Epson BO-IC400 User manual

Intelligent Controller
User's Guide
© 2020 Seiko Epson Corporation
2020.05
Information on the Moverio Website
Check the following Website for useful tips and support informa-
tion.
https://tech.moverio.epson.com/en/
See the User's Guide supplied with the headset for precautions
on using the headset

Introduction
This product is a controller that connects to the EPSON smart glass MOVERIO series headset and uses an app to display
and share information. It supports models with USB Type-C connectors.
The MOVERIO series has see-through lenses that allow you to create your own world using AR (Augmented Reality)
which lays images over your actual surroundings.
Please note that we cannot guarantee connection to commercially available, third-party devices.

3
Contents
Introduction ...........................................2
Safety Instructions .....................................5
Product Warnings and Cautions........................5
Warnings and Cautions when Using the Headset ......11
Notes on Usage .......................................13
Included Items & Optional Items.......................14
Included Items .......................................14
Optional Items .......................................14
Part Names ...........................................15
Front.................................................15
Back .................................................16
Side..................................................17
Charging .............................................18
LED indicator status ..................................18
Turning On and O ...................................19
Turning On...........................................19
Turning O...........................................19
Setting Wi-Fi/Bluetooth® ..............................20
Wi-Fi settings.........................................20
Bluetooth settings....................................20
Inserting an SD Card ..................................21
Connecting the headset...............................22
Switching modes .....................................23
Mode Types ..........................................24
Entering Text .........................................26
Operating the Trackpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Operating the Trackpad with a Cross-key ..............28
Introducing MOVERIO Link Pro ........................29
Initial Startup Settings................................30
Launching MOVERIO Link Pro .........................31
System Update .......................................32
Support Information .................................32
Maintenance..........................................33
Troubleshooting ......................................34
Specications.........................................36
Product Specications ................................36
USB Type-C Connector Features.......................38
Intellectual Property Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . .39
General Notes ........................................40
List of Safety Symbols and Instructions ................48
Contact List...........................................50

4
About the User's Guide
This guide provides information on safely using this product, basic operating methods, and troubleshooting. Make sure you read this guide
before using the product.
Symbols Used in this Guide
oSafety symbols
Warning
This symbol indicates information that, if ig-
nored, could possibly result in serious personal
injury or even death due to incorrect handling. Caution
This symbol indicates information that, if ignored,
could possibly result in personal injury or physi-
cal damage due to incorrect handling.
oGeneral information symbols
Indicates procedures which may result in dam-
age or injury if sufficient care is not taken.
Indicates additional information and points
which may be useful to know regarding a topic.
[ ] Indicates icons and menu items displayed on
the screen and the product’s key names. &Indicates a reference to related topics.

5
Safety Instructions
Warning
Usage environment and condition precautions
Do not leave this product in locations subject to temperatures be-
yond the specified operating range or that can easily become hot,
such as cars with the windows closed, in direct sunlight, in front of
air-conditioning or heater outlets, or under heated tables or futons.
Also, avoid locations subject to sudden changes in temperature. Do-
ing so may result in fire, breakdown, malfunction, or failure.
Do not use the product in locations where it may get wet or is
subject to high levels of humidity such as outdoors or in a bath or
shower room. Otherwise, it may result in fire or electric shock.
Do not place this product in locations subject to smoke, steam, high
humidity, or dust such as kitchen counters or near humidifiers. Oth-
erwise, it may result in fire or electric shock.
Laws and regulations prohibit viewing the product's display or the
screen of the connected headset while driving a car, motorbike, or
riding a bicycle.
Warning
Product usage precautions
For your safety, read the attached documents carefully to use the
product correctly. After you have read the documents, keep them in
a safe place so that you can refer to them quickly at a later date.
Product Warnings and Cautions
Warning
Charging precautions
When charging, use a commercially available USB Type-C power
adapter that has received public safety standards certification and
meets the necessary specifications of this product.
When charging, use the USB cable supplied or an officially certified
USB cable. Using a cable that has not been officially certified could
result in heat, fire, explosion, malfunction, or liquid leakage.
Do not charge when the product or the cable are wet.
Do not charge in locations where it may get wet or is subject to
high levels of humidity such as in a bath or shower room.
If you need to charge after this product gets wet, wipe off any water
on the product with a dry cloth, and then allow it to dry naturally
before connecting the USB cable.

