COMPRO VideoMate IP50 User manual

VideoMate IP50/50W
Network Camera
Installation Guide
Compro Technology, Inc.
www.comprousa.com

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Table of Contents
IP50 / 50W Network Camera Hardware Layout ............................................3
Assembly and Disassembly ........................................................................4
Mounting:.......................................................................................................5
Cable Connections:......................................................................................5
Wireless Connection ....................................................................................6
IP50(W) Digital I/O Connector Block ..........................................................6
Software Installation........................................................................................8
Using the IP Camera......................................................................................16
Web Browser Access (Internet Explorer) ................................................17
The Internet Setting....................................................................................20
Access the IP Camera via 3GPP Mobile Phone:.....................................21
Start ComproView:......................................................................................22
Manual Installation......................................................................................25
Client for Windows Mobile 5/6 Mobile Phone: ........................................28
Resetting to the Factory Default Setting ....................................................31
Copyright © 2001-2009. Compro Technology, Inc. No part of this document may be copied or
reproduced in any form or by any means without the prior written consent of Compro Technology,
Inc.
Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are
trademarks of Compro Technology, Inc. Other names and marks are trademarks
of their respective owners.
COMPRO makes no warranties with respect to this documentation and disclaims
any implied warranties of merchantability, quality, or fitness for any particular
purpose. The information in this document is subject to change without notice.
COMPRO reserves the right to make revisions to this publication without
obligation to notify any person or entity of any such changes.
Compro Technology, Inc. www.comprousa.com
Tel. [phone], Fax [phone]
4/F, No.12, Alley 6, Lane 45, Pao Shin Road Hsintein City, Taipei, Taiwan.

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IP50 / 50W Network Camera Hardware Layout
Package Contents:
* Quick setup guide with software CD (ComproView Manual)
* Bracket
* DC adapter AC100V-240V in / DC12V
* Screws for ceiling mount
* LAN cable
*Wireless antenna (IP50W only)

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Assembly and Disassembly
Assembly
Disassembly

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Mounting:
If user wants to set IP50 on the wall, please use the screws to fix the
bracket on the flat surface. After the bracket is fixed on the wall,
please try to adjust the angle to the desire position.
Cable Connections:
If user connects the IP camera on the intranet, then the same group
of user can share that IP camera to use.
1. Plug in the power adapter to camera.
2. Use the standard RJ-45 network cable to connect with the Compro
IP 50(W).
Important!
If the power cable (IP50W) and the network cable (IP50) are not
securely fastened, it could lead to unstable connection.

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Wireless Connection (IP50W only):
On the IP50W model, you also have the option of using the wireless
connection method. Please keep in mind that you can only have one
active connection only, via LAN or wireless.
If user connects the IP camera on the intranet, then the same group
of user can share that IP camera to use. Please ensure that the
wireless antenna had been securely fastened, otherwise it could lead
to unstable connection.
Important!
1. The operation of the IP50W wireless network may be interfered
should there be other 2.4GHz devices working in the vicinity, e.g.
microwave oven, digital cordless camera, etc. You may experience
slow frame rate or drops in connection; up on such situation, we
suggest that you try to move the IP camera around the area or try
to shut off other appliances.
2. Since wireless cameras cause interferences during transmission,
you may encounter erratic behaviors when there are more than
10x operating in close proximity.
3. The default wireless connection method is via 802.11g standard
and you should experience a stable connection of up to 20 meters
between the access point and the camera unit. Your wireless
performance may vary depending on the operating environment,
building material, etc.
IP50(W) Digital I/O Connector Block
The I/O connector on the back of the IP50W provides a central
interface between your home security system and various output
devices.
The two digital inputs are normally used with security sensors, e.g.
passive infrared sensor (PIR), smoke detector, door/window open
sensor, etc. This input works by detecting a change in the state, open

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and closed circuit. You can check the status of the circuit by going to
the Setup > Event Set > I/O Status.
The output port is normally used to trigger external audio or visual
indicators, e.g. sirens or strobe lights, etc.
Pin
Name
Specification
Note
1 –4
Digital Input
Ports 1 & 2
Max 5VDC,
60mA
Floating, TTL
5 - 7
Digital Output
Port
Max 24VDC, 1A
or
Max 125VAC,
1A
You can only use
either the normally
open (NO) or
normally closed
(NC) at any given
time.
Note: The above output scenario is where the siren will only sound
when it the input had been triggered. Should you wish to use the
other way where the output device is always on when it had not been
triggered, please use NC.

