Elo TouchSystems Entuitive 1925L Series User manual

Elo Entuitive Touchmonitor
User Guide
19"LCD Desktop Touchmonitor
1925L Series
Revision A
P/N 008585
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

iii
Copyright © 2004 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

iv
Chapter 1
Introduction 1
Precautions . . . . . . . . . . . . . . . . . . . . 1
About the Product . . . . . . . . . . . . . . . . . 1
Chapter 2
Installation and Setup 3
Unpacking Your Touchmonitor. . . . . . . . . . . 3
Product Overview . . . . . . . . . . . . . . . . . 4
Main Unit . . . . . . . . . . . . . . . . . . . . 4
Rear View . . . . . . . . . . . . . . . . . . . 4
Side View. . . . . . . . . . . . . . . . . . . . 5
Base Bottom View . . . . . . . . . . . . . . . 5
Touch Interface Connection . . . . . . . . . . . . 6
Serial/USB Connection. . . . . . . . . . . . . 6
Step 1-Routing the Cables . . . . . . . . . 8
Step 2-Connecting the Video Cables . . . . 9
Step 3-Connecting the Serial or USB
Touchscreen Cable . . . . . . . . . . . . 10
Step 4-Connecting the Speaker Cable . . 11
Step 5-Connecting the Power Cable . . . 11
Tilt Lock Function . . . . . . . . . . . . . 12
Optimizing the LCD Display . . . . . . . . . . . 12
VESA Mount on Your Touchmonitor. . . . . . . 13
Rear Mount Template . . . . . . . . . . . . 14
Front Mount Template . . . . . . . . . . . . 14
Front Mount for Horizontal Surface. . . . . . 15
Mounting the Base . . . . . . . . . . . . . . . 16
Security . . . . . . . . . . . . . . . . . . . . . 17
Installing the Driver Software . . . . . . . . . . 18
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 . 19
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1 . . . . . . . . . . . . . 20
Installing the USB Touch Driver . . . . . . . 21
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 . . . . . . 21
Chapter 3
Operation 23
About Touchmonitor Adjustments . . . . . . . . 23
Using the On-Screen Display (OSD) Menus . . 23
Side Bezel Buttons . . . . . . . . . . . . . . . 24
OSD Menu Function. . . . . . . . . . . . . . . 25
Chapter 4
Troubleshooting 27
Solutions to Common Problems . . . . . . . . 27
Appendix A
Native Resolution 29
Appendix B
Touchmonitor Safety 31
Care and Handling of Your Touchmonitor. . . . 32
Appendix C
Technical Specifications 33
Compatible Video Modes . . . . . . . . . . . . 33
Touchmonitor Specifications . . . . . . . . . . 34
19" LCD Touchmonitor (ET192XL-XXWA-1)
Dimensions . . . . . . . . . . . . . . . . . . 39
Regulatory Information 43
Warranty 47
Index 49
Table of Contents

1-1
CHAPTER
1
C HAPTER 1 I NTRODUCTION
Congratulations on your purchase of an Elo TouchSystems Entuitive
touchmonitor. Your new touchmonitor combines the reliable performance of
Elo’s touch technology with the latest advances in LCD display design. This
combination of features creates a natural flow of information between a user
and your touchmonitor.
Precautions
Follow all warnings, precautions and maintenance as recommended in this
user’s manual to maximize the life of your unit. See Appendix B for more
information on touchmonitor safety.
About the Product
Your LCD Desktop Touchmonitor is a 19" XGA TFT color display with the
following features:
• Direct analog RGB input
• 19" diagonal screen size
• 16.7 million displayable colors
• 1280 x 1024 resolution
• SXGA/XGA/ SVGA/ VGA/VESA/ Mac compatible
• 31kHz~80 horizontal scan
• 56~75Hz refresh rate

1-2 Elo Entuitive Touchmonitor User Guide
• Auto adjustment capability
• High quality full screen re-scaling
• Multilingual OSD menus in 11 languages: English, French, German,
Spanish, Italian, Swedish, Finnish, Danish, Portuguese, Dutch and Japanese
• Serial or USB touch interface (USB requires Windows 98, 2000, Me and
XP.)
• Built in speakers with volume control thorough OSD
• Patented touch technology of Elo TouchSystems
• VESA DDC 1/2B data communication
• VESA DPMS power saving
• Stand with minimum 95° angle of tilt.
• Cable management device
• VESA flat panel monitor physical mounting interface (M4x 100mm)
• OSD and Power button lockouts
• Wall mountable with existing stand
• VESA 100 mm M5 threaded holes on bottom of stand for securing to desk or
other surface, i.e. table top
• Cable strain reliefs for all cables
For full Product Specifications refer to Appendix C.

