Elo TouchSystems ET1598L User manual

USER MANUAL
Elo Touch Solutions
ET1598L Frame Touchscreen

User Manual: ET1598L
UM60119 Rev A, page 1 of 23
Copyright © 2017 Elo Touch Solutions, Inc. All RightsReserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or
by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSolutions, Inc. and its Affiliates (collectively “Elo”) makes no representations or warranties
with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes.
TrademarkAcknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, and IntelliTouch are trademarks of Elo and its Affiliates. Windows is a trademark
of Microsoft Corporation.

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UM60119 Rev A, page 2 of 23
Table of Contents
Section 1: Introduction ............................................................................................................................................................................................................................. 4
Section 2: Installation............................................................................................................................................................................................................................... 4
Section 3: Mounting ................................................................................................................................................................................................................................. 7
Section 4: Operation ................................................................................................................................................................................................................................ 9
Section 5: Technical Support.................................................................................................................................................................................................................. 14
Section 6: Safety & Maintenance........................................................................................................................................................................................................... 16
Section 7: Regulatory Information.......................................................................................................................................................................................................... 17
Section 8: Warranty Information............................................................................................................................................................................................................. 21

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UM60119 Rev A, page 3 of 23
Section 1: Introduction
Product Description
Your new touchscreen display combines Elo’s latest developments in touch technology and display design with the reliability for use in
high-traffic environment.
This touchscreen incorporates a 24-bit color, active matrix thin-film-transistor LCD panel to provide high quality display performance. The
ET1598L offers resolution of 1024x768. The LED backlight significantly reduces power consumption and eliminates mercury (compared to
CCFL-backlit panels). Other features that enhance this LCD monitor’s display performance are Plug & Play compatibility, remote on-screen
display (OSD) controls and flexible mounting options.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to maximize the life ofyour
unit and prevent risks to user safety. See the Safety & Maintenance Section for more information.
This manual contains information that is important for the proper setup and maintenance of the unit. Before setting up and powering
on your new touchscreen, read through this manual, especially the Installation, Mounting, and Operation Sections.

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Section 2: Installation
Unpacking the Touchscreen Display
Open the carton and verify that the following items arepresent:
• User Manuals CD
• Japanese language regulatory informationpamphlet
• Quick Install Guide
• HDMI cable
• EEI label
• VGA cable
• USB cable
• Mounting brackets
• OSD remote

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UM60119 Rev A, page 5 of 23
Connector Panel & Interfaces
Touchscreen Display Connections
1. Connect the HDMI/DP/VGA video cables between the monitor’s HDMI/DP/VGA input connectors and
your HDMI/DP/VGA video source. Tighten the video cable’s screws for best performance on VGA
connector.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB port or Connect the Serial touch cable between the monitor’s COM
(Serial) connector and your PC’s COM (Serial) port.
3. Connect a 12VDC power supply to the monitor’s input power jack.
4. The touchscreen display ships in an ON state, video should be displayed on your monitor already.
Installing Power D/C 24V to D/C 12V convertor (Optional kits)

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1. Please follow below install note to fix the kit on the back of the monitor.
2. Please connect the cable from power source to convertor via terminal block for 24V input and plug 12V
DC jack to our monitor for 12V output.

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Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touchscreen displays with Windows 7 and 8 operating systems, it uses Windows HID drivers. If the
monitor is used with Windows XP operating system, follow below steps to install Windows XP touch driver.
Todownload the latest touch drivers
1. Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2. Select the operating system from “Operating System” dropdown menu.
3. Select the technology from “Technologies” dropdown menu.
4. Click on the driver version required for your touchscreen display.
5. Click “Accept” once you are directed to the “Driver License Agreement” page.
6. Enter your email address, Click on “Next Step”. Your driver download will start automatically.
7. If you are a new user, fill in the required information and click on “Register”. Your driver download will start automatically.

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UM60119 Rev A, page 8 of 23
Section 3: Mounting
Side Bracket Mount
Side-mount Bracket Installation Notes:
Bracket shape varies for each model, drawing for illustration
purposes only. See dimensional drawing for exactdimensions.

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UM60119 Rev A, page 9 of 23
Rear VESA Mount
A four-hole (75x75mm, 100x100mm) mounting pattern for M4 screws is
provided on the rear of the monitor.
The VESA FDMI-compliant counting is coded: VESAMIS-E,C.