Safety Instructions
6
shock or malfunction.
Except when explicitly instructed to do so in the User's Guide, the
case for the product should only be opened by qualified service
personnel. Also, do not disassemble or remodel the product (includ-
ing consumable items). Many of the parts inside the product carry
a high voltage and could cause fire, electric shock, accident, or poi-
soning.
Do not allow the light or radiated light from the LED part into your
eye. Take particular care to keep the light away from infants. Other-
wise, it may result in visual impairment.
Additionally, being suddenly dazzled by the light can cause an in-
jury to occur.
Do not touch this product or the USB Type-C connector with wet
hands.
Otherwise, it may result in fire, burns, electric shock, and so on.
Note the following points when inserting/removing all connectors.
• Do not apply excessive force such as pulling on the cables
• Insert straight into/remove straight out of the connector port
Incomplete or incorrect connections could result in fire, burns, elec-
tric shock, and so on.
Make sure you use the USB cable supplied with the product or a
USB certified product to connect to the USB Type-C connector. Us-
Do not allow any conductive foreign objects to touch the USB Type-
C connector, microSD card slot, or earphone jack, and do not put
any conductive foreign objects into the connection ports. Doing so
may cause a short circuit and result in fire or electric shock.
Do not use a damaged USB cable. Failure to comply with these pre-
cautions could result in fire or electric shock.
Do not subject the product to excessive pressure or damage it.
Be careful not to hit or trap the device in anything, especially when
carrying the product in a pocket of your clothes. Failure to do so
could cause fire, burns, or injuries due to damage to the touch panel
display, the camera glass, or the built-in battery.
Do not expose the camera lens to direct sunlight for a long time.
Doing so may result in fire or explosion due to condensed beams of
light from the lens.
Do not start using this product at a high volume. Sudden,
loud noises could result in hearing impairment. Lower the
volume before turning off the product, and gradually in-
crease the volume after turning on the product.
Do not use a wet cloth or solvent such as alcohol, benzine, or thin-
ner when cleaning this product. In addition, do not apply alcohol,
benzine, thinner, or any other organic solvents to the touch panel
display or resin cover of this product. Doing so may result in electric

Safety Instructions
7
• If the product was dropped or the case was damaged.
• If the touch panel display or the camera glass was damaged
Stop using the product if the product itself or the cable is damaged.
Otherwise, it may result in fire or electric shock.
Warning
Wireless function precautions
When taking this product into areas in which the use of electromag-
netic waves is prohibited, such as in an aircraft or in hospitals, follow
the instructions in the area and turn off this product or disable the
Bluetooth or wireless LAN function. Do not use the Bluetooth or
wireless LAN function near automatically controlled devices such
as automatic doors or fire alarms. The electromagnetic waves may
cause electromagnetic interference with medical equipment or
cause the equipment to malfunction.
Note the following points when using the Bluetooth or wireless LAN
function in medical institutions.
• Do not bring this product into operating rooms, Intensive Care
Units (ICUs), or Cardiac Care Units (CCUs).
• When on wards, turn off this product or stop the electromagnetic
waves.
• Even when not on wards, turn off this product or stop the electro-
ing a cable that is not USB certified could result in fire, burns, electric
shock, or damage to the product due to incorrect wiring.
For your own safety, do not use a conversion adapter or extension
cable when using the USB Type-C connector. (Except for genuine
Epson optional products)
Do not press too hard on the touch panel display or operate it with
pointed objects. If the panel is scratched it may cause a malfunction
or damage to occur.
Do not throw the product into a fire and do not heat the product.
Do not place combustible items, such as candles, near this product.
Doing so may result in heat, fire, or explosion.
Warning
Product abnormality precautions
In the following situations, turn off the power immediately (if the
product is being charged, disconnect the USB cable to stop charg-
ing), and contact your local dealer or the Epson service call center.
Continuing to use under these conditions may result in fire or elec-
tric shock. Do not try to repair this product yourself.
• If you see smoke, or notice any strange odors or noises.
• If any water, beverages, or foreign objects get into the product.

