Chuango LTE-400 User manual

LTE-400
WiFi & Cellular Smart Home
Alarm System
User Manual

Foreword
Thank you for purchasing the alarm system. Please unpack the product, familiarize
yourself with the component parts, and carefully read through the instruction guide
before installation.
The installation must be completed in the order shown in the guide to ensure a successful
installation.
Disclaimer
All statements, technical information and recommendations in this manual are believed to
be reliable, but the accuracy and completeness thereof are not guaranteed or warranted.
The specications and information regarding the products as shown in this document is
subject to change without notice.
The reproduction, language translation modication, storage in a retrieval system or re-
transmission, in any form or by any means, electronic, mechanical or otherwise, is strictly
prohibited without prior written permission.
In no event are we liable for any indirect, special, incidental, or consequential damages,
including, without limitation, lost prots or loss or damage to data arising out of the use
or inability to use this document.

Contents
Packing List -------------------------------------------------------------------------------------------- 1
Getting Know Your System -------------------------------------------------------------------------- 2~3
Hub ------------------------------------------------------------------------------------------------- 2
Description of Indicator Lights ---------------------------------------------------------------------- 3
How to identify if the system is working through WiFi or Cellular? ---------------------------------- 3
Remote Control ---------------------------------------------------------------------------------------- 4
Door/Window Contact --------------------------------------------------------------------------------- 5
Tamper Switch --------------------------------------------------------------------------------------- 5
Low Battery Indication ------------------------------------------------------------------------------- 5
Pet-Immune PIR Motion Detector ------------------------------------------------------------------- 6~7
Tamper Switch --------------------------------------------------------------------------------------- 6
Detection Area --------------------------------------------------------------------------------------- 6
Pet-Immune Function -------------------------------------------------------------------------------- 7
Working Mode --------------------------------------------------------------------------------------- 7
Getting Started ------------------------------------------------------------------------------------ 8~11
Step One: Download the App ------------------------------------------------------------------------ 8
Step Two: Sign Up/ In -------------------------------------------------------------------------------- 8
Step Three: Add the Smart Hub to the App ----------------------------------------------------- 9~11
Device Control and Settings ----------------------------------------------------------------------11~19
System Status --------------------------------------------------------------------------------------- 12
Edit Accessories ------------------------------------------------------------------------------------- 12
Zone Mode ----------------------------------------------------------------------------------------- 13
Add New Accessories to the Hub -------------------------------------------------------------------14
Settings -----------------------------------------------------------------------------------------15~19
App Operation -----------------------------------------------------------------------------------20~23
Remote Phone Operation----------------------------------------------------------------------------- 24
Installation ----------------------------------------------------------------------------------------25~28
Hub ------------------------------------------------------------------------------------------------- 25
Door/Window Sensor ------------------------------------------------------------------------------- 26
PIR Motion Detector ----------------------------------------------------------------------------27~28
Replacing Accessory Batteries ------------------------------------------------------------------------ 29
Restoring to Factory Settings -------------------------------------------------------------------------29
Specications -------------------------------------------------------------------------------------30~31

01
Packing List
Smart Hub x1 PIR-910 Pet-immune PIR
Motion Detector x1
DWC-102 Door/
Window Contact x2
RC-80 Remote Control x2 Power Adapter x1 Hub Bracket x1
PIR Motion Detector
Bracket x1
Double-sided Tape
for Door/Window
Sensor x4
Quick Guide

02
Getting to Know Your System
Hub
WiFi
Indicator
Light
Cellular Indicator Light
Status Indicator Light
Front Side
SOS Button
Top Side
Tamper Switch
SIM Card Slot AC Adapter Port
Power Switch
Conguration Button
Back Side

