AXIOMTEK IPC962-512-FL Series User manual

IPC962-511-FL series
IPC962-512-FL series
IPC964-512-FL Series
Industrial and Fanless Computers
User’s Manual

ii
Disclaimers
This manual has been carefully checked and believed to contain accurate information.
Axiomtek Co., Ltd. assumes no responsibility for any infringements of patents or any
third party’s rights, and any liability arising from such use.
Axiomtek does not warrant or assume any legal liability or responsibility for the
accuracy, completeness or usefulness of any information in this document. Axiomtek
does not make any commitment to update the information in this manual.
Axiomtek reserves the right to change or revise this document and/or product at any
time without notice.
No part of this document may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Axiomtek Co., Ltd.
©Copyright 2021 Axiomtek Co., Ltd.
All Rights Reserved
March 2021, Version A14
Printed in Taiwan

iii
Safety Precautions
Before getting started, please read the following important safety precautions.
1. The IPC962-511-FL/IPC962-512-FL/IPC964-512-FL Series does not come
equipped with an operating system. An operating system must be loaded first
before installing any software into the computer.
2. Be sure to ground yourself to prevent static charge when installing the internal
components. Use a grounding wrist strap and place all electronic components
in any static-shielded devices. Most electronic components are sensitive to
static electrical charge.
3. Disconnect the power cord from the IPC962-511-FL/IPC962-512-FL/IPC964-
512-FL Series before making any installation. Be sure both the system and
the external devices are turned OFF. Sudden surge of power could ruin
sensitive components. Make sure the IPC962-511-FL/IPC962-512-
FL/IPC964-512-FL Series is properly grounded.
4. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
5. Turn OFF the system power before cleaning. Clean the system using a cloth
only. Do not spray any liquid cleaner directly onto the screen.
6. Do not leave this equipment in an uncontrolled environment where the storage
temperature is below -20℃or above 80℃. It may damage the equipment.
7. Do not open the system’s back cover. If opening the cover for maintenance is
a must, only a trained technician is allowed to do so. Integrated circuits on
computer boards are sensitive to static electricity. To avoid damaging chips
from electrostatic discharge, observe the following precautions:
◼Before handling a board or integrated circuit, touch an unpainted
portion of the system unit chassis for a few seconds. This will help to
discharge any static electricity on your body.
◼When handling boards and components, wear a wrist-grounding strap,
available from most electronic component stores.

iv
Classification
1. Degree of production against electric shock: not classified
2. Degree of protection against the ingress of water: IPX40
3. Equipment not suitable for use in the presence of a flammable anesthetic mixture with air
or with oxygen or nitrous oxide.
4. Mode of operation: Continuous
5. Type of protection against electric shock: Class I equipment
General Cleaning Tips
You may need the following precautions before you begin to clean the computer.
When you clean any single part or component for the computer, please read and
understand the details below fully.
When you need to clean the device, please rub it with a piece of dry cloth.
1. Be cautious of the tiny removable components when you use a vacuum cleaner
to absorb the dirt on the floor.
2. Turn the system off before you start to clean up the component or computer.
3. Never drop the components inside the computer or get circuit board damp or wet.
4. Be cautious of all kinds of cleaning solvents or chemicals when you use it for the
sake of cleaning. Some individuals may be allergic to the ingredients.
5. Try not to put any food, drink or cigarette around the computer.