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Software Installation:
Before ComproView installation, user has to make sure the IP Camera
is connected to the network.
1. Insert the ComproView installation CD.
2. Please read the license agreement, then select “I accept the terms
of the license agreement”, and then press the “Next” button to
continue the install process.

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3. Please enter the user name and the company name.

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4. Depends on user’s demand to choose the “Complete” or “Custom”
selection, and then press the “Next” button to continue the install
process.
5. If user chooses the “Complete” selection, please press the “Install”
button to start the installation.

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6. If user chooses the “Custom” selection, user could choose the
specific file folder to install the program.

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7. After all the setting is ready, please press the “Install” button to
start the installation.
8. After the install process completed, the ComproView system is
finished the installation.
9. Before using the IP camera, please run the included IP Camera
Utility to customize the camera to your local condition. Up on the
start of the application, you will be presented with a list of installed
IP camera on your network. Please highlight the desired IP camera
and click the “Wizard” button.

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10. On page 1 of the Wizard, you can set the basic setting of the
camera, including name, time, port and frequency. Please note,
the default value should be used for the best performance. The
“Utility Frequency”represents the frequency of your local mains
power.

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11. The default setting is for the IP camera to obtain IP address
automatically via LAN connection.
12.To use the wireless network as the primary connection, please tick
the “Use the wireless network as the primary connection”option.

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13. Once all of the previous settings had been done, please press the
“Finish”button to finalize the setup of this particular camera. You
will need to follow all of the above processes should you wish to set
another one. Note: It takes around 1 minute for the camera to
apply the setting and operational.

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Using the IP Camera:
Compro Technology provides a range of access method to access and
using the IP camera that you’ve just installed.
1. Accessing a single camera via the Internet Explorer which is found
on all Windows system. This is the easiest way of using the IP
camera and requires little learning of the software.
2. Accessing a single camera or multiple cameras via the ComproView
Mobile client available on Windows Mobile 5 and 6 smart phones.
The current supported resolutions are 320 x 240 and 640 x 480.
3. Accessing a single camera via 3GPP capable phone over the
internet. This is the preferred way of monitoring your camera when
you are out of the house and have no access to a computer.
However, due to the limitation of the technology, only video stream
is provided in this mode.
Do keep in mind that your mobile phone network service provider
will be charging a pre-determined rate for using this service.
4. Access a single camera or multiple cameras via the bundled
ComproView software. ComproView is a comprehensive software
encompassing the monitoring, recording and detection of the set
area. For the full function of the ComproView, please refer to the
electronic manual included on the CD.
1
2
3
4

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Web Browser Access (Internet Explorer):
User can monitor the current condition of the monitor area via
Internet Explorer which is found on all Windows based machine.
Please refer the following steps:
1. Open the Internet Explorer.
2. Enter the IP 50 / 50W’s IP address.
3. User will see the dialog to request the user name and password;
please enter the valid username and password of IP camera, and
then press OK.
The default user name and password is “admin”.

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4. After enter the valid username and password, Internet will show up
the message to warning user to install the ActiveX selection.
5. Please press the selection and choose to install the ActiveX
6. And then the reconfirmation dialog will appear on the screen,
please press “Install” button to setup ActiveX up.

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7. After ActiveX install completed, user could start to use web
browser to use IP camera function.
Note: If your IP camera falls behind firewalls, you will need to set
port forwarding for ports 80 and 554 (default value) to the internal
IP address of the camera. Should you have more than one IP
camera then please increment the values of the above ports by 1,
e.g. the second camera will have ports 81 and 555, etc. Please
refer to the manual of your router or firewall.

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The Internet Setting:
The IP camera connection could follow the method below:
1. If user’s PC is support Universal Plug and Play (UPnP™) service and
network setting is in DHCP, the Compro IP50 / 50W will auto
detected and add it into the My Network place. (If user could see
the Compro IP 50 / 50W already, please switch to next page)
Note: If user wants to install the UPnP™ service, please execute
the “Add/Remove” program in “Control Panel”. After the dialog
opened, please select “Add/Remove Windows Components” and
select the “Networking Services” selection. User will see the
“Detail” button, please press it and try to find the “UPnP” selection.
Please select it and add it into user’s operation system.
2. If user uses the router, user should easy to see the IP address had
been assigned for the Compro IP 50 / 50W in the router’s
administration pages. If user gets any problem, please refer the
router’s documentation.
3. If user uses DHCP to connect to internet, then user needs to apply
for a DDNS (Dynamic DNS), user could refer the website
www.dyndns.org and apply for a new one. After user gets the DDNS,
please enter the IP address to login the IP Camera. After login the
IP Camera, please go for -> Setup ->Network ->DDNS and enter
the entire DDNS column.