Balanced Body Metro IQ User manual

Metro™ IQ® Reformer Set-Up
Contact Us
1-800-PILATES | [phone]
pilates.com | [e-mail]
17921 | 07.22.21

NOTE: Prior to assembly, check the parts and components you
received against the following list. If you are missing any parts,
please contact the Balanced Body customer service department
at 1-800-PILATES (1-800-745-2837)
PARTS LIST
Description Part No. Qty
Frame and Carriage
Assembled Metro IQ Reformer frame and
carriage, with five (5) springs pre-attached n/a 1
Frame handle 219-050 1
1/4”-20 Socket head cap screws 203-002 2
SoftTouch Ropes (pair) 210-070 1
SoftTouch Loops (pair) 101-036 1
Footbar 950-124 1
Riser and Pulley 950-126 2
6-32 by 3/8” Allen cap screw 203-001 2
#6 Fender washer, Black 201-040 2
Metro knob 602-011 2
Metro with Library wheels
Brackets with casters 702-005 1
Metro with Wheelbarrow wheels
Brackets, wheels, and furniture glide kit 702-006 1
Shoulder pads w brackets (pair) n/a 1
Included Tools
1 5⁄64” Allen wrench
1 3⁄16” Allen wrench
1 5⁄32” Allen wrench
PHOTO NOTICE
The photos in this document show the Metro IQ with wheelbarrow
wheels in some and library wheels in others. Unless specifically
noted, these pictures do not affect the installation procedure
regardless of which wheel set you have.
INSTALLING THE FOOTBAR KNOBS
1. Place a knob over one of the knob posts, making sure that the
flat areas of the hole in the knob line up with the flats on the
end of the post. See Figure A.
Figure A
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2. Slide a washer over a 6-32 screw and thread it into the hole
in the end of the knob post to secure the knob in place. See
Figure B.
3. Tighten with the 5/64” Allen wrench, and repeat on the other
side.
ATTACHING THE FRAME HANDLE
1. Insert the two large socket caps screws through the holes in
the handle and into the head-end of the frame. as shown (see
Figure C). Use the 3⁄16” Allen wrench to tighten the screws.
INSTALLING THE SHOULDER RESTS
1. Shoulder rests get installed
with a threaded black knob.
Place the shoulder rests into
the notch in the carriage
head end and thread the
black knob. See Figure D.
Note: In order for the
shoulder rests to be
completely secure, the knob
has to be tightly threaded.
Note: The shoulder rests
can be installed in two positions. One position is wider and
more comfortable for broad shoulders. Swap the left and
right shoulder rests to change between standard and wide
configurations.
EXTENDING THE FRAME
1. Flip the frame lock levers on both sides of the frame open to
disengage the locks. See Figure E.
Figure B
Fender washer and screw
Figure C
Figure E
Closed (Locked) Opened (Unlocked)
Figure D
Re-install the
locking pin
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2. Pull the head end of the frame away from the headrest until it
is fully extended. Pull from center of the frame. You may need
to hold the carriage in place at the same time with your other
hand.
3. After fully extending the frame, flip the frame lock levers
closed to re-engage the frame locks on both sides of frame.
SHORTENING THE FRAME
1. To shorten the frame, flip the frame locks on both sides of the
frame open and push the head end of the frame toward the
head rest. Make sure the ropes and loops are out of the way.
2. Once the frame is fully collapsed, flip the frame lock levers
closed again to lock in place.
INSTALLING THE RISERS
1. Remove the locking pins from the frame. See figure F.
2. Insert the riser into the hole, angled out to the side as shown
in Figure G.
3. Re-insert the riser locking pin through the frame and the
risers.
THREADING THE ROPES
1. With the frame extended attach springs so the carriage is
held in the home position.
2. Connect the ropes to the cotton loops and place the loops
over the shoulder rests.
3. Pass the rope through the riser pulley and back to the
carriage.
IMPORTANT NOTE :
The rope must pass through the black eye strap, then the cam
cleat, and finally the other black eye strap. See Fig H.
To lengthen the rope, lift it out of the cam cleat, adjust to desired
length, and then push rope back into the cam cleat. To shorten
the rope, simply pull on the free end of the rope.
INSTALLING THE WHEELS
To install either wheel set make sure the Metro IQ is on the
ground and right side up. You may need to prop the frame up
with the packaging foam to give yourself easier access.
Metro IQ with Wheelbarrow Wheels (702-000)
1. Use the 5⁄32” Allen key to unscrew the two bolts next to the
footbar knobs on either side of the frame.
2. Place the bracket on the frame with the wheels facing inward
and the footstrap hole facng up. See Figure I.
3. Re-insert and tighten the bolts. Repeat on the other side.
Figure F Figure G
Figure H
