Bosch LTC 1311/20 FlexiDome I User manual

Bosch Video Management System
en Operator's Manual

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Bosch Sicherheitssysteme GmbH Operator's Manual Operator Client | V3 | 2010.07
Table of Contents
1 Using the Help 6
1.1 Finding information 6
1.2 Printing the Help 6
2 Introduction 8
3Systemoverview 9
3.1 Hardware requirements 9
3.2 Software requirements 9
3.3 License requirements 9
4 Getting started 10
4.1 Installing the software modules 10
4.2 Installing Bosch VMS Archive Player 10
4.3 Starting Operator Client 10
5 Displaying camera images 12
5.1 Displaying a camera in an Image pane 12
5.2 Finding an item in the Logical Tree 12
5.3 Arranging Image panes 12
5.4 Displaying the Alarm Image window 13
5.5 Starting manual recording 13
5.6 Starting a pre-configured camera sequence 13
5.7 Starting an automatic camera sequence 14
5.8 Using one channel audio mode 15
5.9 Using multichannel audio mode 15
5.10 Using digital zoom 15
5.11 Saving a single image 16
5.12 Printing a single image 16
5.13 Switching to full-screen mode 16
5.14 Displaying or hiding the Image pane bars 16
5.15 Displaying information on a camera 16
5.16 Starting instant playback 17
5.17 Assigning a camera to a monitor 17
5.18 Using audio mode 17
5.19 Displaying metadata (for NVR recordings only) 17
5.20 Using the Intercom functionality 18
5.21 Locking the control of a PTZ camera 18
5.22 Updating the reference image 19
6 Using maps and the PTZ cameras 20
6.1 Displaying a map 20
6.2 Controlling PTZ cameras 20
6.3 Using in-window control of a camera 20

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7Usingfavorites 22
7.1 Adding items to the Favorites Tree 22
7.2 Creating/editing views 22
8 Managing recorded videos 24
8.1 Using the Timeline 24
8.2 Playing a specific recording mode 24
8.3 Playing recorded videos 24
8.4 Authenticating video data (for NVR recordings only) 25
8.5 Changing the playback speed 25
8.6 Protecting video 25
8.7 Deleting video data 25
8.8 Exporting video data 26
8.9 Importing video data 27
8.10 Performing a Forensic Search (only VRM recordings) 27
8.11 Finding motion (only NVR recordings) 28
8.12 Finding Logbook entries 28
8.13 Finding recorded video data 29
9 Handling alarms 30
9.1 Accepting an alarm 30
9.2 Adding comments to an alarm 30
9.3 Clearing an alarm 31
9.4 Customizing the Alarm List window 31
9.5 Displaying the Live Image window 32
9.6 Starting a workflow 32
9.7 Un-accepting an alarm 32
10 Using a CCTV keyboard 33
10.1 CCTV keyboard user interface 33
10.1.1 Status display 34
10.2 Using a keyboard connected to a workstation 34
10.2.1 Starting the keyboard 35
10.2.2 Entering operation modes 35
10.2.3 Displaying cameras 35
10.2.4 Using the joystick 36
10.2.5 Using softkeys 36
10.3 Using a keyboard connected to a decoder 39
10.3.1 Starting the keyboard 39
10.3.2 Displaying cameras 39
10.3.3 Using the joystick 40
10.3.4 Using softkeys 40
11 Reference information 41
11.1 Live Mode (Normal Display) 41
11.2 Playback Mode 43
11.3 Alarm Mode (Alarm Display) 45
11.4 Menu commands 47

