COMPRO TN1500 User manual

Network Camera
Model No.
V1-130412
TN1500
TN1500W

Copyright
© 2013 Compro Technology, Inc. All rights reserved.
Trademark
Compro Technology is the registered trademarks of Compro Technology Inc. C4HomeTM
and C4HomeTM logo are registered trademarks of AVSecur Technology, Inc. Apple, Mac and Mac OS are
trademarks of Apple Inc., registered in the U.S. and other countries. All other company and product
names mentioned in this document are registered trademarks of the respective companies.
Restriction
No part of this document may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.
Disclaimer
Compro Technology makes no warranties with respect to this documentation and disclaims any implied
warranties of merchantability, quality, or fitness for any particular purpose. The information in this
document is subject to change without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such changes.
Revision History
2013/04/12 Original version
Compro Technology, Inc.
www.comprosecurity.com
Tel. [phone], Fax [phone]
4F, No.12, Alley 6, Lane 45, Pao Shin Road,
Hsintien District, New Taipei City 231, Taiwan
Support e-mail: suppor[email protected]

Contents Compro TN1500/TN1500W
Contents
Chapter 1: Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
FCC Interference Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Operation Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Chapter 2: Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
TN1500 Full Feature List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
TN1500W Full Feature List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Camera Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Chapter 3: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connect the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Setup Network Camera from iPhone/Android phone or tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Setup Network Camera from PC and Installation CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Compro iDDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Mounting on the Wall or Ceiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Chapter 4: Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Ways of Viewing Live Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Instant Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
From C4Home iPhone/Android App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
From Android Phone/Tablet App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
From C4Home Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Accessing via PC Web Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Accessing via iPhone/Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Accessing via 3GPP Mobile Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Chapter 5: Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Icons on Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Enable Digital Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Chapter 6: Conguration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Main Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Stream Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Video Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Video Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
White Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Backlight Compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flickerless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Exposure Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
IR Light Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Embed Text and Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Flip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5
Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Network Diagnostic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Contents Compro TN1500/TN1500W
Network Bandwidth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
RTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Event Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Event Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Trigger Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Motion Detection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Date Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Multi-Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Chapter 7: Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Chapter 8: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Reboot Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Prole Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Reset All Settings to Default. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Chapter 9: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Re-conguring Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Cabling Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Reset to the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Trouble with the ActiveX Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
No user interface in the browser: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Trouble with Remote Viewing on Browser (WebVuer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-5
DDNS Conguration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Symptoms, Causes and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Contacting Compro Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Chapter 10: Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
TN1500/TN1500W Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Chapter 11: Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Examples of Port Forwarding Setup on Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-1
Abocom WAA813rn Port Forwarding Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
ASUS RT-N12 Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
D-Link DIR-655 Virtual Serve Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
TP-LINK wr1043n Virtual Server Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11-3

1-1Regulatory Notice
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Chapter 1: Important Notices
Chapter 1: Important Notices
Regulatory Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
FCC Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and on,
the user is encouraged to try to correct the interference by one of the following measures:
• Reorientorrelocatethereceivingantenna.
• Increasetheseparationbetweentheequipmentandreceiver.
• Connecttheequipmentintoanoutletonacircuitdierentfromthattowhichthereceiverisconnected.
• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
To assure continued compliance, any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
Operation Safety
Before starting using the camera, please read and follow the steps below to protect your IP camera.
• PleasedonotdroptheIPCamerabodytotheoor;itmaycausethedamagetomainparts.
• Pleasedonotdisassembleorremodeltheproduct;itmaycausedamageorre.
• Donotshake,moveordisturbtheIPcamerawhenitisinoperation,assuchactionsmayresultinthe
malfunction of the device.
• PowerotheIPCameraassoonasitisfoundsmokingorsmeltunusual.
• PleasedonotplacetheIPCameraaroundtheheatsources,suchastelevisionormicrowaveoven.

1-2
<頁頁頁頁頁頁>
About this Manual
Compro TN1500/TN1500W
About this Manual
This manual is only intended for the users of Compro TN1500 and TN1500W network camera.
Conventions in this Manual
While you are using this manual, pay attention to some symbols and notations that are used to draw
attention to special situations such as:
Caution!
Information provided here is critical to prevent damage to the product or
injury to the user.
!
Important:
Here it provides instructions that a user must follow in order to complete
a task.
Note:
Additional information or tips to help the user operate the product.

