................................................................................................. 9
AVer PTZ App .................................................................................................................................. 10
Install AVer PTZ App................................................................................................................. 10
Use AVer PTZ App.................................................................................................................... 10

1
Package Contents
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
1. Camera
2. Hub
3. Speakerphone
4. Remote Controller
5. Mount (mounting screws are included)
6. Power Cord1& Power adapter
7. Velcro for hub2
8. USB cable (16’)
9. Camera cable (16’)
10. Speakerphone cable (16’)
11. 3.5mm AUX cable (3’)
12. User Manual
13. Warranty Card
14. Quick Installation Guide
15. AAA Batteries (x2)
[Note] 1. The power cord will vary depending on the standard power outlet of the country where it is
sold.
2. Adhesive fastener holds the hub when mounted under your flat surface. Use appropriate
cleaning solution when removing the fastener. Test the cleaning solution to make sure that it
will not damage the surface.

2
Product Introduction
Camera
123 4
6
5
1. IR Sensor
4. RS232 connection*
2. Power indictor
5. Kensington lock
3. Hub connection
6. Screw hole for mounting
* If you need a converter or instructions on how to use RS232,please contact AVer USA.

3
Speakerphone
1
2
3
4 5 6 7 8
1. Cellphone indicator
5. Hub connection
2. Volume up/down
6. Kensington lock
3. Mute/unmute speakerphone*
7. Line out
4. Speakerphone(daisy chain)
8. Phone in
* Red LED: speakerphone is on mute
* Blue LED: speakerphone is active (or live)

4
Hub
1 2 3 4
1. Power jack
2. USB port
3. Speakerphone
connection
4. Camera connection
Remote Controller
9
2
1
8
7
6
5
3
4
Name
Function
1. Mute/Unmute Speakerphone
Mute/Unmute the speakerphone.
2. Zoom in/Zoom out
Increase/Decrease the camera zoom.

5
Name
Function
3. Call/answer*
Answer a call or starta call.
4. Preset
Press to get back to “home”position that user has set.
Move camera to desired position. Press and hold the preset
button until saved message is displayed on screen. Select
preset position button 0~9 to save current camera position.
Press preset + preset position button (0~9), camera will go to
saved position.
5. Preset position
Press preset + preset position button (0~9), camera will go to
saved position.
6. Far site camera control
Press the Far/Near button to control the far site camera for pan,
tilt, or zoom functions.
7. Camera direction control
Use the direction button on the remote to control the direction of
the camera. Press the direction button to move the camera or
press and hold for continuous pan or tilt.
8. Hang up*
End the call.
9. Volume up/down
Adjust volume up or down.
* Function requires Aver PTZ app

6
Setup VC520
Device Connection
DC 12V
Camera cable Speakerphone cable
Power cable
Wall outlet
Camera
Hub Speakerphone
USB cable
Laptop PC
1. Use the camera cable and the speakerphone cable to connect the camera, hub, and speakerphone
(refer to diagram above).
2. Use USB cable to connect the hub to your PC/laptop (refer to diagram above).
3. Connect the power to the hub; LED will light up, camera head will rotate, and the camera power
indictor will light up.
4. InstallAver PTZ app on laptop or PC that is connected with VC520. The app can be used to adjust
and setup the parameters of the camera (refer to section of Aver PTZ app)
5. To make a call, run your video application (SkypeTM, Microsoft ®LyncTM, Google Hangout, Cisco
WebEx®, GoToMeetingTM, WebRTC, and etc.), select VC520 as your video and audio device.

7
Mounting Camera
There are 3 ways to mount the camera –on the wall, on the ceiling, and on a table with the mount and
screws included in the package.
[Warning]
1. When securing the camera mount on a wall or celling, only use hardware and materials certified to
support 22 lb (10 kg) weight. For dry wall installation, please use Sleeve-Type Hollow Wall Anchors
(a.k.a. Molly Bolts).
2. If the camera mount is secured to a table, please note excessive table movement or pulling on the
camera cables may cause the mount and camera to fall. Ensure the cables and camera are secured
properly.
Wall
Ceiling

8
Table
Use VC520
Make a Video Call
1. Make sure all devices (camera, hub, speakerphone, and laptop/PC) are well connected and hub is
powered on.
2. Run your video application (SkypeTM, Microsoft ®LyncTM, Google Hangout, Cisco WebEx®,
GoToMeetingTM, WebRTC, and etc.) on your laptop or PC.
3. Set the VC520 camera as the primary camera for your video application (refer to your video
application user guide). You can now make your call.
4. The VC520 is a plug-and-play conference camera. The system requires no special drivers, but we do
recommend installing the AVer PTZ app for a better user experience.For information on how to install
and use the AVer PTZ app, refer to the AVer PTZ App section in this user manual.
Phone in
To connect the VC520 speakerphone to your mobile phone as a hands free call device.
1. Use the included 3.5mm AUX cable to connect your mobile device to the “Phone In” jack on the
speakerphone.
2. Once the VC520 detects the proper connection to your mobile phone, When connection is successful,
the “Cellphone”indicator will light up.

