AXIOMTEK IPC972 User manual

IPC972
Industrial Computer
User’s Manual

ii
Disclaimers
This manual has been carefully checked and believed to contain accurate information.
Axiomtek Co., Ltd. assumes no responsibility for any infringements of patents or any
third party’s rights, and any liability arising from such use.
Axiomtek does not warrant or assume any legal liability or responsibility for the
accuracy, completeness or usefulness of any information in this document. Axiomtek
does not make any commitment to update the information in this manual.
Axiomtek reserves the right to change or revise this document and/or product at any
time without notice.
No part of this document may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Axiomtek Co., Ltd.
©Copyright 2022 Axiomtek Co., Ltd.
All Rights Reserved
April 2022, Version A1
Printed in Taiwan

iii
Safety Precautions
Before getting started, please read the following important safety precautions.
1. The IPC972 does not come equipped with an operating system. An operating
system must be loaded first before installing any software into the computer.
2. Be sure to ground yourself to prevent static charge when installing the internal
components. Use a grounding wrist strap and place all electronic components
in any static-shielded devices. Most electronic components are sensitive to
static electrical charge.
3. Disconnect the power cord from the IPC972 before making any installation.
Be sure both the system and the external devices are turned OFF. Sudden
surge of power could ruin sensitive components. Make sure the IPC972 is
properly grounded.
4. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
5. Turn OFF the system power before cleaning. Clean the system using a cloth
only. Do not spray any liquid cleaner directly onto the screen.
6. Do not leave this equipment in an uncontrolled environment where the storage
temperature is below -20℃or above 80℃. It may damage the equipment.
7. Do not open the system’s back cover. If opening the cover for maintenance is
a must, only a trained technician is allowed to do so. Integrated circuits on
computer boards are sensitive to static electricity. To avoid damaging chips
from electrostatic discharge, observe the following precautions:
◼Before handling a board or integrated circuit, touch an unpainted
portion of the system unit chassis for a few seconds. This will help to
discharge any static electricity on your body.
◼When handling boards and components, wear a grounding wrist strap,
available from most electronic component stores.

iv
Classification
1. Degree of production against electric shock: not classified
2. Degree of protection against the ingress of water: IPX40
3. Equipment not suitable for use in the presence of a flammable anesthetic mixture with air
or with oxygen or nitrous oxide.
4. Mode of operation: Continuous
5. Type of protection against electric shock: Class I equipment
General Cleaning Tips
You may need the following precautions before you begin to clean the computer.
When you clean any single part or component for the computer, please read and
understand the details below fully.
When you need to clean the device, please rub it with a piece of dry cloth.
1. Be cautious of the tiny removable components when you use a vacuum cleaner
to absorb the dirt on the floor.
2. Turn the system off before you start to clean up the component or computer.
3. Never drop the components inside the computer or get circuit board damp or wet.
4. Be cautious of all kinds of cleaning solvents or chemicals when you use them for
the sake of cleaning. Some individuals may be allergic to the ingredients.
5. Try not to put any food, drink or cigarette around the computer.

v
Cleaning Tools:
Although many companies have created products to help improve the process of
cleaning computers and peripherals, users can also use household items to clean
their computers and peripherals. Below is a listing of items available for cleaning
computers or computer peripherals.
Keep in mind that some components in your computer may only be cleaned using a
product designed for cleaning components of the same types. Please read the
instructions that come with a cleaning product to avoid misuse.
⚫Cloth: A piece of cloth is the best tool to use when rubbing up a component.
Although paper towels or tissues can be used on most hardware as well, it is
recommended to use a piece of cloth.
⚫Water or rubbing alcohol: You may moisten a piece of cloth a bit with some
water or rubbing alcohol and rub it on the computer. Unknown solvents may
be harmful to the plastics parts.
⚫Vacuum cleaner: Vacuuming dust, dirt, hair, cigarette particles, and other
particles out of a computer can be one of the best methods of cleaning a
computer. Over time these items can restrict the airflow in a computer and
cause circuitry to corrode.
⚫Cotton swabs: Cotton swabs moistened with rubbing alcohol or water are
excellent tools for wiping hard to reach areas in your keyboard, mouse, and
other locations.
⚫Foam swabs: If possible, use lint free swabs such as foam swabs.
Note: It is strongly recommended that you should shut down the system before you
start to clean any single components.
Please follow the steps below:
1.Close all application programs;
2.Close operating software;
3.Turn off power switch;
4.Remove all device;
5.Pull out power cable.

