Aztech UM9800-A User manual

56K V.90 USB MODEM
Users Manual
Version 1.5
UM9800-A
UM9800-U
UM9800-W

P/N: 040-512396-151
Released date: January 2001
Product warranty does not apply to damage caused by lightning, power surges or wrong voltage usage.

Contents
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Introduction .............................................................................................. 5
Before You Begin ....................................................................................... 6
2.1 Package ................................................................................. 6
2.2 Minimum System Requirements .............................................. 7
2.3 Installation Notes .................................................................... 7
Connecting Your Modem .......................................................................... 8
3.1 For UM9800-U users .............................................................. 9
3.2 For UM9800-A / UM9800-W users ........................................ 10
Installing the Modem Driver .................................................................. 11
4.1 Installing the Modem Driver - For Windows® 98 ..................... 11
4.2 Installing the Modem Driver - For Windows® Me .................... 15
4.3 Installing the Modem Driver - For Windows® 2000 ................. 17
Testing Your Modem ................................................................................. 21
5.1 Testing Your Modem - For Windows® 98 / Windows® Me ...... 21
5.2 Testing Your Modem - For Windows® 2000 ........................... 24
Frequently Asked Questions ................................................................... 27
Troubleshooting Guide ............................................................................ 33
Technical Specifications .......................................................................... 39
C.1 Main Features ...................................................................... 39
C.2 Interfaces ............................................................................. 40
C.3 Led Indicators ...................................................................... 40

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1 — Introduction Preface
This manual covers the models, UM9800-A, UM9800-U and UM9800-W. It includes
information on the following:
1. Connection of the modem to your computer
2. Connection to the phone line for Internet access
3. Installation of the modem driver
4. Testing of the modem
To help to clear your doubts and possible problems you may faced when using your
modem, we have included the sections - Frequently Asked Questions (FAQ) and
Troubleshooting Guide. These sections will provide the answers to some of the commonly
asked questions on your modem as well as to guide you along in solving the problems that
you may encounter.
For further technical details on your card, you may refer to the ReadMe.txt file found in
your UM9800 V.90 USB Modem Installation CD.

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1 — Introduction
Introduction
Congratulations on your purchase of 56K UM9800 V.90 USB Modem!
USB, which stands for Universal Serial Bus, is a new serial protocol for sending data
between a PC and its peripherals. This new protocol allows higher I/O transfer rate
and allows USB-based devices to plug in and unplug without powering off your
computer!
UM9800, which is an USB-based modem is able to perform a comprehensive range
of modem-related functions including data communications, sending and receiving of
faxes. It is universally compatible with all data, fax and AT-command standards.
You can now download graphic intensive web pages, large audio files, video files as
well as large software programs at speeds of up to 56Kbps, to ISP connections using
V.90 modem protocol connections!
Chapter1

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2 — Before You Begin
2.1 Package
You should see the following items inside your UM9800 package. For any missing item,
please contact your dealer immediately.
(The actual cables that come with your package may differ in appearance from country to country.)
Before You Begin
This chapter contains information that you need to know before
installing your modem. It is important that you go through them.
Telephone
extension cable
ÎÎ
ÎÎ
Î
Easy Start
ÍÍ
ÍÍ
Í
USB cable
ÌÌ
ÌÌ
Ì
Installation
CD
ËË
ËË
Ë
UM9800
ÊÊ
ÊÊ
Ê
Chapter2

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2 — Before You Begin
2.2 Minimum System Requirements
•Pentium®166 MMX processor or higher
•USB port
•For Windows®98: 32MB
For Windows®Me / 2000: 64MB RAM
•10MB hard disk space (system files and modem drivers only)
•CD-ROM drive
•Windows®98 / Windows®Me / Windows®2000
2.3 Installation Notes
•The graphics and screen illustrations shown in this manual may differ from what you
see from your system, but the steps still apply.
•The documentation for your computer should come in handy during the installation.
Have it ready by your side.
•If you have an existing non Plug-and-Play modem installed in your computer, you
must first un-install its modem driver before you remove the it. Refer to the
documentation of your existing modem for details.
If your existing modem is Plug-and-Play, you may proceed to install your new
modem.