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11.5 Reference Image dialog box 49
11.6 Select Search Parameters dialog box 49
11.7 ATM/POS Options dialog box 50
11.8 Select Virtual Inputs Filter Settings dialog box 51
11.9 Device Selection dialog box 51
11.10 Event Selection dialog box 51
11.11 Logbook Results: dialog box 51
11.12 Options dialog box 51
11.13 Logical Tree window 52
11.14 Search dialog box 52
11.15 Favorites Tree window 53
11.16 Export Tree window 53
11.17 Map window 53
11.18 PTZ Control window 53
11.19 Monitors window 54
11.20 Image window 54
11.21 Image pane 55
11.22 Timeline window 56
11.23 Motion Search dialog box 58
11.24 Export Video dialog box 59
11.25 Delete Video dialog box 60
11.26 Forensic Search dialog box (only VRM recordings) 60
11.27 Protect Video dialog box 61
11.28 Unprotect Video dialog box 61
11.29 Motion Search Results window 61
11.30 Video Search Results window 61
11.31 Alarm List window 62
11.32 Event List window 62
11.33 Used icons 63
12 Keyboard shortcuts 65
12.1 General controls 65
12.2 Playback controls 65
12.3 Image window controls 65
13 Concepts 66
13.1 Alarm handling 66
14 Troubleshooting 68
14.1 Updating an old Bosch VMS Archive Player version 68
14.2 Fixing the recording setting for Intercom functionality 69
Glossary 70
Index 83

6en | Using the Help Bosch Video Management System
Operator Client | V3 | 2010.07 Operator's Manual Bosch Sicherheitssysteme GmbH
1 Using the Help
To find out more about how to do something in Bosch Video Management System, access the
online Help using any of the following methods.
To use the Contents, Index, or Search:
On the Help menu, click Help. Use the buttons and links to navigate.
To get Help on a window or dialog:
On the toolbar, click .
OR
Press F1 for help on any program window or dialog.
1.1 Finding information
You can find information in the Help in several ways.
To find information in the Online Help:
1. On the Help menu, click Help.
2. If the left-hand pane is not visible, click the Show button.
3. In the Help window, do the following:
Texts of the user interface are marked bold.
The arrow invites you to click on the underlined text or to click an item in the application.
Click to get step-by-step instructions
Related Topics
Click to display a topic with information on the application window you currently use.
This topic provides information on the application window controls.
Section 13 Concepts provides background information on selected issues.
1.2 Printing the Help
While using the Online Help, you can print topics and information right from the browser
window.
Click: To:
Contents Display the table of contents for the Online Help. Click each book to
display pages that link to topics, and click each page to display the
corresponding topic in the right-hand pane.
Index Search for specific words or phrases or select from a list of index
keywords. Double-click the keyword to display the corresponding topic in
the right-hand pane.
Search Locate words or phrases within the content of your topics. Type the word
or phrase in the text field, press ENTER, and select the topic you want
from the list of topics.
CAUTION!
Medium risk (without safety alert symbol): Indicates a potentially hazardous situation.
If not avoided, this may result in property damage or risk of damage to the unit.
Cautionary messages should be heeded to help you avoid data loss or damaging the system.
NOTICE!
This symbol indicates information or a company policy that relates directly or indirectly to the
safety of personnel or protection of property.

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To print a Help topic:
1. Right-click in the right pane and select Print.
The Print dialog box opens.
2. Click Print. The topic is printed to the specified printer.

8en | Introduction Bosch Video Management System
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2 Introduction
Bosch Video Management System integrates digital video, audio and data across any IP
network.
The system consists of the following software modules:
– Central Server
–NVR (Network Video Recorder)
– Operator Client (Bosch VMS NVRs / DiBos 8 DVRs / VRM recording / iSCSI recording /
VIDOS NVRs / local recording)
– Configuration Client
To achieve a running system, you must perform the following tasks:
– Install services (Central Server and NVR / VRM)
– Install Operator Client and Configuration Client
– Connect to network
– Connect devices to network
– Basic configuration:
– Add devices (e.g. by device scan)
– Build logical structure
– Configure schedules, cameras, events, and alarms
–Configureuser groups
– Basic operation
Bosch VMS Archive Player displays exported recordings.

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3 System overview
See data sheets on Bosch workstations and servers for information on computers where
Bosch Video management System can be installed.
All these software modules can optionally be installed on one PC.
Tasks of the software modules
–Central Server: Stream management, alarm management, priority management, central
logbook, user management
–NVR: Collecting the stream data from IP cameras, administering data on the connected
hard disk drives, distributing events from connected cameras. Manages MPEG-4 SH++
streams.
–VRM: Distributing storage capacities on iSCSI devices to the encoders, while handling
load balancing between multiple iSCSI devices.
Streaming playback video and audio data from iSCSI to Operator Clients.
Manages MPEG-4 SH++ and H.264 streams.
–Configuration Client: System configuration and administration for Operator Client.
–Operator Client: Live monitoring, storage retrieval and playback, alarm.
3.1 Hardware requirements
See the data sheet for Bosch Video Management System. Data sheets for platform PCs are
also available.
3.2 Software requirements
See the data sheet for Bosch Video Management System.
Bosch Video Management System must not be installed on a computer where you want to
install Bosch VMS Archive Player.
3.3 License requirements
See the data sheet for Bosch Video Management System for the available licenses.