vi
Scrap Computer Recycling
Please inform the nearest Axiomtek distributor as soon as possible for suitable solutions in case
computers require maintenance or repair; or for recycling in case computers are out of order or
are no longer in use.
Trademark Acknowledgments
Axiomtek is a trademark of Axiomtek Co., Ltd.
Intel®and Pentium®are registered trademarks of Intel Corporation.
Windows 10, Windows 10 IoT Enterprise, and Windows 7, are trademarks of Microsoft
Corporation.
Other brand names and trademarks are the properties and registered brands of their respective
owners.

vii
Table of Contents
Safety Precautions................................................................................................ iii
Classification......................................................................................................... iv
General Cleaning Tips ..........................................................................................iv
Scrap Computer Recycling................................................................................... vi
SECTION 1 INTRODUCTION.........................................................................1
1.1 General Description...........................................................................1
1.2 System Specifications....................................................................... 2
1.2.1 Main CPU Board...............................................................................................2
1.2.2 System I/O ........................................................................................................3
1.3 Block Diagrams and Dimensions......................................................7
1.4 Outlets ................................................................................................9
1.5 Packing List...................................................................................... 11
1.6 Jumper Settings............................................................................... 14
1.6.1 Restore BIOS Optimal Defaults (JP3)..........................................................14
1.6.2 DELAY Function SW (JP5&JP6)...................................................................14
1.7 Connectors....................................................................................... 15
1.7.1 Remote Power Switch Connector (CN1) .....................................................16
1.7.2 SIM Card Slots (CN3、CN9).........................................................................16
1.7.3 Audio Connector (CN4).................................................................................16
1.7.4 VGA Connector (CN5) ..................................................................................17
1.7.5 HDMI Connector (CN6)..................................................................................17
1.7.6 M.2 3042/3050 Key B (CN7)...........................................................................18
1.7.7 USB 3.2 Connector (CN8、CN10).................................................................19
1.7.8 Full-Size PCI Express Mini Card Slot (CN11)..............................................20
1.7.9 M.2 2230 Key E Wi-Fi & Bluetooth (CN12)...................................................21
1.7.10 LAN Connector (CN13)..................................................................................22
1.7.11 DC-in Phoenix Power Connector (CN14) ....................................................23
1.7.12 SATA Power Connector (SCN2、SCN3、SCN4) ........................................23
1.7.13 SATA Connector (SATA1~SATA2) ..............................................................23
1.7.14 AT/ATX Power On/OFF Button (SW1)..........................................................24
1.7.15 AT/ATX Switch (SSW1) .................................................................................24
1.7.16 Flexible IO - COM I/O Card Connector (AX93511)......................................25
1.7.17 Flexible IO –Isolated COM & DIO I/O Card (AX93512)...............................26
1.7.18 Flexible IO –Isolated COM x4 I/O Card (AX93516).....................................29
1.7.19 Flexible IO –USB3.0 x2 & COM x2 (RS232/422/485) & LAN1 (AX93519) 30
SECTION 2 HARDWARE INSTALLATION .................................................33
2.1 Installing the Processor ..................................................................33
2.2 Installing the Wi-Fi Module.............................................................. 35
2.3 Installing the 5G Module.................................................................. 36
2.4 Installing the Memory Module......................................................... 38
2.5 Installing the Hard Disk Drive and NVMe SSD............................... 39
2.6 Installing the PCIe Card and External Fan Module ........................ 42
2.6.1 Installing PCIe add-on card ..........................................................................42
2.6.2 Installing the External Fan Module..............................................................45
2.6.3 The limitation of an add-on card..................................................................47
2.7 Installing the foot pads.................................................................... 49
2.8 Wall mounting.................................................................................. 50