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UM60119 Rev A, page 10 of 23
Section 4: Operation
Power
The touchscreen display ships in an ON state.
Toturn the touchscreen display on or off, press the touchscreen display power button on the OSD
controller once. The power status LED on the OSD controller functions according to the following
table.
Touchscreen Display/Computer Module Status LED Status
OFF OFF
SLEEP PULSING
ON ON
The system consumes low power when in SLEEP and OFF modes. For detailed power consumption
specifications, refer to technical specifications on the Elo website http://www.elotouch.com
Touching the screen will bring the attached host PC out of SLEEP mode (similar to moving the mouse or pressing a keyboard key).
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable from the monitor when long periods of disuse are planned.
Touch
Yourtouchscreen display is factory-calibrated and should not need manual calibration (unless the input video is
not fully scaled to the native resolution, or the touch experience needs to be calibrated to a specific user).

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Video
A display’s native resolution is its width and height measured in number of pixels. Generally, for best performance, an image
displayed on this monitor will look best when your computer’s output resolution matches this monitor’s native resolution.
For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s native resolution. This involves
stretching or compressing the input image as needed in the X- and Y-dimensions to fit the display’s native resolution. An unavoidable byproduct
of the scaling algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit the display. This loss of
fidelity is most apparent when viewing feature-rich images at close distances (for example images containing small-font text).
Yourtouchscreen display will likely not require video adjustments. However, for analog VGA video, variations in video graphic card outputs may require
user adjustments through the OSD to optimize the quality of the monitor’s displayed image. These adjustments are “remembered” by the touchscreen
display. Also, to reduce the need for adjustments for different video mode timings, the monitor correctly scales and displays some of the video
industry’s most common video timing modes. Refer to the technical specifications for this monitor at http://www.elotouch.com for a list of these Preset
VideoModes.
On-Screen Display (OSD)
Four OSD buttons are located on a wired control box. These can be usedto
adjust various display parameters. The buttons and their functionality are:
Button
Function when OSD is not displayed
Function when OSD is displayed
Menu
DisplayOSD Mainmenu
ReturntopreviousOSDmenu
DisplayOSD Contrastsubmenu
Decreasevalueofselectedparameter/selectpreviousmenuitem
DisplayOSD Brightnesssubmenu
Increasevalueofselectedparameter/selectnextmenuitem
Select
DisplayVideoPrioritysubmenu
Selectparameterforadjustment/selectsubmenutoenter

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Using the OSD buttons controls an on-screen graphical user interface which displays on top of your input video, allowing intuitive adjustment of the following
displayparameters:
Parameter Available Adjustment
Brightness Increase/decreasemonitor brightness.
Default:maximum
Contrast Increase/decreasemonitor contrast.
Default:best gray-shadeperformance
Clock Allowfineadjustmentsofthepanel’s pixeldotclock.
OnlyapplicableforVGAinputvideo
Phase Allowfineadjustmentsofthepanel’s pixeldotclockphase.
OnlyapplicableforVGAinputvideo
AutoAdjust AutomaticallyadjuststhesystemclocktotheinputanalogVGAvideosignal,affectingtheH-position,V-position,Clock,and Phasemenuitems.
OnlyapplicableforVGAinputvideo
H-position Movetheimagehorizontallyonthedisplayinsingle-pixelincrements. Default:centered
OnlyapplicableforVGAinputvideo
V-position Movetheimageverticallyonthedisplayin single-pixelincrements.
Default:centered
OnlyapplicableforVGAinputvideo
AspectRatio
SwitchthescalingmethodbetweenFullScalingandMaintainAspectRatio. Default:
FullScaling
FullScaling–scaletheX-andY-dimensionsoftheinputvideo(upordownasneeded)tothedisplay’s nativeresolution.
Fill ToAspectRatio–Assuminga landscapeorientationand an input video with aspectratio smallerthan16:9,scalethe Y-dimensionof theinputvideo(upordown
asneeded)to thedisplay’s Y-resolution,and scaletheX-dimensiontomaintaintheinputvideo’s aspectratio(andfillstherestofthedisplaywithequalblackbarson
theleftandright).
OthertouchscreentechnologiesmayneedrecalibrationwhenswitchingbetweenAspectRatiooptions.
*this function is available only on wide monitors.
Sharpness Adjustsharpnessofthedisplayedimages.
Default:no sharpnessadjustment
Onlyapplicableat non-nativeinputvideoresolutions.
Color Temperature Select thedisplay’s color temperature. The available color temperaturesare 9300K,7500K,6500K,5500K, and UserDefined.If the UserDefined
optionisselected,theusercanchangethecolortemperaturebychangingindividualR,G,andBgainsonascalefrom0to100.Default:UserDefined
withR,G,andBallsetto100.

