Elo TouchSystems 1930L User manual

USER MANUAL
Elo Touch Solutions
1930L/1931L Touchmonitor
SW602163 Rev A

User Manual: 1930L/1931L
SW602163 Rev A, Page 2 of 33
Copyright © 2014 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and itsAffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and itsAffiliates. Windows is a trademark of Microsoft
Corporation.

User Manual: 1930L/1931L
SW602163 Rev A, Page 3 of 33
Table of Contents
Chapter 1: Introduction..............................................................................4
Chapter 2: Installation................................................................................5
Chapter 3: Mounting ................................................................................13
Chapter 4: Operation................................................................................15
Chapter 5: Technical Support.................................................................23
Chapter 6: Safety & Maintenance ...........................................................25
Chapter 7: Regulatory Information.........................................................27
Chapter 8: Warranty Information............................................................32

User Manual: 1930L/1931L
SW602163 Rev A, Page 4 of 33
Chapter 1: Introduction
Product Description
Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch
products with the latest developments in touchscreen technology and display design. This
combination of features ensures a product with stable, drift-free operation, consistent reliability
and durability, backed by a 3-year standard warranty.
This open-frame touchmonitor delivers a professional-grade display in a slim, integrated
package. It incorporates a pure-glass touchscreen for optimal image quality, a high quality
panel and multiple mounting options. Its LED backlight significantly reduces power consumption
and eliminates mercury (compared to CCFL-backlit panels). The true-flat edge-to-edge design
gives integrators an additional advantage in developing the most aesthetically pleasing
products.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See the Safety & Maintenance
chapter for more information.
This manual contains information that is important for the proper setup and maintenance of the
unit. Before setting up and powering on your new touchmonitor, read through this manual,
especially the Installation, Mounting, and Operation chapters.

User Manual: 1930L/1931L
SW602163 Rev A, Page 5 of 33
Chapter 2: Installation
Unpacking the Touchmonitor
Open the carton and verify that the following items are present:
Touchmonitor with protective sheet for its face
User Manuals CD
Japanese language regulatory information pamphlet
Quick Install Guide
VGA cable
DVI cable
USB cable
Mounting brackets and screws

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SW602163 Rev A, Page 6 of 33
Connector Panel & Interfaces
Touchmonitor Connections
1. Connect the DVI or VGA video cables between the monitor’s DVI/VGA input connectors and
your DVI/VGA video source. Tighten the video cable’s screws for best performance.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB
port.
3. Connect a 12VDC power supply to the monitor’s input power jack.
4. The touchmonitor ships in an ON state, video should be displayed on your monitor already.

User Manual: 1930L/1931L
SW602163 Rev A, Page 7 of 33
Installing the Touch Technology Software Drivers
Some software installation is required for your iTouch Plus touchmonitor to work with your
computer. No additional drivers are required for your projected-capacitive touchmonitor, it uses
Windows HID drivers.
The drivers for the Windows 7 and XP systems are available on the Elo Touch Solutions
website.
Visit www.elotouch.com for:
The most up-to-date touch driver versions
Additional touch driver information
Detailed touch driver installation guides
Touch drivers for other operating systems

User Manual: 1930L/1931L
SW602163 Rev A, Page 8 of 33
Select the applicable driver from the Elo Touch Solutions website and download:
For Windows 7 installations, double-click on EloSetup Installer

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SW602163 Rev A, Page 9 of 33
After accepting the end-user license agreement, the system will initialize to setup installation of
drivers.
To complete setup, reboot system by clicking on “Reboot Now” button. Click on “One More
Minute” if more time is needed with increments of 1 minute.

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SW602163 Rev A, Page 10 of 33
Note: System will automatically reboot when “Time left” counter reaches “0”.
For Windows XP installations, double-click on the icon from the desktop