10 en | Getting started Bosch Video Management System
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4 Getting started
This chapter provides information on how to get started with Bosch Video Management
System and with Bosch VMS Archive Player.
4.1 Installing the software modules
Install every software module on the computer that is supposed to be used for this module.
To install:
1. Insert the product CD-ROM.
2. Start setup.exe or start the Bosch Video Management System Setup on the Welcome
screen.
3. In the next dialog box, select the modules to be installed on this computer.
4. Follow the instructions on the screen.
4.2 Installing Bosch VMS Archive Player
You can include the setup for Bosch VMS Archive Player in an export you create with
Bosch VMS Operator Client.
If there is no setup available with the export, you can find it on a computer where Bosch VMS
is installed: C:\<Installation
directory>\Bosch\VMS\Update\NvrArchivePlayer\NvrArchivePlayerSetup.exe
To install:
1. Copy the Setup program file on a computer where Bosch VMS is not installed.
2. Start NVRArchivePlayerSetup.exe.
3. Follow the instructions on the screen.
4.3 Starting Operator Client
Note:
– Before using the system, activate the licenses that you have ordered. The Configuration
Manual or the Configuration Client Online Help describe how to activate the licenses.
– To be sure that your Bosch Video Management System uses the language that you need,
please configure this language in your Configuration Client. See the Online Help for
details.
If a newer version of the application is stored on the Central Server, this version is installed
automatically by no-touch deployment when you log on.
To start Operator Client:
1. From the Start menu, select Programs > Bosch VMS > Operator Client.
The dialog box for logging on is displayed.
2. In the User Name: field, type your user name.
When you start the application for the first time, type Admin as user name, no password
required.
CAUTION!
Do not install DiBos Web client on any Bosch VMS computer. Otherwise Operator Client on
each computer with the web client crashes after the Web client is started.
CAUTION!
Install Bosch VMS Archive Player only on a computer where Bosch Video Management is not
installed.

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3. In the Password: field, type your password.
4. In the Connection list, select the IP address or the DNS name of the Central Server.
5. Click OK.
If dual authorization has been configured for your user group, the next logon dialog is
displayed.
A user of the configured second user group enters the required information.
The application starts.
If dual authorization is optional, just click OK again on the second logon dialog box. But
you then only have the user rights of your user group and not the potentially extended
user rights of your dual authorization group.
To quit Operator Client:
1. On the System menu, click Exit.
The application quits.
If you logged on to Operator Client as a user who is not authorized to quit the
application, the Enter Logoff Password dialog box is displayed.
2. Ask a user with corresponding user rights to enter his user name and password to
confirm the process.

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5 Displaying camera images
This chapter provides information on how to display camera images.
Some of the features described in this chapter can be deactivated for your user group.
5.1 Displaying a camera in an Image pane
Main window
To assign a camera image to an Image pane:
Drag a camera from the Logical Tree window to an Image pane.
The selected camera image is displayed in the Image pane.
Or:
1. Select an Image pane.
2. In the Logical Tree window, double-click a camera.
The selected camera image is displayed in the Image pane.
3. Repeat the above steps for every camera you want to display.
You can also drag maps and documents to Image panes.
Or:
In the Logical Tree, right-click a camera and click Show in next free Image pane.
The camera is displayed.
To move a camera within the Image window:
Drag the camera into another Image pane.
To zoom digitally:
Right-click anywhere on an Image pane and click Zoom in.
5.2 Finding an item in the Logical Tree
Main window
To find an item in the Logical Tree:
1. Right-click the root node or a child node of the Logical Tree and click Tree Search.
The Search dialog box is displayed. This dialog box appears on the monitor where it was
closed earlier. It is always on top.
2. In the Search for: field, type a search string representing the display name of an item.
3. Click Find.
The first item that matches the search string is marked. If you want to display it in an
Image pane, double-click it.
4. Click Next to mark the next matching item.
5. Click Close.
5.3 Arranging Image panes
Main window
To arrange Image panes:
1. Move the slider for the Image pane pattern.
2. Drag an item from the Logical Tree window to an Image pane. Repeat this until all
required cameras are displayed.
If an object is already displayed in a target Image pane, this object is replaced.
3. Drag a camera from one Image pane to another, if required.
To resize an Image pane:
1. Point to an Image pane corner. The pointer appears as a double-headed arrow.