v
Cleaning Tools:
Although many companies have created products to help improve the process of
cleaning your computer and peripherals users can also use household items to clean
their computers and peripherals. Below is a listing of items you may need or want to
use while cleaning your computer or computer peripherals.
Keep in mind that some components in your computer may only be able to be cleaned
using a product designed for cleaning that component, if this is the case it will be
mentioned in the cleaning.
⚫Cloth: A piece of cloth is the best tool to use when rubbing up a component.
Although paper towels or tissues can be used on most hardware as well, we
still recommend you to rub it with a piece of cloth.
⚫Water or rubbing alcohol: You may moisten a piece of cloth a bit with some
water or rubbing alcohol and rub it on the computer. Unknown solvents may
be harmful to the plastics parts.
⚫Vacuum cleaner: Absorb the dust, dirt, hair, cigarette particles, and other
particles out of a computer can be one of the best methods of cleaning a
computer. Over time these items can restrict the airflow in a computer and
cause circuitry to corrode.
⚫Cotton swabs: Cotton swaps moistened with rubbing alcohol or water are
excellent tools for wiping hard to reach areas in your keyboard, mouse, and
other locations.
⚫Foam swabs: Whenever possible it is better to use lint free swabs such as
foam swabs.
Note: It is strongly recommended that you should shut down the system before you start
to clean any single components.
Please follow the steps below:
1.Close all application programs
2.Close operating software
3.Turn off power switch
4.Remove all device
5.Pull out power cable

vi
Scrap Computer Recycling
If the computer equipments need the maintenance or are beyond repair, we strongly
recommended that you should inform your Axiomtek distributor as soon as possible for the
suitable solution. For the computers that are no longer useful or no longer working well, please
contact your Axiomtek distributor for recycling and we will make the proper arrangement.
Trademark Acknowledgments
Axiomtek is a trademark of Axiomtek Co., Ltd.
Intel®and Pentium®are registered trademarks of Intel Corporation.
Windows 10, Windows 10 IoT Enterprise, Windows 7, are trademarks of Microsoft Corporation.
Other brand names and trademarks are the properties and registered brands of their respective
owners.

vii
Table of Contents
Safety Precautions................................................................................................iii
Classification.........................................................................................................iv
General Cleaning Tips ..........................................................................................iv
Scrap Computer Recycling................................................................................... vi
SECTION 1 INTRODUCTION.........................................................................1
1.1 General Description...........................................................................1
1.2 System Specifications....................................................................... 2
1.2.1 Main CPU Board...............................................................................................2
1.2.2 I/O System ........................................................................................................3
1.2.3 System Specification.......................................................................................4
1.3 Dimensions ........................................................................................6
1.4 I/O Outlets...........................................................................................8
1.5 Packing List...................................................................................... 11
1.6 Jumper Settings............................................................................... 12
1.6.1 Restore BIOS Optimal Defaults (JP1)..........................................................12
1.7 Connectors....................................................................................... 13
1.7.1 MINI CARD SLOT (CN3).................................................................................14
1.7.2 LAN+USB3.0 (CN4、CN5) .............................................................................15
1.7.3 VGA Connector (CN6) ..................................................................................16
1.7.4 Audio Connector (CN7).................................................................................17
1.7.5 DC-in Phoenix Power Connector (CN8).......................................................17
1.7.6 HDMI Connector (CN9)..................................................................................17
1.7.7 SATA Power connector (SCN1、SCN2) ......................................................18
1.7.8 SATA Connector (SATA1、SATA2) .............................................................18
1.7.9 ATX Power On/OFF Button(SW1).................................................................18
1.7.10 AT/ATX Switch (SW2)....................................................................................19
1.7.11 Reset Button(SW3)........................................................................................19
1.7.12 Remote Power Switch Connector (PWRBT1) .............................................19
1.7.13 Flexible IO - COM I/O Card Connector (AX93511)......................................20
1.7.14 Flexible IO –Isolated COM x4 I/O Card (AX93516).....................................21
1.7.15 Flexible IO –Isolated COM & DIO I/O Card (AX93512)...............................22
1.7.16 Flexible IO- USB3.0x2 & COMx2(RS232/422/485) & LAN1(AX93519) .......24
1.7.17 Riser Card- PCIe x16 Gen3 & 1 PCIe x4 Gen 3(AX96205)..........................26
1.7.18 Riser Card- PCIe x16 Gen3 & 1 PCI(AX96206)............................................28
1.7.19 Riser Card- 2 PCI(AX96207)..........................................................................30
1.7.20 Riser Card- PCIe x16 Gen3 & 3 PCIe x4 Gen 3(AX96410)..........................32
1.7.21 Riser Card- PCIe x16 Gen3 & 1 PCIe x4 Gen 3 & 2 PCI(AX96411)............34
SECTION 2 HARDWARE INSTALLATION .................................................37
2.1 Installing the Processor ..................................................................37
2.2 Installing the Memory Module......................................................... 39
2.3 Installing the Hard Disk Drive ......................................................... 41
2.4 Installing the Fan Module and PCI or PCIe Card............................42
2.5 Installing the WIFI Module...............................................................50