2-3
CHAPTER
2
C HAPTER 2 I NSTALLATION AND S ETUP
This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.
Unpacking Your Touchmonitor
Check that the following 10 items are present and in good condition:
LCD Display
User Guide-on CD,
Quick Install Guide
Speaker Cable
Monitor power cable
European monitor power cable
Analog video cable
Serial cableUSB touchscreen cable
OR
(US/Canada)
CD
Software
Quick Install Guide
DVI-D video
cable
and software CD
RCA cable S-video cable

2-4 Elo Entuitive Touchmonitor User Guide
Product Overview
Main Unit
Rear View
LCD Display
Stand
Bottom cut-out

2-5
Side View
Base Bottom View
72.2
100.0
69.2
100.0
User Controls
Menu
Select

2-6 Elo Entuitive Touchmonitor User Guide
Touch Interface Connection
N OTE : Your interface cables may have been pre-connected to your monitor at the factory.
Your touchmonitor comes with one of the following touchscreen connector
cables: Serial (RS-232) cable or USB cable. (For Windows 98, 2000, Me and
XP systems only.)
To set up this display, please refer to the following figures and procedures:
Serial/USB Connection
The following illustrations guide you step by step in connecting your
touchmonitor using a serial or USB cable connection.
CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer
and the touchmonitor are turned off.
Figure 2.1 Touchmonitor and Cables
European monitor
power cable
Monitor
power cable
(US/Canada)
Serial touchscreen
cable
Speaker cable
Video cable
(Analog, DVI-D, NTSC (RCA)
and S-video)
USB touchscreen cable
OR

2-7
Figure 2.2 Touchmonitor Connections (Serial and USB)
The following table indicates the LED status options for the Touch LED.
N OTE : Touch LED is currently only available with IntelliTouch -Serial Option monitors.
USB Option
USB In and Touch Screen Connector
USB Out
Serial Option
AC Power
DC Power
Audio In, PC Sound Card
Video In, RCA Jack
Audio In, RCA Jack
S-Video
DVI-I, including Analog
Touch LED Status
Serial Touchscreen
Connector
Power LED status
LED Status On LED Status Off LED Status Blinking
Contact Elo Support Contact Elo Support OK

2-8 Elo Entuitive Touchmonitor User Guide
Step 1-Routing the Cables
• The cables are routed through the cable management channel in the stand.

2-9
Step 2-Connecting the Video Cables
• Tilt the screen up and back to access the connection ports.
• Connect the 15-pin video cable (the ferrite bead end), the 24-pin DVI-D
cable, the RCA or the S-Video cable to the video port on your PC.
• Connect the other end of the video cable to the video connector on your
touchmonitor by routing the cable through the hole in the stand.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector clockwise.
• Place the cable in the cable management clip.
Female 15-pin video connector
Connections on underside
video port
video cable
RCA S-Video

2-10 Elo Entuitive Touchmonitor User Guide
Step 3-Connecting the Serial or USB Touchscreen Cable
• Connect the female end of the serial (RS-232) cable to the serial port on the
back of your PC, or connect the USB touchscreen cable to the USB
touchscreen connector on the back of your touchmonitor.
• Connect the male end of the cable to the serial touchscreen connector on your
touchmonitor, or connect the other end of the USB touchscreen cable to your
PC.
• Secure the cable to your touchmonitor and PC by turning the screws on the
connector.
• Route the cable through the cable management clip.
Serial touchscreen
connector
Serial touchscreen cable
Connections on underside
USB In and Touchscreen
Connector
USB Out