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3 — Connecting Your Modem
1. Remove any existing modem installed in your computer. If your modem is
non Plug-and-Play, you need to un-install its modem driver before you re-
move it. Check your existing modem documentation for details on this.
2. Please note that UM9800 does not require any EXTERNALpower supply.
3. Besides the ‘traditional’ way of powering down your computer before con-
necting any device to it, UM9800 has a ‘hot swapping’ feature that allows
you to connect your modem to your computer anytime , without the need to
shutdown your system!
Plugin the cables evenwhen your computer ison,and Windows willimme-
diately detect your new modem.
Connecting Your Modem
This chapter guides you on the modem connections to your computer
as well as the connection to your phone line for Internet access.
Chapter3

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3 — Connecting Your Modem
3.1 For UM9800-U users
ÊConnect one end of the USB cable ( ) to your modem and the other end
( ) to the USB port of your computer.
ËConnect one end of the telephone extension cable to your modem and the other end
to a telephone wall socket.
ÌConnect a telephone set to your modem.
(This optional connection eliminates the need to switch between your telephone set
and your modem if they are sharing the same telephone wall socket.)
This completes your modem connections. Please proceed to the next chapter to install the
driver.
telephone set
telephone
wall socket
USB port
USB Port
PHONE jack
LINE jack
ÊÊ
ÊÊ
Ê
telephone
extension
cable
ÌÌ
ÌÌ
ÌËË
ËË
Ë

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3 — Connecting Your Modem
3.2 For UM9800-A / UM9800-W users
telephone wall
socket
telephone
extension cable
USB port
ÊConnect one end of the USB cable ( ) to your modem and the other end
( ) to the USB port of your computer.
ËConnect one end of the telephone extension cable to your modem and the other end
to a telephone wall socket.
This completes your modem connections. Proceed to the next chapter to install the driver.
ÊÊ
ÊÊ
Ê
ËË
ËË
Ë
USB Port
LINE jack

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4 — Installing Your Modem Driver
Installing Your Modem Driver
This chapter guides you step-by-step with screen shots on how to install the modem
driver required to run your modem. Operating system described are Windows®98,
Windows®Me and Windows®2000.
The screen shots and screens information illustrated in this manual serve only
as a guide. The exact information you see on your system may vary, depending
on your system configurations. For any dissimilarities, follow closely to the
instructions as prompted on your PC screen.
Chapter4

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4 — Installing Your Modem Driver
2
Click the option Search for the best
driver for your device. (Recommended).
and click Next.
4.1 Installing the Modem Driver
- For Windows®98
If you have connected your modem as described in Chapter 3 - Connecting Your Modem,
you will be prompted for the modem driver.
Place your Installation CD into your
CD-ROM drive and click Next.
1

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4 — Installing Your Modem Driver
Windows will prompt
for the source of your
modem driver.
Click the option Specify a
location.
In the text box, type 'D:\win98'
and click Next.
(Assuming your CD-ROM drive is D.
Else, substitute with the correct drive
letter.)
3
4
Click Next to proceed
with the driver found.

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4 — Installing Your Modem Driver
You will be asked to select your country.
This completes the installation of the modem driver. Please proceed to the next chapter
to test your modem.
From the drop-list, select the
Country that you are currently in
and click OK.
65
Click Finish to complete
the driver installation.

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4 — Installing Your Modem Driver
If you have connected your modem as described in Chapter 3 - Connecting Your Modem,
you will be prompted for the modem driver.
2
4.2 Installing the Modem Driver -
For Windows®Me
Place the Installation CD into your
CD-ROM Drive.
Click the option Specify the
location of the driver (Advanced)
and click Next.
1
Select Specify a location. In
the text box, type 'D:\WinMe'
and click Next.
(Assuming your CD-ROM drive is D.
Else, substitute with the correct
drive letter.)

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4 — Installing Your Modem Driver
4
Windows will prompt that it has
located the driver.
Click Next to proceed.
Click Finish to complete the
software installation.
From the drop-list, select the Country that you
are currently in and click OK.
5
This completes your modem driver installation
in Windows®Me. Please proceed to the next
chapter to test your modem.
You will be asked to select
your country.
3

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4 — Installing Your Modem Driver
4.3 Installing Your Modem Driver
- For Windows®2000
If you have connected your modem as described in Chapter 3 - Connecting Your Modem,
you will be prompted for the modem driver.
Place your Installation CD into your
CD-ROM drive and click Next.
1
2
Click the option Search for
the best driver for your
device. (Recommended).
and click Next.

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4 — Installing Your Modem Driver
Windows will prompt for the source of your modem driver.
3
Click the option Specify a location and
click Next.
In the text box, type
D:\win2000 and click Next.
(Assuming your CD-ROM drive is D.
Else, substitute with the correct
drive letter.)

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4 — Installing Your Modem Driver
Windows will prompt that it has located the driver.
4
Click Next to proceed.
5
To complete the software
installation, click Finish.
You may be prompted with Digital Signature Not Found dialog box.
(This happens when Windows is not able to detect a newer version of the
modem driver.) Click Yes to proceed.

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4 — Installing Your Modem Driver
6
From the drop-list, select the Country
that you are currently in and click
Apply, followed by OK.
This completes your modem driver installation in Windows®2000. Please proceed to the
next chapter to test your modem.
You will be asked to select
your country.