Charlton & Jenrick 4D Ecoflame 1250E User manual

LED Electric Fire
Model: 4D Ecoflame 1250E/1500E/1800E
INSTALLATION AND OPERATING INSTRUCTIONS
Please read the instructions carefully before installation
or use and keep for future reference.

1.
2.
Important Safety Information …………………………………………………
Technical Specifications ………………………………………………………
1
2
3.
4.
Parts and Hardware ……………………………………………………………
Appliance Dimensions …………………………………………………………
3
5
5.
6.
Installation Instructions ………………………………………………………
Operating Instructions …………………………………………………………
5
10
6a.
Manual Control Panel ……………………………………………………
6b. Remote Control …………………………………………………………
7. Maintenance ……………………………………………………………………
8. Service Parts list…………………………………………………………………
Others ……………………………………………………………………………
11
12
18
19
21
9.

1.1 Read all the instructions carefully before using the appliance.
1.2 For indoor use only. This appliance is not suitable for use outside
The house
1.3 Do not use this appliance in the immediate surroundings of a bath,
a shower or a swimming pool.
1.4 Do not use this fire as a free-standing appliance. It must always be
secured to the wall, fireplace mantel, or floor etc.
1.5 This fire must not be located immediately below a socket-outlet.
1.6 This appliance must be earthed.
1.7 This appliance must not be supplied through an external switching
device, such as a timer, or connected to the circuit that is regularly
switched on and offby utility to avoid a hazard due to the
inadvertent resetting of the thermal cut out.
. 1.8 If the power cord is damaged, it must be repaired,
By an approved competent person
1.9 Do Not Cover warning label :to avoid overheating, do not
allow the appliance to be covered or let the air inlet/outlet become
obstructed. Please note the warning on the appliance.
1.10 To reduce the risk of fire, keep textiles, curtains, or any other
flammable material a minimum distance of 1 meter from the heater
outlet.
1.11 Keep the power cords away from hot surfaces and hot conditions.
Do not route the power lead in front of the appliance.
1.12 Do not use this fire in rooms that have explosive gas in them (for
example petrol), or if you are using solvents, glue, aerosol spray
or in flammable paints, as these may catch fire.
1.13 This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory, or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved. Children shall
1

not play with the appliance. Cleaning and user maintenance shall
not be made by children without supervision.
1.14 Children and vulnerable people must be always supervised when using
this appliance, as some parts can become very hot and cause burns.
A suitable fireguard must be fitted for this purpose.
.
1.15 Do not use this appliance in small rooms when they are occupied
by persons not capable of leaving the room on their own, unless
constant supervision is provided.
1.16 Cleaning and user maintenance shall not be made by children
without supervision.
1.17 Keep the power plug accessible after installation for the purpose of
isolation
1.18 Children of less than 3 years should be kept away unless continuously
supervised or a fireguard is fitted
Model No.: 4D Ecoflame 1250E/1500E/1800E
Supply Voltage: AC 230-240V 50Hz
Maximum power consumption: 1500W
Power for flame and fuel bed effect:
Model
Power
1250E
40.1W
1500E
48.1W
1800E
50.1W
Power for mood light: DC12V 9W 0.75A
Heat Output:
Nominal heat output (Pnom): 1500W
Minimum heat output (indicative) (Pmin): 750W
Maximum continuous heat output (Pmax): 1500W
Auxiliary Electricity Consumption:
At nominal heat output (elmax): 12.5W
2

At minimum heat output (elmin): 12W
In standby mode (elSB): 0.49W
Type of Heat Output / Room Temperature Control
Single stage heat output and no room temperature control
Two or more manual stages ，no room temperature control
With mechanic thermostat room temperature control
With electronic room temperature control
No
No
No
Yes
Yes
Yes
Electronic room temperature control plus day timer
Electronic room temperature control plus week timer
Other Control Options
Room temperature control, with presence detection
No
Yes
No
Room temperature control, with open window detection
With distance control option
With adaptive start control
Yes
No
With working time limitation
With black bulb sensor
No
3.1 Unpack the fire carefully and make sure that the appliance is intact with no
signs of damage caused by transport and no part has been exposed to
water. If in doubt, do not use the appliance and contact an authorised
your retailer.
3.2 Keep plastic wrapping away from children.
3.3 Save the original packaging as this may be required in the event of service
complaint with product.
3.4 Check that all parts are removed from the packing.
A.
B.
C.
Firebox (1pc)
ST4*8 Screw (5pcs)
3
ST5*40 Screw (18pcs)

