COMPRO NC3230 User manual

Installation Guide
V3-120831
P/N: 3GA0310817
Model No.
NC3230
Before attempting to set up or operate this camera,
please read this quick installation guide and retain it
for future reference.
Dome Network Camera

Copyright
© 2012 Compro Technology, Inc. All rights reserved.
Trademark
Compro Technology is the registered trademark of Compro Technology Inc.
SD, SDHC and microSDHC Logos are trademarks of SD-3C, LLC.All other company and
product names mentioned in this document are registered trademarks of the respec-
tive companies.
Restriction
No part of this document may be copied or reproduced in any form or by any means
without the prior written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and
disclaims any implied warranties of merchantability, quality, or tness for any particu-
lar purpose. The information in this document is subject to change without notice.
COMPRO reserves the right to make revisions to this publication without obligation to
notify any person or entity of any such changes.
Compro Technology Inc.
www.comprosecurity.com
Tel. [phone], Fax [phone]
3F, No.12, Alley 6, Lane 45, Pao Shin Road, Hsin-
tien District, New Taipei City 231, Taiwan
Support e-mail: [email protected]

Compro NC3230 - Installation Guide
1
Contents
Contents
Table of Contents
Important Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power Connector Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Digital I/O Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mounting on a Dropped Ceiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connect the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Install Camera Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adjust the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Change SD Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Access the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Access the Camera over the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
NC3230 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical Support Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Contact Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Compro NC3230 - Installation Guide
2Important Notices
Important Notices
Regulatory Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea-
sonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not in-
stalled and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthere-
ceiver is connected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
To assure continued compliance, any changes or modications not expressly approved
by the party responsible for compliance could void the user's authority to operate this
equipment.
Safety Rules
• Thecameraoughttobeinstalledbyaqualiedtechnician.
• Placethecameraonalevelsurfacewheneverpossible.
• Donotdropthecamerabodytotheground;itmaycausethedamagetomainparts.
• Pleasedonotdisassembleorremodeltheproduct;itmaycausedamageorre.
• Donotshake,moveordisturbthecamerawhenitisinoperation,assuchactionsmay
result in the malfunction of the device.
• Powerothecameraassoonasitisfoundsmokingorsmeltunusual.
• Pleasedonotplacethecameraaroundtheheatsources,suchastelevisionormicro-
wave oven.

Compro NC3230 - Installation Guide
3
Product Overview
Product Overview
Package contents
The following is a list of items included in the package. Please check the package con-
tents on your hand. If anything is missing, please don’t hesitate to contact your local
distributor.
Qty Item Description
1 Network camera Compro NC3230 dome network camera
3 Hex cap screw For use with the hexagon nuts to mount the
camera on a rack rail
3 Spring washer For use with the included hex head screws and
the Phillips-head screws
3 Plain washer For use with the hex head screws
3 Hexagon nut For use with the hex cap screw to mount the
camera on a rack rail
13-pin power terminal
block
For connecting power
1 10-pin IO terminal block For connecting IO devices
1 User's guide Providing instructions on installation
1 Drill template For aiding in dropped ceiling mount

Compro NC3230 - Installation Guide
4Product Overview
Hardware Overview
Camera Layout
No. Name Description
1 IR LED Provides additional lighting in low light conditions
2 Ambient light sensor Feeds information on environmental lighting
condition to the camera
3 Lens Vari-focal, f 3~9 mm, F1.2~2.1, auto iris, megapixel, IR-
corrected
4 Lens hood Foreliminatingunnecessarylight;directionadjustable
5All-in-one terminal
cable
Intergrating power, IO, Ethernet, BNC, and audio cable,
plus a reset control
6 Reset button Press and hold the reset button for about 8 seconds to
reset the camera back to factory defaults
7 Ethernet port For connection to a PoE or Non-PoE network switch/
router
8 BNC out For connecting to a standard TV with BNC input (only
for live viewing purpose)
9 Tilt adjustment screw For holding the tilting position of the camera

