COMPRO TN900R User manual

Network Camera
Model No.
V1-140422
TN900R
TN900RW

Copyright
© 2014 Compro Technology, Inc. All rights reserved.
Trademark
Compro, and the Compro logo are trademarks of Compro Technology, Inc. C4Home and C4Home logo
are registered trademarks of AVSecur Technology, Inc. Microsoft, Windows Vista, Windows and the
Windows logo are trademarks of the Microsoft group of companies. SD, SDHC and microSDHC Logos
are trademarks of SD-3C, LLC. Apple, Apple Logo, Mac, Mac OS, iPad, iPhone are trademarks of Apple
Inc., registered in the U.S. and other countries. Android is a registered trademark of Google, Inc. Other
names and marks are trademarks of their respective owners.
Restriction
No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and disclaims any implied
warranties of merchantability, quality, or fitness for any particular purpose. The information in this
document is subject to change without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such changes.
Revision History
2014/04/22 Original Version (C4Home V1.3)
Compro Technology, Inc.
www.comprosecurity.com
Tel. [phone], Fax [phone]
4F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan
Support e-mail: suppor[email protected]

Contents
Contents
Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Compro TN900R/TN900RW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
FCC Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
FCC Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Operation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
TN900R/TN900RW Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
For viewing PC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
For Internet Access: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Camera Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
LED Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Chapter 3: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Setup from iPhone/Android phone or tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
With Ethernet Cable or Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Setup Network Camera from WPS Connection (TN900RW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Setup from PC and Installation CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
With Ethernet Cable or Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Compro iDDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Mounting on the Wall or Ceiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Chapter 4: Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Ways of Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Instant Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
From C4Home iPhone/Android App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
From Android Phone/Tablet App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
From C4Home Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Accessing via PC Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Accessing via M-JPEG Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Accessing via 3GPP Mobile Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Enable Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Voice Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4
Chapter 6: Conguration (From WebVUer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Stream Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Video Buer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Video Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Video Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
White Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Backlight Compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Flickerless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

TN900R/TN900RW - User’s Manual
Low Light Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
IR Light Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Embed Text and Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Network Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Network Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-6
QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Preset Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Patrol Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Event Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Event Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10
Trigger Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Temperature Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Recording Setup                                                 
Recording History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Date Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
Multi-Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Chapter 7: Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Reboot Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Prole Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Reset All Settings to Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Chapter 9: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reconguring Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Cabling Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reset to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with the ActiveX Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
No User Interface on the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with Remote Viewing on Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
DDNS Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Chapter 10: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
TN900R/TN900RW Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Chapter 11: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

Contents
Examples of Port Forwarding Setup on Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1
Abocom WAA813rn Port Forwarding Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
ASUS RT-N12 Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
D-Link DIR-655 Virtual Serve Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
TP-LINK wr1043n Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-3

TN900R/TN900RW - User’s Manual

1-1Compro TN900R/TN900RW
<頁頁頁頁頁頁>
Chapter 1: Important Notices
Chapter 1: Important Notices
Compro TN900R/TN900RW
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer-
ence in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in ac-
cordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
You are cautioned that changes or modications not expressly approved by the party responsible for compli-
ance could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
Operation Safety
Before starting using the camera, please read and follow the steps below to protect your IP camera.
• Please place the IP camera on a level surface and out of direct sun shine.
• Please keep the IP camera indoors and away from water, dust, humidity or magnetic products.
• Please do not rotate your IP camera by hand. It may cause the damage of the IP camera.
• Please do not drop the IP Camera body to the oor; it may cause the damage to main parts.
• Please do not disassemble or remodel the product; it may cause damage or re.
• Do not shake, move or disturb the IP camera when it is in operation, as such actions may result in the mal-
function of the device.
• Power o the IP Camera as soon as it is found smoking or smelt unusual.
• Please do not place the IP Camera around the heat sources, such as television or microwave oven.

1-2
<頁頁頁頁頁頁>
About this Manual
TN900R/TN900RW - User’s Manual
About this Manual
This manual is only intended for the users of Compro TN900R and TN900RW network camera.
Conventions in this Manual
While you are using this manual, pay attention to some symbols and notations that are used to draw atten-
tion to special situations such as:
Caution!
Information provided here is critical to prevent damage to the product or
injury to the user.
!
Important:
Here it provides instructions that a user must follow in order to complete
a task.
Note:
Additional information or tips to help the user operate the product.

