Crestron TPMC-9L How to use

Crestron TPMC-9L
Isys®9” Wall Mount Touch Screen
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Regulatory Compliance
Federal Communications Commission (FCC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Industry Canada (IC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
As of the date of manufacture, the TPMC-9L has been tested and found to comply with specifications for CE
marking and standards per EMC and Radiocommunications Compliance Labelling.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Adagio, Core 3, Core 3 UI, Cresnet, Crestron Home, Crestron Toolbox, Crestron VisionTools, Isys, Rava,
SmartObjects, SystemBuilder, TouchPoint and VT Pro-e are either trademarks or registered trademarks of Crestron Electronics, Inc. in
the United States and/or other countries. Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation
in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.
©2012 Crestron Electronics, Inc.

Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
Contents
Isys®9” Wall Mount Touch Screen: TPMC-9L 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................4
Specifications ..............................................................................................................5
Physical Description....................................................................................................8
Setup ........................................................................................................................................12
Network Wiring.........................................................................................................12
Identity Code .............................................................................................................12
Configuring the Touch Screen...................................................................................13
Mounting Options......................................................................................................27
Touch Screen Mounting ............................................................................................27
Touch Screen Removal..............................................................................................31
Hardware Hookup ..................................................................................................... 31
Recommended Cleaning............................................................................................32
Programming Software............................................................................................................33
Software Requirements for the PC ............................................................................33
Programming with Crestron SystemBuilder.............................................................. 33
Programming with SIMPL Windows ........................................................................33
Programming with VisionTools ................................................................................36
Push Button Programming ........................................................................................40
Uploading and Upgrading........................................................................................................ 41
Establishing Communication..................................................................................... 41
Programs, Projects and Firmware.............................................................................. 43
Program Checks ........................................................................................................ 43
Problem Solving ......................................................................................................................44
Troubleshooting......................................................................................................... 44
Check Network Wiring..............................................................................................45
Reference Documents................................................................................................46
Further Inquiries ........................................................................................................ 46
Future Updates .......................................................................................................... 46
Return and Warranty Policies ..................................................................................................47
Merchandise Returns / Repair Service ...................................................................... 47
Crestron Limited Warranty........................................................................................47
Operations & Installation Guide – DOC. 7030B Contents •i

Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
Isys®9” Wall Mount
Touch Screen: TPMC-9L
Introduction
The Isys®TPMC-9L Wall Mount Touch Screen from Crestron®delivers high end
style and performance in a compact, cost effective flush mount design. Featuring a
generous 9” (~229 mm) widescreen display, advanced Core 3 UI™ touch screen
graphics, high performance H.264 video and Rava™ SIP Intercom, the TPMC-9L
delivers a world of control capability, yet leaves a very small footprint. The addition
of 12 optional push buttons provides quick access to commonly used functions.
Features and Functions
• Stylish flush mount design for in-wall and lectern installation
• Generous 9” (~229 mm) widescreen color touch screen
• 16-bit color graphics powered by Core 3™
• 800 x 480 WVGA display resolution
• Automatic brightness control
• Native H.264 streaming video for viewing Web cameras and HD
sources
• Wired composite video input
• Rava SIP Intercom and phone technology
• WAV file customizable audio feedback
• Crestron Home®CAT5 video connectivity
• High speed Ethernet and Cresnet®communications
• Built-in USB port for direct program upload
• Includes faceplate with 12 “hard key” push buttons
• Custom button engraving available as solid or backlit text
• No-button blank faceplate also provided
• Wall, lectern and rack mounting options
• Available with almond, black or white textured finish
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Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
Advanced Touch Screen Control
A Crestron touch screen offers an ideal user interface for controlling all the
technology in a home, boardroom, classroom, courtroom or command center. Touch
screens do away with piles of remote controls, cluttered wall switches and cryptic
computer screens, simplifying and enhancing the technology. For controlling home
theater, multimedia presentation, audio, video, lighting, HVAC and other systems,
Crestron touch screens are fully customizable with easy to use controls and icons,
true feedback and real time status display, full-motion video windows and advanced
navigation of digital media servers, tuners and other devices.
