Elo TouchSystems ESY15i1 User manual

USER MANUAL
Elo Touch Solutions
ESY10i1 10.1” i-Series Interactive Signage
ESY15i1 15.6” i-Series Interactive Signage
ESY22i1 21.5” i-Series Interactive Signage
SW602242 Rev C

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Copyright © 2016 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and itsAfffiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, CarrollTouch, Elo, Elo (logo), Elo Touch, Elo Touch Solutions, Elo TouchSystems, IntelliTouch, iTouch,
SecureTouch, TouchTools and VuPoint are trademarks of Elo and its Affiliates. Windows is a trademark of
Microsoft Corporation.Android is a trademark of Google Corporation.

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Table of Contents
Chapter 1 – Introduction........................................................................... 4
Chapter 2 – Unpacking.............................................................................. 5
Chapter 3 – i-Series System Installation............................................. 6
Chapter 4 – Mounting................................................................................ 7
Chapter 5 – Operation............................................................................... 10
Chapter 6 – Technical Support............................................................... 23
Chapter 7 – Safety & Maintenance........................................................ 24
Chapter 8 – Regulatory Information ................................................... 27
Chapter 9 – Warranty Information......................................................... 30

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Chapter 1: Introduction
Product Description
Your new i-Series Interactive Signage system combines Elo Touch Solutions reliable
performance with the latest developments in touchscreen technology and display design. This
combination of features creates a natural flow of information between a user and the i-Series
system.
This i-Series system incorporates an active matrix thin-film-transistor, and LCD panel to
provide superior display performance. Features that enhance this systems performance are
Projected Capacitive (PCAP) touchscreen, Plug & Play compatibility, Micro-HDMI Out,
LAN/Wifi, built-in speakers, and headphone output capability. A general purpose input/output
header is available and Bluetooth 4.0 is supported. Also 3G/4G LTE (Micro SIM card holder)
support.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit and prevent risks to user safety. See Chapter 8 for more
information on i-Series system safety.
This manual contains information that is important for the proper setup and maintenance of the
i-Series. Before setting up and powering on your new system, read through this manual,
especially the Installation, Mounting, and Operation chapters.

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Chapter 2: Unpacking
Unpacking the i-Series Interactive Signage System
1.Carefully cut through the top piece of tape to open the top flaps.
2.Remove the top layer of the packaging pulp.
a.The accessory box and the covered monitor will now be visible.
3.Lift the accessory box out of the packaging box to provide access to the required cables.
4.Remove the monitor from the box and set it down.

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Chapter 3: i-Series System Installation
Connector Panel & Interfaces
Check that the following items are present and in good condition:
i-Series system
Quick Install Guide
Power Brick
Cables
oNorth America power cord
oEurope power cord
Two (2) cable strain reliefs
Two (2) screws
The connectors are accessed by removing the cable security covers from the rear of the
i-Series system.
i-Series System Connections to an External Monitor
Connect a Micro-HDMI cable between the system and the monitor.

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Chapter 4: Mounting
General Mounting Information
The monitor following the VESA pattern described in the following section.
For optimal touch performance, ensure that the monitor is supported fully and is as flat as
possible.
The following three mounting orientations are supported: Landscape, portrait and table top
mode. For optimal touch performance, ensure that the monitor is supported fully and is as flat
as possible.
Portrait

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Landscape
Table Top
Rear VESA Mount
Afour-hole 75x75mm (for 10.1”) and 100x100 (for 15.6”/21.5”) mounting pattern for M4 screws
is provided on the rear of the monitor. The VESA FDMI-compliant counting is coded: VESA
MIS-B, 75, C.

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10.1”
15.6” and 21.5”

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Chapter 5: Operation
Power
To turn the system on, press the power button once. If a power cable is plugged in to the
i-Series system, then the i-Series system will turn on automatically.
A Power Status LED is provided on the OSD Remote that functions according to the following
table:
i-Series System Status Color LED status
OFF Orange OFF
IDLE White BLINKING
ON White ON
The system consumes low power when in IDLE and OFF modes. For detailed power
consumption specifications, refer to technical specifications available on the Elo website
www.elotouch.com.
Touching the screen will bring the system out of MONITOR IDLE mode.
If long periods of disuse are planned, unplug the AC power cable to save power.
The maximum voltage, frequency and current for the system are provided in the power ratings
table below:
Model Operating Voltage
Range Operating Frequency Range Operating Current Range
ESY10i1 100 - 240Vac 50/60 Hz 0.62A
ESY15i1 100 - 240Vac 50/60 Hz 0.72A
ESY22i1 100 - 240Vac 50/60 Hz 1.19A
Operating System
Android version 4.4 will be pre-loaded on the system.
Projective Capacitance Touchscreens Technology
Four (4) simultaneous touches can be reported at one time.
Gesturing Images:
For multi-touch monitors, the following gestures are possible:

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Dual Touch Gestures and their Functions:
Swipe – The action of moving a finger across the screen.
- The ability to swipe through from one picture to another or drag an icon
Pinch-Zoom – Zoom into a picture
- Place two fingers on the screen and move them closer together to zoom in. Move your
fingers away from each other to zoom out.
Before zoom After zoom
Video
An LCD panels native resolution is its width and height measured in number of pixels.
In almost all cases, an image displayed on an LCD monitor will look best when your image
resolution matches the LCD panels native resolution.
10.1” is 1280x800, 15.6” is 1920x1080, 21.5” is 1920x1080.
Physical Button Functionality
Audio
Earphone output with microphone input is supported.
3G/4G LTE module Information (Optional)
For the units that have 3G/4G LTE built in, the following are the supported bands:
LTE (FDD) B1/B2/B3/B4/B5/B7/B8/B13/B17/B20
Penta-band DC-HSPA+/HSPA+/HSPA/UMTS B1/B2/B4/B5/B8
Parameter Available Adjustment
Power Button Turn on the system
Home Button Returns to the Home page

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Quad-band EDGE/ GPRS/GSM 1900/1800/900/850 MHz
Data Transfer Rate:
WCDMA PS: UL (384 kbps)/ DL (384 kbps)
DC-HSPA+ :UL (11 Mbps)/ DL (42 Mbps)
LTE FDD: UL (50 Mbps)/ DL (100 Mbps) @Bandwidth 20M (CAT3)
GPRS/EDGE: Multi-slot Class 12
Support country list
US
Germany
Wifi + Bluetooth
The following protocols are supported for Wifi and Bluetooth:
Bluetooth 4.0+EDR Class 2, A2DP/ HID (Keyboard/Mouse), SPP (printer), Barcode scanner
(HID/SPP) support.
IEEE 802.11b/g/n; WEP/WPA/WPA2 capable
Near Field Communication (NFC) Functionality (Optional)
The following NFC protocols are supported:
ISO-14443-A
ISO-14443-B
1.1 Interfaces
1.1.1 RS232 and USB2.0 interfaces by use of corresponding cables.
1.1.2 USB 2.0 compliant interface configurable to support USB HID: Keyboard, or USB Virtual
COM.
1.1.3 RS232 data output baud rate up to 115.2K BPS
1.2 Payment Applications
1.2.1 American Express ExpressPay
1.2.2 Discover ZIP
1.2.3 MasterCard PayPass/MCHIP
1.2.4 Visa MSD/qVSDC
1.2.5 Google wallet
1.2.6 ISIS wallet
1.3 MIFARE Applications
1.3.1 Read/Write of MIFARE Plus/Classic/Ultralight/DESFire cards
1.3.2 Support MIFARE higher baud rate up to 424KHz

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Barcode Scanner Functionality (Optional)
Incorporates proximity detector to activate Bar Code Scanner.
Outstanding scanning performance up to 270 scans per second.
Below are the supported Bar Code types and settings.
Note: Telepen symbology only supports ASCII code.

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Magnetic Stripe Reader (MSR) Functionality (Optional)
The MSR shall operate in keyboard mode.
Capable of reading 3 tracks.
Security level and Encryption function: OFF
USB On The Go (OTG)
USB OTG is supported via the micro-USB connector located in the following position.
Note: Improper use of this connector can result in a broken connector.
HDMI Output
The HDMI(1920x1080P) output supports Elo monitor
ET7001L/ET4201L/ET3201L/ET4243L/ET3243L.
General Purpose Input/Output (GPIO) Support
The i-Series supports a GPIO which can be used under the following conditions:
Max Voltage: 5V
Max Current: 200mA
There are two input connections and one output connection.
Pin 15 Volt output connection
Pin 2 Input connection 1

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Pin 3 Input connection 2
Pin 4 and Pin 5 are tied to ground
Elo has a cable (PN # E086398) which extends this GPIO connection so that it is easy for
users to connect their own peripherals. This cable can be found on the Elo website.
Example Circuit
GPIOPIN1
i-Series expansion module (Optional)
The i-Series expansion module supports the following additions:
1.USB2.0 x2
2.Powered USB x1 (1.5A) / 24V power
3.Powered USB x1 (2.3A) /12V power
4.RS232 x1(RJ45 to DB9 cable kit).

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1.Installation with i-Series:

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2.RS232 pin definition (DB-9 Male type)
3.Please visit FTDI website and download the Android SDK for software implementation.
http://www.ftdichip.com/Support/SoftwareExamples/Android/J2xxHyperTerm.zip
4.Accessory box

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Software Section(Download SDK from www.elotouch.com)
1. Glossary
1.1. Abbreviation
SoC: System on a chip
1.2. Terms
IDLE_MODE: ELO specification for device interaction with POWER_KEY action
MSR: Magnetic Stripe Reader
BCR: Barcode Reader
NFC: Near Field Communication
ELOPeripheralService: The fundamental class to provide different functions for ELO
application developmentEx
2. System Overview
Fig 3-1 shows the software stack of Android system. This implementation based on Android
design and extends the framework functionality at java services layer to fulfill customer
requirement. The extended functionality at java service is named as “ELOPeripheralService”
which provides the interfaces for application development.

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Fig 2-1. Android System Structure
2.1. Android Framework Java Service
Based on developed programming language, Android services can be divided into native (C
base) and java service. Android services are a kind of server-client structure where the server
side can receive a request from the client and output the result to client. Also, the server-client
structure can deal with synchronization issues from multi-client requests. Therefore, this
framework ability, which forms the fundamental class “ELOPeripheralService,” is based on this
kind of server-client design feature from Android.
2.2. ELOPeripheralService
ELOPeripheralService is the major module to act client request from application layer. In order
to complete the Android framework system design for service then below classes is added into
system:
ELOPeripheralNative
Execution of some native-C function flows for ELOPeripheralService
ELOPeripheralManager