2-1Package Contents
<頁頁頁頁頁頁>
Chapter 2: Product Overview
Chapter 2: Product Overview
Package Contents
Please check the package contents on your hand. If anything is missing, please don’t hesitate to contact your
local distributor.
Quick Start Guide
IP Camera
2x 2x
Figure 2-1. Parts list
Network Camera
RJ-45 LAN Cable
Power adapter (5V, 2A) and power cable
Quick Start Guide
Installation CD
Wall mount plate
Screw for ceiling mount x 3, screw mount x 3, camera pad x4
USB Wireless adapter (TN900RW only)

2-2
Camera Layout
Features
TN900R/TN900RW - User’s Manual
Features
TN900R/TN900RW Key Features
• 720P / HD resolution
• Motorized Pan / Tilt control from smartphone / tablet
• Built-in IR receiver and transmitter for home appliances remote control
• Built-in temperature sensor for room temperature detection
• 10x digital zoom
• Day / Night functionality with built-in IR-cut lter and IR LEDs
• Dual H.264/MJPEG video stream
• Exclusive C4Home cloud app
• microSDHC slot for storing event snapshots and recordings
• Push Notication and Audio Alarm
• Air Firmware Update
• Share video and private mode
• Dropbox cloud storage support
• Smart Motion Detection
• Built-in microphone and speaker for smartphone two-way audio
• Upgradable Compro 802.11 b/g/n wireless adapter (TN900RW package includes.)
System Requirements
For viewing PC:
• Computer with 2.8GHz dual-core processor and 2GB memory or above
• Operating system: Windows XP SP3, Vista SP1, Windows 7, Windows 8, Mac OS X 10.6 (LiveView in M-JPEG
mode only)
• Internet browser: Internet Explorer 8.0 or later, non-IE browser requires VLC plug-in installed.
For Internet Access:
• Cable or DSL Modem
• Subscription with an Internet Service Provider (ISP)

2-3Camera Layout
Features
Chapter 2: Product Overview
Camera Layout
microSD
DC5V
WPS/RESET
AUDIO MIC
OUT
LAN
IN
microSD
DC5V
WPS/RESET
AUDIO MIC
OUT
LAN
IN
Figure 2-2. Front and rear view of TN900R/TN900RW
1. IR transmitter
2. IR LEDs x 5 (12 in total)
3. Light sensor
4. Lens
5. IR LEDs x 6 (12 in total)
6. Microphone
7. LED status indicator
8. IR Receiver
9. Built-in speaker
10. USB wireless adaptor connector
11. microSD/SDHC card slot
12. Temperature sensor
13. Ethernet port
14. Audio output
15. Microphone output
16. Reset button (WPS in TN900RW)
17. Power connector

2-4
<頁頁頁頁頁頁>
LED Status Indicator
TN900R/TN900RW - User’s Manual
LED Status Indicator
The LED status indicator comprises a blue LED and a red LED. When you turn on the power of IP camera, the
camera will start booting procedure. The IR LEDs and LED status indicator will be lit in the following patterns:
1. A few seconds after the IP camera powers on, the IR LEDs and LED status indicator becomes lit. The IR
LEDs appears red.
2. After about 5 more seconds, the IR LEDs turns o.
3. Attempting to connect: Establishing connection takes about 60 seconds. After the connection is estab-
lished, the blue LED will remain lit.
4. Connection established: LED status indicator remains lit in blue.
5. Connection failed: Blue LED light ashing on and o.
Red LED Blue LED Indication
On On System booting up
O On (turn off 0.5 sec. in
every 5 sec.)
Successfully established local network
connection
O On Successfully established internet network
connection
On O Performing hardware test
O O Powered o
Blinking (every 0.5 sec.) O Failed to connect to network / failed to
establish a WPS connection
O Blinking (every 0.5 sec.) Attempting to establish a WPS connection
O Blinking (every 0.2 sec.
in a 3-second period)
Successfully established a WPS connection
Blinking (every 0.5 sec.) Blinking Attempting to establish network connec-
tion
Table 2-1. LED status