Safety Instructions
8
Caution
Usage environment and condition precautions
Do not use in the following locations.
• Locations subject to heat such as near heaters
• Locations subject to vibrations or shocks
Do not use or store the product in locations where the tempera-
ture is too high or too low. Also, avoid locations subject to sudden
changes in temperature.
Otherwise, the product may not work correctly.
Do not place this product near high-voltage lines or magnetized
items. Otherwise, the product may not work correctly.
When performing maintenance, make sure you turn off the product,
and disconnect all cables. Otherwise, it may result in electric shock.
Stop charging the battery if the charging does not end in the
stated period of time. Continuing the charge may result in liquid
leakage, heat, explosion, or fire.
Caution
Product usage precautions
Note that the product may become hot during prolonged use or
magnetic waves if there is any electronic medical equipment in
the area.
• Follow any rules stipulated by medical institutions that prohibit
the use of devices emitting electromagnetic waves, or that pro-
hibit entry to certain areas with such devices.
• If the product has an auto power on function, disable it before
turning off the product.
If you have an implanted pacemaker or implanted defibrillator, make
sure you keep a distance of at least 22 cm between this product and
the implanted device when using the Bluetooth or the wireless LAN
function. The electromagnetic waves may influence the operation of
implanted pacemakers or implanted defibrillators. Turn off this prod-
uct or stop the electromagnetic waves if you are in a location where
someone near you may have a pacemaker, such as a crowded train.
When communicating using the product's wireless LAN
(WLAN) function or Bluetooth function, data information
could leak or unauthorized access may be possible de-
pending on the security function settings. Note that the
user is responsible for handling the security functions.
Epson accepts no responsibility for any data leaks when communi-
cating using the product's wireless LAN (WLAN) function or Blue-
tooth function.

Safety Instructions
9
during charging. Furthermore, do not allow the product to remain
in contact with your skin for too long, even while wearing the prod-
uct, as doing so may result in low temperature burns.
Just like computers, when the user installs an app or accesses a
Website, this device may become unstable, or sensitive data, such as
the user's location information or personal information registered to
the device, could be illegally leaked over the Internet by malicious
third parties. For this reason, be sure to check the creator of the app
or site you are using as well as the processing status before using it.
Do not look at the flashing screen for too long. Otherwise, convul-
sions or loss of consciousness could occur.
Do not drop this product or treat it with unnecessary force. Also, if
the product breaks due to an impact such as a fall, stop using the
product. Continuing to use this product may result in injury due to
glass fragments from the touch panel display or camera.
Be careful of the tip of the SD card slot pin when installing or remov-
ing the microSD card.
Touching the tip of the SD card slot pin may cause an injury.
This product should only be used for the purposes stated in the
manuals. Using it for any other purpose may result in injury.
Make sure you regularly backup your registered data (documents,
movies, images, music data, and so on) to an external storage me-
dium such as a microSD card or computer.
Epson shall not be liable for the loss of any data, damage to data, or
loss of profits that occurs due to malfunction, repair, or other han-
dling of this product.
The built-in battery is a consumable item and as such is not covered
by the warranty. If you are only able to use the product for a short
time even when the battery is fully charged, it is time to replace the
built-in battery.
When replacing the built-in battery, contact your local dealer or
a dealer in the "Contact Information” provided at the end of this
guide.
You can recycle used lithium-ion batteries. For more infor-
mation on how to recycle the built-in battery of this prod-
uct, contact a dealer in the "Contact Information" provided
at the end of this guide.
Dispose of this product in accordance with your local laws and
regulations.
Water-proong
When the USB Type-C connector (with cover) and the microSD card

Safety Instructions
10
slot cover are closed securely, this product is water-proof compliant
with the IPX2 standard based on JISC0920 (IEC60529:2001).
However, when a headset is connected to the USB Type-C connec-
tor (for headset connections), the connection does not provide IPX2
levels of performance.
Water-proong based on IPX2
If the product is subjected to a dripping water test at a rate of 3
mm/minute for up to 10 minutes while the product is at an angle
of 15 degrees, water does not enter the product and it can be oper-
ated normally.
Caution
Water-proong precautions
The water-proof feature does not guarantee protection against
damage or malfunctions under all conditions. The warranty is invalid
if malfunctions are determined to have occurred due to incorrect
handling of the product by the user.
Close the USB Type-C connector (with cover) and the microSD
card slot cover securely. If tiny pieces of trash such as hairs or sand
become caught in the product, the water-proof performance is not
maintained.
Do not allow other liquids (such as organic solvents, soapy water,
hot spring water, and seawater) to splash onto the product.
Do not leave the product in locations subject to humidity such as
bathrooms.
If rain or water splash onto the product, wipe it with a dry cloth as
soon as possible.