2-1Package Contents
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Chapter 2: Product Overview
Chapter 2: Product Overview
Package Contents
Please check the package contents on your hand. If anything is missing, please don’t
hesitate to contact your local distributor.
Figure 2-1. TN1500(W) Parts list
TN1500(W) Network Camera
Bracket
RJ-45 LAN Cable
Quick Start Guide
Installation CD
Power adapter and power cable
Wireless Antenna (TN1500W only)

2-2
Camera Layout
Features
Compro TN1500/TN1500W
Features
TN1500 Full Feature List
• TrueDay/NightfunctionalitywithamechanicalIR-cutlterand30IRLEDs
• H.264andMJPEGcompressionanddualvideostreaming
• ExclusiveC4HomecloudappforiOSandAndroid
• SmartmotiondetectionandsmartphonePushNotication
• SupportforemailandSMSalertmessage
• Plug-n-Playinstallation,noPCrequiredandrouterconguration
• IP66-ratedweather-resistantaluminumhousing
TN1500W Full Feature List
• TrueDay/NightfunctionalitywithamechanicalIR-cutlterand30IRLEDs
• H.264andMJPEGcompressionanddualvideostreaming
• ExclusiveC4HomecloudappforiOSandAndroid
• SmartmotiondetectionandsmartphonePushNotication
• SupportforemailandSMSalertmessage
• Plug-n-Playinstallation,noPCrequiredandrouterconguration
• IP66-ratedweather-resistantaluminumhousing
• Built-in802.11b/g/nwirelessLANsupport

2-3Camera Layout
Features
Chapter 2: Product Overview
Camera Layout
Front Bottom
Figure 2-2. Front and rear view of TN1500(W)
No. Name Description
1 Sunshield prevents overheating
2 Lens 4.0 mm, F1.5, xed iris
3Screw hole for bracket allows you to install camera bracket
4 Terminal cable includespowerandEthernetcablesonCS400;onCS400P,thisis
an Ethernet cable that connects to the RJ-45 connector on PoE
injector marked "OUT", or connects to a PoE switch
5 IR LEDs a total of 30 built-in IR LEDs
6 Ambient light sensor detects lighting conditions

2-4
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Reset Button
Compro TN1500/TN1500W
Reset Button
The reset button of your IP camera is located at the rear end of the camera body (inside
the housing). To access the reset button, you need to open the dome-shaped back
cover. In order to do so, rst loosen the plastic hexigonal ring that fastens the cables
to the rear end of camera housing, and then unscrew the screws that xes the dome-
shaped back cover.
RESET BUTTON
Figure 2-3. Reset button

3-1Connect the Cables
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Chapter 3: Installation
Chapter 3: Installation
Connect the Cables
The illustration below shows the basic cabling of your network camera.
Setup Network Camera from iPhone/Android phone or tablet
Connect an Ethernet cable between your network camera and your wireless network router.
If you are installing a Compro TN1500W, attach the supplied wireless antenna to the connector provided
on the back of the camera.
Attach the power adapter to the camera’s power connector and connect the power cable to a power
outlet.
Make sure your smartphone is able to go to internet via your wireless router. Then scan the QR code
below for download and install the C4Home app. Or you can download the C4Home app from Apple app
store or Google Play and install to your smartphone. Start C4Home app and register your personal C4Home
account.
Login to the C4Home account and click“+” to add new camera, we provide 3 ways to add your camera:

3-2
Connect the Cables
Connect the Cables
Compro TN1500 / TN1500W
•ScantheQRcodefromtheQuickStartGuideofcamera,itwillautomaticallyaddyourcameratothelist.
•DirectinputthecameraID(10digitalsundertheQRcode)andpassword(default:admin)toadd
•Click“iWizard”buttononaddcamerapagetosearchtheavailablecamerafromyourlocalnetworkand
setup.Inthiswizard,youcansetupcameraandwirelessconnection(TN1500Wonly).
. Now you can watch live video of your network camera from your smartphone or tablet.
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00:12:34

