Cassida TillTally User manual

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CASSIDA TillTally + TillTally Elite Money Counting Scales

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Table of contents:
1. INTRODUCTION
1.1 About the Cassida TillTally ______________________________________________ 2
1.2 Box contents __________________________________________________________ 2
1.3 Front and rear views ___________________________________________________ 3
1.4 Display and Controls ___________________________________________________ 4
2. CALIBRATION
2.1 Calibratingfortherstuse ______________________________________________ 6
2.2 Recalibrating the scale_________________________________________________ 6
3. OPERATION
3.1 Counting coins in cups from your till _____________________________________ 8
3.2 Counting coin rolls _____________________________________________________ 9
3.3 Counting paper currency _____________________________________________10
3.4 Displaying results of your count ________________________________________11
3.5 Printing a record of your counting _____________________________________11
3.6 Deleting the complete counting process_______________________________11
3.7 Deleting a single counting result _______________________________________11
3.8 Using the FLOAT feature _______________________________________________12
3.9 Activating the FLOAT Function _________________________________________12
4. SPECIAL FUNCTIONS
4.1 FREE weighing ________________________________________________________13
4.2 REFERENCE Weighing _________________________________________________13
5. CHANGING THE SETUP MENU
5.1 Float _________________________________________________________________14
5.2 Packages ____________________________________________________________15
5.3 Order ________________________________________________________________16
5.4 Set Cup Weight _______________________________________________________16
5.5 Reference____________________________________________________________17
5.6 Calibrate _____________________________________________________________17
5.7 Auto Continuation ____________________________________________________17
5.8 Auto Add ____________________________________________________________18

Cassida TillTally Money Counting Scale 1
Table of contents:
5.9 Auto Save ____________________________________________________________18
5.10 Currency _____________________________________________________________18
5.11 Factory Settings_______________________________________________________19
5.12 Eco Mode ____________________________________________________________19
5.13 Contrast______________________________________________________________19
5.14 Coin Roll _____________________________________________________________20
6. TROUBLESHOOTING, SPECIFICATIONS
6.1 Troubleshooting_______________________________________________________21
6.2 Specications_________________________________________________________22
7. WARRANTY, SHIPPING, CONTACT INFORMATION
7.1 Warranty _____________________________________________________________23
7.2 Shipping______________________________________________________________23
7.3 Contact information __________________________________________________23

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2
This manual contains important information on safety
measures and operational features. Please read it
carefully before operating your scale and keep it for
future reference.
1.1 About the Cassida TillTally
Thank you for choosing the Cassida TillTally. We hope you enjoy using it.
The Cassida TillTally is designed to speed the process of counting a register till or
cash drawer. It easily counts both coinage and paper currency, allowing you to
count and calculate the value of a register till in approximately one minute.
1.2 Box contents
• Cassida TillTally Money Scale
• AC power cord
• User manual
• 500g reference weight for calibrating the money scale
• Coin cup for weighing coins
• Cup support tray (also called a hod) for holding the coin cup and for
counting paper currency
INTRODUCTION
1.

Cassida TillTally Money Counting Scale 3
1.3 Front and rear views
1 Power Input
2 Printer Port
3 Battery compartment
4 Coin cup for weighing coins
5 Keypad
6 Display
7 Cup support tray (hod) for coin cup and counting currency
NOTE: TillTally has a smaller support tray (hod)
Rear/Bottom View
1 2
3
7
45
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SETUP
CLEAR INFO
OK
<
<+
Float On/Off
Quantity
Amount / Sum
Unit / Reference Auto Add
+1,2,3...
Auto Count
Float
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5
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0000
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00000000.00
1.4 Display and Controls

Cassida TillTally Money Counting Scale 5
Display
1. LC display
2. Pictogram for coins, coin rolls and paper currency
3. Pictogram + (addition to total amount) and 1, 2, 3 (reference weighing)
4. Pictogram information overview
5. Pictogram g for weight (free weighing)
6. Active and inactive functions
7. Battery status
8. Sum of all items currently being counted
9. Quantity of all items currently being counted
10. Total sum of all items being counted
11. Currency
Controls
a. Switches the money scale on/off; quits the SETUP menu; resets all or single
counting results to zero
b. Selects the coin, coin roll and currency denomination to weigh, selects
the menu item; switches the scale functions on/off; start the SETUP menu in
combination with d.
c. Addsthecurrenttotaltothetotalamount;conrmsamenuinput;printa
receipt with connected printer.
d. Selects the coin, coin roll and banknote denomination to weigh; selects
the menu item switches the scale functions on/off; start of the SETUP menu
in combination with b.
e. Changes from information display to counting display; activates the
special functions Free Weighing, Reference Weighing, and Float.