3-1Setup from iPhone/Android phone or tablet
<頁頁頁頁頁頁>
Chapter 3: Installation
Chapter 3: Installation
Setup from iPhone/Android phone or tablet
With Ethernet Cable or Wireless Connection
Connect an Ethernet cable between your network camera and your wireless network router.
If your package include a wireless adaptor, please plug it into the USB port of network camera for wire-
less reception. The camera’s USB port only supports the wireless adapters from Compro. Do not use any
other USB adapters on Compro IP cameras. You must setup the network camera with Ethernet cable
connected then go to wireless setup.
Attach the power adapter to the camera’s power connector and connect the power plug to a power out-
let. When it power on successfully, the LED indicator will shows blue light.
Make sure your smartphone is able to go to internet via your wireless router. Then scan the QR code
below for download and install the C4Home app. Or you can download the C4Home app from Apple
app store or Google Play and install to your smartphone. Start C4Home app and register your personal
C4Home account.
Login to the C4Home account and click “+” to add new camera, we provide 3 ways to add your camera:

3-2
Setup from iPhone/Android phone or tablet
Setup from iPhone/Android phone or tablet
TN900R/TN900RW - User’s Manual
•ScantheQRcodefromthebuttomsideofcamera,itwillautomaticallyaddyourcameratothelist.
•DirectinputthecameraID(10digitalsundertheQRcode)andpassword(default:admin)toadd
•Click“iWizard”buttononaddcamerapagetosearchtheavailablecamerafromyourlocalnetworkand
setup. In this wizard, you can setup camera and wireless connection (With wireless adapter installed).
Now you can watch live video of your network camera from your smartphone or tablet.
Setup Network Camera from WPS Connection (TN900RW)
If your wireless router support WPS connection setup, you can use it to setup network camera directly from
WPS and no Ethernet cable required. (Needs to installed the wireless adapter to the nerwork camera rst.)
Plug in the power of your nerwork camera. Do not connect the Ethernet cable to the network camera. (If
you connect the Ethernet cable, the network camera will running the cable mode.) The LED indicator in
the front of network camera will shows blinking red.
Press the WPS button on the wireless router about 3 sec. to turn on the WPS setup. (The WPS setup may-
be vary from dierent router manufacturers, please refer to the user’s manual of your wireless router for
WPS setup.)
One-click the RESET button on the network camera within 1 minute. And wait for about 1 minute for the
connection between wireless router and nerwork camera.
microSD
DC5V
WPS/RESET
AUDIO MIC
OUT
LAN
IN
WPS
When the connection is established, the LED indicator will shows blue light.
Open the C4Home app from your smartphone and add camera to your list.
0123456789
00:12:34
RESET Button
WPS Button

3-3Setup from iPhone/Android phone or tablet
Setup from iPhone/Android phone or tablet
Chapter 3: Installation
If the WSP setup is not working, please try to setup the network camea with Ethernet cable connection.
!
Important:
• WiththeComprowirelessadapterinstalledonIPcamera,youcanalso
option for using the wireless connection. Please keep in mind that you
can only have one active connection at a given time, either through
LAN or wireless network.
• IfyouconnecttheIPcameratotheIntranet,thenthesamegroupof
users can share the access of IP camera. Please also ensure that the
wireless antenna has been securely installed, or it could lead to unsta-
ble connection.
• Ifthewirelessconnectiondropsrandomlyorplainlyseemsslow,try
bringing your IP camera in closer proximity to the wireless AP/router
and then see if the situation improves.
• Havingmorewallsandceilingsbetweenthewirelesslyconnected
Compro camera and your wireless AP/router will negatively affect
your wireless connection speed. Generally, the number of walls and
ceilings shall be kept in minimum.
• Materialsandobjectslikesolidmetal,aluminum,steel,water,brick,
and concrete will weaken the strength of the wireless signal. Allow
the wireless signal from your wirelessly connected camera and your
wireless AP/router to pass through open doorways when positioning
them.
• Theoperationofthewirelessnetworkmaybeinterferedshouldthere
be other 2.4 GHz devices working in the vicinity, e.g. microwave oven,
digital cordless camera, etc. You may experience slow frame rate or
drops of connection; in such situation, we suggest you try moving the
IP camera away from the area or turning o other appliances.
• Sincewirelesscamerascancauseinterferencesontransmission,you
may encounter erratic behavior when there are more than 10 cameras
operating in close proximity.
• Thedefaultwirelessconnectionmethoduses802.11nstandardand
you should experience a stable connection on your camera within 20
meters of the access point. .