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Parameter Available Adjustment
OSDH-Position AdjustthehorizontallocationoftheOSDmenusonthedisplay.
Default:centered
OSDV-Position AdjusttheverticallocationoftheOSDmenusonthedisplay.
Default:centered
OSDTimeout AdjusthowlongaperiodofOSDbuttoninactivitythetouchscreen display willwaitbeforeclosingtheOSD. Theadjustablerangeisbetween5 and60seconds.
Default:15seconds
OSDLanguage SelectwhichlanguagetheOSDinformationisdisplayedin. Theavailablelanguagesare:English,French,Italian,German,Spanish,SimplifiedChinese,
TraditionalChinese,andJapanese.
Default:English
RecallDefaults Select“Recall Defaults” restoresallfactorydefaultsettingsforOSD-adjustableparameters(exceptOSD
Language)andforPresetVideoModetimings.
VideoPriority
Themonitorcontinuallyscansforactivevideoon theVGAandDisplayport connectors.
Thisadjustmentselectswhichofthoseinputportsshouldbegivenprioritytobedisplayed. The
optionsare:HDMIPriority,VGAPriority,DPPriority
Default:HDMIPriority
TouchonSleep Touchfunctionenabled/disabledwhenthemonitorgoesintothesleepmode.Default:
On
All touchscreen display adjustments made through the OSD are automatically memorized as soon as they are entered.
This feature saves you from having to reset your choices every time the touchscreen display is unplugged or powered off
and on. If there is a power failure, the touchscreen display settings will not default to the factory specifications.
OSD and Power Lockouts
Press and hold the “Menu” and “Down” buttons for two seconds to enable/disable the OSD Locking feature. When the OSD
Locking is enabled, pressing any of the Menu, Up, Down, or Select keys will have no effect on the system.
Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the Power Locking feature. When
the Power Locking is enabled, pressing the power switch will have no effect on the system.

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Section 5: Technical Support
If you are experiencing trouble with your touchscreen display, refer to the following suggestions.
If the problem persists, please contact your local dealer or contact Elo Customer Service. Worldwide technical support
phone numbers are available on the last page of this use manual.
Solutions to Common Problems
Problem Suggested Troubleshooting
Thetouchscreendisplaydoesnot respond
when turningon thesystem CheckthattheDCpoweradaptorisproperlyconnectedVerifytheDCpoweradaptorisfunctioning
Monitordisplayisdim UsetheOSDtoincreasethebrightness.UsetheOSDtoincreasethecontrast
Monitordisplayisblank
IfthePowerStatusLEDisblinking,themonitoror ComputerModulemaybeinSLEEPmodePressanykey/ movethe
mouse/ touch thetouchscreen to see if the image reappears Checkthatthesignalsourcedeviceis turnedon
Checkthatthatthereareno loosecableconnections
Monitordisplaysan“Out OfRange” message Adjustyourcomputer’s resolution/timingmodetobewithintheallowabletimingranges
specifiedforyourtouchscreendisplay (seewebsiteforspecifications)
Monitordisplayimagelooksstrange Adjustyourcomputer’s resolution/timingmodeto bewithintheallowabletimingranges specifiedforyourtouchscreendisplay (seewebsiteforspecifications)
UsetheAutoAdjustfunctionintheOSD
Touchfunctionalitydoesn’twork VerifyyourPChasthelatestElodriversinstalled
PerformthecalibrationroutineprovidedwiththelatestElodrivers
TheOSDbuttonsorpowerbutton
doesnot respondwhenpressed
ChecktoseeiftheOSDlockorpowerlockfunctionsison
Can’t wakeontouch ChecktoseeiftheOSDtouchonsleepfunctionis disabled
Onlyhavetwotouches ChecktoseeiftheOSDtouchthroughfunctionison

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Technical Assistance
See this user manual’s last page for worldwide technical support phone numbers.
Technical Specifications
visit www.elotouch.com/products
for technical specifications for this device
Online Self-Help
visit www.elotouch.com/go/websupport
for online self-help
Technical Support
visit www.elotouch.com/go/contactsupport
for technical support