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CALIBRATION
2.
The money scale must be calibrated:
1. Onrstusage
2. When it is reset to factory settings
3. After any change in the location where counting is carried out
4. If the scale should fall to the ground or receives a hard hit on its hod.
2.1 Calibratingfortherstuse
Once the TillTally is plugged in and turned on, the text CALIBRATE SCALE appears
on the display. Insert the cup support into the scale and begin the calibration
procedure by pressing the OK button. The message ZERO appears on the display
to indicate that nothing has to be on the scale.
The screen will prompt you to add the included 500 g reference weight. Place
the weight on the cup support and then press OK. As soon as the procedure
has been completed, SCALE READY will appear on the display, followed by an
audible beep. The scale turns off automatically. Remove the 500 g reference
weight and turn the scale on by pressing the CLEAR button. The money scale is
now calibrated for the current location and counting can begin.
NOTE: If the scale was quality tested at Cassida prior to shipping, you will not
needtocalibrateduringyourrstusage.
2.2 Recalibrating the scale
In the SETUP menu, choose the option FCTRY SET. Press the OK button for
approximately 3 seconds to change to calibration mode. The procedure is
nishedwhenthree audiblebeepsareemittedfromthescale. Afterresetting
the device to factory settings, the scale will need to be recalibrated. Follow the
CALIBRATE procedure above.
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Cassida TillTally Money Counting Scale
OPERATION
3.
Follow these steps to use the Cassida TillTally Correctly:
1. PlacetheTillTallyonatsurface
2. BecertaintheTillTallyiscalibratedbeforeitsrstuse(followdirectionsabove)
3. Use the included power cord and/or 6 AAA batteries
4. Remove all items from the cup support hod before use.
Turn ON the TillTally by pressing the CLEAR button. The standard counting mode
is activated. The counting procedure always starts with the lowest denomination
of the selected currency. This is signaled with the coin symbol on the display. The
value of the money denomination being weighed appears in the Unit/Reference
eld.Becertaintoplaceonlythecoinorbilldenominationthatappearsonthe
display.
TurnOFFtheTillTallybypressingtheCLEARbutton.NOTE:allconrmedsettingswill
be saved after turning the device off.
Counting coins using the coin cup
Use the provided cup to weigh coins.
1. Fill the weighing cup with the coin denomination shown on the display.
2. Place the coin cup on the TillTally money scale.
3. The weight and value will register. You’ll hear an audible tone and the result
will be shown on screen.
4. After removing the counted coins from the scale, the sum is automatically
added to the total amount.
5. The scale automatically continues on to the next higher denomination unless
Auto Continue function is inactive. If auto continue is inactive, select the next
higher or lower denomination by using the < or > button.
NOTE: The TillTally does not count 50 cent pieces or $1 coins.
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3.1 Counting coins in cups from your till
The TillTally includes a coin cup. Place the empty cup onto
the scale’s cup support tray. Assure the coin symbol is shown
on screen. Next, place loose coins of a single denomination
directly into the cup. The denomination placed into the cup
should match the shown on screen. Change the denomination
by pushing the , or > button.
Once the TillTally registers the count and value of the denomination, remove the
cup from the hod and empty it.
Return the cup to the scale and place the next denomination into the cup. Do
the same for all coins.
If you have forgotten coinage and need to add to a denomination, simply
choose the denomination by pushing the < or> button.
Ifyourtillorregisterhasremovablecups,youcanplacethelledcupsdirectly
on the scale. A prior calibration of the cups is required before using your own
cups.Seesection5.4.Placethelledcupsdirectlyonthecupsupport.