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2. Drag the corner to resize the Image pane.
5.4 Displaying the Alarm Image window
Main window
You can switch from the Image window to the Alarm Image window if at least one alarm is in
the Alarm List.
To display the Alarm Image window:
In an Image window, click .
The Alarm Image window is displayed.
To display the Image window again:
In an Image window, click .
Live Mode or Playback Mode is displayed depending on the Mode that was displayed
before.
5.5 Starting manual recording
Main window
You can start recording for each camera manually. The quality level of alarm recording mode is
used. The duration of alarm recording is configured in the Configuration Client.
If the selected camera is already recording, the quality level is changed to alarm recording
mode. The alarm recording can be protected when NVR recording is used. With VRM
recording, the alarm recording is not protected.
Note: You cannot start manual recording for a DiBos camera.
To start recording:
1. Select an Image pane displaying a camera.
2. Click .
Recording is started.
Notes:
NVR recordings only: The icon in the Image pane bar changes to . Click to stop recording.
If you do not click to stop recording, manual recording stops after the configured manual
recording time. In the Timeline of the camera, the manual recording is displayed as alarm
recording.
VRM recordings only: You cannot manually stop recording. The recording stops after the
configured alarm recording time. In the Timeline of the camera, the pre-alarm recording is
displayed as alarm recording, if pre-alarm recording is configured in Configuration Client.
5.6 Starting a pre-configured camera sequence
Main window
With a camera sequence, a group of cameras are displayed one after the other. The pre-
configured camera sequences are configured in the Configuration Client and appear in the
Logical Tree.
NOTICE!
A map displayed in an Alarm Image pane is optimized for display and contains only the initial
view of the basic .dwf file.

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A sequence can be configured to use more than one Image pane. If there are not enough Image
panes to display the whole sequence, only those Image panes are displayed which fit into the
Image window. The remaining Image panes are not displayed and an appropriate message is
displayed.
Under the following conditions, a sequence is not being displayed:
–Videoloss
– Connection to the camera lost
– No permission to display the camera
– Camera not configured
In addition, for sequences displayed on an analog monitor via a decoder, DiBos cameras
cannot be displayed.
To start and control a camera sequence:
1. Drag the required sequence from the Logical Tree window to an Image pane.
The sequence is displayed indicated by the symbol.
2. Click a playback control icon of the Image window toolbar to control the sequence.
5.7 Starting an automatic camera sequence
Main window
With a camera sequence, a group of cameras are displayed one after the other.
You configure the dwell time for these sequences in the Options dialog box (Extras menu,
Options... command).
Under the following conditions, a sequence is not being displayed:
–Videoloss
– Connection to the camera lost
– No permission to display the camera
– Camera not configured
In addition, for sequences displayed on an analog monitor via a decoder, DiBos cameras
cannot be displayed.
NOTICE!
When the configuration is changed and activated, a camera sequence (pre-configured or
automatic) usually is continued after restart of the Operator Client.
But in the following cases the sequence is not continued:
– A monitor where the sequence is configured to be displayed has been removed.
– The mode of a monitor (single/quad view) where the sequence is configured to be
displayed has been changed.
– The logical number of a monitor where the sequence is configured to be displayed is
changed.
NOTICE!
When the configuration is changed and activated, a camera sequence (pre-configured or
automatic) usually is continued after restart of the Operator Client.
But in the following cases the sequence is not continued:
– A monitor where the sequence is configured to be displayed has been removed.
– The mode of a monitor (single/quad view) where the sequence is configured to be
displayed has been changed.
– The logical number of a monitor where the sequence is configured to be displayed is
changed.

