
10 ENGLISH
ALARM PROMPTS
ERROR SOUND EXPLANATION SOLUTION
2 beep sounds
No water in the water tank or
clogged filter at the bottom of the
water tank.
Add water in the water tank to the water
level mark to clean the filter mesh at the
bottom of the water tank.
3 beep sounds Grinding chamber cover is not
installed or installed improperly.
Check whether the grinding cham-
ber cover is not tightly closed.
5 beep sounds Too much material overloads the
motor.
Reduce material and re-make
after cleaning the machine.
6 beep sounds The upper water level electrode
sticks or places too much material.
Clean the electrode or reduce the
amount of material.
7 beep sounds Abnormal voltage signal.
Check whether the voltage is lower
than 160V or higher than 260V / use
stabilized power supply.
8 beep sounds Abnormal internal communication
interface.
Send to after sales service center
for service.
10 beep sounds Drink outlet is blocked or blocked by
other articles.
Clean the drink outlet or send
to after sales service center for
service.
12 beep sounds Mixing chamber temperature sensor
detection circuit failure.
Send to after sales service center
for service.
14 beep sounds Zero crossing signal loss. Send to after sales service center
for service.
15 beep sounds Overtime heating of Mixing chamber. Send to after sales service center
for service.
NOTES: If the issue cannot be resolved, do not disassemble the machine. Please send to
after sales service center for service.
FAULT CAUSE SOLUTION
The beverage is not properly dis-
pensed into the Drink container.
Drink container is not correctly
positioned.
Place the drink container in
its correct position
Dispense valve abnormality Send to after sales service
center for service.
Waste water is not properly emp-
tied into the drip tray.
Excess water basin is not correct-
ly positioned.
Place the excess water basin
in its correct position.
Does remove the drink container. Remove the drink container.
Dispense valve abnormality. Send to after sales service
center for service.
Abnormal noises. Standard machine operation. Occasional noise is normal.
Abnormal power connectivity.
Power disconnects for under 30
seconds.
After reconnecting to power,
operations will resume auto-
matically.
Power disconnects for over 30
seconds.
After reconnecting to power,
the machine will be reset.
The remaining ingredients
can be processed and
removed by pressing the
cleaning button. After clean-
ing, new ingredients may be
added.