NOTE: The TillTally can calibrate and store the weight for a single cup. The TillTally
Elite has the ability to calibrate and store the weight for up to 8 different cups.
NOTE: Do not overll the cups. The TillTally can weigh up to 1kg  before
overweighing.
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SETUP
CLEAR INFO
OK
<
<+
Float On/Off
Quantity
Amount / Sum
Unit / Reference Auto Add
+1,2,3...
Auto Count
Float
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2 3 4
5
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7
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10 11
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Cassida TillTally Money Counting Scale
3.2 Counting coin rolls
The coin roll symbol will display when the TillTally is ready to
count coin rolls. This step occurs directly after the last coin
denomination is counted and just prior to the bill counting. The
TillTally default setting is to have coin roll counting not activated,
but the function can be switched ON or OFF in the SETUP menu.
Whencountingcoinrolls,theCassidaTillTallyidentieseachcoinrollautomatically.
You can count coin rolls of different denominations, just be certain to place each
roll individually on the scale.
To count coin rolls:
1. Remove the coin cup, so only the cup support hod is on the scale.
2. Assure coin rolls are selected
3. Place only one coin roll at a time on the scale
4. Wait until the scale weighs and registers the placed coin roll before placing an
additional roll onto the scale. An audible tone tells you the weight is registered.
Coin rolls do not have to be from the same denomination.
5. When removing coin rolls from the scale, you must remove all placed coin rolls
in one movement. Do not remove coin rolls one by one, as this will create an
ERROR message and you will need to recount the coin rolls.
The coin counting function is usable only on coins packaged in standard coin
wrapsthatfollowABAstandards.Thescaleidentieseachrollautomaticallyby
comparing the placed coin roll with a saved reference weight. If you place a
coin roll that does not match a reference weight, the message SUSPECT CHECK
ROLL will appear on screen – this means the roll has either too many or too few
coins in it, or it might have tape on it, causing the roll to weigh too much. Correct
the error by removing only the last coin roll placed, not all coin rolls. If you remove
more than one roll the ERROR COUNT AGAIN message will appear on the display.
If this occurs, remove all coin rolls and restart the coin roll counting procedure.
NOTE: The TillTally cannot determine or indicate if the coin rolls are incomplete
or if there are counterfeit coins in the coin roll. Only US penny, nickel, dime and
quarter rolls are supported. Rolled 50 cent pieces and rolled dollar coins cannot
be counted on the TillTally.
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SETUP
CLEAR INFO
OK
<
<+
Float On/Off
Quantity
Amount / Sum
Unit / Reference Auto Add
+1,2,3...
Auto Count
Float
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2 3 4
5
6
7
8
9
10 11
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0000
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3.3 Counting paper currency
To count paper currency:
1. Remove coin cup from the cup support hod
2. Assure paper currency is selected
3. Select the bill denomination using the < or > keys
4. Bills should be pre-sorted by denomination
5. Place bills of the single denomination chosen directly on the cup support hod
6. An audible tone tells you the count and value are registered
7. Remove the bills and the TillTally will automatically continue on to the next
higher denomination
8. If you need to count a lower or higher denomination stack of bills, select the
denomination by using the < or> keys
Begin with 10 to 15 bills and then add small stacks of bills. If you place too many
bills at once the message OVERLOAD REMOVE SOME BILLS OR CUP will appear.
This means you attempted to place more bills than the scale could count at one
time. Remove some banknotes from the cup support hod until the OVERLOAD
error disappears. You do not need to remove all bills from the hod, simply peel
back enough bills until the error is corrected. The counting process can then
continue. The TillTally hod can hold up to 200 bills.
The TillTally Elite features dynamic weighing, meaning it learns to count more
bills over time. Initially you’ll start feeding the scale with 15 bills, but over time the
TillTally Elite will allow you to feed as many as 25 bills onto the scale. The dynamic
weight not only will speed your cash processing, but it also compensates for
worn, soiled and taped bills that might be rejected by other types of bill counters
and other scales without dynamic weighing. The TillTally Elite can hold up to 400
bills on its cup support hod.
NOTE: The TillTally does not count or total $2 bills.