viii
SECTION 3 AMI BIOS UTILITY...................................................................53
3.1 Starting.............................................................................................53
3.2 Navigation Keys............................................................................... 54
3.3 Main Menu ........................................................................................55
3.4 Advanced Menu ............................................................................... 56
3.5 Chipset Menu ................................................................................... 69
3.6 Security Menu .................................................................................. 78
3.7 Boot Menu ........................................................................................79
3.8 Save & Exit Menu............................................................................. 80
Appendix A Watchdog Timer.....................................................................83
A.1 About Watchdog Timer.................................................................... 83
A.2 Sample Program ..............................................................................83

IPC972 Series User’s Manual
Introduction 1
SECTION 1
INTRODUCTION
This chapter contains general information and detailed specifications of the IPC972.
Chapter 1 includes the following sections:
General Description
System Specifications
Dimensions
I/O Outlets
Jumper Settings
Connectors
Package List
1.1 General Description
The IPC972 is an embedded system that supports the LGA1200 socket for Intel®Xeon
and 10th generation CoreTM i7/i5/i3 processors. The IPC972 supports Windows® 10 and
Linux, with a rugged design that makes it suitable for the most endurable operation.
➢The IPC972 provides three hard-drive bays and one M.2 Key M 2280 socket for
customers to easily add storage and maintain the system.
➢The IPC972 supports Linux, Windows®10, and embedded OS.

IPC972 Series User’s Manual
2 Introduction
1.2 System Specifications
1.2.1 Main CPU Board
⚫CPU
Socket LGA1200 for 10th Generation Intel®CoreTM i7/i5/i3 and Xeon processors, up to 80W.
CPU support is listed as below.
Generation
Proc No
WATT
Core
Thread
Base frequency
Turbo
frequency
Cometlake
XeonW-1270TE
35W
8
16
2.0 GHz
4.4 GHz
Cometlake
XeonW-1250TE
35W
6
12
2.4 GHz
3.8 GHz
Cometlake
XeonW-1270E
80W
6
16
3.4 GHz
4.7 GHz
Cometlake
i7-10700E
65W
8
16
2.9 GHz
4.8 GHz
Cometlake
i7-10700TE
35W
8
16
2.0 GHz
4.4 GHz
Cometlake
i5-10500E
65W
6
12
3.1 GHz
4.2 GHz
Cometlake
i5-10500TE
35W
6
12
2.3 GHz
3.7 GHz
Cometlake
i3-10100E
65W
4
8
3.2 GHz
3.8 GHz
Cometlake
i3-10100TE
35W
4
8
2.3 GHz
3.6 GHz
Cometlake
G6400TE
35W
2
4
3.2 GHz
N/A
⚫System Chipset
◼Intel®W480E chipset
⚫BIOS
◼AMI BIOS
⚫System Memory
◼Four DDR4-2933 MT/s ECC or non ECC U-DIMM socket max. up to 128GB