viii
2.6 Wall mounting........................................................................................54
SECTION 3 AMI BIOS UTILITY...................................................................57
3.1 Starting.............................................................................................57
3.2 Navigation Keys............................................................................... 58
3.3 Main Menu ........................................................................................59
3.4 Advanced Menu ............................................................................... 60
3.5 Chipset Menu ................................................................................... 74
3.6 Security Menu .................................................................................. 79
3.7 Boot Menu ........................................................................................80
3.8 Save & Exit Menu............................................................................. 81
APPENDIX A WATCHDOG TIMER .............................................................83
A.1 About Watchdog Timer.................................................................... 83
A.2 How to Use Watchdog Timer........................................................... 83
A.3 Sample Program ..............................................................................85
APPENDIX B CONFIGURING SATA FOR RAID.........................................89

IPC962/IPC964 Series User’s Manual
Introduction 1
SECTION 1
INTRODUCTION
This chapter contains general information and a detailed specification of the IPC962-
511-FL/IPC962-512-FL/IPC964-512-FL Series. Chapter 1 includes the following
sections:
◼General Description
◼System Specifications
◼Dimensions
◼I/O Outlets
◼Jumper Settings
◼Connectors
◼Package List
1.1 General Description
The IPC962-511-FL/IPC962-512-FL/IPC964-512-FL Series is a fanless system that
can support LGA1151 socket for Intel®6th/7th generation CoreTM i7/i5/i3 processors.
The IPC962-511-FL/IPC962-512-FL/IPC964-512-FL Series supports Windows®7,
Windows®10 which are suitable for the most endurable operation.
➢The IPC962-511-FL/IPC962-512-FL/IPC964-512-FL Series support two hard-drive
bays, which makes it easy to install for customer maintain the system.
➢Embedded O.S. Supported
The IPC962-511-FL/IPC962-512-FL/IPC964-512-FL Series not only supports
Windows®7 and Windows®10, but also supports embedded OS, such as Windows®
7 embedded. For storage device, the IPC962-511-FL/IPC962-512-FL/IPC964-512-FL
Series supports two 2.5" HDD driver bay.

IPC962/IPC964 Series User’s Manual
2 Introduction
1.2 System Specifications
1.2.1 Main CPU Board
⚫CPU
◼Socket LGA1151 for 6th /7th Generation Intel®CoreTM i7/i5/i3 processors, up to 65W
CPU support list is as below.
Note: CPU can’t be pre-installed in IPC962-511-DC-FL-CCC, IPC962-512-DC-FL-CCC
and IPC964-512-DC-FL-CCC.
⚫System Chiset
◼Intel®H110 chipset (IPC962-511-DC-FL/IPC962-511-DC-FL-CCC)
Intel®Q170 chipset (IPC962-512-DC-FL/IPC962-512-DC-FL-CCC/IPC964-512-DC-
FL/IPC964-512-DC-FL-CCC)
⚫BIOS
◼AMI BIOS, with Smart View and Customer CMOS Backup.
⚫System Memory
◼Two DDR4-2133 un-buffered SO-DIMM max. up to 32GB
⚫System Certification
◼CE/FCC (IPC962-511-DC-FL, IPC962-512-DC-FL, IPC964-512-DC-FL)
◼CE/FCC/CCC (IPC962-511-DC-FL-CCC, IPC962-512-DC-FL-CCL,
Generation
Processor
TDP
Core
number
Thread
number
Processor
Base
Frequency
Remark
Intel®7th gen.
I7-7700
65W
4
8
3.6GHz
Intel®7th gen.
I5-7500
65W
4
4
3.4GHz
Intel®7th gen.
I3-7101E
54W
2
4
3.9GHz
Note:
Intel®7th gen.
i7-7700T
35W
4
8
2.9GHz
Intel®7th gen.
I3-7101TE
35W
2
4
3.4GHz
Intel®7th gen.
G3930TE
35W
2
2
2.7GHz
Intel®6th gen.
I7-6700
65W
4
8
3.4GHz
Intel®6th gen.
i5-6500
65W
4
4
3.2GHz
Intel®6th gen.
i3-6100
51W
2
4
3.7GHz
Note:
Intel®6th gen.
i7-6700TE
35W
4
8
2.4GHz
Intel®6th gen.
i5-6500TE
35W
4
4
2.3GHz
Intel®6th gen.
i3-6100TE
35W
2
4
2.7GHz
Intel®6th gen.
G4400TE
35W
2
2
2.4GHz