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SETUP
CLEAR INFO
OK
<
<+
Float On/Off
Quantity
Amount / Sum
Unit / Reference Auto Add
+1,2,3...
Auto Count
Float
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a b c d e
2 3 4
5
6
7
8
9
10 11
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0000
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Cassida TillTally Money Counting Scale
3.4 Displaying results of your count
The result of the total value of the counted coinage and paper currency is
displayed in the Amount/Sum area of the display. To see a display of the type,
quantity and total of each amount placed on the TillTally scale, press < or > to
scroll through the counting information.
3.5 Printing a record of your counting
To print results from cashing out, connect the money scale to a receipt printer
and turn it on. In the normal counting mode, press +. The message PRINTING will
appear.
NOTE: The receipt printer is available through Cassida authorized dealers.
3.6 Deleting the complete counting process
Press CLEAR to delete the complete counting process. Caution: The information
cannot be retrieved once it is cleared.
3.7 Deleting a single counting result
Single results of the counting process can be deleted by pressing INFO once.
Select the desired denomination by pressing < or >. Once the denomination is
selected, press CLEAR and the sum of the selected denomination will be deleted.
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3.8 Using the FLOAT feature
After cashing out the till, a xed sum is often left in the till as a FLOAT for the
next day. The TillTally Elite allows you to automatically set the amount of FLOAT
needed in the till and count against that amount.
If the oat function is activated, the counting process starts with a negative
value, which is the previously chosen FLOAT total (if the FLOAT is $100, the count
will start at -$100). The weighed coins and paper currency are added to the
negative start value. When the amount of money in the till reaches or exceeds
the FLOAT total, an audible tone is emitted to signal that the till has reached the
FLOAT total.
NOTE: Activating the FLOAT function disables the use of FREE and REFERENCE
weighing.
3.9 Activating the FLOAT Function
Changingtheoatfunctionisdonein theSETUPmenu.WhenFLOATappears
on screen, the pre-set oat amount will appear on the display. Use < or > to
adjust the exact FLOAT amount. On the TillTally, the oat can be increased
or decreased by $5 increments. Save the desired amount by pressing OK. By
default, the value of the FLOAT on the Cassida TillTally is set at $0.
To activate or inactivate the FLOAT function after setting the FLOAT amount,
press and hold the INFO button until FLOAT appears in the window.
When counting, to allocate the oat total with the total amount, press and
hold INFO in the normal counting mode. If the value is included in the result, a
check mark will be displayed next to the word FLOAT. Inactivate this function
by pressing and holding INFO until the check mark disappears from the screen.
PleaserefertoSETUPMenustolearnmoreaboutchangingtheoatfunction.
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Cassida TillTally Money Counting Scale
SPECIAL FUNCTIONS
4.
4.1 FREE weighing
In addition to counting paper currency and coins, the money scale can be used
to weigh letters and small items weighing up to 1 kg.
To activate the FREE weighing function:
1. Press and hold INFO in the standard counting mode. The scale will change
to the FREE weighing mode. NOTE: FREE weighing cannot be used if FLOAT or
REFERENCE weighing are activated. Deactivate both FLOAT and REFERENCE
weight by using the SETUP menu to turn them OFF.
2. The gram symbol “g” will appear on the display.
3. Place an object on the scale and the display will show the weight of the item
in grams.
4. To reset the scale to 0 grams, press CLEAR.
5. To return to standard counting mode, press and hold INFO.
4.2 REFERENCE Weighing
Use REFERENCE weighing to count tickets, small hardware pieces, coupons
or vouchers. REFERENCE weighing does not give you the weight of the items
counted; instead it gives you the count of the items put on the scale. Use
REFERENCE weight if the items to be counted have the same weight and/or the
same value.
To set up REFERENCE weighing, you’ll need to set up and save a reference weight
for the pieces in the SETUP menu.
Using REFERENCE Weighing
1. Press and hold INFO. Using REFERENCE Weighing will automatically deactivate
FREE weighing and FLOAT functions.
2. Place a number of the REFERENCE weight items on the cup support hod.
3. The total weight, the number of pieces and the reference mass of the selected
item is displayed.