Compro NC3230 - Installation Guide
5
Product Overview
No. Name Description
10 Pan adjustment screw For holding the panning position of the camera
11 Rotation adjustment
screw
Loosen the screw to rotate the lens
12 Tilt adjustment screw For holding the tilting position of the camera
13 Screw holes (on the
bottom) for wall mount
bracket
For installing the wall mount bracket
14 Power connector A 3-pin power connector
15 I/O connector For connection with various I/O devices
16 MIC in (pink) For connecting to an external microphone
17 Audio out (green) For connecting to an external speaker
18 Zoom lever Move the zoom lever between Wide and Tele to adjust
the angle of view
19 LED status indicator Indicating system status
20 Focus adjustment ring Turn the focus adjustment ring to adjust the focus
Power Connector Pinout
The following table indicates the pinout of the camera’s terminal power connector.
2
31
Pin Function
1 + 12V DC
2COM
3 24V AC

Compro NC3230 - Installation Guide
6Product Overview
Digital I/O Connector Block
The digital inputs are normally used with security sensors, e.g. passive infrared sensors
(PIR), smoke detectors, etc. They work by detecting a change in the state of open and
closed circuit. The output ports are normally used to trigger external audio or visual in-
dicators, e.g. sirens or strobe lights, etc.
Pin Function Specications Note Pinouts
1 Digital Input Port 1 (IN +) Max. 5V DC,
60mA
Floating, TTL
12345678910
2 Digital Input Port 1 (IN –)
3 Digital Input Port 2 (IN +)
4 Digital Input Port 2 (IN –)
5 Digital Output Port 1 (NO) Max. 2 4 V D C
,1A;orMax.
125V AC, 1A
You can only
use either
the Normally
Open (NO) or
the Normally
Closed (NC) at
any given time
6 Digital Output Port 1 (COM)
7 Digital Output Port 1(NC )
8 Digital Output Port 2 (NO)
9 Digital Output Port 2 (COM)
10 Digital Output Port 2 (NC )
Schematic Connection Diagram
The following output scenario is where the siren will only sound when the input has
been triggered. Should you wish to use the other way around in which the output de-
vice keeps staying on until the input has been triggered, please use NC.
Digital In port: Digital Out port:

Compro NC3230 - Installation Guide
7
Installation
Installation
Mounting on a Dropped Ceiling
Before you mount the camera on a dropped ceiling, you must rst ensure that the ceil-
ing is robust enough to hold the weight of the camera. Then refer to the following steps.
1. Use the supplied drill template to drill three mounting holes on the ceiling. Then
drill a hole for the camera’s protective cap.
2. Secure the camera to the ceiling using the supplied hex cap screws and hexagon
nuts. Make sure you use a spring washer and a plain washer in between the nut
and the ceiling (with the spring washer below the nut).
1/4" Screw
1/4" Nut
1/4" Spring Washer
1/4" Plain Washer
Ceiling or plate
3. Ensure the screws are securely tightened. Then, if you need to run the cable
through the ceiling, drill a cable hole on the ceiling and then thread the camera’s
terminal cable through the cable hole.
1/4" Screw
1/4" Nut
1/4" Spring Washer
1/4" Plain Washer
Ceiling or plate

Compro NC3230 - Installation Guide
8Installation
Re-routing Terminal Cable
If necessary, you can have the terminal cable exit from the bottom of the camera. To do
so, remove the camera’s top cover rst and go ahead to detach the entire terminal cable
, along with the plastic cable gland, from the camera. Then unscrew the plastic conduit
entry cover on the bottom. Fasten the plastic cable gland to the bottom conduit entry,
and thread the terminal cable through the bottom conduit entry, and then connect the
cables to the camera’s connectors. Finally, screw the plastic cover you’ve removed from
the camera’s bottom into the side conduit entry.
Side Conduit
Entry
Cable Gland
Bottom Conduit
Entry
Connect the Cables
Basic Cabling
The gure below shows the basic cabling of your IP camera.
3
2
1. LAN cable from PC to hub/router: If your LAN cable from PC has been connected

