Cassida C 200 User manual

CASSIDA C200 COIN COUNTER/SORTER/WRAPPER
USER MANUAL
ver.:250817

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Cassida C200 coin counter/sorter/wrapper
This manual contains important information on safety
measures and operational features. Please read it carefully
before operating your coin sorter, and keep it for future
reference.

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Table of contents:
1.1 About the Cassida C200
1.2 Box contents
1.3 Front and rear views
1.4 Control panel
1.5 Specifications
1.6 Important safety notes
2.1 Powering up
Counting
2.2
Adding
2.3
atch Quantities
2.4 Setting B
Clearing Batch Quantities
2.5
Maintenance
3.1
Troubleshooting
3.2
Warranty
3.3
Contact Information
3.4
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6
7
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1.
Thank you for choosing the Cassida C200 coin sorter. We hope you enjoy using it.
The Cassida C200 coin counter/sorter/wrapper is a multifunctional coin processing
machine which incorporates all of the features of a professional coin
counter/sorter/wrapper at a very affordable price. Its large hopper is capable of holding
2000 coins and the coin trays can each accumulate up to 300 coins at a time. Displaying
the subtotal for each denomination and the total value make the Cassida C200 an easy all-
in-one tool for any coin handling needs. The Cassida C200's lightweight, compact and
stylish design will easily fit into your business environment.
Cassida C200 Automatic Coin Counter/Sorter/Wrapper
User manual
1. Introduction
2. Getting started
Maintenance and Troubleshooting
3.
1.1 About the Cassida C200
1.2 Box contents
INTRODUCTION
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1.3 Front and rear views
1. Control panel
2. Coin hopper Holds coins that need to be counted.
3. Coin trays Each tray holds a specific denomination of counted and
sorted coin.
4. Plastic housing When removed, provides access to the counting
mechanism for cleaning and repair purposes.
5. Rear access panel Provides easy access to the interior mechanism to remove
foreign objects and coins.
6. Power switch Turns the machine on and off.
7. Remote display port Connection for optional remote display.
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1.4 Control panel
Name Function
START/STOP
C
SET
BATCH
- (Minus)
+ (Plus)
REPORT
Starts or stops operation of the machine
Clears the display and resets the count
Shows batch quantities set for each denomination
Selects preset batch quantities
(0, 10, 20, 25, 50, 80, 100, 120, 150, 200, 300, 400, 500)
Decreases batch quantity by a value of 1
Also used to clear all batch quantities when pressed for 2-3 seconds
Increases batch quantity by a value of 1
Switches between value reporting and quantity reporting
Shows value (or quantity) of coins counted for each denomination
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Cassida C200 coin counter/sorter/wrapper

When using this unit, basic safety precautions should always be observed, including the
following:
 Do not use this unit in areas where it may be exposed to water or any other liquids.
 Only use the power cord supplied with the machine. Plug the power cord into a properly
grounded wall outlet. Do not remove the ground pin from the power cord. Failure to
properly ground the machine can result in severe injury or fire.
 Make certain the unit is installed on a flat surface. Do not operate the machine in areas
with high temperature, humidity or smoke, as these conditions may prevent proper
operation.
 Do not start the unit when the rear access panel is open. Ensure no coins are in the hopper
when the machine is first turned on.
 When not using the unit for an extended period of time, disconnect the power cord from
the wall outlet.
 Unplug the unit from the wall outlet before cleaning. Use a damp cloth or specifically
designed maintenance accessories such as a Cassida air duster or soft bristle brush.
 To avoid the risk of electrical shock, do not disassemble this unit. Disassembly will expose
you to dangerous voltages and other safety risks. Incorrect reassembly can cause electrical
shock when the appliance is subsequently used.
Take the unit to a qualified technician when service or repair is required. Do not try to
replace any parts yourself.
1.6 Important safety notes
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1.5 Specifications
Hopper capacity up to 2000 coins
Coin tray capacities
Batch range 0-500 coins
Control panel display 7 digit LED
Dimensions 340mm (w) x 320mm (d) x 280mm (h)
Weight 3.9 kg
Counting speed up to 300 coins/minute
Input power 220 V / 50 Hz
Power consumption <45
Ambient temperature 0ºC – 40ºC (32ºF – 104ºF)
Ambient humidity 30 to 80%
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Denomination
1 Dirham old
50 Fills old
1 Dirham
50 Fills
25 Fills
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Cassida C200 coin counter/sorter/wrapper
UAE model
100 coins
175 coins
200 coins
250 coins
300 coins