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Section 6: Safety & Maintenance
Safety
• Toavoid risk of electric shock, follow all safety notices and do not disassemble the touchscreen display. They are not user-serviceable.
• The slots located on the sides and top of the touchscreen display case are for ventilation. Do not block or insert anything inside the ventilation slots.
• The touchscreen display ships with a 3-wire, grounding power cord. The power cord plug only fits into a grounded outlet. Do not fit or modify
the plug into an outlet that has not been configured for this purpose. Do not use a damaged power cord. Only use the power cord that came
with your Elo touchscreen display. Use of an unauthorized power cord might invalidate yourwarranty.
• Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter.
Care and Handling
The following tips will help keep your touchscreen display functioning at an optimal level:
• Disconnect the AC power cable beforecleaning.
• Toclean the display unit cabinet, use a clean cloth lightly dampened with a milddetergent.
• It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid does get inside,
turn the unit off and have a qualified service technician check it before you power it on again.
• Do not wipe the screen with a cloth or sponge that could scratch thesurface.
• Toclean the touchscreen, use window or glass cleaner applied to a clean cloth or sponge. Never apply the cleaner directly to
the touchscreen. Do not use alcohol (methyl, ethyl or isopropyl), thinner, benzene, or other abrasive cleaners.
• Ensure the environmental temperature and humidity are maintained within specification and do no block ventilation slots.
• Monitors are not designed for outdoors.
Waste Electrical & Electronic Equipment Directive (WEEE)
This product should not be disposed of with household waste. It should be deposited at a
facility that enables recovery and recycling.

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Section 7: Regulatory Information
Electrical Safety Information
Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power
source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
There are no operator serviceable parts inside this equipment. There are hazardous voltages generated by this equipment
which constitute a safety hazard. Service should be provided only by a qualified service technician.
Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power.
Emissions and Immunity Information
Notice to Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Notice to Users in Canada: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as
established by the Radio Interference Regulations of Industrial Canada.
CAN ICES-3(B)/NMB-3(B)
This device complies with Part 15C of FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the
equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions
or immunity as required by the following standards:
• This Information Technology Equipment (ITE) is required to have a CE Mark on the Manufacturer’s label which means that the equipment has been tested
to the following Directives and Standards: This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2014/30/
EU as indicated in European Standard EN 55032 Class B and the Low Voltage Directive 2014/35/EU as indicated in European Standard EN 60950-1.

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General Information to all Users: This equipment generates, uses and can radiate radio frequency energy. If not installed and used according to this manual the
equipment may cause interference with radio and television communications. There is, however, no guarantee that interference will not occur in any particular
installation due to site-specific factors.
1. In order to meet emission and immunity requirements, the user must observe the following:
a. Use only the provided I/O cables to connect this digital device with any computer.
b. Toensure compliance, use only the provided manufacturer’s approved line cord.
c. The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
2. If this equipment appears to cause interference with radio or television reception, or any other device:
a. Verify as an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference,
try to correct the interference by using one or more of the followingmeasures:
i. Move the digital device away from the affectedreceiver.
ii. Reposition (turn) the digital device with respect to the affected receiver.
iii. Reorient the affected receiver’s antenna.
iv. Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits.
v. Disconnect and remove any I/O cables that the digital device does not use.
(Unterminated I/O cables are a potential source of high RF emission levels.)
vi. Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs.
(Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user.)
If you need additional help, consult your dealer, manufacturer, or an experienced radio or televisiontechnician.
Agency Certifications
The following certifications and marks have been issued or declared for this monitor:
• Australia RCM
• Canada CUL, IC
• China CCC
• Europe CE TUV
• Japan VCCI
• Korea KCC
• Mexico CoC
• Taiwan BSMI
• United States FCC, UL
• International CB

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Explanation of Markings
1. In accordance with the SJ/T11364-2014 requirement, the electronic information products are marked with the following pollution control logo.
The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below,
so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
Operating Temperature:0-40 / Humidity:20%-80% (non-condensing).
Storage Temperature: -20~60 / Humidity:10%~95%(non-condensing).
2. It is encouraged and recommended that this product be recycled and reused according to local laws. The product should not be thrown away casually.
Power Adapter Specifications
Electrical Ratings
Input 100 -240VAC,50/60Hz
12VDC,minimum3.5A,LPS
Output (PoweradapterneedstobeULapproved)
Monitor Specifications
Electrical Ratings
Input 12VDC,1.5A
Operating Conditions
Temperature 0°C-50°C(Over40°C,thehumidityshallbebelow60%)
Humidity 20% to80% (non-condensing)
Altitude 0 to3,048m
Storage Conditions
Temperature -20°C-60°C(Over40°C,thehumidityshallbebelow60%)
Humidity 10% to95% (non-condensing)
Altitude 0 to12,192m