Htek UC903 User manual

1
UC903 Usermanual

Notices Information
2
Notices Information
Copyright
Copyright © 2005 - 2017 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology CO., LTD. owns all the right to revise and change this document at
any time. And all the illustrations and instructions in this paper are subject to the copyright
protection of legal law. No parts of this document may be used or reproduced, transmitted by the
third parties for any purposes without the express written permission of Nanjing Hanlong
Technology CO., LTD.
When this document is made available on www.htek.com , Hanlong Technology Co., LTD. gives
its right to download and print copies of this content only for private use as a user manual. No
parts shall have the right to alter, modify or use as commercial means without the express written
permission of Nanjing Hanlong Technology CO., LTD.
Safety cautions
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.

Notices Information
3
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.
FCC Statement
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause
undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.

Summary of
changes
4
Summary of changes
This section describes the changes to this user manual for each release and user manual version.
Change for Release x.0.4.2,Manual version x.0.4.2
Major updates have occurred to the following sections:
IPv6
IPv4&IPv6
Change for Release x.0.4.0.10,Manual version x.0.4.0.10
Major updates have occurred to the following sections:
Label Scroll
Change for Release x.0.3.98.O,Manual version x.0.3.98.O
Major updates have occurred to the following sections:
Reboot in Talking
Change for Release x.0.3.98.A,Manual version x.0.3.98.A
Major updates have occurred to the following sections:
Auto Logout Time
Change for Release x.0.3.98,Manual version x.0.3.98
Major updates have occurred to the following sections:
Daylight Saving Time
Change for Release x.0.3.93,Manual version x.0.3.93
Major updates have occurred to the following sections:
Check-Syn With Authenticate
Call Back

Summary of
changes
5
Change for Release x.0.3.88,Manual version x.0.3.88
Major updates have occurred to the following sections:
Detect IP Conflict
Change for Release x.0.3.72,Manual version x.0.3.72
Major updates have occurred to the following sections:
Voice Mail Tone
Backup NTP Server
Intercom Barge
Change for Release x.0.3.65,Manual version x.0.3.65
Major updates have occurred to the following sections:
Redial Mode
Change for Release x.0.3.63,Manual version x.0.3.63
Major updates have occurred to the following sections:
Suppress DTMF Display
Suppress DTMF Display Delay
Change for Release x.0.3.62,Manual version x.0.3.62
Major updates have occurred to the following sections:
Auto Redial

Table of Content
6
Table of Content
Notices Information........................................................................................................................2
Copyright ..................................................................................................................................2
Safety cautions..........................................................................................................................2
WEEE Warning.........................................................................................................................2
Cleaning....................................................................................................................................3
FCC Statement..........................................................................................................................3
Summary of changes.....................................................................................................................4
Change for Release x.0.4.2,Manual version x.0.4.2..................................................................4
Change for Release x.0.4.0.10,Manual version x.0.4.0.10........................................................4
Change for Release x.0.3.98.O,Manual version x.0.3.98.O......................................................4
Change for Release x.0.3.98.A,Manual version x.0.3.98.A......................................................4
Change for Release x.0.3.98,Manual version x.0.3.98..............................................................4
Change for Release x.0.3.93,Manual version x.0.3.93..............................................................4
Change for Release x.0.3.88,Manual version x.0.3.88..............................................................5
Change for Release x.0.3.72,Manual version x.0.3.72..............................................................5
Change for Release x.0.3.65,Manual version x.0.3.65..............................................................5
Change for Release x.0.3.63,Manual version x.0.3.63..............................................................5
Change for Release x.0.3.62,Manual version x.0.3.62..............................................................5
Table of Content .............................................................................................................................6
Getting Started..............................................................................................................................10
Packing List ............................................................................................................................10
Phone Installation....................................................................................................................12
1. Attach the Foot stand...................................................................................................12
2. Connect the Handset and optional Headset.................................................................12
3. Connect the Network and Power.................................................................................13
Initialization............................................................................................................................13
Status.......................................................................................................................................14
Registration.............................................................................................................................15
Idle Screen ..............................................................................................................................17
Getting Familiar with Your Phone...............................................................................................18
Hardware Components Preview..............................................................................................18
Icon Preview ...........................................................................................................................20
LED Instruction.......................................................................................................................21
Power Indicator LED ......................................................................................................21
Line LED:(Line or Line Key set as Line).......................................................................22
BLF or BLF List Key LED :( Line/Line Key set as BLF)..............................................22
Shared Line Key LED:....................................................................................................22
Other Key Led.................................................................................................................23
User Interface..........................................................................................................................23
Line Key Function Overview..................................................................................................25