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To start a camera sequence:
1. Select an Image pane where you want the sequence to be played.
2. Right-click a folder in the Logical Tree or Favorites Tree window and click Show as
sequence in selected Image pane.
The cameras of the selected folder are displayed one after the other in the selected
Image pane. indicates that the sequence is running.
To pause a camera sequence:
In the Image window toolbar, click .
The sequence stops playing, as indicated by .
To jump to the previous / next step of a camera sequence:
In the Image window toolbar, click or .
The sequence jumps to the previous or next step.
5.8 Using one channel audio mode
Main window
You use one channel audio mode when you want to hear only one audio source assigned to a
camera. You cannot activate audio for another camera.
To activate / de-activate multichannel audio mode:
1. On the Extras menu, click Options....
2. Select the Playback audio of the selected Image pane check box.
5.9 Using multichannel audio mode
Main window
You use multichannel audio mode when you want to hear different audio sources at the same
time. You can activate different audio sources assigned to a camera in the Image pane of each
camera.
To activate / de-activate multichannel audio mode:
1. On the Extras menu, click Options....
2. Select the Multichannel audio playback check box.
5.10 Using digital zoom
Main window
Every Image pane provides a digital zoom function.
To use digital zoom:
1. Right-click anywhere on an Image pane and click Zoom in.
indicates that the digital zoom was used.
2. Repeat the previous step several times to zoom in.
3. Right-click the Image pane and click Zoom 1:1 to return to the original size.
disappears.
Note:
You can also use the controls for digital zoom in the PTZ Control window.

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5.11 Saving a single image
Main window
To save a single image:
1. Select an Image pane.
2. Click .
A dialog box for saving the image file is displayed.
3. Select the desired directory, enter a file name, and select the desired file type. JPG and
BMP are available.
4. Click OK.
The image is saved. The file contains additional information about the camera.
5.12 Printing a single image
Main window
To print a single image:
1. Select an Image pane.
2. Click .
A dialog box for selecting the printer is displayed.
3. Click OK.
The image is printed. The printout contains additional information about the camera.
5.13 Switching to full-screen mode
Main window
Full-screen mode hides many control elements, for example the menu commands or the Alarm
List if no alarm monitor was switched to full-screen mode. For accessing these control
elements, leave the full-screen-mode.
To display the entire Image window in full-screen mode:
On the Image window toolbar, click .
The Image window is displayed in full-screen mode.
To leave the full-screen mode:
Click .
To maximize a selected Image pane:
Right-click an Image pane and click Maximize.
The selected Image pane is displayed using the entire Image window.
5.14 Displaying or hiding the Image pane bars
Main window
To display / hide the toolbars:
Click to display the toolbars.
Click to hide the toolbars.
5.15 Displaying information on a camera
Main window

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To display information:
Right-click an Image pane with a camera assigned and click Properties.
A dialog box with the camera properties is displayed.
5.16 Starting instant playback
Main window >
You can view the recordings of a camera in an Image pane in the Live Mode.
The start time (number of seconds in the past or rewind time) for instant playback is
configured in the Options dialog box (Extras menu, Options... command).
To start instant playback:
1. Select the required Image pane.
2. Click .
The recording is played.
To return to live image, click .
More than one Image pane with instant playback is possible, even multiple instant
playbacks of the same camera.
5.17 Assigning a camera to a monitor
Main window > > tab
You can assign IP devices to a decoder. This displays the video signal on the analog monitor
and plays the audio signal on the speakers if connected to the decoder. DiBos and Bosch
Allegiant cameras cannot be assigned this way.
To assign a camera image to a monitor:
1. Click the tab and the tab.
2. Drag a camera from the Logical Tree window to the desired monitor.
5.18 Using audio mode
Main window
If available you can activate audio for a selected camera.
To hear the audio signal of multiple cameras simultaneously, activate multichannel audio
mode.
You switch the audio mode in the Options dialog box (Extras menu, Options... command).
To activate / de-activate audio:
1. Select an Image pane.
2. Click to de-activate or to activate audio.
5.19 Displaying metadata (for NVR recordings only)
Main window >
You can display metadata of the selected camera such as ATM / POS / Barcode if available.
To display metadata in a separate window:
1. Select an Image pane.