Safety Instructions
11
Warnings and Cautions when Using
the Headset
Warning
Product usage precautions
<When operating drones>
• Malfunction or erroneous operations may occur depending on
the usage environment and how the product and the headset are
used. Note that Epson is not responsible for any damages arising
from the use of the product, headset, or drone.
• Note the following precautions when using this product and
headset while operating a drone.
-Be sure to comply with any laws and regulations in each coun-
try regarding the operation and flight methods of drones, and
do not fly drones in no-fly zones.
-Be sure to keep a close eye on the drone and its surroundings
while it is in flight.
-Be sure to follow all safety precautions, such as instruction
manuals, user guides, guidelines, and any other safety precau-
tions supplied with the drone itself.
-Individuals will experiences differences in visibility and having
a clear view when wearing the headset. Before you use the
drone, be sure to confirm in advance that the surroundings in
which you will use it are safe.
<Usage in medical applications>
1) This product and the headset have not been certified as medical
equipment under laws such as medical supplies and medical
equipment acts.
2) This product and the headset do not meet medical standards.
Warning
Usage environment precautions
Do not wear this product while driving a car, riding a motor bike
or bicycle, or performing any other dangerous tasks. Doing so may
result in accident or injury.
Do not use this product in unstable locations such as stairs or at
altitude. Also, do not use the product in dangerous locations such
as near machining tools, where there is a lot of traffic, or where it is
dark. Doing so may result in accident or injury.

Safety Instructions
12
Caution
Product usage precautions
When connecting/disconnecting the headset's USB Type-C connec-
tor, do not handle it with wet hands or expose it to water or dust.
The headset uses an Si-OLED display panel (organic EL panel). Due
to the characteristics of the Si-OLED, you may notice burn-in (after
images) or decreasing luminance on the panel. This is not a mal-
function.
Methods to reduce burn-in (after images) and decreasing luminance
• Turn off the headset display when it is not being used.
By enabling the Power Saving setting in the pre-installed app
"MOVERIO Link Pro", the built-in sensors detect when the headset
is not being used and automatically turn off the display.
• Do not display the same image for a long time.
• Hide markers or text that always appear in the same position.
• Decrease the display brightness.
• Do not make the display any brighter than necessary.

13
Notes on Usage
Be sure to consider other people when using this product in public
locations.
Charge the battery at least once a year even if you do not use the
product. If you do not use the product for a long period of time,
the battery performance may deteriorate or you may not be able to
charge the battery.
The operating system (OS) for this product may be upgraded to
improve quality and add new features. When this occurs, the oper-
ating methods may change; therefore, be sure to check the Website
provided on the cover for the latest information regarding added
functions and changes in operating methods.
Additionally, apps used on the old version of the OS may become
unusable or may cause unintended problems to occur.
Before using services and apps provided by third parties, including
apps provided by Google™, be sure to check the terms of service
and so on provided by Google or any other provider. Epson cannot
be held responsible for any problems arising from the use of such
services or apps.

14
Included Items & Optional Items
Included Items
BO-IC400
&“Part Names” p. 15
USB cable
&“Charging” p. 18
SD card slot pin
&“Inserting an SD Card” p. 21
Optional Items
These items are available to purchase according to your
needs. These optional items and consumables are cur-
rent as of May 2020. This list is subject to change without
notice.
Battery pack
BO-BP400

15
Part NamesIncluded Items & Optional Items
Front
HOME key
Displays the Home screen.
History key
Displays recently used apps.
Microphone
Inputs voice sounds.
LED indicator
Indicates the status of the product.
&“LED indicator status” p. 18
Touch panel display
Touch with your finger to operate the product.
When you switch modes, this functions as a trackpad
or Cross-key.
&“Operating the Trackpad” p. 27
&“Operating the Trackpad with a Cross-key” p. 28
BACK key
Displays the previous screen.
Receiver/Speaker
Outputs audio.
Proximity/dimmer sensor
Detects when faces come close to the device
or the brightness of your surroundings. Do
not cover this part with fabric or stickers.

