Cisco TelePresence SX10 User manual

1
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Cisco TelePresence
SX10, SX 20
User Guide
D1509707 User Guide Cisco TelePresence TRC 6
Produced April 2016 for CE 8.1
All contents © 2010–2016 Cisco Systems, Inc.
All rights reserved
CE 8.1

2
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
What’s in this guide
Contents
Introduction to Video Conferencing
Best Practice ........................................................................ 4
Tour the Screen.................................................................... 5
Tour the Remote Control (I) .................................................. 6
Tour the Remote Control (II) ................................................. 7
Video Calls
Place Call From Contact List ................................................ 9
Edit a Contact List Entry Status, then Place the Call ...........10
Edit the Call Rate, then Place the Call .................................11
Place Call Using Name, Number or Video Address ............12
Receive Call.........................................................................13
Change the Layout of the Screen .......................................14
Enable Do Not Disturb .........................................................15
Enable Standby....................................................................16
Intelligent Proximity
Intelligent Proximity..............................................................18
Spark Connected Systems
Getting Started ................................................................... 20
Sharing Content
Start and Stop Presentation ............................................... 22
Scheduled Meetings
View Meeting List ............................................................... 24
Contacts
Make Someone a Favorite—Outside a Call ......................... 26
Make Someone a Favorite—While In a Call......................... 27
Camera Control
View Camera Settings (Local camera) ............................... 29
Change the Position of a
Picture-in-Picture on Your Screen ..................................... 30
Far end Camera Control ......................................................31
Settings
Gain Access to the Settings............................................... 33
All entries in the table of contents are
clickable hyperlinks that will take you
to the corresponding article.
To go between chapters, you may
also click on the icons in the sidebar.

3
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Introduction
to Video
Conferencing

4
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Best Practice
Introduction to Video Conferencing
A successful video conference provides
a face-to-face meeting, even if the
participants are miles or continents apart.
Keep in mind that it still is a meeting—
normal etiquette and dress code apply
even here.
• Consider setting the unit to Automatic
Answer, but mute the microphone for
privacy reasons, if possible.
• Do not forget to rehearse to the extent
needed.
• Make sure that no obstacles block the
view to the microphone at all times.
• Noise sources like computers placed
on the table should always be placed
away from the microphone of your unit.
The noise from such sources is often
perceived as surprisingly loud by the
remote participants.
• Pay attention to the background your
system will provide to the remote
participants. If the camera captures
the corridor outside your oce, people
passing by may distract your remote
participants. This applies as well to
curtains with a distinct texture pattern
and, in particular, to curtains moving due
to draft in the room.
• If you are going to share content your
system will use two video streams (duo
video), one showing the presentation
and the other showing the presenter—
or the group of presenters. Smaller
systems may force viewers to choose
between showing the presentation or
the presenter.
• For duo video some attention is needed.
Duo video is, on some video systems,
shown side–by–side with half the screen
showing the presentation and the other
half showing the presenter. To avoid
appearing like you are sitting with your
back towards the presentation look
straight into the camera.

5
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Introduction to Video Conferencing
Tour the Screen
The Call icon
located to the left in
the lower part of the
display.
The Share Content
icon is located to
the right in the
lower part of the
display.
Operating tips
When set to Do Not Disturb, ringtones are muted and call attempts made by others to reach you will appear as
missed calls. You may, however, place calls as much as you like.
As default, there is a 60 minutes timeout on the Do not disturb (after which the system will return to normal
operation), but this may have been changed to a dierent setting by your Video Support Team.
Upper left corner of the screen contains
the Settings icon which provides access to
Standby mode, System information and the
Do Not Disturb feature.
The Camera Control menu icon is located in
the upper right corner of the display.
An icon will appear to the right of
the Settings button if Proximity has
been enabled for this system.
Use the Cursor controls the remote
control to move about the screen
and press OK/Enter to open the
selected menu eld.
Use the Cancel key to exit a menu
(and return to the Home screen)
undoing any changes. Use the Back
key to go just one step back.
The remote control buttons are
described on the following pages.