Powered by Core 3
Crestron touch screens have always offered the ultimate user experience. With Core
3 UI, they also deliver the ultimate value, enabling the creation of dynamically rich
user interfaces with incredible efficiency and unparalleled functionality. User Core 3
UI, programmers can swiftly integrate fluid gesture-driven controls, animated
feedback, metadata, embedded apps and full-motion video for a deeply engaging and
ultra-intuitive touch screen experience.
Some Core 3 UI enhancements:
• Cool looking graphical buttons, sliders, knobs and gauges are intuitive and
fun to use.
• Kinetic effects enhance the feeling of realism with lists and toolbars that
scroll with momentum at the flick of a fingertip.
• Drag and drop objects snap into place offering an easy way to assign assets
to rooms.
• Desktop widgets personalize the touch screen with animated clocks,
calendars, weather, news and other information.
• Customizable themes allow a completely different look and feel for every
user, event or season.
• Fully developed SmartObjects™ enable sophisticated control over complex
devices with minimal programming.
• Smart resizing scales objects perfectly and instantly for faster GUI
development, even across different sized touch screens.
Integrated Video
High performance streaming video capability makes it possible to view security
cameras and other video sources over the network right on the touch screen. Native
support for H.264 and MJPEG formats allows the TPMC-9L to display live video
images from Web cameras and servers such as the Crestron CEN-NVS200 Network
Video Streamer (sold separately). A wired video input is also provided to allow
viewing of a composite video source. Video images can be displayed full frame or in
fully scalable windows anywhere on the touch screen.
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Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
Rava SIP Intercom
Rava SIP Intercom technology enables hands free VoIP communication between any
two Rava-enabled Crestron touch screens. Rava works over Ethernet, supporting
2-way intercom, video intercom*, paging and room monitoring without any special
wiring. VoIP phone capability is also possible through integration with a
SIP-compatible IP phone system or SIP server, allowing hands free telephone
functionality complete with speed dialing, caller ID, custom ringers and other
enhancements. Built-in echo cancellation affords true duplex performance for clear,
seamless voice communication using the TPMC-9L’s integrated microphone and
speakers.
Audio Feedback
Customized WAV files can be loaded on the TPMC-9L to add another dimension to
the touch screen graphics using personalized sounds, button feedback and voice
prompts.
Push Button Options
The TPMC-9L features a faceplate containing 12 programmable “hard key” push
buttons, elegantly trimmed by illuminated button dividers. Integral to the faceplate,
the push buttons are positioned along the left and right edges of the touch screen,
making it possible to align them with text and graphics onscreen. Custom engraving
of the buttons is available, with a choice of solid or backlit text. A plain, no-button
faceplate is also included, allowing a very clean appearance with no push buttons.
Auto-Brightness Control
The TPMC-9L maintains optimal visibility under varying lighting conditions,
adjusting its button backlighting and display brightness smoothly and automatically
according to changes in the ambient light level in the room.
High Speed Connectivity
Both Cresnet®and high speed Ethernet are standard on the TPMC-9L, providing for
easy network integration and seamless communications with Crestron control
systems and other network devices.
Versatile Flush Mount Design
The TPMC-9L is designed for easy flush mount installation in a wall, lectern or
similar flat surface. Mounting clips furnished with the TPMC-9L facilitate a clean
installation in drywall and many furniture applications. Additional mounting options
are available separately.
* H.264-compatible IP camera required.
Operations & Installation Guide – DOC. 7030B Isys®9” Wall Mount Touch Screen: TPMC-9L •3

Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
Applications
The following diagram shows a TPMC-9L in a typical application.
TPMC-9L in a Typical Application
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Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
Specifications
Specifications for the TPMC-9L are listed in the following table.
