Cisco 8945 User manual

© 2011 Cisco Systems, Inc. All rights reserved. Published February 14, 2011, OL-20436-01 Page 1 of 4
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CISCO IP Phone – 8945
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Dial
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To dial, lift the handset and enter a number. Or:
• Press an unlit line button .
• Press the New Call softkey.
• Press the (unlit) headset button or
speakerphone button . .
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Dial from Call History
1. Press the down arrow on the Navigation bar.
2. Scroll to the number and press the Select button in
the Navigation pad or Call Softkey.
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Redial the last number
Press the Redial softkey.
Hang Up
To end a call, replace the handset. Or:
• Press the End Call softkey.
• Press the (lit) headset button or
speakerphone button .
Answer a Call
To answer a ringing call , lift the handset. Or:
• Press the flashing amber line button .
• Press the (unlit) headset or speakerphone
button.
• Press the Select button in the Navigation pad.
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Call Waiting
If you get a second call while the first call is active, the
second line displays.
To connect the second call and put the first call on hold
automatically, press the flashing amber line button
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Multiple lines
If you use multiple lines, press the All Calls softkey to
see all calls on all lines (oldest first). Otherwise, your
phone displays calls that are on the selected line only.
To see which line is selected, look for a blue icon on
the line label (left side of screen) and the line extension
in the header bar (top of screen).
All Calls uses your primary extension.

© 2011 Cisco Systems, Inc. All rights reserved. Published February 14, 2011, OL-20436-01 Page 2 of 4
Mute Voice and Video
• Press the Mute button to toggle Mute on and
off. When Mute is on, the Mute button glows red.
• Press the Video Mute button to toggle
Video Mute on and off. When Video Mute is on,
the Video Mute button glows red.
Forward All
1. Press the Forward All softkey.
2. Enter a phone number, select a number from Call
History, or press the Messages button (to
forward to voicemail).
3. Look for the Forward All icon on your
screen.
4. To cancel call forwarding, press the Forward Off
softkey.
Place a Call on Hold
1. Press the Hold button .
2. The hold icon displays and the line button
pulses green.
3. To resume the highlighted call, press the pulsing
green button , the Resume softkey, or the
Select button in the Navigation pad. (Note that
pressing the Hold button again does not resume a
call from hold.)
Do Not Disturb
Press the DND button to toggle DND on or off .
When on, Do Not Disturb (DND) mutes the ringer and
may block visual notification for new calls.
Phone Settings
Press the Applications Button .
Select Preferences
oSelect Contrast (arrows on Navigation pad)
and Save.
oSelect Ringtone (Default ring, select and Set).
Conference Call
1. From a connected call (not on hold), press
the Conference button .
2. Make a new call.
3. Press the Conference button (before or after the
party answers).
The conference begins and the phone displays
Conference instead of caller ID.
4. Repeat these steps to add more participants.
The Conference ends when all participants hang up.
“Conference in” a call that is on hold
1. From a connected call (not on hold), press
the Conference button .
2. Press the pulsing green line button for the
held call that you want to add.
Or, if the held call is on another line, press the
Active Calls softkey, choose a call from the list, and
press the Conference button.
The conference ends when all participants hang up.
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View & remove conference participants
During a conference, press the View Details softkey.
To remove a participant from the conference,
highlight a name and press Remove.
Transfer a Call
1. From a connected call (not on hold), press
the Transfer button .
2. Dial the transfer recipient.
3. Press the Transfer button (before or after the party
answers).
4. The transfer is complete. Confirmation will
display on your phone screen.