6
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Left part of the
uppermost button
controls
Lower volume /
Decrease.
Right part of the
uppermost button
controls
Higher volume /
Increase.
Go back one step
is done by means of the left
circular key
OK / Enter is done by
means of the center
circular key.
Introduction to Video Conferencing
Tour the Remote Control (I) Operating tips
Use the Cursor controls to move
about the screen and press OK/
Enter to open the selected menu
eld.
Use the Cancel key to exit a menu
(and return to the Home screen)
undoing any changes. Use the Back
key to go just one step back.
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
To operate
Field selector /Cursor
keys
use the perimeter keys
of the circular eld
(Left/Right/Up/Down).

7
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Microphone mute/
unmute is the right
circular key.
The Keypad is used to dial
someone or input numerals.
There is a raised bump on
digit 5 to identify the keys.
The key below the
Mute key is the Reject
incoming call / End
call / Cancel /
Back to Home screen
(outside calls).
The key below the Go
back is the green
Call button / Accept
incoming call.
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
Introduction to Video Conferencing
Tour the Remote Control (II) Operating tips
Use the Cursor controls to move
about the screen and press OK/
Enter to open the selected menu
eld.
Use the Cancel key to exit a menu
(and return to the Home screen)
undoing any changes. Use the Back
key to go just one step back.

8
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Video
Calls

9
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Then press OK or the green Call button on the remote
control to place the call.
Place Call From Contact List
Place Call
Your Contacts list consists of three
parts:
Favorites. These contacts have
put there by you. These entries
will typically be someone you call
frequently or otherwise need to
access in a swift and convenient
manner from time to time.
Directory will typically be a corporate
directory installed on your system by
your video support team.
Recents is a list of calls you have
placed, received or missed earlier.
The following options apply:
•
You may key in a name, number or
an IP address and the system will
look in all lists for you.
•
You may tap a tab and then scroll
through the list or key in a name or
number. Your search will then be
restricted to that specic list.
•
You may add the entry to the list of
Favorites; edit aspects of the entry
before calling and/or change the
call rate (the bandwidth applied to
the call).
About the Contacts List
Once an entry has been located, press OK on the remote
control to invoke the Call menu.
Press the red End Call button on the remote control, or
use the Cursor keys to select End on the screen and
then press OK to terminate the call.
Make sure Call is selected (the leftmost icon along the
bottom of the screen) and press OK on the remote
control or press the green Call button on the remote
control.
The Contact list appears. Use the horizontal Cursor keys
on the remote control to go between Favorites, Recents
and Directory (horizontally) and then down in one of the
lists.

10
D1509707 User Guide
Cisco TelePresence TRC6
Produced: April 2016 for CE8.1
All contents © 2010–2016
Cisco Systems, Inc. All rights reserved.
Use the down Cursor key on the remote control to move
the cursor down in order to select the More eld (...) and
press OK.
Once an entry has been located, press OK on the remote
control to invoke the Call menu.
Move down to Edit and Call (center eld in the More
menu) an press OK.
Edit the entry as required and press the green Call
button on the remote control to place the call.
Make sure Call is selected (the leftmost icon along the
bottom of the screen) and press OK on the remote
control or press the green Call button on the remote
control.
Use the horizontal Cursor keys on the remote control to
go between Favorites, Recents and Directory and then
down in one of the lists.
Place Call
Edit a Contact List Entry Status, then Place the Call About Entry Edits
You may have to edit an entry in one
of the Contact lists before you place
the call. There may be a need to add
a prex, a sux or otherwise alter
the entry to ensure success.
At the same time, this set of options
allow you to change the Call Rate
(the bandwidth allocated to the call
referred to as Custom call) as well
as the ability to promote the current
entry to become a Favorite.