COMPRO NC420 User manual

Network Camera
NC420
NC450
Model No.
V2-110118

Copyright
© 2011 Compro Technology, Inc. All rights reserved.
Trademark
Compro Technology is the registered trademark of Compro Technology Inc. All other
company and product names mentioned in this document are registered trademarks of the respective
companies.
Restriction
No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and disclaims any implied
warranties of merchantability, quality, or fitness for any particular purpose. The information in this
document is subject to change without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such changes.
Revision History
2011/01/13 Added Important Notices
2011/01/07 Original version
Compro Technology Inc.
www.comprousa.com
Tel. [phone], Fax [phone]
3F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan
Support e-mail: suppor[email protected]

Contents
Contents
Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
NC420 Feature List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
NC450 Feature List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Application Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Camera Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Terminal Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Connector Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Digital I/O Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Chapter 3: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting Camera Using PoE Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Adjusting the Varifocal Lens of NC450 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Changing SD memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing Camera Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Running the iWizard Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Installing ComproView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Chapter 4: Accessing Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Viewing Streamed Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Accessing via PC Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Accessing via iPhone/Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
Accessing via 3GPP Mobile Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Enabling Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Voice Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Chapter 6: Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Video Mode (NC450 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Stream Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Intelligent Frame rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Active Bandwidth Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Video Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Video Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
White Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Backlight Compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Flickerless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Exposure Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Low Light Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
IR Light Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Embed Text and Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Flip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
Auto Iris Mode (for NC450 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6

Compro NC420 / NC450
Auto Iris Level (for NC450 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Network Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Network Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Event Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Event Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
Trigger Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Motion Detection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
I/O Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-14
Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Loitering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Recording Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Recording History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17
Date Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Multi-Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Chapter 7: Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Prole Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Reset All Settings to Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Chapter 9: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Recoguring Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Cabling Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reset to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with the ActiveX Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
No user interface in the browser: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Trouble with Remote Viewing on Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
DDNS Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Chapter 10: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
NC420 Technical Specs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
NC450 Technical Specs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Chapter 11: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
List of Figures and Tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

1-1
Chapter 1: Important Notices
Chapter 1: Important Notices
Regulatory Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthereceiverisconnected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
To assure continued compliance, any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
Operation Safety
Before starting using the camera, please read and follow the steps below to protect your IP camera.
• Pleaseplacethenetworkcameraonalevelsurfaceandoutofdirectsunshine.
• Pleasedonotdropthecamerabodytotheground;itmaycausethedamagetomainparts.
• Pleasedonotdisassembleorremodeltheproduct;itmaycausedamageorre.
• Donotshake,moveordisturbthenetworkcamerawhenitisinoperation,assuchactionsmayresultinthe
malfunction of the device.
• Powerothenetworkcameraassoonasitisfoundsmokingorsmeltunusual.
• Pleasedonotplacethenetworkcameraaroundtheheatsources,suchastelevisionormicrowaveoven.
Regulatory Notice & Operation Safety

1-2
Compro NC420 / NC450
About this Manual
This manual is only intended for the users of Compro NC450 and NC420 network camera, and is applicable
for rmware release 2.0. The camera on the cover of this manual is a NC450 and may dier with NC420 in
appearance. Before starting using the network camera, please read and follow the steps below to protect
your camera.
Conventions in this Manual
While you are using this manual, pay attention to some symbols and notations that are used to draw
attention to special situatinos such as:
Caution!
Information provided here is critical to prevent damage to the product
or injury to the user.
!
Important:
Here it provides instructions that a user must follow in order to complete
a task.
Note:
Additional information or tips to help the user operate the product.
About this Manual & Conventions in this Manual

2-1
Chapter 2: Product Overview
Chapter 2: Product Overview
Package Contents
Please check the package contents on your hand. If anything is missing, please don’t hesitate to contact your
local distributor.
Figure 2-1. Parts list
Network camera
Installation CD
Quick start guide
3-pin power terminal block x 1, 7-pin I/O+RS485 terminal block x 1
Package Contents