TPMC-9L Specifications
SPECIFICATION DETAILS
Touch Screen Display
Display Type TFT active matrix color LCD
Size 9 inch (229 mm) diagonal
Aspect Ratio 15:9 WVGA
Resolution 800 x 480 pixels
Brightness 350 nits
Contrast 700:1
Color Depth 24-bit, 16.7 M colors
Illumination Edge lit fluorescent with auto-brightness
control
Viewing Angle ± 88º horizontal, ± 88º vertical
Touch Screen Resistive membrane
Memory
DDR SDRAM 256 MB
Flash 2 GB
Maximum Project Size 40 MB
Graphic Engine Core 3 UI, 16-bit color depth (non-palette),
VT Pro-e®programmable, supports pre-Core
3 projects
Communications
Ethernet 10/100, auto-switching, auto-negotiating,
auto-discovery, full/half duplex, DHCP, for
control and console
Cresnet Cresnet slave mode for control and console
USB USB 1.1 client for console
Video
Analog Input Signal Types Composite
Analog Formats NTSC 480i, PAL 576i
Analog Color Depth 24-bit, 16.7 M colors
Streaming Formats H.264 (MPEG-4 part 10 AVC, MJPEG
Audio
Features Built-in microphone and speakers, Rava SIP
Intercom, Crestron IP Intercom
Audio Feedback WAV format, 8 & 16-bit PCM, 8 - 44.1 kHz
sampling rates, mono & stereo
Power Requirements
Cresnet Power Usage 23 Watts (0.96 Amps @ 24 Volts DC)
Default IP ID103
Minimum 2-Series Control
System Update File2, 3
Version 3.155.1240 or later
(Continued on following page)
Operations & Installation Guide – DOC. 7030B Isys®9” Wall Mount Touch Screen: TPMC-9L •5

Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
TPMC-9L Specifications (Continued)
SPECIFICATION DETAILS
Environmental
Temperature 32º to 112º F (0º to 45º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 78 BTU/Hr
Enclosure
Construction Plastic, flush mountable using (4) clips
provided (additional mounting kits sold
separately)
Faceplate Plastic, button and no-button faceplates
included (optional solid or backlit button
engraving sold separately)
Dimensions
Height 7.52 in (191 mm)
Width 10.83 in (275 mm)
Depth 1.86 in (48 mm)
Weight 2.6 lbs (1.2 kg)
Available Models
TPMC-9LA-T Isys 9” Wall Mount Touch Screen,
Almond Textured
TPMC-9LB-T Isys 9” Wall Mount Touch Screen,
Black Textured
TPMC-9LW-T Isys 9” Wall Mount Touch Screen,
White Textured
Included Accessories
TPMC-9L-FP[A,B,W]-
T_BLANK
Button Faceplate without Engraving,
(specify color)
TPMC-9L-FP[A,B,W]-T-NB No-button Faceplate, (specify color)
Available Accessories
BB-9L Pre-Construction Wall Mount Back Box
BBI-9L Back Box – International Version
CEN-NVS200 Network Video Streamer
CRESCAT Crestron Home®CAT5 AV Cable
CRESNET Cresnet Control Cable
MMK-9L Mud Ring
PMK-9L Pre-Construction Wall Mount Kit
RMK-9L Rack Mount Kit
TMK-9L Trim Ring
TPMC-9L-FP[A,B,W]-
T_ENGRAVED
Button Faceplate with Custom Engraving
(specify color)
TPMC-9L-FP-BKLT-[A,B,W]-
T_ENGRAVED
Backlit Button Faceplate with Custom
Engraving (specify color)
VMK-WIN Touchpoint®Virtual Mouse & Keyboard
Software for Windows®
WMKB-6L Replacement Wall Mount Clips
(Continued on following page)
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Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
TPMC-9L Specifications (Continued)
SPECIFICATION DETAILS
Available Accessories
(Continued)
WMKM-9L Post-Construction Wall Mount Kit
with Mud Ring
WMKT-9L Lectern or Post-Construction Wall Mount Kit
with Trim Ring
1. Refer to “Identity Code” on page 12 for details.
2. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIPs) only. New users
must register to obtain access to certain areas of the site (including the FTP site).
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Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
Physical Description
This section provides information on the connections, controls and indicators
available on the TPMC-9L.