IPC972 Series User’s Manual
Introduction 3
⚫Features
◼Front IO design
◼Supports four expansion slots
◼DC to DC power supply; supports 24VDC (uMin=19V/uMax=30V)
◼TPM2.0
◼Supports system power on delay function
◼Supports Intel®RAID 0,1,5
◼Support 800W power for add-in cards
1.2.2 System I/O
⚫Standard I/O Interface -- Font
◼One ATX power on/off
◼One 4-pin terminal block
◼One ATX/AT selectable switch and reset switch
◼One 2-pin connector output for remote power on/off switch
◼DC to DC power supply; supports 24VDC (uMin=19V/uMax=30V) with phoenix power
plug
◼Six USB 3.2 Gen.2 ports (10G) + two USB3.2 Gen.1 ports (5G)
◼HDD access LED and three user’s LEDs
◼Two G.E. LAN ports (i225-LM and i219-LM)
◼One Ground Terminal
◼Flexible IO
➢AX93511 4 x RS-232/422/485 module (default RS-232)
➢AX93512 2 x RS-232/422/485 w/ isolated 1.5KVDC protection and
8-in/8-out isolated 1.5KVDC DIO
➢AX93516 4 x RS232/422/485 w/ one isolated 2KVDC module
➢AX93519 2 x RS232/422/485 + 2 USB3.0 (USB2.0 signal) + 1 G.E. LAN
(i211AT)
Note: The RS-485 auto flow control only supports below formats to communicate data:
8 data bits + 1 stop bit
8 data bits + 1 parity bit + 1 stop bit
8 data bits + 1 parity bit + 2 stop bits
8 data bits + 2 stop bits
7 data bits + 1 parity bit (even or odd) + 2 stop bits
◼One VGA supports resolution up to 1920 x 1200 @60Hz
◼One HDMI 1.4b supports resolution up to 4096 x 2160 @24Hz

IPC972 Series User’s Manual
4 Introduction
◼One Audio (Line-out)
1.2.3 Others
⚫Drive Capacity
◼Two HDD drive bays (default, external, 7/9.5mm SSD/HDD height)
◼The third HDD drive bay (optional, internal, 7/9.5/15mm SSD/HDD height)
◼One M.2 Key M 2280 socket (PCIe x4 Gen.3) for NVMe SSD
Note: Since Gen. 2 SSD with JMicron controller has compatibility issues with Intel
PCH, it is strongly recommended to use Gen. 3 SSD on IPC972.
⚫Expansion Slot
◼One on-board full-size PCI Express Mini Card slot (USB/PCIe interface) w/ one SIM
slot
◼One M.2 Key E 2230 socket w/ two antenna openings
◼One M.2 Key B 3042/3050 socket w/ one SIM slot (w/ optional antenna bracket)
◼One PCIe x4 slot
◼One PCIe x4 slot (x4 signal)
◼Two PCIe x16 slots (x8 signal)
⚫USB
◼One USB2.0 (internal, 180D type A connector)
Note: The maximum power rating for expansion slots at 60 ℃ cannot exceed
the following value:
The maximum power loading of +3.3V+5V+12V<800W
Note: The system power rating may thus be changed base on different combinations
of attached devices.

IPC972 Series User’s Manual
Introduction 5
⚫Power Input
24VDC (uMin=19V/uMax=30V) with 4-pin phoenix power plug
⚫Operation Temperature
Proc No
WATT
core
thread
base frequency
Operating
temperature
(Ambient with air
flow
& W.T. HDD or
W.T. SSD)
XeonW-1270TE
35W
8
16
2.0 GHz
-10℃-60℃
XeonW-1250TE
35W
6
12
2.4 GHz
-10℃-60℃
XeonW-1270E
80W
6
16
3.4 GHz
-10℃-50℃
i7-10700E
65W
8
16
2.9 GHz
-10℃-50℃
i7-10700TE
35W
8
16
2.0 GHz
-10℃-60℃
i5-10500E
65W
6
12
3.1 GHz
-10℃-50℃
i5-10500TE
35W
6
12
2.3 GHz
-10℃-60℃
i3-10100E
65W
4
8
3.2 GHz
-10℃-50℃
i3-10100TE
35W
4
8
2.3 GHz
-10℃-60℃
G6400TE
35W
2
4
3.2 GHz
-10℃-60℃
Note: The IPC system may cause CPU frequency hopping when operating in an extremely
high temperature environment, and thermal throttling may occur when the system remains
under full workload conditions.
Note: The performance of the system could be adversely affected at an over spec
operating temperature or with an unrecommended processor.
Note: If the operating temperature is above 35°C, it is recommended to use a
wide temperature SSD on the device.
Note: If the operating temperature is above 35°C, it is recommended to use a
wide temperature Wi-Fi module on the device.
⚫Storage Temperature
-20℃~ 80℃

IPC972 Series User’s Manual
6 Introduction
⚫Humidity
10% ~ 90% (Non-condensing)
⚫Dimensions
255 mm (W) x 192 mm (H) x 360 mm (D)
Note: All specifications and images are subject to change without notice.

