Fanvil C66 User manual

USER MANUAL
C66 VoIP Phone
Corporate Headquarters
Fanvil Technology Co., Ltd
Address: Level 3, Block A, Gaoxinqi Building, Anhua Industrial Park,
Qianjin 1 Road, 35th District, Bao'An, Shenzhen 518101 P.R.China.
Web Site: www. Fanvil.com
Tel: [phone]
Fax: [phone]

Safety Notices
Please read the following safety notices before installing or using this phone.
They are crucial for the safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other
powers supplies may cause damage to the phone, affect its performance or
induce noise.
Before using the external power supply in the package, please check with
home power voltage. Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, do
not use it, it may cause fire or electric shock.
The plug-socket combination must be accessible at all times because it
serves as the main disconnecting device.
Do not drop, knock or shake it. Rough handling can break internal circuit
boards.
Do not install the device in places where there is direct sunlight. Also do
not put the device on carpets or cushions. It may cause fire or breakdown.
Avoid exposure the phone to high temperature, below 0℃or high humidity.
Avoid wetting the unit with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage
it. Consult your authorized dealer for help, or else it may cause fire, electric
shock and breakdown.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean
it. Wipe it with a soft cloth that has been slightly dampened in a mild soap
and water solution.
When lightning, do not touch power plug or phone line, it may cause an
electric shock.
Do not install this phone in an ill-ventilated place.
You are in a situation that could cause bodily injury. Before you work on
any equipment, be aware of the hazards involved with electrical circuitry
and be familiar with standard practices for preventing accidents.

Table of Content
INTRODUCING C66 VOIP PHONE ..............................................................................................6
1.1 THANK YOU FOR YOUR PURCHASING C66.............................................................................6
1.2 DELIVERY CONTENT............................................................................................................6
1.3 KEYPAD..............................................................................................................................7
1.4 PORT FOR CONNECTING .......................................................................................................8
1.5 ICON INTRODUCTION ...........................................................................................................9
1.6 LED INTRODUCTION............................................................................................................9
2INITIAL CONNECTING AND SETTING............................................................................11
2.1 CONNECT THE PHONE ........................................................................................................ 11
2.1.1 Connect to network.......................................................................................................11
2.1.2 Power adaptor connection.............................................................................................12
2.2 BASIC INITIALIZATION.......................................................................................................12
2.2.1 Network settings...........................................................................................................12
3C66’S BASIC FUNCTION.....................................................................................................14
3.1 MAKING A CALL................................................................................................................14
3.1.1 Call Device...................................................................................................................14
3.1.2 Call Methods................................................................................................................14
3.2 ANSWERING A CALL ..........................................................................................................14
3.3 DND ................................................................................................................................15
3.4 CALL FORWARD................................................................................................................15
3.5 CALL HOLD.......................................................................................................................15
3.6 CALL WAITING .................................................................................................................15
3.7 MUTE ...............................................................................................................................16
3.8 CALL TRANSFER ................................................................................................................16
3.9 3-WAY CONFERENCE CALL .................................................................................................16
3.10 MULTIPLE-LINE .................................................................................................................16
4C66’S ADVANCED FUNCTION...........................................................................................18
4.1 CALL PICKUP.....................................................................................................................18
4.2 JOIN CALL .........................................................................................................................18
4.3 REDIAL /UNREDIAL ..........................................................................................................18
4.4 CLICK TO DIAL ..................................................................................................................19
4.5 CALL BACK .......................................................................................................................19
4.6 AUTO ANSWER ..................................................................................................................19
4.7 HOTLINE ...........................................................................................................................19
4.8 APPLICATION ....................................................................................................................19
4.8.1 SMS.............................................................................................................................19
4.8.2 Memo...........................................................................................................................20
4.8.3 Voice Mail ...................................................................................................................20
4.9 PING .................................................................................................................................20