Compro NC3230 - Installation Guide
9
Installation
to the Cable/ADSL modem, please re-connect it to the Ethernet port of your net-
work hub/router.
2. Ethernet port on camera: Use a RJ-45 LAN cable to connect the Ethernet port of
the IP camera to the Ethernet port of your network hub/router.
3. Power adapter (optional accessory): Attach the power adapter to the camera’s
power connector when you are not using the camera’s PoE function. Then con-
nect the power plug to a power outlet. If you intend to use PoE (Power-over-
Ethernet) to power the camera, refer to the next section.
Connect Camera Using PoE
This camera supports PoE (Power-over-Ethernet), which allows electrical power and IP
data to be both delivered on a single Ethernet cable. The following instructions explain
how to connect your network camera using PoE.
1. Using PoE Switch: If the Ethernet ports on your network switch/router support
PoE (Power-over-Ethernet), you can directly connect the Ethernet port of the net-
work camera to the PoE port of your network switch/router to power the camera.
Midspan
(PoE Injector)
Switch
PoE Switch
(802.3af class3)
2. Using Non-PoE Switch: If you are using the camera with a non PoE capable net-
work switch/router, yet you still want to use PoE to power the camera, you need
to prepare a PoE injector (or midspan, not supplied) rst and then connect the
camera to a Non-PoE network switch through a PoE injector.

Compro NC3230 - Installation Guide
10 Installation
Midspan
(PoE Injector)
Switch
PoE Switch
(802.3af class3)
Install Camera Software
Prior to installing camera software, make sure you have powered on the Compro IP
Camera installed in your home/oce network.
To begin software installation, insert the installation CD included in the package into the
CD-ROM drive of your viewing PC. Make sure your Compro IP camera connects to the
same home/oce network that your viewing PC connects to. Then the Compro iWizard
setup utility will start automatically to guide you through the installation process. If the
iWizard doesn't start on its own, browse the contents of the installation CD and double-
click on the "iWizard.exe" le to run the setup wizard. (Note if you are running Windows
7/ Vista, you need to run iWizard tool with system administrator rights. Simply right click
on the iWizard icon on your desktop, and select "Run as administrator")
After the Compro iWizard is launched, select the displayed language first. Then click
[IP Camera Setup] and select the camera model you wish to install, and follow the on-

Compro NC3230 - Installation Guide
11
Installation
screen instructions to complete the software installation.
Adjust the Image
Follow the instructions below to adjust the camera's varifocal lens.
Adjust Zoom and Focus
1. To adjust the zoom and focus, first remove the protection sheet from the top
cover, and then loosen the xing screw on the top cover to remove the top cover.
2. Loosen the zoom lock lever (labeled in below gure) and move the lever to
adjust the angle of view. Then tighten the zoom lock lever.
3. Loosen the lock screw on the focus ring and then turn the focus ring (labeled
) clockwise or counterclockwise to adjust the focus. After obtaining a satisfying
result, tighten the lock screw and re-install the top cover.
180° 180°
60° 60°
Adjust Pan/Tilt/Rotation
To adjust the camera's panning or tilting position, or to rotate the lens (for horizon align-
ment), please remove the top cover rst and then follow the steps below.
1. Loosen the pan adjustment screw (labeled in below gure) and then rotate
the lens holder (labeled in below gure) to adjust the camera's panning posi-
tion. The pan adjustment range is between +180 degrees to -180 degrees.
2. Tighten the pan adjustment screw and then, if necessary, go on to adjust the tilt-
ing position.

Compro NC3230 - Installation Guide
12 Installation
180° 180°
60° 60°
3. Loosen the tilt adjustment screw (labeled in below gure) on both sides and
then tilt the lens holder (labeled in below gure) to adjust the camera's tilting
position. The tilt adjustment range is between +60 degrees to -60 degrees.
4. Tighten the tilt adjustment screws and then, if desired, go on to adjust the rota-
tion of the camera image.
180° 180°
60° 60°
\
5. Loosen the rotation adjustment screw (labeled in below figure). Then grab
the lens holder by the holder boss (labeled in below gure) on both sides and
rotate the lens holder clockwise or counterclockwise to adjust the horizon in the
live image. The rotation adjustment range is between +180 degrees to -180 de-
grees. Tighten the rotation adjustment screw when completed.
180° 180°
60° 60°
6. Rotate the lens hood inside the top cover so the opening in the lens hood is
aligned with the camera's new position.