2. GETTING STARTED
2.1 Powering up
Before turning on the Cassida C200, make certain no
coins are present in the coin hopper. This will cause an
” ” error when the C200 self-test is performed. To clear
the “ ” error, press the “START/STOP” button, then empty
any coins present in the coin trays.
IMPORTANT:
Turn on the power switch located on the rear of the unit. The machine will conduct a self-
check. The main display will show “ ” when the test has successfully completed.
2.2 Counting
The C200 always operates in a batching mode. To enable simple counting, all batch
quantities need to be set to zero. To set batch quantities to zero, press and hold the “-“
button for approximately three seconds until “ ” is displayed on the left side of the LED
display.
 Before loading the hopper, make sure there are no uncounted coins remaining in it from
the previous count.
 To count coins, place them into the hopper and press the “START/STOP” button.
 The C200 will start counting and will automatically sort all coins into the appropriate coin
trays.
 The machine will automatically stop when all coins in the hopper are counted, or if the
batch quantity for any coin denomination is reached.
 To stop the machine, press the “START/STOP” button.
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 To resume counting, press the “START/STOP” button.
 When a coin tray becomes full, please stop the machine and empty the tray to ensure
correct machine operation. Stopping the machine will not alter or reset the count. You can
continue counting by pressing the “START/STOP” button.
 As it counts, the Cassida C200 will automatically display the total value of counted coins
on the screen.
To view the number of coins counted for each denomination press the “REPORT” button.
The denomination will appear on the left and number of coins counted on the right part of
the screen.
 To reset the coin count before starting a new batch, press the ”C” button.
2.3 Adding
The C200 operates in ADD mode by default. In ADD mode, the coin count is added to the
count from previous batches. To start a new count, press the “C” button. This will reset the
coin count to zero.
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2.4 Setting Batch Quantities
You may batch the desired quantity of each coin denomination. Each denomination can be
assigned a batch quantity.
Press “Set” until the desired denomination appears on the left part of the screen.
To assign a batch quantity for this denomination press the “BATCH” button until a desired
batch quantity appears on the display (20, 40, 60, 80, 100, 120, 140, 160, 180, 200,
250, 300, 350, 400, 450, 500, 550, 600, 650, 700, 750, 800, 850, 900, 950, 999).
Fine adjustments to batch quantity can by made by pressing “-” or “+” button.
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Cassida C200 coin counter/sorter/wrapper