4.10 PROGRAMMABLE KEY CONFIGURATION.............................................................................20
5C66’S OTHER FUNCTIONS.................................................................................................24
5.1 AUTO HANDDOWN ............................................................................................................24
5.2 BAN ANONYMOUS CALL....................................................................................................24
5.3 BAN OUTGOING ................................................................................................................24
5.4 DIAL PLAN........................................................................................................................24
5.5 DIAL PEER ........................................................................................................................24
5.6 AUTO REDIAL ...................................................................................................................25
5.7 CALL COMPLETION ............................................................................................................25
5.8 RING FROM HEADSET........................................................................................................25
5.9 POWER LIGHT ...................................................................................................................25
5.10 HIDE DTMF......................................................................................................................25
5.11 PASSWORD DIAL................................................................................................................26
5.12 PRE DIAL ..........................................................................................................................26
5.13 ACTION URL&ACTIVE URI .............................................................................................26
5.14 PUSH XML .......................................................................................................................26
6C66’S BASIC SETTING ........................................................................................................27
6.1 KEYBOARD .......................................................................................................................27
6.2 SCREEN SET ......................................................................................................................27
6.3 RINGER SET ......................................................................................................................27
6.4 VOICE VOLUME.................................................................................................................27
6.5 TIME &DATE....................................................................................................................27
6.6 GREETING WORD ..............................................................................................................28
6.7 LANGUAGE SET.................................................................................................................28
7C66’S ADVANCED SETTINGS............................................................................................29
7.1 ACCOUNT .........................................................................................................................29
7.2 NETWORK.........................................................................................................................29
7.3 SECURITY .........................................................................................................................29
7.4 MAINTENANCE..................................................................................................................29
7.5 FACTORY RESET ................................................................................................................29
8WEB CONFIGURATION......................................................................................................30
8.1 INTRODUCTION OF CONFIGURATION ...................................................................................30
8.1.1 Ways to configure.........................................................................................................30
8.1.2 Password Configuration................................................................................................30
8.2 SETTING VIA WEB BROWSER...............................................................................................30
8.3 CONFIGURATION VIA WEB................................................................................................31
8.3.1 BASIC .........................................................................................................................31
8.3.1.1 Status ................................................................................................................................ 31
8.3.1.2 Wizard............................................................................................................................... 32
8.3.1.3 Call Log ............................................................................................................................ 34
8.3.1.4 LANGUAGE..................................................................................................................... 35

8.3.2 Network .......................................................................................................................36
8.3.2.1 WAN Config ..................................................................................................................... 36
8.3.2.2 LQos&VLAN Config...................................................................................................... 38
8.3.2.3 Service Port....................................................................................................................... 40
8.3.2.4 TIME&DATE ................................................................................................................... 42
8.3.3 VOIP............................................................................................................................43
8.3.3.1 SIP Config........................................................................................................................ 43
8.3.3.2 Stun Config ....................................................................................................................... 51
8.3.3.3 DIAL PEER ...................................................................................................................... 53
8.3.4 Phone...........................................................................................................................56
8.3.4.1 DSP Config ....................................................................................................................... 56
8.3.4.2 FEATURE......................................................................................................................... 58
8.3.4.3 DIAL PLAN...................................................................................................................... 62
8.3.4.4 CONTACT ........................................................................................................................ 64
8.3.4.5 REMOTE CONTACT ....................................................................................................... 67
8.3.4.6 WEB DIAL ....................................................................................................................... 68
8.3.4.7 MCAST............................................................................................................................. 68
8.3.4.8 TONE................................................................................................................................ 71
8.3.4.9 Action URL....................................................................................................................... 72
8.3.5 Function Key................................................................................................................73
8.3.5.1 Function Key..................................................................................................................... 73
8.3.5.2 EXT KEY.......................................................................................................................... 75
8.3.5.3 SOFTKEY......................................................................................................................... 76
8.3.6 Maintenance.................................................................................................................76
8.3.6.1 Auto Provision................................................................................................................... 76
8.3.6.2 Syslog Config.................................................................................................................... 79
8.3.6.3 Config Setting.................................................................................................................... 81
8.3.6.4 Update............................................................................................................................... 81
8.3.6.5 ACCESS ........................................................................................................................... 83
8.3.6.6 Reboot............................................................................................................................... 85
8.3.7 Security........................................................................................................................85
8.3.7.1 WEB Filter........................................................................................................................ 85
8.3.7.2 Firewall............................................................................................................................. 86
8.3.7.3 VPN.................................................................................................................................. 87
8.3.7.4 Security............................................................................................................................. 89
8.3.8 Logout..........................................................................................................................89
9APPENDIX.............................................................................................................................91
9.1 SPECIFICATION..................................................................................................................91
9.1.1 Hardware......................................................................................................................91
9.1.2 Voice features...............................................................................................................91
9.1.3 Network features ..........................................................................................................92
9.1.4 Maintenance and management ......................................................................................93
9.2 DIGIT-CHARACTER MAP TABLE ..........................................................................................93