2-2
Compro NC420 / NC450
NC420 Feature List
• 1/4"progressivescanCMOSsensor
• Superiorlow-lightperformanceupto60FPS
• H.264,MPEG-4andM-JPEGcompression
• Dynamicdualstreaming,activebandwidthmanagement,activity-adaptivestreaming,Quality-of-Service
(QoS)
• Two-wayaudiocommunication
• TrueDay&NightbyICR,IRLED
• Megapixel4.0mmlens,largeF1.5aperture
• Intelligentvideoanalytics
• DigitalI/O&SystemintegrationbyRS-485
• Power-over-Ethernet(PoE)
• IP66weatherresistanceforoutdoorapplications
• 2GBon-boardlocalstorage(upgradable)
• 3GPPandM-JPEGmobilesurveillance
• 16-CHWebVUerremotesurveillanceonmajorwebbrowsers
• Free32-CHComproViewadvancedvideomanagementsystem
NC450 Feature List
• 1/3"progressivescanCMOSimagesensor
• AOI(areaofinterest)croppedfromnative1600by1200HDsensorimageatmax15FPS
• HDTV720presolutionupto20FPS
• H.264,MPEG-4andM-JPEGcompressions
• Dynamicdualstreaming,activebandwidthmanagement,activity-adaptivestreaming&Quality-of-Service
(QoS)
• Two-wayaudiocommunication
• TrueDay&NightbyICR,IRLED
• HDvari-focallens,f3~9mm,F1.2~2.1
• Intelligentvideoanalytics
• DigitalI/OandsystemintegrationbyRS-485
• Power-over-Ethernet(PoE)
• IP66weatherresistanceforoutdoorapplications
• 2GBlocalmicroSDstorage&remoteNASstorage
• 3GPPandM-JPEGmobilesurveillance
• 16-CHWebVUerremotesurveillanceonmajorwebbrowsers
• Free32-CHComproViewvideomanagementsystem
Full Feature List

2-3
Chapter 2: Product Overview
Application Diagram
PoE
ICR + IR
RS-485
I/O Module
I/O Input
Sensor
I/O Output
Alarm
Video
Analytics
32-CH ComproView
True
Day & Night
iPhone
16-CH WebVUer
3rd-party NAS
3GPP
microSD/SDHC
Local Storage
Audio Input
Audio Output
Internet
Figure 2-2. Application diagram
Application Diagram

2-4
Compro NC420 / NC450
Hardware Overview
Camera Body
Top
Side
Bottom
Front
Figure 2-3. hardware overview
Lens cover – Remove the lens cover only when you want to replace SD memory card.
Sunshield – Sunshield prevents overheating.
IR LEDs – 18 built-in IR LEDs.
Lens–Built-in3~9mmvarifocallensforNC450.OnNC420,af4.0mm,F1.5lens.
Light sensor (appearing green) – Light sensor allows the camera to obtain information on environmental
lighting condition.
Screw holes for sunshield – Allow you to install sunshield.
Screw holes for bracket – Allow you to install camera bracket.
Hardware Overview

2-5
Chapter 2: Product Overview
Terminal Connectors
Figure 2-4. Terminal connectors
Power connector – A 3-pin power connector.
IO & RS-485 connector – Connect to all sorts of I/O devices or Pant/Tilt mount controlled via RS-485 port.
Ethernet connector – Connect to the Ethernet port of your network hub/switch.
Audio out (green) – Connect to an external speaker.
Microphone in (pink) – Connect to an external microphone.
Hardware Overview

2-6
Compro NC420 / NC450
Reset Button
The reset button of your IP camera is located at the rear end of the camera body (inside the housing). To
access the reset button, you need to open the dome-shaped back cover. In order to do so, rst loosen the
plastic hexigonal ring that fastens the cables to the rear end of camera housing, and then unscrew the screws
that fasten the dome-shaped back cover. Afterwards, press and hold the reset button for about 10 seconds to
reset the camera to the factory default settings.
Reset
Figure 2-5. Resetting camera
Power Connector Pinouts
The following indicates the pinouts of the the camera’s terminal power connector.
2
31
Pin Function
1 + 12V DC
2COM
3 24V AC
Table 2-1. Power connector pingouts
Reset Button & Power Connector Pinouts

2-7
Chapter 2: Product Overview
NC450
NC420
NC450
NC420
Digital I/O Connector Block
Digital I/O Connector Block
The I/O connector on the back of the camera provides a central interface between your home security system
and various output devices.
The digital inputs are normally used with security sensors, e.g. passive infrared sensors (PIR), smoke detectors,
door/window sensors, etc. They work by detecting a change in the state of open and closed circuit. You can
check the status of the circuit in [Setup] > [Event Setup] > [I/O Status].
The output port is normally used to trigger external audio or visual indicators, e.g. sirens or strobe lights, etc.
12
3
4
567
Pin Function Specications Note
1 RS-485 (D +)
N/A N/A
2 RS-485 (D –)
3 Digital Output Port (NC )
+Max 24VDC, 1A or
Max 125VAC, 1A
You can only use either
the Normally Open (NO) or
Normally Closed (NC) at a
given time.
4 Digital Output Port (COM)
5 Digital Output Port (NO)
6 Digital Input Port (IN –)
Max 5VDC, 60mA Floating, TTL
7 Digital Input Port (IN +)
Table 2-2. Buttons in recording history
Figure 2-6. Digital IO wiring

2-8
Compro NC420 / NC450
Notice!
The above output scenario is where the siren will only sound when the
input has been triggered. Should you wish to use the opposite way
in which the output device keeps staying on until the input has been
triggered, please use NC.
Digital I/O Connector Block