TPMC-9L Physical View
TPMC-9L Physical View (With No-Button Faceplate)
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Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
TPMC-9L Overall Dimensions (Front and Side Views, with Faceplate)
10.83 in
(275 mm)
7.52 in
(191 mm)
Light Sensor Microphone
1
1.86 in
(48 mm)
0.38 in
(10 mm)
0.39 in
(10 mm)
TPMC-9L Overall Dimensions (Front and Side Views)
1.68 in
(43 mm) 1.47 in
(38 mm)
10.63 in
(270 mm)
10.69 in
(272 mm)
7.32 in
(186 mm)
7.39 in
(188 mm)
23
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Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
TPMC-9L Overall Dimensions (Rear View)
5.85 in
(149 mm)
9.92 in
(252 mm)
9.99 in
(254 mm)
6.66 in
(169 mm)
6.00 in
(153 mm) 9.62 in
(245 mm)
6.58 in
(168 mm)
6.89 in
(175 mm)
567
4
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS1
DESCRIPTION
1 Hard Keys
(12) Optional engravable push buttons, optional
auto-dimmable backlighting
2 Reset Button (1) Miniature push button for hardware reset
(behind faceplate)
3 USB
(1) Mini-B USB 1.1 console port
(behind faceplate);
Mini-B to A USB cable included
4 VIDEO (BAL)2
BAL
S
-
+
(1) 3-pin 3.5 mm detachable terminal block;
Balanced composite video input;
Input impedance: 100 Ωnominal;
Input level: 1 Vp-p nominal, 1.5 Vp-p maximum;
Maximum DC offset: ± 2 Volts;
Connects to any Crestron CAT5 Video Out port
via CresCAT®or CAT5 cable
5 VIDEO (UNBL)2
UNBL
SV
(1) 2-pin 3.5 mm detachable terminal block;
Unbalanced composite video input;
Input impedance: 75 Ωnominal;
Input level: 1 Vp-p nominal, 1.5 Vp-p maximum;
Maximum DC offset: ± 2 Volts;
Connects to any conventional coax video source
(Continued on following page)
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Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
Connectors, Controls & Indicators (Continued)
# CONNECTORS,
CONTROLS &
INDICATORS1
DESCRIPTION
6 NET
(1) 4-pin 3.5 mm detachable terminal block;
Cresnet slave port, connects to Cresnet control
network
24: Power (24 Volts DC)
Y: Data
Z: Data
G: Ground
7 LAN
Green
LED
Yellow
LED
Pin 8
Pin 1
(1) 8-wire RJ-45 with two LED indicators;
10/100BASE-T Ethernet port;
Green LED indicates link status;
Yellow LED indicates Ethernet activity
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RX -
3 RX + 7 N/C
4 N/C 8 N/C
1. Interface connectors for VIDEO and NET ports are provided with the unit.
2. Balanced and unbalanced video inputs are mutually exclusive.
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Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
Setup
Network Wiring
When wiring the Cresnet network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Use the Crestron Power Calculator to help calculate how
much power is needed for the system (www.crestron.com/calculators).
For networks with 20 or more devices, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.
For more details, refer to “Check Network Wiring” on page 45.
The TPMC-9L can also use high-speed Ethernet for communications between the
device and a control system, computer, media server and other IP-based devices.
For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-ControlReference Guide (Doc. 6052), which is
available from the Crestron Web site (www.crestron.com/manuals).
Identity Code
Net ID The Net ID of the TPMC-9L has been factory set to 03. The Net IDs of multiple
TPMC-9L devices in the same system must be unique. The Net ID is set using the
internal setup menu (refer to “Cresnet” on page 20). Net ID may also be set from a
personal computer (PC) via Crestron Toolbox™ (refer to “Establishing
Communication” which starts on page 41).
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the SIMPL
Windows program.
• Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
IP ID The IP ID is set within the TPMC-9L’s IP table using the internal setup menu (refer
to “IP Table” which starts on page 16). IP ID may also be set from a PC via Crestron
Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help
file. The IP IDs of multiple TPMC-9L devices in the same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.
• Each device using IP to communicate with a control system must have a
unique IP ID.
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Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
Configuring the Touch Screen
The TPMC-9L is configured from the setup menu.
NOTE: The only connection required to configure the touch screen is power. Refer
to “Hardware Hookup” which starts on page 31 for details.
NOTE: The TPMC-9L can take up to 45 seconds to boot to a display after initial
power up.
NOTE: If no project has been loaded or if an invalid project has been loaded, the
touch screen displays an error message and defaults to the setup menu screen.