D.
E.
F.
ST4*40 Screw (4pcs)
Wall Plug (18pcs)
Power Cord Bracket (1pc)
Installer must fit before
leaving appliance
I.
G.
H.
Lower Brackets (2pcs)
To be used when the Wall
Hanging Bracket (J) is used
Edging Strips (2pcs)
Edging Strips (2pcs)
L.
J.
K.
Wall hanging bracket is
attached on firebox (1pc)
Remove from the appliance
If you are not fixing to wall
1250E (1pc)
1500E/1800E (2pcs)
Power Cord (1pc)
M.
N.
0.
Power Cord EU (1pc)
P.
Plaster Logs (1set)
Black Glass (1set)
R.
Q.
Vermiculate (1set)
Remote (1pc)
4
AAA Battery (2pcs)

S.
T.
Instruction Manual (1pc)
Simplified Instruction (1pc)
Unit: mm
E
F
G
A
B
Model
1250E
1500E
1800E
A
B
C
D
E
F
G
H
1250
1500
1800
1280
1530
1830
402
402
402
560
560
560
214
214
214
300
300
300
15
15
15
79
79
79
5.1 PREPARATION BEFORE INSTALLATION
Tools Required
A screwdriver, a spirit level and drill will be needed.
5

Your new electric fireplace may be installed virtually anywhere in your home.
However, when choosing a location, ensure that the general instructions are followed:
For best result, install out of direct sunlight, water, or very damp air.
The appliance must be connected to an earthed electrical outlet and it
must be easily accessible to allow disconnection.
Connect the power cord into rear of appliance
It is very important that the plug is tightly located into the socket in rear of appliance.
It essential that the retention clip provided is fixed in place using the ST4*8 screw ensuring a
secure connection to the appliance. Its recommended that you turn on and operate the
appliance to check that all functions and that there are no issues with the appliance
ST4*8
Connect the mood light cable
The interface of the mood light cable is on the rear of the appliance, near the
position of the power cord. Please also check the function after
connecting the mood light.
Note: Compatible mood lighting devices are available from
Charlton & Jenrick Ltd., Other brands may not be suitable and void the
warranty.
Preparing the casing
The appliance can be installed in 3 different arrangements. They are as
follows:
6
Prepare the Appliance

Front view (only the front window is visible)
When you unpack the appliance, you will notice that the side panels have
been fixed on the appliance, which makes the appliance visible on only
one front side.
Front and one side view (the front and one of the side windows are visible)
Front and two sides view (the front and both sides windows are visible)
Remove the side panels from the ends you want to view to enable duel or triple
aspect as required Then fix the edging strips using the screws taken from
the removal of the side panel(s)
Removing the front glass panel
Remove the 2 c/s screws and remove the glass retaining strip as shown below
Use a suction cup(s) provided to support the middle of the glass panel, lift the panel
upwards and pull it forwards at its lower edge carefully lift glass away as shown below.
7

5.2 Installing the Appliance
The following is only given as a general guide because it can be installed
in so many ways, provided you ensure electric connections are safely made
in accordance with the codes, various materials can be used for the
framework and cladding. But consideration should be made to soften the internal
surfaces of any cladding to minimise that amplification of noise.
Flush Mounted Installation
Prepare the framework as a general guide only see picture below:
Unit: mm
Model
1250E
1500E
1800E
OW
OH
575
575
575
1260
1510
1810
NOTE: Ensure a firm flat positioning of the appliance and secure fixing to
avoid vibration and movement of the appliance after cladding.
Position the appliance into the framework and bend out the four brackets
on the upper and lower edges of the appliance, so they can fix with the
screws provided to the framework
Framing Plate
8

Cladding the framework note: hard surfaces can amplify sound consider adding
some underlay or similar to the inside surface of the cladding
Wall Mounted Installation
Remove the wall bracket from the rear of the appliance, and place it
horizontally against the wall. Using the wall as a template mark the hole position
as shown in the figure below.
Unit: mm
Model
1250E
1500E
1800E
M
648
1000
1200
M
185 Min
Mark the positions for the lower brackets
Drill holes and using wall plugs prepare for the fixing of lower brackets
Wall
x18
x18
Floor
9

Mount the appliance carefully on the hooks of the wall bracket, secure the appliance
To the wall bracket with the screws provided, one into each end
Use four screws provided to fix the bottom brackets to the corresponding holes on
the underside of appliance adjusting the brackets position to ensure the appliance
is plumb with the wall. Fix brackets to holes previously prepared.
Unit: mm
Wall
Floor
WARNING!
Do not operate the appliance if it is damaged or malfunctions. If you
Suspect the appliance is damaged or malfunctions, call a qualified
service engineer to inspect the appliance, and replace any part of the
electrical system if necessary, before reusing.
WARNING!
To reduce the risk of fire, keep textiles, curtains, or any other
flammable material a minimum distance of 1 meter from the air outlet.
MAKE SURE the plug fits tight in the outlet. Faulty wall outlet connections
or loose plugs can cause the outlet to overheat.
Do not disconnect the power at the mains supply whilst the appliance is
running. Use the functions on the remote to turn the fire offand ensure the
mains switch has been moved to the offposition before disconnecting.
PREPARATION BEFORE USE
6.1 The appliance can be operated by both remote control and the manual
controls on the appliance.
10