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2. In the Camera menu, click Show Metadata....
A window is displayed with the available metadata.
When you close the selected Image pane, the Metadata window is closed too.
5.20 Using the Intercom functionality
Main window >
You can use the Intercom functionality only when Live Mode is active.
Ensure that the microphone is active on your sound card and its volume is not 0. You perform
this task in the Control Panel of your workstation computer. Additionally ensure that in the
recording control of your sound card only the microphone is selected, not the stereo mix.
If you change the setting from stereo mix to microphone after the first start of Operator
Client, the setting is overridden after the next start of Operator Client. Follow the steps in
Section 14.2 Fixing the recording setting for Intercom functionality, page 69 to fix this behavior.
We recommend to use a headset instead of a microphone-loudspeaker combination to avoid
acoustic feedback.
The Intercom functionality only works with an encoder that has both audio-in and audio-out.
Ensure that the volume settings for the encoder microphone and loudspeakers are not 0. You
perform this task in Configuration Client.
To use Intercom functionality on your workstation your user group must be granted to use it.
You perform this task in Configuration Client.
In the Options dialog box, you can configure half duplex or full duplex mode.
To use Intercom functionality:
1. Select an Image pane with an audio encoder.
2. Click and hold the mouse button. If audio was off for this Image pane, it is switched
on automatically.
The icon changes to .
Now you can talk. If configured, the other side can talk also, regardless whether the icon
is clicked or not.
3. Release the mouse button. The transfer is interrupted.
Audio remains on for this Image pane.
5.21 Locking the control of a PTZ camera
Main window >
You can lock the control of a PTZ camera for other users. A user with a higher priority can take
over the control and lock the camera control. A timeout can be configured for this explicit PTZ
locking. If you only take over the control without manually locking it before, the control is
locked for the user with lower priority for 5 seconds.
NOTICE!
An incoming auto pop-up alarm can interrupt the transfer.

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To lock a PTZ control:
1. Select one of the following items:
– Image pane with PTZ camera
– PTZ camera in the Logical Tree
– PTZ camera in the Favorites Tree
– PTZ camera in the Map window
2. Right-click the Image pane or the PTZ camera and click Lock.
The users with lower priorities cannot use the PTZ control any longer. On their displays a
corresponding message box is displayed.
To stop the locking of the PTZ control, right-click the Image pane or the PTZ camera and
click Unlock.
The locking ends automatically after a configured time period or when you log off.
5.22 Updating the reference image
Main window >
You can update the reference image.
To update the reference image:
1. Right-click an Image pane and click Reference Image.
The Reference Image dialog box is displayed.
2. Click Update.
The image of the time when you click Update is displayed.

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6 Using maps and the PTZ cameras
This chapter provides information on how to use the Map window and the PTZ Control
window.
You can view a map in the required ratio and zooming factor. Hence, you see all your devices
and their places at a glance.
Some of the features described in this chapter can be deactivated for your user group.
6.1 Displaying a map
Main window
You can display a map in the Map window or in an Image pane. In the Image pane, the 4:3 ratio
applies.
To view a map in the map window:
Drag a map from the Logical Tree to the tab, wait until the Map window is
displayed, and drop the map on the Map window.
The map is displayed.
To view a map in an Image pane:
Drag a map from the Logical Tree window to an Image pane.
The map is displayed in the Image pane.
6.2 Controlling PTZ cameras
Main window > tab
You can zoom and control the cameras in the PTZ Control window or in the Image pane.
The digital zoom function is not available for dome and pan/tilt cameras.
Controlling/zooming cameras in the PTZ Control window:
1. Select the required Image pane.
2. Click the various control elements in the PTZ Control window to control the camera.
6.3 Using in-window control of a camera
Main window
After you have assigned a PTZ camera to an Image pane, you can use the camera control
functions directly in this Image pane.
To use control functions:
1. Move the cursor on the Image pane which displays a PTZ camera.
The cursor changes depending on the location in the Image pane.
2. Move the cursor to the left side of the Image pane.
The cursor changes to an arrow.
Click to swivel to the left direction in a small step. Keep the mouse button pressed to
swivel continuously. Drag to the outside direction to accelerate.
3. Move the cursor to another direction and perform a corresponding tilt or swiveling task.
NOTICE!
A map displayed in an Alarm Image pane is optimized for display and contains only the initial
view of the basic .dwf file.