The setup screens allow basic configuration procedures prior to regular operation of
the touch screen. To enter the setup screens, touch the panel while applying power to
the unit. The setup screens can also be entered by touching the upper left corner,
lower left corner, upper right corner and lower right corner of the panel twice in
sequence (i.e., upper left, lower left, upper right, lower right, upper left, lower left,
upper right, lower right). This sequence must be performed within five seconds and
touches must be all the way in the corners.
An third way to enter the setup screens, for TPMC-9L touch screens using the button
bezel, is to press the first four buttons from the top on the left side of the screen,
twice in sequence (i.e., 1, 2, 3, 4, 1, 2, 3, 4). (Refer to “Push Button Programming”
on page 40 for a diagram showing push button numbering.)
The main “Setup” menu opens, as shown in the illustration that follows. The
functions provided by each button are detailed in subsequent paragraphs.
TPMC-9L “Setup” Menu
The “Setup” menu provides access to all basic functions and parameters. There are
buttons for Ethernet, IP Table, Video, Audio, Cresnet, Diagnostics, About,
Display and Keypad. There are also buttons to increase and decrease Standby
Timeout, buttons to turn the Hard Key Wakes LCD function on or off, as well as a
button to enable/disable system messages. A Save & Reboot button is provided to
save settings and reboot the touch screen.
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Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
Ethernet
Touch Ethernet to enter the “Ethernet Setup Menu”, shown in the illustration below.
“Ethernet Setup Menu”
The “Ethernet Setup Menu” displays information about the Link Status, Control
Connection, DHCP, MAC address, IP address, subnet, default gateway, primary
DNS and secondary DNS. It also has an IP Address Settings button used to access
the submenus for setting up IP address and DNS servers.
Touch IP Address Settings to enter the “IP Address” screen, shown in the
illustration below. Touch Return to go back to the main “Setup” menu.
“IP Address” Screen
DHCP is enabled by default. To enter a Static IP Address, Static Subnet Mask or
Static Default gateway, first touch the DHCP Enabled button. The button text
changes to Disabled. Then touch the appropriate button for the address to be entered
(or changed). A numeric keypad opens, as shown in the illustration that follows.
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Crestron TPMC-9L Isys®9” Wall Mount Touch Screen
Numeric Keypad
Touch CLEAR to remove any previous entry. Then enter the address required.
Touch OK to accept the entry or CANCEL to cancel the entry. This hides the
numeric keypad and returns the display to the “IP Address” screen.
On the “IP Address” screen, touch Save to keep the change or Cancel to cancel the
change and return to the “Ethernet Setup Menu”.
To enter (or change) the Static Primary DNS, Static Secondary DNS, Static Primary
WINS or Static Secondary WINS, touch Edit DNS Servers >> on the “IP Address”
screen. The “IP Address” screen changes to show these addresses, as shown in the
illustration below.
“IP Address” Screen (Showing DNS and WINS Servers)
Touch the appropriate button for the address to be entered (or changed). The numeric
keypad opens.
Touch CLEAR to remove any previous entry. Then enter the address required.
Touch OK to accept the entry or CANCEL to cancel the entry. This hides the
numeric keypad and returns the display to the “IP Address” screen.
On the “IP Address” screen, touch Save to keep the change or Cancel to cancel the
change and return to the “Ethernet Setup Menu”. Touch << Edit IP Address to
return to the previous “IP Address” screen.
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Isys®9” Wall Mount Touch Screen Crestron TPMC-9L
IP Table
From the main “Setup” menu, touch IP Table to enter the “Control System
Interface” menu, shown in the illustration below.
“Control System Interface” Menu
The “Control System Interface” menu contains buttons for eight IP Table slots as
well as Add IP, Edit IP and Remove IP buttons to facilitate editing entries. Touch
the Auto Discovery Enabled button to toggle to Auto Discover Disabled. A
Control Connection indicator lights in green to show a control system connection.
Touch Cresnet to enter a Cresnet ID and to enable or disable Cresnet. (Refer to
“Cresnet” on page 20 for details.)
To add an IP entry to a blank slot, first touch one of the Empty IP Table Slot
buttons, then touch Add IP. The “Edit IP Table Entry” screen is displayed, as shown
below.
“Edit IP Table Entry” Screen
16 •Isys®9” Wall Mount Touch Screen: TPMC-9L Operations & Installation Guide – DOC. 7030B