3-3Connect the Cables
Connect the Cables
Chapter 3: Installation
!
Important:
• With the Compro wireless antenna installed on TN1500W
model, you can also option for using the wireless connection. Please
keep in mind that you can only have one active connection at a given
time, either through LAN or wireless network.
• IfyouconnecttheIPcameratotheIntranet,thenthesamegroup
of users can share the access of IP camera. Please also ensure that
the wireless antenna has been securely installed, or it could lead to
unstable connection.
• Ifthewirelessconnectiondropsrandomlyorplainlyseemsslow,try
bringing your IP camera in closer proximity to the wireless AP/router
and then see if the situation improves.
• Havingmorewallsandceilingsbetweenthewirelesslyconnected
Compro camera and your wireless AP/router will negatively aect your
wireless connection speed. Generally, the number of walls and ceilings
shall be kept in minimum.
• Materialsandobjectslikesolidmetal,aluminum,steel,water,brick,
and concrete will weaken the strength of the wireless signal. Allow
the wireless signal from your wirelessly connected camera and your
wireless AP/router to pass through open doorways when positioning
them.
• Theoperationofthewirelessnetworkmaybeinterferedshouldthere
beother2.4GHzdevicesworkinginthevicinity,e.g.microwaveoven,
digital cordless camera, etc. You may experience slow frame rate or
dropsofconnection;insuchsituation,wesuggestyoutrymovingthe
IP camera away from the area or turning o other appliances.
• Sincewirelesscamerascancauseinterferencesontransmission,you
may encounter erratic behavior when there are more than 10 cameras
operating in close proximity.
• Thedefaultwirelessconnectionmethoduses802.11nstandardand
you should experience a stable connection on your camera within 20
meters of the access point.

3-4
Connect the Cables
Connect the Cables
Compro TN1500 / TN1500W
Setup Network Camera from PC and Installation CD
Figure 3-1. Connection of cables
Connect an Ethernet cable between your PC and your network switch/router.
Connect an Ethernet cable between your network camera and your network switch/router.
If you are installing a Compro TN1500W, attach the supplied wireless antenna to the connector provided
on the back of the camera.
Attach the power adapter to the camera’s power connector and connect the power plug to a power
outlet.
Complete the cable connection, we provide 2 ways to add your camera:
• Login to C4Home website (www.c4home.com) and add camera to the list. C4Home website not
support the wireless setup of network camera. Please use C4Home app or installation CD for
wireless setup.
• InserttheinstallationCDtoyourCD/DVDdrive,andrunningtheiWizard.exetoinstallIPcamera.
Caution!
•When you unplug the power plug from the wall outlet while the
camera is still in operation, wait for 4 seconds before plugging the
power plug back in the wall outlet. And avoid too frequent plugging
and unplugging of power cable.
•If the power cable and the network cable connected to the camera
are not securely fastened, it could lead to unstable connection.
Note:
You can add more Compro cloud network camera to your account for
management. C4HomeTM app allow maximum 16 network cameras
installed.

3-5Connect the Cables
Connect the Cables
Chapter 3: Installation
Tobeginsetup,inserttheinstallationCDintoyourCD-ROMdrive,andtheiWizardwillstartautomatically.
Note:
If Autorun has been disabled in your computer, please browse the
contentsoftheinstallationCDanddouble-clickonthe"iWizard.exe"
letorunthesetupwizard.
1. Select the language for installation
network camera.
Figure 3-2. Language selection
2. Select your camera from the list, and
wait until the live video and camera
information are displayed on the right. (You
can double-check the device name and
the MAC ID which are printed on the serial
number sticker on the back of the camera
and on the package). Click [Next] when
you’re ready .
Figure 3-3. Camera selection