Table of Content
7
Basic Features Configuration.....................................................................................................27
General Settings......................................................................................................................27
Web Login.......................................................................................................................27
Administrator Password..................................................................................................28
Language.........................................................................................................................29
Screen Saver....................................................................................................................30
Gray Level.......................................................................................................................32
Time and Date.................................................................................................................32
LED Status Setting..........................................................................................................37
Key as Send.....................................................................................................................37
Network Setting......................................................................................................................38
IPv4.................................................................................................................................38
IPv6.................................................................................................................................41
IPv4&IPv6 ......................................................................................................................43
PC Port............................................................................................................................44
Contact Settings......................................................................................................................45
Local Directory...............................................................................................................45
Remote Phonebook.........................................................................................................49
LDAP Phonebook ...........................................................................................................49
Search Contact ................................................................................................................52
Call History Settings...............................................................................................................53
Call History.....................................................................................................................53
Audio settings .........................................................................................................................56
Ring Tone........................................................................................................................56
Volume............................................................................................................................57
Voice Mail Tone..............................................................................................................58
Play Hold Tone................................................................................................................58
Play Hold Tone Delay.....................................................................................................58
System Settings.......................................................................................................................59
Dial Plan..........................................................................................................................59
Dial-Now Timeout ..........................................................................................................60
No Key Entry Timeout....................................................................................................61
Emergency Call...............................................................................................................61
Label Scroll.....................................................................................................................62
Show Missed Calls..........................................................................................................63
Auto Logout Time...........................................................................................................63
Reboot in Talking............................................................................................................63
Detect IP Conflict............................................................................................................64
Redial Mode....................................................................................................................64
Keypad Lock...................................................................................................................64
Suppress DTMF Display.................................................................................................66
Suppress DTMF Display Delay ......................................................................................66
Check-Syn With Authenticate.........................................................................................66
Other features settings................................................................................................................67

Table of Content
8
Action URL.............................................................................................................................67
Softkey Layout........................................................................................................................67
Programmable Key .................................................................................................................69
Basic Call Features......................................................................................................................69
Place a Call .............................................................................................................................69
End a Call................................................................................................................................71
Receive a Call.........................................................................................................................72
Incoming Call Show Mode.....................................................................................................72
Auto Answer ...........................................................................................................................73
Call Hold.................................................................................................................................74
Call Transfer............................................................................................................................75
Call Conference.......................................................................................................................78
Call Forward ...........................................................................................................................79
Call Return..............................................................................................................................82
Call Back.................................................................................................................................83
Call Waiting Tone....................................................................................................................83
Hide Caller ID.........................................................................................................................85
Reject Anonymous..................................................................................................................85
Call Mute ................................................................................................................................86
DND........................................................................................................................................86
Keypad Lock...........................................................................................................................87
Hot Line..................................................................................................................................88
Auto Redial.............................................................................................................................89
Function Key Features Settings.................................................................................................90
Line.........................................................................................................................................90
Speed Dial...............................................................................................................................91
BLF.........................................................................................................................................92
BLF List..................................................................................................................................93
Voice Message.........................................................................................................................95
Direct Pickup ..........................................................................................................................95
Group Pickup..........................................................................................................................96
Call Park..................................................................................................................................97
Intercom..................................................................................................................................98
Intercom Barge........................................................................................................................99
DTMF ...................................................................................................................................100
Prefix.....................................................................................................................................101
Local Group ..........................................................................................................................102
XML Group...........................................................................................................................103
LDAP....................................................................................................................................104
Broadsoft Group....................................................................................................................105
Conference............................................................................................................................105
Forward.................................................................................................................................106
Transfer.................................................................................................................................107
Hold.......................................................................................................................................108

Table of Content
9
Group Listening ....................................................................................................................108
DND......................................................................................................................................109
Redial....................................................................................................................................110
SMS.......................................................................................................................................110
Send SMS......................................................................................................................110
Set SMS Line Key.........................................................................................................111
Record...................................................................................................................................112
URL Record..........................................................................................................................112
Paging ...................................................................................................................................113
Shared Line...........................................................................................................................114
Public Hold ...........................................................................................................................115
Private Hold..........................................................................................................................116
Share line ..............................................................................................................................116
Hot Desking..........................................................................................................................118
ACD......................................................................................................................................119
Zero Touch............................................................................................................................120
Multicast Paging ...................................................................................................................121
Sending RTP Stream .....................................................................................................122
Receiving RTP Stream..................................................................................................122
Upgrade.......................................................................................................................................124
Factory Reset ........................................................................................................................124
Pcap Feature..........................................................................................................................125
System Log ...........................................................................................................................126
Upgrade.................................................................................................................................126
Configuration File.................................................................................................................128
Troubleshooting..........................................................................................................................129
Why is the phone LCD screen blank?...................................................................................129
Why does the phone display "Network Unavailable"? .........................................................129
Why can’t I get a dial tone? ..................................................................................................129
Where to set the tone?...........................................................................................................130
How to download XML Configuration? ...............................................................................130
How to Import Trusted CA certificate?.................................................................................130
How to Import Server CA certificate? ..................................................................................131
How to use Vlan?..................................................................................................................131
How to use LLDP?................................................................................................................132
How to Set LCD and Web GUI?...........................................................................................132
How to Upgrade via FTP? ....................................................................................................132
How to make Ringtone?........................................................................................................132
How to use Open VPN?........................................................................................................132
Provisioning Guide on Free PBX..........................................................................................132
Redundancy Server...............................................................................................................132
How to Use Auto Provision Phonebook?..............................................................................133
All Documents ......................................................................................................................133

Getting Started
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Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
2. The footstand
3. Handset