Axis F34 User manual

AXISF34MainUnit
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISF34
MainUnit,andisapplicabletormware585andlaterItincludes
instructionsforusingandmanagingtheproductonyournetwork
Previousexperienceofnetworkingwillbeofusewhenusingthis
productSomeknowledgeofUNIXorLinux-basedsystemsmayalsobe
usefulwhendevelopingshellscriptsandapplicationsLaterversionsof
thisdocumentwillbepostedatwww.axis.comSeealsotheproduct’s
onlinehelp,availablethroughtheweb-basedinterface
LegalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
countryCheckthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes
Thisproductincludesone(1)H264decoderlicenseTopurchase
furtherlicenses,contactyourreseller
Liability
EverycarehasbeentakeninthepreparationofthisdocumentPlease
informyourlocalAxisofceofanyinaccuraciesoromissionsAxis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornoticeAxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurposeAxis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterialThisproductisonlytobeusedforitsintended
purpose
IntellectualPropertyights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocumentInparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries
Thisproductcontainslicensedthird-partysoftwareSeethemenuitem
“About”intheproduct’suserinterfaceformoreinformation
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc,underthetermsofApplePublicSourceLicense20(see
www.opensource.apple.com/apsl)Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentationThisequipmentcontains
nouser-serviceablecomponentsUnauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictionsAllothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliatesUPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorbothAlso,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth
egulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/ECSee
ElectromagneticCompatibility(EMC)onpage2
•LowVoltage(LVD)Directive2006/95/ECSeeafetyonpage3
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU
SeeDisposalandRecyclingonpage3
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsABSeeContactInformationonpage3
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRulesTheselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallationThisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communicationsHowever,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallationIfthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna
•Increasetheseparationbetweentheequipmentandreceiver
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB)Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygroundedCetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB)Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネッ
トワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에서사
용하는것을목적으로하며,모든지역에서사용할수있습니
다적절히접지된STP(shieldedtwistedpair)케이블을사용하여
제품을연결하십시오

Safety
ThisproductcomplieswithIEC/EN60950-1,SafetyofInformation
TechnologyEquipmentIfitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1
Battery
TheAxisproductusesa30VBR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC)Undernormalconditions
thisbatterywilllastforaminimumofveyears
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-upWhenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreportFormoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions
Disposalandecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulationsForinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposalInaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwasteDirective2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstatesTopreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocessFor
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposalBusinessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS)
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP)
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
resellerIfyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponseIfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabaseSearch
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides

AXISF34MainUnit
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty
OtherMessageLevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct
4

AXISF34MainUnit
TableofContents
SaetyInormation..........................................4
HazardLevels4
OtherMessageLevels4
HardwareOverview..........................................7
ConnectorsandButtons8
LEDIndicators8
SensorUnits9
ShortenSensorUnitCable9
AccesstheProduct..........................................11
AccessfromaBrowser11
AccessfromtheInternet11
SettheRootPassword12
CongureCaptureMode12
SetPowerLineFrequency12
TheLiveViewPage12
MediaStreams.............................................15
HowtoStreamH26415
MJPEG15
AXISMediaControl(AMC)15
AlternativeMethodsofAccessingtheVideoStream16
SetUptheProduct..........................................18
BasicSetup18
Video.....................................................19
SetUpVideoStreams19
CameraSettings21
PrivacyMask22
StreamProles23
ONVIFMediaProles23
ImageSynchronization23
Overlay23
ConguretheLiveViewPage.................................26
Detectors..................................................28
CameraTampering28
Applications...............................................29
ApplicationLicenses29
UploadApplication29
ApplicationConsiderations29
AXISVideoMotionDetection.................................31
Considerations31
StartandStoptheApplication31
CongureApplication31
UsingtheApplicationinanActionRule35
Events....................................................36
SetUpActionRules36
AddRecipients37
CreateSchedules38
SetUpRecurrences39
Recordings.................................................40
FindRecordings40
PlayRecording40
ExportVideoClip41
ContinuousRecording41
Languages.................................................42
SystemOptions.............................................43
Security43
Date&Time45
Network46
Storage51
Maintenance52
Support53
Advanced54
5