03
Description of Indicator Lights
Indicator Light Status Meaning
Wi-Fi Indicator
Light
Blinking Searching for Wi-Fi network
Solid Yellow Booting up after power on or Cellular network is
connected, but the system is using the WiFi network.
Status Light
White Powered on
Blinking White Hub is in low battery condition. Please connect with AC
power.
Blue Home mode
Green Disarm mode
Red Arm mode
Blinking Red Alarm/panic mode
Alternating Red
and Blue The hub is in AP Mode or SIM Card Cong Mode.
Alternating Red,
Green and Blue The hub is in Accessory Pairing Mode.
Off Hub is not powered on, or not powered with the adapter.
Off No SIM card or Cellular has been deactivated on the App
Cellular Indicator
Light
Blinking (3 times
per second)
Cellular network is connected and the system is using the
Cellular network.
Blinking (once
per second) Searching for the Cellular network
Off No SIM card or Cellular has not been activated on the
App.
Note: The hub must be always being connected to AC power in order to maintain a WiFi
connection. When AC power is lost, the speaker will beep for 30 seconds and the Hub will
stay online for 2 minutes; long enough to send out push notications to users alerting them
of the power disconnection. The system will remain active and continue to monitor during a
power outage. If the system is armed, it will activate its onsite alarm if a sensor is triggered.
How to identify if the system is working through WiFi or Cellular?
Working through WiFi: The WiFi indicator is steady on.
Working through Cellular: The WiFi indicator and the Cellular indicator blink quickly.

04
Remote Control
The remote control can be used to Arm, Home Arm and Disarm the system. It can also
be used to trigger an emergency alarm (SOS) manually.
Arm Button
LED Indicator
Disarm Button
SOS Button
Home Arm Button
Button System Status
All sensors will be Armed. Set to this mode when the property is
unoccupied.
The system will be Disarmed, no sensor will trigger the alarm.
Note: When system is set to ‘Disarm’, all re, smoke and water sensors
(purchased separately) will remain active as they are factory set to 24-
Hour Zone.
Sets the system to Home mode. Sensors that are set to the Home Zone
will not be Armed while all the others will be Armed. This mode allows
a select set of sensors (Sensor in Arm Zone and 24-Hour Zone, for
example, door/ window contacts) to be Armed, allowing the occupier
freedom of movement within the property.
The SOS button will trigger the alarm and send an alert notication to
registered users regardless of the hub mode.

05
Door/Window Contact
Door/window contacts are set to ‘Armed’ zone by default and are ideal for protecting
entry/exit points such as front doors, back doors, and windows. When the system is
Armed (Away Mode) and the door/window contact is triggered (magnet separated
from the transmitter), the hub internal siren will sound immediately and send a push
notication with the sensor name to its registered users.
2.5m
Triggers
when ＞2cm
LED blinks once
Tamper Switch
The tamper switch (small black button underneath the back cover) will activate the alarm
if an unauthorized attempt is made to remove the contact from its installed location.
Low Battery Indication
If the LED indicator ashes once per 3 seconds, the battery must be replaced.

06
Pet-Immune PIR Motion Detector
The motion detector is designed for use on interior walls and is set to Home Mode by
default. Whenever the sensor detects movement (only while the alarm is armed), a push
notication including the sensor name will automatically be sent to the registered users,
and the hub’s internal siren will sound immediately.
2.5m
Triggers
when ＞2cm
LED blinks once
1. Detection Window
2. LED Indicator
3. Snap Joint
4. Test Button
5. Bracket
2.5m
Triggers
when ＞2cm
LED blinks once
Zone Setting
Infrared Sensor
Infrared Sensor
LED ON / OFF
Tamper Switch
Blinks continuously Motion detector is performing a self-test
Blinks once Motion detected
Blinks once every 3 seconds Low battery indication, please change the battery
immediately
Tamper Switch
The tamper switch will trigger an alarm notication if an unauthorized attempt is made to
remove the cover of the detector from its housing.
Detection Area
2.5m
Triggers
when ＞2cm
LED blinks once
Top View
Side View

07
Pet-Immune Function
This sensor adopts dual detection window design to improve detection accuracy.
It was only when both detection windows detect body movement will it trigger an
alarm. While only one window will not cause an alarm. Based on this principle, pets
less than 25 kg will not be detected by the sensor.
Working Mode
Testing Mode
Press the test button, the detector enters testing mode and detects once every 10
seconds. After 3 minutes, the LED indicator blinks twice, and the detector switches to
power saving mode.
Power Saving Mode
This motion detector has smart power saving function. If the detector is triggered
twice within 3 minutes, it enters sleeping state immediately to save power. During this
period, any movement detected does not generate an alarm. After no movement
within the next 3 minutes, it goes back to working state again.
Note: When the detector goes into sleeping state, the precondition of alarm is that no one
moves in 3 minutes in the detection area; otherwise it will remain in the sleeping state.
If the detector is in sleeping state, it is suggested to leave the room and make sure nobody
moves in the detection area. The detector will go back to working state in 3 minutes.