Compro NC3230 - Installation Guide
13
Installation
180° 180°
60° 60°
7. Having obtained the optimal result, re-install the top cover to complete the op-
eration.
Change SD Memory Card
The camera comes with a 4GB microSD card pre-installed inside the housing. The SD
memory card is user-upgradeable. And if you like to replace it, refer to the steps below
that explain the procedure.
1. Loosen the xing screws on the top cover and remove the top cover.
2. Locate the microSD card slot below the camera's LED status indicator. Unplug
the digital IO cable and audio cables from the camera, and then push the pre-
installed SD card gently to release it.
3. Pull the SD card out and insert a new one into the slot, and re-connect the digital
IO cable and audio cables. Finally, re-install the top cover to complete the up-
grade.
microSD/SDHC
card slot

Compro NC3230 - Installation Guide
14 Operation
Operation
Access the Camera
Find Out the Camera's IP Address
Using the iWizard setup utility to search for your Compro IP camera on the LAN network
is the easiest way to nd out your camera's IP address, as the IP address of your camera
will be revealed in the search result.
To start searching for your camera using iWizard, double-click on the iWizard icon (or
tap Start > Programs > ComproView > iWizard) to launch the iWizard setup utility. Then
select your language and a camera model, and go ahead to scan for all the available
Compro IP surveillance products installed on your LAN network. The scanning generally
takes around 1 minute to complete, and once the scanning completes, you shall see
your Compro IP camera and its IP address on the list. Then you can double-click your
camera on the list to view live camera video right away on the Internet Explorer.
If your camera does not turn up on the list, try performing another search. Or try con-
necting your IP camera directly to your viewing PC, and run iWizard again to manually
congure the camera's IP address.
View Live Camera Video
After you have determined the camera's IP address, you may now:
1. Open the Internet Explorer on your viewing PC.
2. Enter the camera’s IP address in the address bar. (e.g. 192.168.0.100)
3. Adialogboxthatrequeststheusernameandpasswordappears;enteravalid
user name and password, and then press OK. The default user name and pass-
word are both "admin".
4. After valid user name and password are entered, Internet Explorer will prompt
the installation of camera software from "Compro Technology, Inc.’’
5. Click on the warning message and choose to install the ActiveX. (Compro ActiveX
components only support 32-bit Internet Explorer. Hence, if the viewing com-

Compro NC3230 - Installation Guide
15
Operation
puter system is running 64-bit version of Windows, the 32-bit version of Internet
Explorer must still be used to access the camera.)
6. And then the reconrmation dialog box will come up. Please press [Install] twice
to install both the "USActiveX.cab" and "ComproClientActivex.cab" on your sys-
tem.
7. Meanwhile, the Windows Security Alert dialog may appear. Please click [Unblock]
to unblock it from rewall.
8. Now you can start using WebVUer on Internet Explorer to watch live video and
manage IP camera.
Access the Camera over the Internet
To view camera video remotely over the Internet, one will need to:
1. Ensure that the camera’s image quality setting stays within the bandwidth limit.
Check the camera’s image quality setting in [Setup] > [Video]. If the quality set-
ting exceeds the upstream bandwidth limit, stuttering video or even blank screen
may occur.
2. Check the network ports used by the camera by going to [Setup] > [Network] and
note down the HTTP and RTSP port number, which are 80 and 554 respectively
by default.
3. Enable port forwarding on the router that the camera connects to, and allow trac
on ports the IP camera is using. Consult the user manual of your router for port for-
warding instructions. (When conguring port forwarding/mapping on your router,
note that the public RTSP port must be equal to the internal RTSP port used by the
IP camera.)