black eye strap
Cam cleat
Figure I
Install using the screws
Footstrap hole
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Metro IQs with Library Wheels (702-019)
1. Using the 5/32” Allen key, remove the screws at the foot end
of the frame corresponding to the smaller holes in the library
wheel bracket. See figure J. Note: The bracket on the other
side uses the opposite screws.
2. Install the bracket, replace
the removed screws and
tighten. See Figure K.
Repeat on the other side.
INSTALLING AND
ADJUSTING THE
FOOTBAR
1. The Metro IQ footbar
can be adjusted to four
positions. Two positions are
created by installing the
footbar in one of two sets
of holes and another two by
reversing the footbar
(See Figure L).
Note: If you find the footbar knobs difficult to pull out, wiggle
the footbar as you pull.
2. To install the footbar, pull one of the footbar knobs away from
the frame and rotate it 90 degrees and release it. Now it is
locked in the OUT position. Repeat on the other footbar knob
on the other side of the frame.
3. Insert the footbar into the desired holes, facing toward or away
from the carriage, to achieve your desired footbar position.
MAKE SURE THE FOOTBAR DROPS IN LEVEL AND
EVENLY SO THAT BOTH SIDES GO TO THE BOTTOM OF
THE HOLE. YOU MAY HAVE TO PUSH IT DOWN INTO
THE HOLES.
4. Now turn the footbar knobs either way, until they
automatically lock into place.
5. Grasp the footbar and push and pull it to make sure it is firmly
locked into position.
6. If the knob is correctly locked, it should only stick out slightly
further than it did when it was fully retracted.
USING THE SPRINGBAR
When hooking the springs on the springbar, make sure that the
ring of the spring is seated all the way down in to the prongs of
the springbar. See figure O.
Figure L
Figure J
Remove these two screws
Figure K
Footstrap hole
Figure M
The knob is locked
in the OUT position
Figure N
The knob is in the
LOCKED position
Figure O
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ADJUSTING THE HEADREST
The Metro IQ headrest has three positions: high, low and down.
1. To adjust the headrest, grasp the headrest and lift.
2. Position the elevation block to desired height. See Figure P.
MOVING, STANDING AND STORING THE METRO IQ
The Metro IQ can be stored upright to conserve floor space, or flat
to keep under a bed depending on the wheels installed. Always
exercise caution when moving, lifting or storing the Metro IQ. Use
proper lifting technique to avoid injury.
TO MOVE THE METRO IQ
For Metro IQs with wheelbarrow wheels:
a. Make sure the frame is locked into the extended position.
b. Connect all of the carriage springs to keep the carriage in the
home position
c. Lift the head end of the frame to a comfortable height
(usually around waist height or a little higher), and now you
can roll the Metro IQ.
For Metro IQs with Library Wheels follow the ‘Standing’
Instructions in the next section.
TO STAND THE METRO IQ UPRIGHT
1. Make sure the frame is locked in the shortened (storage)
position, and all springs are connected.
2. Lock the footbar into the holes closest to the carriage frame,
and pointing away from the carriage.
SAFETY WARNING: If the footbar is not in the correct position
the Reformer may fall.
3. Remove the risers and place
them into their storage
positions in the sides of the
head end of the frame. See
Figure Q (Optional).
4. Lift the head-end to waist
height, and then raise the
frame to vertical. Use your
foot to steady the foot end
of the frame. If you have
wheelbarrow wheels, the
footbar will rest on the floor to
support the Metro IQ.
See Fig R.
5. If you have library wheels,
you can now roll your Metro IQ
into the closet or wherever you
wish to store it. See Figure S.
6. The shoulder pads can be
stored under the carriage.
Remove the shoulder pads by
unscrewing the black knob.
With the reformer standing
up, use the thread in the rails,
to attach the shoulder pads
using the black knobs. The
shoulder pads only fit in one
way. The edge of the shoulder
bracket that is closest to edge
of shoulder pad goes toward
the carriage wood.
Figure P
Elevation Block
Figure Q
Figure R
Figure S
6

See Figure T. Remember to take the shoulder pads off and
reinstall on the carriage top side before using the Reformer.
QUESTIONS?
Please call Balanced Body Technical Support at
1-800-PILATES (U.S.) or [phone] (International).
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METRO REFORMER DIMENSIONS
Length (frame extended): 98”/249cm
Length (compressed for storage): 62”/157cm
Height (bottom of frame to top of carriage pad): 5.5”/14cm
Width: 24”w/61cm
Weight (including footbar, risers, ropes, shoulder pads):
85lbs/39kg
Figure T
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