3-4
Setup from PC and Installation CD
Setup from PC and Installation CD
TN900R/TN900RW - User’s Manual
Setup from PC and Installation CD
With Ethernet Cable or Wireless Connection
Connect an Ethernet cable between your PC and your network switch/router.
Connect an Ethernet cable between your network camera and your network switch/router.
If your package include a wireless adaptor, please plug it into the USB port of network camera for wire-
less reception. The camera’s USB port only supports the wireless adapters from Compro. Do not use any
other USB adapters on Compro IP cameras. You have to setup the network camera with Ethernet cable
connected then go to wireless setup.
Attach the power adapter to the camera’s power connector and connect the power plug to a power out-
let. When it power on successfully, the LED indicator will shows blue light.
Complete the cable connection, we provide 2 ways to add your camera:
• Login to C4HomeTM website (www.c4home.com) and add camera to the list. C4Home website not
support the wireless setup of network camera. Please use C4Home app or installation CD for
wireless setup.
• Insert the installation CD to your CD/DVD drive, and running the iWizard.exe to install IP camera.

3-5Setup from PC and Installation CD
Setup from PC and Installation CD
Chapter 3: Installation
Caution!
• ThewirelessconnectionportonlysupportstheComprowireless
adapters ; please do not use other USB adapters on Compro IP cam-
era. Should you remove the wireless adapter during camera opera-
tion, you need to power o the camera rst before re-plugging it.
• Whenyouunplugthepowerplugfromthewalloutletwhilethecam-
era is still in operation, wait for 4 seconds before plugging the power
plug back in the wall outlet. And avoid too frequent plugging and
unplugging of power cable.
• Ifthepowercableandthenetworkcableconnectedtothecamera
are not securely fastened, it could lead to unstable connection.
Note:
You can add more Compro cloud network camera to your account
for management. C4Home app allow maximum 16 network cameras
installed.

3-6
Setup from PC and Installation CD
Setup from PC and Installation CD
TN900R/TN900RW - User’s Manual
To begin setup, insert the installation CD into your CD-ROM drive, and the iWizard will start automatically.
Note:
If Autorun has been disabled in your computer, please browse the
contents of the installation CD and double-click on the "iWizard.exe"
le to run the setup wizard.
1. Select the language for installation net-
work camera.
Figure 3-1. Language selection
2. Select your camera from the list, and wait
until the live video and camera informa-
tion are displayed on the right. (You can
double-check the device name and the
MAC ID which are printed on the serial
number sticker on the back of the camera
and on the package). Click [Next] when
you’re ready .
Figure 3-2. Camera selection
3. The default password is `admin.’ Enter a
new password here (please note down
your new password). You can also click
[Next] to skip this process.
Figure 3-3. Password setup

3-7Setup from PC and Installation CD
Setup from PC and Installation CD
Chapter 3: Installation
4. Check the camera name, date and time
setting.
Figure 3-4. Camera conguration
5. Choose whether to use C4Home service to
remotely access your camera. C4Home is a
platform for viewing, managing and shar-
ing network cameras over the internet. You
may also use a dierent C4Home server by
clicking on [Advanced Settings]. (Default
server is www.c4home.com) (If C4Home
service is enabled, iDDNS service will not
be available for use on the camera.)
Figure 3-5. C4Home setup
Note:
C4Home video streams are encrypted end-to-end and most of the
streams are sent through direct channels and don't pass through
C4Home server, which helps protect user privacy.
6. Choose to have the camera obtain IP ad-
dress automatically (DHCP) or manually
assign its IP address. Then set the connec-
tion port and local power line frequency
settings (not available for change when
C4Home service is enabled)
Figure 3-6. Device conguration

3-8
Setup from PC and Installation CD
Setup from PC and Installation CD
TN900R/TN900RW - User’s Manual
7. Select the orientation of your IP camera in
Standard Position or Ceiling Mount. You
can also change the orientation setting
later via the WebVUer.
Figure 3-7. Camera Orientation
8. (For wireless connection setup) If you are
using TN900RW version nerwork camera,
you can choose to connect wirelessly by
default. The wizard will search for available
access points. Then select one access point
to use.
Figure 3-8. Wireless connection setup
9. (For wireless connection setup) Enter the
correct passphrase, and choose the IP ad-
dress conguration.
Figure 3-9. Wireless connection setup