Introducing C66 VoIP Phone
1.1 Thank you for your purchasing C66
Thank you for purchasing the C66, C66 is a full-feature telephone that provides
voice communication over the same data network that your computer uses.
This phone functions not only much like a traditional phone, which allows you
to place and receive calls, and enjoy other features that traditional phone has,
but also it own many data services features which you could not expect from a
traditional telephone.
This guide will help you easily use the various features and services available
on your phone.
1.2 Delivery Content
Please check whether the delivery contains the following parts:
The base unit with display and keypad
The handset
The handset cable
The power supply
The Ethernet cable
The User Manual (you may download from our website)
IP Phone are designed to look like conventional phones, the following photo
shows a broad overview of the IP Phone.

1.3 Keypad
Key
Key name
Function Description
Line1/2
/3/4
There are four SIP lines; user could select any one
to make the call, if it has been registered.
Soft key 1/2/3/4
Keys combination, include functions such as
History/P-BOOK /DND /Menu /Del /Redial /Send
/
Quit/Answer/Divert/Reject/Hold/Transfer/Conf/Cl
ose and so on.
Navigation
Navigation key assist users for operating.
In idle state they have special function.
You can configure through the web page according
to your patterns of use.
Directory
Access to phone book, check the record list and
add new records and revise the record. When check
the phone book record, press this key again will
return to idle mode.
History
View the Missed call, Incoming Call and Outgoing
Call.
Redial
1. In the hook off /hands-free mode, use the key
to dial the last call number;
2. In stand-by mode, it has a function to check the
Outgoing Call.
Hands-free
Make the phone into hands-free mode.
mute
Press this key in calling mode, you can hear the
other side, and the other side cannot hear you.
Volume -/+
Turn down or turn up the volume by pressing these
two keys.

Indicator
light
If the light blinking, indicate the phone has missed
call.
Digital
keyboard
Inputting the phone number or DTMF.
DSS keys
You can configure them in the web page,.
1.4 Port for connecting
Port
Port name
Description
Power switch
Input: 5V AC, 1A
WAN
10/100M Connect it to Network
LAN
10/100M Connect it to PC
External console
interface
Port type: RJ-45 direct connector
In the left side of the phone
Headset
Port type: RJ-9 connector
Handset
Port type: RJ-9 connector

1.5 Icon introduction
Icon
Description
Call out
Call in
Call hold
Auto answer
Call mute
Contact
DND(Do not Disturb)
In hand free mode
In handset mode
In headset mode
SMS
Missed call
Call forward
1.6 LED introduction
Table 1 Programmable key LEDs for BLF
LED Status
Description
Steady green
The object is in idle status
Slow blinking red
The object is ringing
Steady red
The object is active
Off
The object is failed/ No subscribe
Table 2 Programmable key LEDs for Presence
LED Status
Description
Steady green
The object is online

Slow blinking red
The object is ringing
Steady red
The object is active
Off
The object is failed/ No subscribe
Table 3Line key LEDs
LED Status
Description
Steady green
The account is active
Fast Blinking green
There is an incoming call to the account
Slow Blinking green
The call is on hold/ Registration is unsuccessful
Off
The line is unapplied or idle
Table 4 Programmable key LEDs for line
LED Status
Description
Steady green
The account is active
Fast Blinking green
There is an incoming call to the account
Slow Blinking green
The call is on hold
Slow Blinking red
Registration is unsuccessful
Off
The line is not unapplied or idle
Table 5 Programmable key LEDs for MWI
LED Status
Description
Blinking green
There are new voice mails
Off
There is no new voice mail
Table 6 Power Indication LED
LED Status
Description
Steady red
Power on /There has note of miss incoming call
(Enable the power function)
Fast Blinking red
There is an incoming call (Enable the power
function)
Off
Power off/Disable the power function