IPC962/IPC964 Series User’s Manual
Introduction 3
◼IPC964-512-DC-FL-CCC)
⚫Features
⚫Fanless Operation
⚫Compact & Front IO design
⚫Supports two expansion slots(IPC962-511/IPC962-512) or four expansion
slots(IPC964-512)
◼DC to DC power supply support 24VDC (uMin=19V/uMax=30V)
◼Supports two 2.5" HDD Bays (IPC962-512/IPC964-512 support RAID 0,1)
◼TPM2.0
⚫Supports optional WLAN module & antenna
1.2.2 I/O System
⚫Standard I/O Interface -- Font
◼One ATX power on/off switch
◼One ATX/AT Mode switch
◼One Reset switch
◼One 2-pin connector output for remote power on/off switch
◼DC to DC power supply, supports 24VDC (uMin=19V/uMax=30V) with phoenix power
plug
◼Four USB 3.0 ports
◼HDD access/Power LEDs
◼Two G.E. LAN ports (i211AT)
◼Flexible IO
➢AX93511 4 x RS-232/422/485 module (default RS-232) or
➢AX93512 2 x RS-232/422/485 w/ isolated 1.5KVDC protection and
8-in/8-out isolated 1.5KVDC DIO or
➢AX93516 4 x RS232/422/485 w/isolated 2KVDC module
➢AX93519 2 x RS232/422/485 + 2 USB3.0 + 1 G.E. LAN(i211AT, for IPC962-
512 and IPC964-512 only)
Note: The RS-485 only support below communicate data format:
8 data bits + 1 stop bit
8 data bits + 1 parity bit + 1 stop bit
8 data bits + 1 parity bit + 2 stop bits
8 data bits + 2 stop bits
7 data bits + 1 parity bit (even or odd) + 2 stop bits
◼One VGA supports resolution up to 1920 x 1200 @60Hz
◼One HDMI.4b supports resolution up to 4096 x 2304 @60MHz
◼1 x Audio (MIC-in/Line-out)

IPC962/IPC964 Series User’s Manual
4 Introduction
⚫Expansion Slot
IPC962-511 / IPC962-512
◼1 x on board full-size PCI Express Mini Card slot with USB interface(IPC962-511)
◼1 x on board full-size PCI Express Mini Card slot with USB/PCIe interface(IPC962-
512)
◼AX96205: 1 PCIe x16 + 1 PCIe x4
◼AX96206: 1 PCIe x16 + 1 PCI or
◼AX96207: 2 PCI
IPC964-512
◼1 x on board full-size PCI Express Mini Card slot with USB/PCIe interface
◼AX96410: 1 PCIex16 + 3 PCIex4 or
◼AX96411: 1 PCIex16 + 1 PCIex4 + 2PCI
Note: The maximum power rating for expansion slots at 60 ℃ can not be
exceeded the following value.
The maximum loading of +3.3V+5V+12V<150W
Note: 12V maximum loading 10A(120W), the remaining 30W is shared by 3.3V &
5V.
Note: The system power rating may thus be changed base on differing attached
device combinations.
Note: Add-in card which is without CCC certification can’t be pre-installed in
IPC962-511-DC-FL-CCC, IPC962-512-DC-FL-CCC and IPC964-512-DC-FL-CCC.
1.2.3 System Specification
⚫Drive Capacity
◼Supports two 2.5”HDD driver bay (SSD/HDD thickness<=15mm)
Note: Due to Gen. 2 SSD with JMicron controller has compatibility issue with
Intel H110 PCH, we strongly recommend to use Gen. 3 SSD on IPC962
Series.
⚫Power Input
◼24VDC (uMin=19V/uMax=30V) with phoenix power plug
⚫Operation Temperature
◼Ambient with air flow: -10℃~ +60℃with 6th gen CPU and W.T. HDD or W.T. SSD
(TDP 35W)
◼Ambient with air flow: -10℃~ +50℃with 7th gen CPU and W.T. HDD or W.T. SSD
(TDP 35W)
◼Ambient with air flow: -10℃~ +50℃with 6th / 7th gen CPU and W.T. HDD or W.T.
SSD (TDP 65W)
⚫Storage Temperature