9
Line in
To connect another VC520 speakerphone to extend the distance of speakerphone coverage to cover a
room that has a diameter larger than 30’ and increase the volume:
1. Connect one side of the daisy chain cable (not included) to the speakerphone port (daisy chain).
2. Connect the other side of the cable to the speakerphone port on the other VC520 speakerphone.
LED Indicator
Camera
Status
LED
Starting
Flashing blue and camera head is rotating
Normal
Solid blue
Camera is not being used
by the computer
Solid orange
Camera is not connected
Solid orange and camera head is down.
Speakerphone( )
Status
LED
Mute
Solid Red
Unmute
Solid blue
Cellphone( )
Status
LED
Connect
Light on
Disconnect
Light off

10
AVer PTZ App
Install AVer PTZ App
Please go to http://www.aver.com > Support > Download Center > Video Conferencing to download
the AVer PTZ app. After downloading, double-click on the file and follow the on screen instructions to
complete the installation.
Remember to select the “Skype plug-in”option during installation.
After installing the AVer PTZ app, double-click on the AVer PTZ app icon to run the application.
Use AVer PTZ App
1. To run you video application, a plug-in request will be displayed on your video application interface.
Click on it to accept the plug-in; your video application can now be control by AVer PTZ app and
remote control.
If you have the Skype plug-in checked during the installation, a plug-in request will be displayed in
Skype. Click on the Skype plug-in request to accept the plug-in; this enables and
funcationality on the Remote Control.
2. During your video call, you can use the AVer PTZ app to pan, tilt and zoom the camera in/out and
enable/disable the backlight feature.
3. For the first time use, you can check the connection, camera, and speaker status, and setup the
camera’s parameters. Each function will be described below:
a
c
b
d
e
f
g

11
a. Function icon: Click it to switch to the function’s page.
- PTZ: To control the camera direction, zoom in and out, and to enable/disable the backlight
compensation during your video call.
- Settings: To setup parameters of the camera –White balance, noise filter, frequency, brightness,
sharpness, flip, mirror, ADDR, and baud rate. ADDR and baud rate is for RS232 connection
setting. Click the Save button to save all settings. To change all the settings, back to the default
values, click the Factory Default button.

12
- Diagnostic Utility: To display the S/W and F/W version and the devices connection status. You
can also test the camera and speakerphone status, and update the firmware of the camera.
b. Minimize: Minimize the app to system tray. To quit the application, right-click the icon on the system
tray and select “Quit”.
c. (Camera): Click it to view the camera live view. Click the camera icon again to close the
camera live view. If the live video did not appear, please check the camera, hub, and the laptop/PC
connection to make sure all are correct and well connected.
Normal Un-normal

13
d. Connection diagnostic: Display devices connection status. If theAVer PTZ app has detected that
some of the devices (camera, speakerphone, hub, and laptop/PC) are not connected well, the
diagram will display an “X”on the device to indicate the connection has a problem. If the camera is in
use by another application, it will display “Can’t start video” warning.
e. Test Camera: Click the Test Camera button to check the camera status. Click to view camera
live video. Also, you can adjust the camera direction and view of the zoom in/out. To leave the page,
click the Abort Diagnostic button.

14
f. Test Speakerphone: Click to check the speakerphone status. It will require the user to record a short
message and play it back to ensure the speakerphone is working.
g. Update Now: Allows the user to update the VC520 camera’s firmware.
1. Click” Update Now”.
2. A dialog will display the current firmware version and available new firmware version (internet
connection is required).
3. To auto update, click “Auto Update”and update process will start. The new firmware will be
downloaded first; then, the new firmware will be uploaded to camera.
[Note] Before updating the new firmware to the camera, please make sure camera, hub, and
laptop/PC are all well connected and stay connected during the entire process.
Download new firmware Update new firmware to camera
4. To update the firmware manually, click “Manual Update”and locate the new firmware to start the
process.