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www.DentalEZ.com 866-DTE-INFO (opt 4)
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www.DentalEZ.com
DentalEZ and its employees are proud of the products we provide to the dental community. We stand
behind these products with a warranty against defects in material and workmanship as provided below.
In the event that you experience diiculty with the application or operation of any of our products,
please contact our technical service department at our expense at (866)DTE-INFO.
If we cannot resolve the issue by telephone, we will arrange for a representative to contact you or sug-
gest that the product be repaired by a dealer service technician.
If product repair or return is required, we will provide you with a Return Authorization number and ship-
ping instructions to return the product to the proper facility. If the product is under warranty we will ask
you to provide proof of purchase such as a copy of your invoice. Please be sure to include the Return
Authorization number on the package you are returning. Products returned without a return authoriza-
tion number cannot be repaired.
Freight costs for product returns are the responsibility of the customer. Products under warranty will be
repaired or replaced, at our sole discretion, and returned at our expense. Products outside the warranty
limits will be repaired and returned with costs invoiced to the customer. We are not responsible for ship-
ping damages. We will, however, help you le a claim with the freight carrier. Written repair estimates are
available.
DentalEZ warrants the Master Control Panel to be free of defects in material and workmanship, under
normal usage, for a period of two (2) years from date of installation.*
Please note the following additional terms of our warranty and return policy:
•Warranties cover manufacturing defects only and do not cover defects resulting from abuse, im-
proper handling, cleaning, care or maintenance, normal wear and tear or non-observance of operat-
ing, maintenance or installation instructions. Failure to use authorized parts or an authorized repair
facility voids this warranty.
•Liability is limited to repair or replacement of the defective product at our sole discretion. All
other liabilities, in particular liability for damages, including, without limitation, consequential or
incidental damages are excluded.
• THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO EM-
PLOYEE, REPRESENTATIVE OR DEALER IS AUTHORIZED TO CHANGE THIS WARRANTY IN ANY WAY OR
TO GRANT ANY OTHER WARRANTY.
WARRANTY REPAIRS: Parts repaired or replaced on a product that is in warranty will be warranted for the
duration of that product’s original warranty.
NON-WARRANTY REPAIRS: The warranty on parts either repaired or replaced on an out-of-warranty
product will cover the repaired part only and will be for the time frame of a new parts warranty period.
PRODUCT RETURN: Opened products or product returns more than a year old cannot be returned for
credit. There will be a 15% ($25.00 minimum) restocking charge on all items authorized for return.
*Provided conditions dened in the instruction manual are met.
DentalEZ and RAMVAC are registered trademarks of DentalEZ, Inc.
SlugBuster is a trademark of DentalEZ, Inc.
© 2017 DentalEZ Alabama, Inc.
Master Control Panel
Limited Warranty