3-1
Chapter 3: Installtion
Chapter 3: Installation
Connecting the Cables
The picture below shows the basic connection of your IP camera.
1
2
3
Figure 3-1. Connection of cables
LAN cable from PC to hub/router: If your LAN cable from PC has been connected to the Cable/ADSL
modem, please re-connect it to the Ethernet port of your hub/router.
Ethernet port on camera: UseaRJ-45LANcabletoconnecttheEthernetportoftheIPcameratothe
Ethernet port of your hub/router.
Power adaptor (optional): Attach the power adaptor to the camera’s power connector when you are
not using the camera’s PoE function. Then connect the power plug to a power outlet.
Caution!
• PleasedonotrotateyourIPcamerabyhand.Itmaycausethedamage
of the IP camera.
• Whenyouunplugthepowerplugfromthewalloutletwhilethe
camera is still in operation, wait for 4 seconds before plugging the
power plug back in the wall outlet. And avoid too frequent plugging
and unplugging of power cable.
• Ifthepowercableandthenetworkcableconnectedtothecameraare
not securely fastened, it could lead to unstable connection.
Connecting the Cables

3-2
Compro NC420 / NC450
Connecting Camera Using PoE Feature
The illustrations below show how to connect your network camera to take advantage of the PoE feature.
1
2
PoE Switch
(802.3af class3)
Figure 3-2. Connecting to a PoE-enabled LAN switch
1
2
3
Switch MidSpan
Figure 3-3. Connecting to a LAN switch through a midspan
Connecting Camera Using PoE Feature

3-3
Chapter 3: Installtion
Adjusting the Varifocal Lens of NC450
The NC450 camera comes with a varifocal lens inside the housing (as opposed to the built-in xed lens of the
NC420). If you like to adjust its focus and zoom, follow the steps below.
Step 1 - Power o the camera and detach the sunshield by loosening the top screws.
Figure 3-4. Detaching sunshield
Step 2 - Remove the lens cover at the front by turning it counterclockwise. Then turn the zoom ring on knob 1,
and the focus ring on knob 2. Then re-install the lens cover.
2
1
Figure 3-5. Adjusting zoom and focus
Adjusting the Varifocal Lens of NC450

3-4
Compro NC420 / NC450
Changing SD memory Card
The camera comes with a 2GB microSD card pre-installed inside the housing. If you like to replace it, following
the steps below.
Step 1 - Power o the camera and detach the sunshield by loosening the top screws.
Figure 3-6. Removing sunshield
Step 2 - Loosen the connector that fastens the cables to the rear end of the camera. Unscrew and remove the
dome-shaped back cover, and disconnect all the cables connected to the circuit board. Then remove
the lens cover at the front.
2
1
3
Figure 3-7. Removing lens cover and back cover
Step 3 - Loosen the screws that secure the lens to the housing. Then slowly pull out the circuit board to reveal
the SD card slot (but don't remove it from the housing). Push the pre-installed SD card gently to
release it. Pull the card out and insert a new one into the slot.
1
2
Figure 3-8. Changing microSD card
Step 4 - Slide the circuit board back to its position. Secure the lens to the housing. Reconnect the cables at
the rear end, and install the lens cover and back cover.
Changing SD memory Card

3-5
Chapter 3: Installtion
Installing Camera Software
The software for your camera includes 3 major parts which help you use the IP camera:
1. iWizard Installer and iWizard utility: For quick and convenient setup of your IP camera software/
hardware in steps. Having installed the iWizard, double-click on the iWizard icon on your desktop and
it will start to search the available cameras on your network.
Figure 3-9. iWizard
2. 16-CH WebVUer: This provides Live View and controls via Internet Explorer (ActiveX). The WebVUer
also supports multi-channel management, allowing you to monitor up to 16 cameras simultaneously.
Figure 3-10. 16-CH WebVUer
3. ComproView: A professional PC-based surveillance software that supports up to 32 simultaneously
channels and real-time recording, playback, event alerting and more.
Figure 3-11. 32-CH ComproView
Installing Camera Software

3-6
Compro NC420 / NC450
Running the iWizard Installer
To install the video software to your system, insert the installation CD supplied with the IP camera into your
CD-ROM drive, and the iWizard installer will start automatically and guide you during the installation process
of the hardware and software for your camera. First you will be asked to select the displayed language of the
iWizard. Then choose [Device Setup], and click on the the type of Compro surveillance product you wish to
install, and select a model from the list. Then hit [OK].
Note:
If Autorun has been disabled in your computer, please browse the
contentsoftheinstallationCDanddouble-clickonthe"iWizard.exe"
le to run the setup wizard.
1. Connect the device according to the
illustration. And click [Next].
Figure 3-12. Hardware Setup
2. Follow the on-screen instruction to
adjust the focal range of the varifocal
lens (for NC450 only). Then click [Next]
to search for your camera on the LAN
network.
Figure 3-13. Hardware Setup
Installing Camera Software