NOTE: To use both remote and manual functions, the manual on/off
switch must be in 'ON' position. To prevent the product
becoming too hot, there is 10s delay when turning on the heater and a
10s delay when turning offthe heater fan.
Batteries
Ensure that the handset batteries are new and inserted correctly.
Main Power Switch
6.2 The mains power switch is located on the control panel to the
side side of the heater outlet.
6.3 Press the Main Power Switch to ON (—) before operating either
the remote or manual controls buttons.
6.4 A long beep is heard to indicate the fire is ready for use.
NOTE: The manual button controls basic functions, not a full range of
controls. Use the remote controls to carry out all functions.
Flame Setting Button
Lights ON/OFF Button
Heater Running Indicator Fuel Bed Button
Reset Button For
Remote Control
Main Power Switch
ON/OFF
RESET
LIGHTS
ON/OFF
FLAME
FUEL
BED
6a.1 MAIN SWITCH: Press “I”to turn on the appliance Press “O”to turn off the appliance
6a.2 LIGHTS ON/OFF: Press button LIGHTS ON/OFF to turn on/offflame、
Downlight, fuel bed and mood light.
6a.3 FLAME: Press button FLAME to select 3 different flame effect and OFF
setting. If the flame was turned offby pressing button LIGHTS ON/OFF
and the flame was not at OFF, the current flame effect will be memorised.
Otherwise, if the flame was at OFF, press button Flame to turn on the
default setting.
11

6a.4 FUEL BED: Press button FUEL BED to select 14 different fuel bed colour effects
and OFF setting. If the fuel bed was turned offby pressing button LIGHTS
ON/OFF and the fuel bed was not at OFF, the fuel bed effect will be
memorised. Otherwise, if the fuel bed was at OFF, press button Fuel bed
to turn on the default setting.
Temperature Sensor Convection
Display
Mode
Heating/Advance
Fuel Bed
Power
Flame Effect
Mood Light
Timer and Week
Advance
Timer Mode
Battery Power
Timer in Normal
Mode
Actual Room
Temperature
Heating Period
Temperature Set
NOTE: This is a thermostatic remote control. The remote should always be in
the same room as the fireplace and placed on a flat surface. Its senses the room
temperature so It must not be placed in a position that allows the
appliance hot air to blow on it and affect the thermostatic reading.
The communication frequency between the appliance and remote has already
been set up. If you have difficulty with the remote communicating with the
appliance, please follow instructions Step 6b.36.
Standby for Remote Controls
12

6b.1 The screen shown to the right is when the
remote controls is in standby mode
Before Day/Time Set Up
After Day/Time Set Up
Turn on/off
6b.2 Press
to turn on/offthe appliance.
Flame Effect
6b.3 Press
screen.
to enter the flame effect adjustment
6b.4 Press the ‘
' and ‘
' button to select 3 different
of flame colours and OFF setting.
6b.5 Press the ‘
' and ‘
' button to select 5 levels
of brightness and OFF setting.
Fuel Bed
6b.6 Press
6b.7 Press the '
to enter the fuel bed adjustment screen.
' and ' ' button to select 14
Different fuel bed colours (the fourteenth is the colour
cycle mode) and OFF setting.
6b.8 Press the ' ‘button to select the 5
' and ‘
levels of brightness and OFF setting.
Mood Light
Note: If mood lights are not connected, please
ensure the brightness is set to zero.
6b.9 Press
to enter the mood light adjustment
screen.
6b.10 Press the '
' and ‘
' button to select 14
different of mood light colours (the fourteenth is the
colour cycle mode) and OFF setting.
6b.11 Press the '
' and ‘
' button to select 5
levels of brightness and OFF setting.
Normal Mode
6b.12 Normal control mode is factory set. If it is not,
then press button until the logo
up at the upper right corner of the screen.
shows
6b.13 Press the ' ‘and ' ' button to adjust the
temperature from 17 to 25 by 2 intervals.
6b.14 Press button to turn on/offheat, ON、OFF
will show lower on the screen.
13

