Elo TouchSystems Entuitive ET1229L Series User manual

Elo Entuitive Touchmonitor
User Guide
12.1"LCD Touchmonitor with Optional Mag
Stripe Reader, Finger Print Reader and Rear
Facing Customer Display
ET1229L Series
Revision A
P/N 008577
Elo TouchSystems, Inc.
1-800-ELOTOUCH
www.elotouch.com

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Copyright © 2003 Elo TouchSystems Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves
the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo
TouchSystems, Inc.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

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Chapter 1
Introduction 1
Product Description . . . . . . . . . . . . . . . . 1
Detailed LCD Display Performance
Requirements. . . . . . . . . . . . . . . . . 2
Customer Display . . . . . . . . . . . . . . . 3
Serial Version . . . . . . . . . . . . . . . . . 3
Fingerprint Reader . . . . . . . . . . . . . 3
Theory of Operation . . . . . . . . . . . . . . 4
Sensor Specifications . . . . . . . . . . . . . 4
Credit Card Reader . . . . . . . . . . . . . 4
Six Port USB Hub . . . . . . . . . . . . . . 5
External 12 VDC Power Supply. . . . . . . 5
Chapter 2
Installation and Setup 7
Unpacking Your Touchmonitor. . . . . . . . . . . 7
Product Overview . . . . . . . . . . . . . . . . . 8
Main Unit . . . . . . . . . . . . . . . . . . . . 8
Rear View . . . . . . . . . . . . . . . . . . . 8
Side View. . . . . . . . . . . . . . . . . . . . 9
Base Bottom View . . . . . . . . . . . . . . . 9
Kensington™ Lock . . . . . . . . . . . . . . 10
Serial Interface Connection . . . . . . . . . . . 11
Remove the Back Cover . . . . . . . . . . . 11
Serial Connection Option . . . . . . . . . . 13
USB Interface Connection . . . . . . . . . . 19
Replace the Back Cover . . . . . . . . . . . 23
Optimizing the LCD Display . . . . . . . . . . . 24
Installing the Peripheral Device Drivers . . . . . 24
Finger Print Reader . . . . . . . . . . . . . 24
Magnetic Stripe Reader . . . . . . . . . . . 25
Testing the Serial Version: . . . . . . . . 25
Testing the USB MSR Keyboard Emulation25
Testing the USB-HID Class MSR . . . . . 25
Rear Facing Customer Display. . . . . . . . 26
Serial Customer Display . . . . . . . . . 26
USB Customer Display . . . . . . . . . . 26
Installing the Touch Driver Software . . . . . 27
Installing the Serial Touch Driver . . . . . 28
Installing the Serial Touch Driver for Windows
XP, Windows 2000, Me, 95/98 and NT 4.0 28
Installing the Serial Touch Driver for MS-DOS
and
Windows 3.1 . . . . . . . . . . . . . . . 29
Installing the USB Touch Driver . . . . . . . 30
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me and 98 . . . . . . 30
Chapter 3
Operation 31
About Touchmonitor Adjustments. . . . . . . . 31
Controls and Adjustment . . . . . . . . . . . . 33
OSD Lock/Unlock . . . . . . . . . . . . . . 33
Power Lock/Unlock . . . . . . . . . . . . . 33
OSD Menu Functions . . . . . . . . . . . . 33
OSD Control Options . . . . . . . . . . . . 34
Brightness . . . . . . . . . . . . . . . . 34
Contrast . . . . . . . . . . . . . . . . . 34
Saturation, Hue, Flesh Tones. . . . . . . 34
Phase. . . . . . . . . . . . . . . . . . . 34
Auto Adjust . . . . . . . . . . . . . . . . 34
OSD Left/Right . . . . . . . . . . . . . . 34
OSD Up/Down . . . . . . . . . . . . . . 34
Clock . . . . . . . . . . . . . . . . . . . 34
Color Temperature . . . . . . . . . . . . 34
Current Input . . . . . . . . . . . . . . . 34
OSD Position . . . . . . . . . . . . . . . 34
Language. . . . . . . . . . . . . . . . . 35
Recall Defaults . . . . . . . . . . . . . . 35
OSD Timeout . . . . . . . . . . . . . . . 35
Power-Save (No Input) . . . . . . . . . . 35
Power LED Display & Power Saving. . . . . 35
General Power Saving Mode . . . . . . . 35
Display Angle . . . . . . . . . . . . . . . . . . 35
Chapter 4
Troubleshooting 37
Solutions to Common Problems . . . . . . . . 37
Appendix A
Native Resolution 39
Appendix B
Touchmonitor Safety 41
Care and Handling of Your Touchmonitor. . . . 42
Appendix C
Technical Specifications 43
Table of Contents