Speaker
Outputs audio.
Pogo pins
Supplies power from this connector when using
the optional battery pack (TBD).
LED light
Flashes or turns on to indicate the status.
Microphone
This microphone does not input voice commands
as it is for noise cancellation. Do not block this part
when using the front microphone.
Strap attachment part
When using a strap, pass it through this part.
Camera
Shoots photos or videos.
Part Names
16
Back

Part Names
17
Side
USB Type-C connector (for headset connections)
Connects the USB Type-C cable for your headset.
It can also be used for charging.
&“USB Type-C Connector Features” p. 38
Earphone jack
You can connect commercially available earphone
microphones.
Use earphone microphones that conform to the
CTIA standard.
Switch key
Switches the mode.
&“Switching modes” p. 23
Hold this down to turn on the key lock
feature. Hold it down again to turn off the
key lock feature.
Power button
Turns the power on or off.
&“Turning On and O” p. 19
USB Type-C connector (with cover)
Connects the supplied USB cable when charg-
ing.
&“Charging”p. 18
&“USB Type-C Connector Features” p. 38
Slot pin insertion hole
Insert the SD card slot pin here to open the
microSD card slot.
microSD card slot
Insert a commercially available microSD card.
&“Inserting an SD Card” p. 21
Volume keys
Adjusts the volume.

18
Charging
Charge the battery by connecting the USB cable supplied
to a commercially available USB Type-C power adapter.
Initial charging takes approximately 3 hours when using
a USB Type-C power adapter with a 5V/2A output.
A
Connect this device to a USB Type-C power adapter.
Connect the device to a USB Type-C power adapter us-
ing the USB cable supplied.
You can also charge using the USB Type-C
connector at the bottom of the device (for
headset connections).
B
Plug in the USB Type-C power adapter to an electric
outlet.
The LED indicator turns on.
If the battery is completely flat, the LED indicator
does not turn on for a while when charging
starts. Charge for at least 30 minutes, and then
re-connect the USB cable.
LED indicator status
This indicates the status of the product using colors and the lit
status of the LED. (The LED indicator provides a rough indication
of the amount of remaining battery.)
: Flashing : On : Off
Indicator Status Battery charge status
Operating 10% or more
(red) Operating Less than 10%
(green) Charging 90% or more
(yellow) Charging 10 to 89%
(red) Charging Less than 10%

19
Turning On and O
Turning On
The product is not fully charged at the time of purchase.
Charge before use.
&“Charging” p. 18
A
Hold down the Power button for at least two sec-
onds.
Turning o the screen while the product is on (Sleep
mode)
Press the Power button briefly to enter Sleep mode. Press
the Power button briefly again to wake the product from
Sleep mode.
Turning O
A
Hold down the Power button for at least two sec-
onds.
Select from the menu displayed on the right of the
screen.
The power turns off.
• If operations are unstable, you can force the
product to shutdown by holding down the Power
button for at least 12 seconds.
• Do not force the product to shutdown unless
operations are unstable.
Stored data and settings may be lost.

20
Setting Wi-Fi/Bluetooth®
Wi-Fi settings
Setup Wi-Fi so that the product can connect to the Internet
over a wireless LAN environment.
Check the following before setting up.
• The SSID (network name) for the wireless LAN
access point or public wireless LAN service you
want to connect to.
• The password and security system to connect to
the network if security has been enabled.
A
Tap [ ] on the APPS list screen.
B
Select [Network & internet] - [Wi-Fi], and then set
[Wi-Fi] to on.
Available SSIDs (network names) are displayed.
C
Select the SSID (network name) you want to connect
to, enter the [Password], and then tap [CONNECT].
Bluetooth settings
You need to make Bluetooth settings to allow the product
to connect wirelessly to Bluetooth enabled devices.
Check the following before setting up.
• The Bluetooth device is turned on.
• The Bluetooth device supports the profiles
supported by the device.
&“Product Specications”p. 36
A
Tap [ ] on the APPS list screen.
B
Select [Connected devices] > [Pair new devices].
Available devices are displayed.
C
Select the device you want to connect to and pair
with it.
You may need to enter a set pass code depending
on the device you are connecting to.