4. Quit the REFERENCE weight mode by pressing and holding INFO.
NOTE: If two special functions are set up, activate the last saved function by
pressing INFO
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CHANGING THE SETUP MENU
5.
All functions can be activated or inactivated in the SETUP menu. Select the
SETUP menu by pressing the < and > keys simultaneously. To select the desired
function,press<or> andconrm thisbypressing OK.Press CLEARforseveral
seconds to quit the SETUP menu.
SETUP Menu functions are in this order:
1 Float (TillTally Elite only) 8 Auto Add
2 Packages (TillTally Elite only) 9 Auto Save (TillTally Elite only)
3 Order (TillTally Elite only) 10 Currency
4 Set Cup Weight 11 Factory Settings
5 Reference 13 Eco Mode (TillTally Elite only)
6 Calibrate (TillTally Elite only) 14 Contrast (TillTally Elite only)
7 Auto Continue 15 Coin Roll
5.1 Float
This function allows you to leave a set amount of cash in the till for the next day
or user. To congure or change FLOAT, press OK when FLOAT is shown in the
SETUP menu. Use < or > to adjust the exact oat amount needed or turn the
function off completely.
You can choose any FLOAT amount between $0 and $500, in $5 intervals. The
default FLOAT amount for the TillTally Elite is $0. Save the desired amount by
pressing OK.
To continue with SETUP menus, press < or >. To exit the FLOAT setup menu, press
CLEAR.
Toactivateorinactivatetheoatfunctionduringtheregularcountingmode,
press and hold INFO for several seconds. You’ll know FLOAT is activated if you
see a check mark next to the word FLOAT in the lower right side of the screen.
To allow FLOAT to become activated in regular counting, you must have set a
FLOAT that is $5 or greater.
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Cassida TillTally Money Counting Scale
5.2 Packages
This function allows you to set up the weight of your desired coin rolls or banknote
bundles.TocongureorchangePACKAGES,pressOKwhenPACKAGESisshown
in the SETUP MENU. Use < or > to choose OFF, CONFIGURE or SEPARATE.
Setting PACKAGES to OFF will skip the coin roll/strapped bills mode in regular
counting.
Choose CONFIGURE to set the quantity of coins and the weight of the wrapper
or bag for coins. Go to “Unit/Reference” to select the desired coin denomination
andconrmentrywithOK.Pressortoselecttheamountofcoinsthatwillbein
thepackage(Quantity)andconrmwithOK.Theweightofanemptystandard
papercoinroll(forUSDcoins)willbeautomaticallydisplayed.Conrmindicated
weight with OK.
Press < or > if you would like to indicate a different weight for your paper roll/
plasticbagplacethelledrollorbagonthescale,listenfortheweighttoregister
andconrmbypushingOK.Upto255piecescanbeputinthepackage;setup
is done in steps of 5 pieces.
For bill bundles and straps: Select the desired banknote value and the quantity
of banknotes in a bundle as indicated above. When “REFERENCE” is displayed,
placethedesiredstrappedbillsonthescaleandconrmentrywithOK.
Choose SEPARATE to setup the print receipt so it indicates coin rolls/ bags and
banknote bundles separately from coins and banknotes. Activate this function
by pressing OK. The PACKAGES function is then activated and the results from the
counted coin rolls/bags and strapped bills bundles will also be indicated in the
print receipt (apart from coins and banknotes). Press CLEAR for several seconds
to go to counting mode. A print receipt can be printed by pressing OK for several
seconds.
To deactivate the SEPARATE function, go to PACKAGES and select ON. To
deactivate the PACKAGES function, go to PACKAGES and select OFF.
To continue with SETUP menus, press < or >. To exit the PACKAGES setup menu,
press CLEAR.
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5.3 Order
This function allows you to count up from pennies to larger bills (ascending) or
down from larger bills to pennies (descending) ASCENDING is the default setting
for the TillTally Elite. To change or congure ORDER, press OK when ORDER is
shown in the SETUP menu. Press < or > to choose ASCENDING or DESCENDING.
PressOKtoconrmyourchoice.
To continue with SETUP menus, press < or >. To exit the ORDER setup menu, press
CLEAR.