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Display Modes. . . . . . . . . . . . . . . . . . 43
Touchmonitor Specifications. . . . . . . . . . . 44
AccuTouch Touchscreen Specifications . . . 45
IntelliTouch Touchscreen Specifications.. . 46
Infrared Touchscreen Specifications . . . . . 47
12.1" LCD Touchmonitor (ET1229L-XXWA-1)
Dimensions . . . . . . . . . . . . . . . . . . 48
Regulatory Information 51
Warranty 55
Index 57
USB (UniversalSerial Bus) Keyboard
Emulation Swipe Reader 59
Port Powered Swipe Reader Technical
Reference Manual 93
MSR Device Drivers for Windows
Programming Reference Manual111
Serial Interface Customer Pole
Display 211
USB Interface Customer Pole Display 213
CustomerDisplays User Manual 215
USB Fingerprint Recognition Device234

1-1
CHAPTER
C HAPTER 1 I NTRODUCTION
Product Description
The 1229L is a retail terminal designed to present information to the operator
and the customer. The 1229L is available in serial and USB versions. The
1229L functionally consists of a 12.1” LCD main display with a touchscreen, an
optional vacuum fluorescent display (VFD) Customer Display, an optional
fingerprint reader (USB version only), an optional credit card reader, and a 6
port USB (USB version only) Hub. The main display element is a 12.1 inch
diagonal SVGA resolution (800x600) LCD display. The main display will
consist of an LCD Display and touchscreen. Three types of touchscreens can be
selected in the 1229L as options. They are AccuTouch, Intellitouch, and IR. The
Customer Display is a twenty character two line vacuum fluorescent display
(VFD). The VFD can display 40 characters in a 20 character 2 row format. Each
character is made by various fonts using a 5x7 pixel format matrix.
The fingerprint reader translates illuminated images of fingerprints into digital
code for further software processing, e.g. enrollment (fingerprint registration)
and verification (authentication of registered users). The fingerprint reader uses
the SEIR method and CMOS image sensor to capture high contrast, high
resolution fingerprint images. A series of algorithms extracts minutiae data from
the image, mapping the distinguishing characteristics of fingerprint ridge ends,
splits, dots, and arches. To identify or verify a fingerprint, a proprietary
matching algorithm compares the extracted minutiae points from the input
fingerprint on the optical module to a previously stored sample. The entire
matching process takes roughly one second. There is a fingerprint reader
available in the USB version of the 1229L and none in the serial version of the
1229L.

1-2 Elo Entuitive Touchmonitor User Guide
The credit card reader reads all three stripes on a standard credit card or drivers
license. The credit card is read by sliding the credit card, stripe side toward the
display through the credit card reader forward or backward. There is a serial
credit card reader and a USB credit card reader.
The Hub provides 4 internal USB ports to be used by the credit card reader, the
fingerprint reader, the touchscreen, and the customer display. The hub also
supplies two USB ports to the outside of the back of the 1229L for external use.
The hub is only used by the USB version of the 1229L. The 1229L is powered
by 12 VDC from a universal type power supply brick.
Detailed LCD Display Performance Requirements
2.1” TFT LCD Display Panel
Display Format: 1800 x 600
Display area 12.1” 246.0mm (H) x 184.5mm (V)
Pixel Pitch 12.1” 0.3075mm (H) x 0.3075mm (V)
Contrast Ratio 300 typical
Brightness 300 nits typical with no touchscreen; 246 nits with
AccuTouch; 276 nits with IntelliTouch; 276 nits
with IR
Accutouch Transmission 82% typical
IntelliTouch Transmission 92% typical
IR Touchscreen Transmission 92% typical
Response Time Tr = 30 msec/Tf = 20 msec typical
Display Color 16 million colors with dithering
Horizontal Viewing Angle +/- 60 degrees typical at CR=10
Vertical Viewing Angle -50/+40 degrees typical at CR=10