AXISF34MainUnit
TableofContents
ResettoFactoryDefaultSettings54
Troubleshooting............................................55
ChecktheFirmware55
UpgradetheFirmware55
Symptoms,PossibleCausesandRemedialActions55
TechnicalSpecications......................................58
AXISF34MainUnit58
AXISFSensorUnits59
AXISF1004SensorUnit60
AXISF4005DomeSensorUnit61
61
AXISF4005-EDomeSensorUnit62
62
Connectors63
PerformanceConsiderations63
6

AXISF34MainUnit
HardwareOverview
HardwareOverview
4
5
678
4
123
910 11
1.LED(Power)
2.LED(tatus)
3.LED(Network)
4.Dcardslot
5.Controlbutton
6.RJ12connector
7.Powerconnector
8.Networkconnector(PoE)
9.Mountbrackets(4x)
10.crews(4x)
11.Rubberfeet(4x)
7

AXISF34MainUnit
HardwareOverview
ConnectorsandButtons
Fortechnicalspecications,seepage58
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE)
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP)Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuseMakesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructionsForinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2
PowerConnector
2-pinterminalblockforpowerinputUseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A
J12Connector
TheRJ12connectorisusedforconnectingthesensorunittothemainunit
ForinformationonhowtoshortenthesensorunitcableseehortenensorUnitCableonpage9
SDCardSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcardDonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard
•RiskofdatalossTopreventdatacorruption,theSDcardshouldbeunmountedbeforeremovalTounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount
ThisproductsupportsSD/SDHC/SDXCcards(notincluded)
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7
Thecontrolbuttonisusedfor:
•ResettingtheproducttofactorydefaultsettingsSeepage54
•ConnectingtoanAXISVideoHostingSystemserviceSeepage47Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen
•ConnectingtoAXISInternetDynamicDNSServiceSeepage47Toconnect,pressandholdthebuttonforabout3seconds
LEDIndicators
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperationTocongure,gotoSetup>SystemOptions>Ports
&Devices>LEDSeetheonlinehelpformoreinformation
•TheStatusLEDcanbeconguredtoashwhileaneventisactive
•TheStatusLEDcanbeconguredtoashforidentifyingtheunitGotoSetup>SystemOptions>Maintenance
8

AXISF34MainUnit
HardwareOverview
StatusLEDIndication
GreenSteadygreenfornormaloperation
AmberSteadyduringstartupandwhenrestoringsettings
Note
TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafcTocongure,gotoSetup>System
Options>Ports&Devices>LEDSeetheonlinehelpformoreinformation
NetworkLEDIndication
GreenSteadyforconnectiontoa100Mbit/snetworkFlashesfornetworkactivity
AmberSteadyforconnectiontoa10Mbit/snetworkFlashesfornetworkactivity
UnlitNonetworkconnection
PowerLEDIndication
GreenNormaloperation
AmberFlashesgreen/amberduringrmwareupgrade
SensorUnits
ItisrecommendedtoconnectthesensorunitstothemainunitbeforepoweringthemainunitIfyoudisconnectasensorunit,and
connectadifferentsensorunit,itmaybenecessarytorestartthemainunit
ShortenSensorUnitCable
Note
Thesensorunit’scablecannotbeextendedorsplit
ThesensorunitisdeliveredwithacableToshortenthecablefollowthesesteps:
1CutthecabletothedesiredlengthMeasurefromthesensorunit
2Striptheplasticoutercoatingfromtheendofthecable
3Peelbacktheshield
4Flattenthecoloredwiresintheorderdescribedbelow
1Brown
2White/brown
3Notused
4Notused
5White/blue
6Blue
5Insertthewiresallthewayintoashielded6P6CRJ12connector
NO NO
NOTICE TICE TICE
Makesurethatthewiresstayinthecorrectorderandthatthecableshieldmakesgoodcontactwiththeconnectorshield
9

AXISF34MainUnit
HardwareOverview
6Useacrimpingtooltofastentheconnectortothecable
14 mm 14 mm
10