NOTE: It is normal for the fan heater to stop
running for periods of time. This happens
because the room temperature is at or above
the temperature set on the remote control. The
heater indicator will be turned offafter 10s if
you have the flame ON. The heater indicator will
stay ON if you use the heating function only.
Count Down Timer
NOTE: This setting is only for operating in normal mode. It
allows the appliance to go into standby after a set period.
6b.15 Press
to cycle through the settings from
0.5 hours to 9 hours, and then OFF. The timer logo
and time will show on the screen.
The heater must be in ON position.
The heater can be automatically run by using daily
timer and weekly timer on the remote.
Set up Day, Time, and Comfort temperature.
6b.16 Press
the button
screen.
to turn on the remote control. Hold
for 3 seconds to enter the setting
6b.17 Press the '
' and '
' button to choose Day,
Time and your comfortable temperature.
Your selection will be highlighted.
6b.18 Pressing the '
the number.
' and ‘
' button will adjust
Time: 24-hour system
Select your comfortable temperature from 15-25℃
Temperature unit: ℃, ℉
Daily Timer Heating
6b.19 The following are preset heating time periods, which
can be altered if you want
06:00 until 08:30
17:00 until 22:00
14

6b.20 Press until shows at the upper right corner
of the screen, then enter the daily timer heating
mode.
6b.21 Hold the button
for 6 seconds to enter the
daily timer setting. Up to 3 heating start time
periods can be set.
Press ' ' or ' ' to choose hour or minute,
Press ' ' or ' ' to set the time.
Minute will increase/decrease by 15 minutes per
press.
Hold for 3 seconds or wait for 10 seconds to
save and exit the heating time setting.
6b.22 Adjust the set temperature
Press the '
' or '
‘button to increase or
decrease the temperature to suit your
comfort temperature setting.
ECO means 2
lower than your comfortable
temperature setting,
ECO- means 4
lower,
COMF+ means 2
COMF++ means 4
higher,
higher.
6b.23 To check your daily timer settings, press
6b.24 If heating needs to be turned off, it will be necessary
to go back to the Normal Mode to turn off.
Weekly Timer Heating
6b.25 The following are preset heating periods, which
can be altered if you want.
From Monday to Friday
06:00 until 08:30
17:00 until 22:00
From Saturday to Sunday
06:30 until 09:30
11:00 until 13:00
17:00 until 22:00
6b.26 Press until shows at the upper right corner
of the screen, then enter the weekly timer heating
mode.
15

6b.27 Hold button for 6 seconds to enter the weekly
timer setting.
Press '
' or '
' to move the cursor (a flashing
underline), press the button in the corresponding
week position to select (the character is highlighted)
or cancel (the character is displayed normally) the
current setting. Several days can be selected
together.
Press the ' ' button to move the cursor to the
time period setting area. Press ‘
' or ‘
' to
choose hour or minute, press ' ' or ' ' to set
the number.
Up to 3 heating start time periods can be set.
Minute will increase/ decrease by 15 minutes per
press.
Press the to set the heating time for the selected
day and return to the week line.
Hold for 3s or wait for 10s to save and exit the
heating time period setting.
6b.28 Press , ' ' and ' ' to check your weekly
timer settings.
set period.
.
6b.29 If heating needs to be turned off, it will be
necessary to go back to the Normal Control Mode
to turn off.
Advance Mode
6b.30 Under the daily and weekly timer mode, Press:
6b.31 To turn the heater offwhen the heater is on
during preset heating periods.
6b.32 To turn the heater on when the heater is off
during preset heating periods.
Adaptive Start Control
6b.33 Learning from the previous heating cycle enables the
appliance to judge the appropriate advance time to turn on
the heater to ensure that the set temperature is
reached at the set time. For example, if your timer
is set to start at 18:00 and temperature is set to
23°C, the fire may for example come on at 17:30
to ensure the room is 23°C at 18:00.
16

6b.34 When the transmitter detects a rapid drop in
room temperature, it will be judged as a window
open, the warning icon will be displayed and the
heater will be turned offautomatically.
6b.35 After the indoor temperature has risen or a manual
override of the warning (by operating remote control)
has been done the fire will return to normal working state.
Set up the communication between the remote and appliance
6b.36 The operations below should be carried out
before programming in the case of replacing the
remote control or the appliance cannot be
controlled by the remote:
Hold the reset button on the appliance for 3 seconds
(pen Point may needed) until you hear 3 short beeps
from the unit, release the button.
Press the
button on the remote, the
programming is finished when you hear a long
beep from the appliance.
6b.37 Resetting the code for remote control is
necessary if the appliance operates wrongly or the
remote control does not operate correctly.
Open the back cover of the remote control.
Press the Reset button on remote control.
Refit the back cover of the remote control.
Follow the steps 6b.36
RESET
Important Safety Information for Remote Controls
6b.38 To remove the batteries, open the back cover of
the remote control to remove the batteries and
replace with new one. Pay attention to the
positive and negative poles.
6b.39 Two 1.5V R03 alkaline batteries are required for the
remote control.
6b.40 Exhausted batteries should not be left in the remote, they
should be removed and safely disposed of.
6b.41 Non-rechargeable batteries must not to be recharged.
6b.42 Different types of batteries or new and used
batteries should never be mixed.
17
Window Open Detection