5.4 Set Cup Weight
This function allows you to set the weight for the TillTally counting cup and/or
the cups from your register. The TillTally Elite allows can store the weights of up
to8cups.TochangeorcongureSETCUPWEIGHT,pressOKwhenSETCUPWTis
shown in the SETUP menu.
TillTally: The scale will prompt you to PLACE CUP. Place the cup on the cup
support hod. Press OK to save cup. Choose < or > to continue scrolling through
SETUP menus. To exit the SET CUP WEIGHT setup menu, press CLEAR.
TillTally Elite: The scale will prompt you to CHOOSE CUP. Press OK to choose ALL
cups. Use this function if all of your cups are exactly the same weight. Or press <
or>toweighaspeciccup(CUP1,CUP2…CUP8).PressOK.TheScaleprompts
you to PLACE CUP. Place the cup on the support hod. Press OK to save cup.
Choose < or > to continue scrolling through SETUP menus. To set the cup weight
of an additional cup, you’ll need to repeat this CHOOSE CUP process.
To continue with SETUP menus, press < or >. To exit the SET CUP WEIGHT set up
menu, press CLEAR.
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Cassida TillTally Money Counting Scale
5.5 Reference
This function allows you to set the REFERENCE weight of non-money items,
allowing you to count tickets, small hardware pieces, coupons, vouchers, etc.
To set REFERENCE weight, press OK when REFERENCE is shown in the SETUP menu.
Place 20 items of the object to be counted directly on the cup support hod.
An audible tone will emit from the scale conrming the items were counted
successfully. Press OK to save the reference weight.
To continue with SETUP menus, press < or >. To exit the REFERENCE set up menu,
press CLEAR.
5.6 Calibrate
Use this function if your TillTally Elite scale has been moved; your location has had
a change in humidity; the scale has fallen or was knocked; or if you think your
scale is not weighing properly. To CALIBRATE, press and hold OK when CALIBRATE
is shown in the SETUP menu. Scale will clear its weight then prompt 500.0 g WGHT
NEEDED. Place the metal weight that came with your scale directly on the cup
support hod. Press OK. You’ll hear an audible tone and the message SCALE ready
will appear on screen. The scale will turn itself off. Remove the metal weight from
the cup support hod and turn the scale ON.
To calibrate the TillTally scale, use the FACTORY SETTINGS function described
below.
5.7 Auto Continuation
This function permits the user to automatically count through all denominations,
from lowest to highest, without having to use the < or > keys to move to the
next denomination ON is the default setting. To change or congure AUTO
CONTINUATION, press OK when AUTO CONT is shown in the SETUP menu. Press <
or>tochooseONorOFF.PressOKtoconrmyourchoice.
To continue with SETUP menus, press < or >. To exit the AUTO CONT set up menu,
press CLEAR.
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Moving money forward
®
If this function is activated, AUTO CONT will appear on the right side of the
display followed by a check mark during the regular counting mode.
5.8 Auto Add
This function allows the last total to be automatically added into a total sum
after removing the amount from the scale. ON is the default setting. To change
orcongureAUTOADD,pressOKwhenAUTOADDisshownintheSETUPmenu.
Press<or>tochooseONorOFF.PressOKtoconrmyourchoice.
To continue with SETUP menus, press < or >. To exit the AUTO ADD set up menu,
press CLEAR.
If this function is activated, AUTO ADD will appear on the right side of the display
followed by a check mark during the regular counting mode.
5.9 Auto Save
This function allows the complete results of the last count to be automatically
saved in the scale’s memory, even if the scale is turned off. ON is the default
setting.TochangeorcongureAUTOSAVE,pressOKwhenAUTOSAVEisshown
intheSETUPmenu.Press<or>tochooseONorOFF.PressOKtoconrmyour
choice.
To continue with SETUP menus, press < or >. To exit the AUTO SAVE set up menu,
press CLEAR.
5.10 Currency
Use to select the desired currency. The TillTally is pre-set to count United States
currency and EUROS at this time. The chosen currency will be shown on the
display. To change CURRENCY, press OK when CURRENCY is shown in the SETUP
menu.Press<or>tochooseUSDorEUR.PressOKtoconrmyourchoice.
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