3-6
Connect the Cables
Connect the Cables
Compro TN1500 / TN1500W
3. The default password is `admin.’ Enter a
new password here (please note down
your new password). You can also click
[Next] to skip this process.
Figure 3-4. Password setup
4. Check the camera name, date and time
setting.
Figure 3-5. Camera conguration
5. Choose whether to use C4Home service
to remotely access your camera. C4Home
is a platform for viewing, managing
and sharing network cameras over the
internet. You may also use a different
C4Home server by clicking on [Advanced
Settings]. (Default server is www.c4home.
com) (If C4Home service is enabled, iDDNS
service will not be available for use on the
camera.)
Figure 3-6. C4Home setup
Note:
C4Home video streams are encrypted end-to-end and most of the
streams are sent through direct channels and don't pass through
C4Home server, which helps protect user privacy.

3-7Connect the Cables
Connect the Cables
Chapter 3: Installation
6. Choose to have the camera obtain
IP address automatically (DHCP) or
manually assign its IP address. Then set
the connection port and local power
line frequency settings (not available for
change when C4Home service is enabled)
Figure 3-7. Device conguration
7. (For wireless connection setup) If you are
using TN500W version nerwork camera,
you can choose to connect wirelessly by
default.Thewizardwillsearchforavailable
access points. Then select one access point
to use.
Figure 3-8. Wireless connection setup
8. (For wireless connection setup) Enter the
correct passphrase, and choose the IP
address conguration.
Figure 3-9. Wireless connection setup

3-8
Connect the Cables
Connect the Cables
Compro TN1500 / TN1500W
9. (Skip here if you have enabled C4Home
service)IfyouareusingoatingIP,youcan
use DDNS service and create a hostname
that links to your camera’s IP address. Click
[Yes] and input an address name. Then
click [Check Availability] button.
Figure 3-10. iDDNS conguration
Note:
iDDNS is a free DDNS (Dynamic Domain Name Service) service offered by
Compro. iDDNS service is not be available for use when C4Home service is
enabled.IfyouareusingoatingIPaddress,youcanuseDDNSservicetocreatea
hostname that links to your home or oce IP address. Having created the iDDNS
address name, you can then enter `http://xxx (input by yourself).iddns.org’ into
your browser’s address bar to remotely access your camera.
If your local LAN and router have rewall to block attack from outside, you have
to congure the HTTP port on your router. For example, if you set the HTTP port
“2001” for your IP camera, your IP camera’s address will be http://xxx (entered by
you).iddns.org:2001.
10.(Skip here if you didn’t enable C4Home
service.) You need to login to your C4Home
account. If you don’t have a C4Home
account yet, choose to create a C4Home
account and continue with account
registration.
Figure 3-11. C4Home account setup

3-9Connect the Cables
Connect the Cables
Chapter 3: Installation
11.iWizardstartsprogrammingyourcamera
based on your settings. Please wait
patiently and DO NOT interrupt the
process. (If you didn’t enable C4Home
service, you’ll get to review your settings
before saving them.)
Figure 3-12. Saving Changes
12.TheiWizardperformssystemdiagnosis
based on your network settings and alert
you for inappropriate settings (marked
with a question mark icon).
Figure 3-13. System Diagnostics

3-10
Mounting on the Wall or Ceiling
Compro iDDNS
Compro TN1500 / TN1500W
13.iWizardindicatesthesetuphascompleted
successfully. You can click on the URL to
view the live video now. Or click [Yes] if
you wish you set up another camera from
scratch.
Figure 3-14. Multi-device Setup
Compro iDDNS
iDDNS is a free DDNS (Dynamic Domain Name Service) service oered by Compro. iDDNS service is not be
availableforusewhenC4Homeserviceisenabled.IfyouareusingoatingIPaddress,youcanuseDDNS
service to create a hostname that links to your home or oce IP address. Having created the iDDNS address
name, you can then enter `http://xxx (input by yourself).iddns.org’ into your browser’s address bar to remotely
access your camera.
If your local LAN and router have rewall to block attack from outside, you have to congure the HTTP port
on your router. For example, if you set the HTTP port “2001” for your IP camera, your IP camera’s address will
be http://xxx (entered by you).iddns.org:2001