© 2011 Cisco Systems, Inc. All rights reserved. Published February 14, 2011, OL-20436-01 Page 3 of 4
Call History
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Press the Applications button and select
Call History.
The last 150 calls display:
• Missed calls
• Placed calls
• Received calls
To Dial, scroll to a call and press the Select button in the
Navigation pad or the Call softkey.
View Details for a call, highlight the call and press
these softkeys: More > Details.
View new missed calls
1. View your call history (above).
2. Press the Missed Calls softkey.
Directories
1. Press the Contacts button and select the
Corporate directory.
2. Enter search criteria and press Submit.
3. To dial, scroll to a listing and press the Select button
in the Navigation pad or the Dial softkey.
Voicemail
To Set Up Mailbox
1. Log In to your phone.
2. Press the Messages button .
3. Enter Default Pin: 147258 followed by the
# key.
4. Next you’ll be prompted to Record your Name
followed by the
# key.
5. Next you’ll be asked to Record your Message,
when finished press the
# key (there may also be a
Keep and Continue by pressing the # key again).
6. Next you’ll be prompted to enter a new Pin number
followed by the
# key, repeat the new Pin number
followed by the
# key.
(We recommend this number be the same as the
Pin number you created for logging on to the
phone.)
New message indicators
A solid red light on your handset.
A stutter dial tone on the line (if enabled).
A Voicemail Icon next to the line button
(may include message count).
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Listen to messages
1. Press the line button beside the VM you want to
check, e.g. Main Office or T Milota.
2. Press the Messages button .
3. Enter Pin number and follow the voice prompts.
During Message After Message
1 Restart 1 Replay
2 Save 2 Save
3 Delete 3 Delete
4 Slow Playback 4 Reply
5 Change Volume 5 Forward Message
6 Fast Playback 6 Save as New
7 Rewind (5 Sec increments) 7 Rewind (5 Sec)
8 Pause/Resume
9 Fast Forward (5 Sec incr.) 9 Play Summary
To Leave a Message in Voicemail
Press *, dial Extension.
To by-pass Greeting, Press #.
To Skip a Message in Voicemail
Press #to skip a message in your Voicemail.
To Transfer a Caller Directly into Voicemail
Press Transfer button.
Dial *, then Extension number.
Press Transfer button or hang up.
To Access Your Mailbox Remotely
Dial the Main Number 319-558-3000. When Auto
Attendant greeting starts, Press * and enter your
Extension followed by #and Pin followed by #.
OR
Dial your Direct Dial Number, when greeting
starts, Press * and enter your ID (Extension
number) followed by # and Pin followed by #.

© 2011 Cisco Systems, Inc. All rights reserved. Published February 14, 2011, OL-20436-01 Page 4 of 4
CISCO8945/9951PhoneLogIn
1. Press the Application Button on the Phone (Located in the upper left corner of key pad).
The phone screen will show the following options:
Applications (6 items)
Call History
Preferences
Accessories
Administrator Settings
Phone Information
Extension Mobility
2. Select Extension Mobility (scroll down if needed with the Navigation button).
3. Press the Open Softkey Button.
4. A Sign On screen similar to the one on the right will appear.
a. For UserID: (enter your district sign on name)
b. For Pin: (enter 12345)
5. Press Submit.
The first time you Sign On you will be prompted to Create a New Pin.
*We recommend that you use the same pin for Phone Log In and Voicemail.
Type in the Current PIN (12345)
Enter anew pin.
Confirm Pin
Press the Change Softkey Button.
Sign On again.
6. If you have logged in successfully you will receive the following message:
“Resetting please Wait….Login Successful.”
A screen similar to the one on the right will show an active log in with username
and extension displayed.
How to Logout
1. Repeat steps 1 through 3 above.
2. You will be prompted to Select Yes or No to Logout.
3. When you successfully logoff the phone you will receive this message
“Resetting Please wait…. Logout Successful”.
4. After a few seconds, your username will disappear off the phone screen.
How to Change Pin
1. Repeat steps 1 through 3 at the top of the page.
2. Select Set Pin Softkey Button to enter a new pin. 
Cisco9951
Cisco8945
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Preferences
Accessories
AdministratorSettings
PhoneInformation
ExtensionMobility
OpenO
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