1-3
Customer Display
The Customer Display is a twenty character two line vacuum fluorescent
display (VFD). It consists of a VFD and VFD controller. There is a serial
version controller and a USB controller. The actual VFD is common to the
serial and USB versions.
Serial Version
Fingerprint Reader
There is a fingerprint reader in the USB version and none in the serial version.
General Description-FDU01B is a PC peripheral FRD (Fingerprint Recognition
Device) for USB (Universal Serial Bus) connections.
Video Interface Connector The video interface connector is a High density 15 pin type
HD-15.
Indicator Lamps The LCD display shall provide an indicator lamps to give
the status of the Power Management System
Audio Jack Provides for audio input signal to the stereo speakers
mounted in the 1229L.
Optical Parameters
Characters per row 20
Number of rows 2
Character
configuration 5x7 dot matrix
Character Height 9.5 mm
Character width 6.2 mm
Character
configuration ASCII
Character color Blue green
MTBF 300,000 hours

1-4 Elo Entuitive Touchmonitor User Guide
Theory of Operation
The USB host initiates communication with the FDU01 using operation
commands (Sensor LED On, Fingerprint Capture Start and Stop). Fingerprint
data are then captured by the CMOS sensor at a total image size of 356 x 292
with 8-bit gray level. The image frame transfer speed is 500 bytes/ms. It takes
about 600 milliseconds to send one frame of image data over USB protocols.
FDU01 uses the SecuGen FOR (Fingerprint Optic Reader).
Sensor Specifications
Credit Card Reader
There is a serial credit card reader and a USB credit card reader.
The USB version is available in HID and Keyboard emulation versions. The
reader reads all three stripes on a standard credit card or drivers license. A green
LED provides the operator with continuous status of the reader operations.
Specifications
Sensor SecuGen FOR
Image Capture Speed 600ms / frame
Image Transfer Speed 500Byte / ms
Pixel Resolution 356 x 292
USB Signaling Type Full Speed Type
Sensor CMOS Image Sensor
Resolution 500dpi
Verifying Time < 1sec
Image Capture Error Rate < 0.1%
Life Time Typically 40,000Hrs
Reference Standards-Conform to
applicable standards International Standards Organization, American National Standards Institute, California Drivers License, American
Association of Motor Vehicle Administrators
Message Format ACCII
Card Speed 3 to 50 IPS
MTBF Electronics 125,000 hrs; Head 1,000,000 passes

1-5
Six Port USB Hub
The Hub provides 4 internal USB ports to be used by the credit card reader, the
fingerprint reader, the touchscreen, and the customer display. The hub also
supplies two USB ports to the outside of the back of the 1229L for external use.
The hub is only used by the USB version of the 1229L. The hub meets the
following requirements:
Specification
Full compliance with USB specification 1.0, 1.1 and HID Class
Definition Rev 1.0.
Hub shall be self powered
Hub shall provide 2 external and 4 internal downstream ports with individual
port over current detection, protection and recovery. Supports both Open Host
Controller Interface (OHCI) and Universal
Host Controller Interface (UHCI).
Supports Suspend and Resume operation.
Bus fault detection and recovery.
External 12 VDC Power Supply
The 1229L shall be powered by 12 VDC from a universal type power supply
brick. The power supply shall provide the following capability:
Input voltage 100 to 240 vac
Input frequency 47 to 63 hz
Output voltage 12 vdc
Output line and load regulation +/- 2%