IPC962/IPC964 Series User’s Manual
Introduction 5
◼-20℃~ 80℃
⚫Humidity
◼10% ~ 90% (Non-condensing)
⚫Dimensions
IPC962-511 / IPC962-512
◼147.5 mm (5.81") (W) x 192 mm (7.56") (H) x 230 mm (9.06") (D)
IPC964-512
◼188.1 mm (7.39") (W) x 192 mm (7.54") (H) x 230 mm (9.04") (D) (IPC964-512)
Note: All specifications and images are subject to change without notice.
Note: The performance of the system might be adversely affected at an operating
temperature above 60 ° C and un-recommended processor.
Note: If the operating temperature is above 35 ° C, it is recommended to use a wide
temperature SSD on the device.

IPC962/IPC964 Series User’s Manual
6 Introduction
1.3 Dimensions
The following diagrams show you dimensions and outlines of the IPC962-511-FL/IPC962-512-
FL/IPC964-512-FL Series.
IPC962-511 / IPC962-512

IPC962/IPC964 Series User’s Manual
Introduction 7
IPC964-512

IPC962/IPC964 Series User’s Manual
8 Introduction
1.4 I/O Outlets
The following figures show you I/O outlets on front and rear panels of the IPC962-511-
FL/IPC962-512-FL/IPC964-512-FL Series.
IPC962-511
Front Panel

IPC962/IPC964 Series User’s Manual
Introduction 9
IPC962-512
Front Panel

IPC962/IPC964 Series User’s Manual
10 Introduction
IPC964-512
Front Panel

IPC962/IPC964 Series User’s Manual
Introduction 11
1.5 Packing List
The package bundled with your IPC962-511-FL/IPC962-512-FL/IPC964-512-FL Series should
contain the following items:
⚫IPC962-511-FL/IPC962-512-FL/IPC964-512-FL Series Unit x 1
⚫Screw pack x 1
⚫Foot pad x 4
⚫CPU grease x 1
⚫Terminal block x 1
⚫Remote switch cable x 1
⚫Holder bracket x1
If you can not find this package or any items are missing, please contact Axiomtek distributors
immediately.

IPC962/IPC964 Series User’s Manual
12 Introduction
1.6 Jumper Settings
Properly configure jumper settings on the SBC87511/SBC87512 to meet your application
purpose. Below you can find a summary table of all jumpers and onboard default settings.
Note: How to setup Jumpers
That a cap on a jumper is to “close”the jumper, whereas that offs a jumper is to “open”the
jumper.
[Open] [Closed] [Pin1-2 Closed]
Jumper
Descriptions
Setting
JP1
Clear RTC : Normal
Short 1-2
1.6.1 Restore BIOS Optimal Defaults (JP1)
Put jumper clip to pin 2-3 for a few seconds then move it back to pin 1-2. Doing this procedure
can restore BIOS optimal defaults.
Function
Setting
Normal operation (Default)
1-2 close
Restore BIOS optimal defaults
2-3 close