When operating in batch mode, the C200 will keep a running total for
each denomination coin. For example, after four batches of 50 fils have
been dispensed, the C200 will stop and display:
NOTE:
 Repeat procedure to set the desired batch quantities for other coin denominations.
The C200 will stop when a desired batch quantity is completed for any of the
denominations. The denomination will be displayed on the left and the total count for that
denomination will be displayed on the right side of the screen.
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To resume counting, press “START/STOP” button.
Pressing the “C” button will reset the count and the machine will start batching from zero.
The batch quantities you choose will be stored in the C200's internal memory, and will not
be reset when the machine is turned off.
2.5 Clearing Batch Quantities
You may clear batch quantities for each denomination by pressing "BATCH" button until
C200 displays " " message on the control panel.
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3. MAINTENANCE AND TROUBLESHOOTING
3.1 Maintenance
Most operational problems can be avoided by regular care and preventative maintenance.
Taking regular care of your coin sorter will significantly increase its lifetime and help you
avoid costly repairs.
To get the best results out of your machine, the following maintenance is recommended on
a regular basis:
Clean all external parts of the machine with a Cassida air duster or a soft cloth. Do not
use solvents, as they may damage the C200.
Clean all the sensors using the procedure described below.
1. Remove the three housing screws and carefully lift up the housing.
2. Clean all sensors and other dusty parts using a Cassida air duster followed by a CleanPro
swab. See Figure 6 for sensor locations.
3. Replace the housing. The housing must be properly lined up with the AC power cord at
the back of the machine. Do not force the housing into place, as this could damage the coin
feed mechanism built into the housing.
IMPORTANT: You should always turn the machine off and
disconnect the power cord before cleaning the machine.
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coin sensor
running sensor counting sensors
E1
E2
E3
E4
E5
E8
E7
E6
Clean all sensors and other dusty parts using compressed air or a soft bristle brush
Figure 6 – Sensor locations
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3.2 Troubleshooting
Error message display
Clean the counting sensor using a Cassida air
duster and CleanPro swab (see section 3.1).
Inspect coin outlet openings for possible
foreign material that may be present (rubber
bands, paper, etc.)
A counting sensor may have
collected dust, or is obscured by a
foreign object.
Error code Cause Corrective action
Running sensor does not detect
rotation of the coin platter.
Clean the running sensor (see section 3.1).
Inspect the interior of the machine for
possible foreign material that may be
preventing the coin platter from rotating.
If the error persists, contact Cassida
Technical Support (see section 3.3).
1. Press the “START/STOP” button to clear the
error. Empty any coins in coin trays back into
the hopper.
2. Clean the coin sensor using a CleanPro
swab (see section 3.1).
1. Coins present in the hopper
when the machine is turned on.
2. Dirty coin sensor.
3.3 Warranty
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Warranty is effective for a period of one year from the date of purchase. In most cases, the
malfunction of the machine can be resolved by cleaning the unit.
• Customer should allow Cassida the time and opportunity to test and diagnose the
machine to determine warranty and non- warranty claims.
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• After receiving and unpacking the units, Customer shall keep the package and its user
manual. Warranties are canceled in the event the device is transported in a non-original
packaging or operation/ maintenance conditions are not met.
• Company is not responsible for unit malfunction due to improper maintenance, storage
and transportation including mechanical damage.
• Manufacturer is entitled to introduce updated software, not described in the current user
manual.
Non-warranty service:
Cassida can perform maintenance and cleaning for an extra fee. For a non-warranty
repair or maintenance quotation, contact Cassida Technical Support.
Warranty service is not available in the following cases:
• Cleaning of the unit from dust and mud
• Absence of a warranty card or an incorrectly filed warranty card
• Operation or maintenance requirements detailed in the user manual are not met
• There is mechanical damage to the unit or the seal portions of the unit have been
opened or tampered with
• There are foreign objects or liquid inside of the unit.
Shipping:
The warranty does not cover shipping cast to or from Cassida Technical Service Center.
Before shipping the unit to the Cassida Technical Service Center the warranty card must
be filled out with model full name and number, serial number, cause for service, errors
occurred.
3.4 Contact information
Technical Support contact information:
e-mail: [email protected]
tel: [phone]
www.cassida.me, www.cassidausa.com
When contacting Cassida Technical Support, please have the following:
• Product model – Located on the back side of your currency counter
• Serial number – Located on the back side of your currency counter
• Nature of the problem – What happens, and when did it happen? Did the machine
display an error message?
• Steps already taken to resolve the problem, and the results.
Office # 101,
Biyat Complex (Landmarks: Emirates Billiard Centre)
Hor Al Anz East, Behind Al Mamzar Centre
Dubai - United Arab Emirates
PO box 454867
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