IPC972 Series User’s Manual
Introduction 7
1.3 Block Diagrams and Dimensions
The following figure shows you the system block diagrams of the IPC972.
The following diagrams show you the system dimensions.
IPC972 system

IPC972 Series User’s Manual
8 Introduction
IPC972 system w/ optional 5G antenna bracket

IPC972 Series User’s Manual
Introduction 9
1.4 Outlets
The following figures show you the outlets of the IPC972.
No.
Description
1
1 x SSD/HDD access LED & 3 x user’s LED
2
1 x Power on/off button w/LED
3
1 x Line-out
4
1 x Remote switch & reset switch
5
1 x VGA & 1 x HDMI & 1 x AT/ATX selectable switch (default ATX)

IPC972 Series User’s Manual
10 Introduction
6
6 x USB3.2 Gen.2 + 2 x USB3.2 Gen.1 (yellow)
7
1 x i219-LM, 1 x i225-LM (yellow)
8
1 x Ground terminal
9
1 x 4-pin terminal block
10
Extension system I/O module
(1) AX93511: 4 x RS-232/422/485 module (default RS-232)
(2) AX93512: 2 x RS-232/422/485 with isolated 1.5kVDC & 8-in/8-out with
isolated 1.5kVDC DIO module
(3) AX93516: 4 x RS-232/422/485 with isolated 2kVDC module
(4) AX93519: 1 x 10/100/1000 Mbps (Intel® i211-AT) Ethernet, 2 x RS-
232/422/485, and 2 x USB 3.0(USB2.0 signal) module
(5) Blank I/O cover
11
2 x 2.5” SSD/HDD drive bay
12
1 x 6-pin terminal block for GPU cards, supports up to 800W Max.
13
4 x Expansion slot
14
2 x antenna opening
15
1 x USB2.0 type A
16
4 x Power connector for add-in cards

IPC972 Series User’s Manual
Introduction 11
1.5 Packing List
The package bundled with your IPC972 should contain the following items:
⚫IPC972 unit x 1
⚫Screw pack x 1
⚫Foot pad x 4
⚫CPU grease x 1
⚫Terminal block x 2
⚫Remote and reset switch cable x 1
⚫Extension holder bracket kit x 1
⚫HDD spacer x 1
⚫Graphics card power cable x 4
⚫M.2 NVMe SSD bracket kit x1
Item
Description
Outlook
Usage
Qty
1
M2X3L screw
5G card(Key B ) & M.2 (2280)
2
2
Pillar
5.3H6.05LM23LM3
nickel plated
5G card (Key B ) & M.2 (2280)
2
3
M3*3L screw
Wi-Fi card (Key E 2230)
1
4
M2*3 screw (NYLOK)
Mini card
1
1
M3x6 screw
Wire fixing seat and isolation
harness seat
4
2
Wire fixing seat
Mount
2

IPC972 Series User’s Manual
12 Introduction
3
Isolation harness seat
(MWS-9)
Mount
2
4
#6-32*6L screw
Holder bracket
(for add-in card)
5
5
Expansion holder
bracket
Add-in card
1
6
Expansion holder
bracket
Add-in card
1
7
Expansion holder
bracket
Add-in card
1
8
Holder bracket
Add-in card
1
9
M4*6L screw
Foot pad
4
10
Foot pad
Mount
4
11
HDD spacer
SSD/HDD (7.5mm height)
1