2-11
Step 4-Connecting the Speaker Cable
N OTE : If you do not wish to connect the speaker cable, go to step 5.
• To use the built in speakers, you need to connect the speaker cable. Connect
the speaker cable to the speaker port inside the back of your touchmonitor.
• Connect the other end of the cable to the speaker connector on your PC.
Step 5-Connecting the Power Cable
N OTE : The monitor is equipped with both AC and DC power connectors. The monitor is
shipped with only an AC power cable.
Depending on where you live, you will use either the European or US/Canadian
power cable.
• Connect the female end of the power cable to the power port on the
touchmonitor.
• Route the cable through the cable management clip.
N OTE : To protect your equipment against risk of damage from electrical surges in the power
line, plug the touchmonitor’s power cord into a surge protector, and then connect the
surge protector to a grounded AC electrical outlet.
Speaker port
Connections on underside
Speaker cable
Connections on underside
AC power
Power cable
IEC60320-1
connector 6mm coaxial connector
DC power
(100-240V 50-60Hz
or 12V DC)

2-12 Elo Entuitive Touchmonitor User Guide
Tilt Lock Function
You are able to lock the monitor in a desired position.
• Pivot the monitor to the desired position.
• Rotate the knob one full turn clockwise to lock the monitor in position.
• Rotate the knob one full turn counter-clockwise to unlock the monitor from
its position.
Figure 2.3 Tilt Lock Function
Optimizing the LCD Display
To ensure the LCD display works well with your computer, configure the
display mode of your graphic card to make it less than or equal to 1280 x 1024
resolution, and make sure the timing of the display mode is compatible with the
LCD display. Refer to Appendix A for more information about resolution.
Compatible video modes for your touchmonitor are listed in Appendix C.
54

2-13
VESA Mount on Your Touchmonitor
Your touchmonitor conforms to the VESA Flat Panel Monitor Physical
Mounting Interface (FPMPMI™) Standard which defines a physical mounting
interface for flat panel monitors, and corresponding standards for flat panel
monitor mounting devices, such as wall and table arms. The VESA mounting
interface is located on the back of your touchmonitor and is shipped
pre-connected to the base.
Figure 2.4 Stand and Display Separation
N OTE : The above drawing displays the VESA mounting interface after the removal of the
mounting cover and base.
N OTE : You will need a screwdriver for the following steps.
• Remove the four screws in order to separate the stand from the monitor (see
Figure 1).
• Rotate the monitor 180° (ensuring the monitor will not be upside down when
mounted in the position shown).
• Reinstall the four screws.
• Route the cables through the cutout (if applicable) and mount the monitor to
the wall using the template in figure 2.
Remove these four screws
(retain for reassembly) VESA mounting sufrace is located
8mm below the surface of the plastic.

2-14 Elo Entuitive Touchmonitor User Guide
Rear Mount Template
Front Mount Template
• Remove the two screws holding the front cover to the stand (see Figure 3).
• Route the cables through the cutout (if applicable) and mount the monitor to
a horizontal surface using the template on page 2-16.
• Reassemble the front cover.
Cable access cutout
100
30
100
15
150
100
100
40
150
30
Cable Access Cutout

2-15
Front Mount for Horizontal Surface
The following companies provide VESA mounting devices compatible with
your touchmonitor:
Ergotron
800-888-8458
651-681-7600
www.ergotron.com
Innovative Office Products
800-524-2744
610-253-9554
www.innov-office-prod.com
GCX
800-228-2555
707-773-1100
www.gcx.com
MRI
800-688-2414
www.mediarecovery.com
M5 Screw (4X)
M5 Washer (4X)
Access Cutout
M5 Nut (4X)
Front Cover
Attachment Screws

2-16 Elo Entuitive Touchmonitor User Guide
Mounting the Base
You can also mount your touchmonitor by using the keyholes in the base of the
stand. These keyholes provide easy slide on mounting. You can also bolt your
touchmonitor to a tabletop or other flat surface. Please refer to Appendix C for
location and dimension of the mounting holes.
M5 screw (4X)
M5 washer (4X)