Compro NC3230 - Installation Guide
16 Operation
After configuring port forwarding successfully, you can now log on to the IP camera
from a remote location by entering the camera's IP address plus its HTTP port number in
the location eld of Internet Explorer. For example, enter "http://61.220.20.16:80".
If you have multiple Compro IP cameras installed, you will need to change the HTTP
and RTSP port on them manually so each one of them will use a different port. For
instance, let the second camera use HTTP port 81 and RTSP port 555 and log on to
"http://61.220.20.16:81" to access the second camera.
!
Important:
For detailed information on installation and operation,
please refer to the user's manual on the installation CD .

Compro NC3230 - Installation Guide
17
Technical Specications
Technical Specications
NC3230 Technical Specications
CAMERA
Sensor 1/3" CMOS 2-megapixel sensor
Lens Vari-focal, f 3~9 mm, F1.2~2.1, auto iris,
megapixel, IR-corrected
Zoom 3X optical, 10x digital (total 30x)
Angle of View 31.7° ~ 93°
Day/Night Automatically controlled Infrared-cut filter, 18
built-in IR LEDs (eective 20m)
Min Illumination IR Mode: 0 lux with IR LEDs on in darkness
Color Mode: 1.0 lux
Shutter Time 1/5 ~ 1/16000 Sec.
Camera Angle
Adjustment
360° Pan (-180°~180°), 120° Tilt (30°~150°),
360° Rotation
VIDEO
Video Format M-JPEG, MPEG-4, H.264
Resolutions 160x120, 320 x 240, 640 x 480, 1280 x 720, 1280 x
1024, 1600 x 1200
Frame Rate Up to 30 frames at 1280 x 720 (720P)
Up to15 frames at 1600 x 1200
Video Streaming Multiple video streams
Dynamic Control Active bandwidth management, activity adaptive
streaming
Image Settings
Adjustable image size and quality
AGC, AWB, AES
Configurable brightness, saturation and
sharpness
AUDIO
Compression
Format
G.711 PCM 64 Kbit/sec, bi-directional audio
streaming
Audio Input /
Output 3.5 mm phone jack, mic-in x 1, line-out x 1
System
Integration
Sensor In / Alarm
Out In x 2, relay out x 2, terminal block line out
Intelligent
Analytics
Motion detection, tampering detection, loitering
detection, audio detection, multi-zone/sensitivity

Compro NC3230 - Installation Guide
18 Technical Specications
System
Integration
Triggering Event Analytics, schedule, I/O, network failure
Triggering
Reaction
SMS, snapshot, local/remote recording, e-mail,
FTP, alarm output, ComproView® notication
SDK Yes
Local
Storage
Local Storage Built-in microSD slot
Format AVI(audioincl.),byeventsorschedule;JPEG,le
name format customizable
Network
Protocols
3GPP, ARP, DDNS, DHCP, DNS, FTP, HTTP, ICMP/
IPv4, IGP, NTP, PPPoE, QoS, RSP, RTSP, SMTP, SSL,
TCP/IP, UDP, UPnP
Ethernet 10/100 Base-T, autosensing, RJ-45
User Group 2 levels, unlimited users, ID/password protected,
max 10 simultaneous users
Diagnostics Auto connectivity diagnosis, auto bandwidth
detection, iWizard
Remote
Surveillance
Mobile
Surveillance
M-JPEG, 3GPP over Android, BlackBerry, iPhone,
Windows Mobile (features vary)
Web Surveillance 16-CH WebVUer over Internet Explorer, Chrome,
Firefox, Safari (features vary)
General
Unit
Conguration
Rebooting, factory default, date/time
synchronization, user profile management,
rmware upgrade, OSD, multilingual UI
User
Authentication ID, password
Firmware HTTP mode
OSD Text or image overlay, 4 locations
Language
Chinese Traditional, Chinese Simplied, German,
Spanish, English, Japanese, Portuguese, Russian,
Turkish, Ukrainian, Bulgarian
Regulatory CE, FCC
Mechanical
Weather
Resistance IP66
Dimensions Ø 160 x 135 mm
Weight (Net) 1140 g (2.52 lb.)