Fanvil F52 User manual

F52 VoIP Phone User
Manual

Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial
for the safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other power
supplies may cause damage to the device, affect the behavior or induce noise.
Before using the external power supply, please be sure it is for use with your power
voltage. Incorrect power voltage may cause fire and damage.
Please do not damage the power cord. If the power cord or plug is damaged, do not use it.
This may cause fire or electric shock.
The power plug should be accessible at all times because this is the only way to remove
power from the device.
Handle the phone carefully. Do not drop it or shake it. Rough handling can cause internal
damage.
Do not install the device in direct sunlight.Also do not put the device on carpets or
cushions, or other poorly ventilated locations. This may cause fire or overheating.
Avoid exposure to temperatures above 40℃, below 0℃or high humidity. Avoid wetting
the unit with any liquid.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device. If
cleaning is necessary use a soft cloth that has been slightly dampened in a mild soap and
water solution.
Do not touch the power cord or network cable during a thunderstorm. There is a slight
risk of electrical shock.
Do not attempt to open the device. Consult your authorized dealer for repair.

Table of Contents
1INTRODUCING F52 VOIP PHONE...............................................................................7
1.1 THANK YOU..........................................................................................................................7
1.2 BOX CONTENTS....................................................................................................................7
1.3 KEYPAD................................................................................................................................7
1.4 INPUT/OUTPUT PORTS ..........................................................................................................8
1.5 ICON INTRODUCTION............................................................................................................8
1.6 LED INTRODUCTION ............................................................................................................9
1.6.1 Power Indication LED (Power Light Enabled)....................................................................9
1.6.2 Power Indication LED (Power Light Disabled)...................................................................9
2INITIAL CONNECTION AND SETTING.....................................................................9
2.1 CONNECTING THE PHONE......................................................................................................9
2.2 NETWORK SETTINGS ..........................................................................................................10
2.2.1 PPPoE Mode......................................................................................................................10
2.2.2 Static IP Mode ...................................................................................................................11
2.2.3 DHCP Mode ......................................................................................................................12
3BASIC FUNCTIONS.......................................................................................................13
3.1 MAKING A CALL .................................................................................................................13
3.1.1 Call Device ........................................................................................................................13
3.1.2 Call Methods......................................................................................................................13
3.2 ANSWERING A CALL............................................................................................................13
3.3 DO NOT DISTURB (DND)...................................................................................................13
3.4 CALL FORWARD..................................................................................................................14
3.5 CALL HOLD ........................................................................................................................14
3.6 CALLWAITING ...................................................................................................................14
3.7 CALL TRANSFER .................................................................................................................14
3.7.1 Blind Transfer....................................................................................................................14
3.7.2 Attended Transfer ..............................................................................................................14
3.7.3 Semi-Attended Transfer.....................................................................................................15
3.8 3-WAY CONFERENCE CALL ..................................................................................................15
3.9 MULTIPLE-WAY CALL..........................................................................................................15
4ADVANCED FUNCTIONS ............................................................................................15
4.1 CALL PICKUP ......................................................................................................................15
4.2 JOIN CALL...........................................................................................................................15
4.3 REDIAL /UNREDIAL ...........................................................................................................16
4.4 CLICK TO DIAL....................................................................................................................16
4.5 CALL BACK.........................................................................................................................16
4.6 AUTO ANSWER....................................................................................................................16
4.7 HOTLINE/WARMLINE..........................................................................................................16
4.8 SPEED DIAL ........................................................................................................................17

4.9 APPLICATION......................................................................................................................17
4.9.1 SMS...................................................................................................................................17
4.9.2 Memo.................................................................................................................................17
4.9.3 Voice Mail..........................................................................................................................17
4.9.4 Ping....................................................................................................................................17
5OTHER FUNCTIONS ....................................................................................................18
5.1 CALL FORWARD..................................................................................................................18
5.2 AUTO ANSWER ...................................................................................................................18
5.3 AUTO HANDDOWN .............................................................................................................18
5.4 CALLWAITING ...................................................................................................................18
5.5 DND ..................................................................................................................................18
5.6 BAN ANONYMOUS..............................................................................................................19
5.7 BAN OUTGOING..................................................................................................................19
5.8 HOTLINE.............................................................................................................................19
5.9 DIAL PLAN .........................................................................................................................19
5.10 DIAL PEER..........................................................................................................................19
5.11 INTERCOM ..........................................................................................................................19
5.12 AUTO REDIAL.....................................................................................................................20
5.13 CALL COMPLETION .............................................................................................................20
5.14 POWER LIGHT.....................................................................................................................20
5.15 HIDE DTMF.......................................................................................................................20
5.16 PASSWORD DIAL.................................................................................................................20
5.17 PRE DIAL............................................................................................................................21
5.18 CALL LOGS.........................................................................................................................21
5.19 DEFAULT LINE ....................................................................................................................21
5.20 AUTO SWITCH LINE............................................................................................................21
6BASIC SETTING ............................................................................................................21
6.1 KEYBOARD.........................................................................................................................21
6.2 SCREEN SETTINGS ..............................................................................................................22
6.3 RING SETTINGS ..................................................................................................................22
6.3.1 Ring Volume......................................................................................................................22
6.3.2 Ring Type ..........................................................................................................................22
6.4 VOICE VOLUME..................................................................................................................22
6.5 TIME &DATE .....................................................................................................................22
6.6 GREETING WORDS..............................................................................................................23
6.7 LANGUAGE.........................................................................................................................23
7ADVANCED SETTINGS................................................................................................23
7.1 ACCOUNTS .........................................................................................................................23
7.1.1 Basic Settings ....................................................................................................................23
7.1.2 Advanced Settings .............................................................................................................24
7.1.3 Service Code......................................................................................................................24
7.2 NETWORK...........................................................................................................................24

7.3 SECURITY...........................................................................................................................24
7.4 MAINTENANCE...................................................................................................................24
7.5 FACTORY RESET .................................................................................................................25
8WEB CONFIGURATION ..............................................................................................25
8.1 INTRODUCTION OF CONFIGURATION ...................................................................................25
8.1.1 Configuration Methods......................................................................................................25
8.1.2 Password Configuration.....................................................................................................25
8.2 SETTING VIA WEB BROWSER ...............................................................................................25
8.3 CONFIGURATION VIA WEB.................................................................................................26
8.3.1 BASIC ...............................................................................................................................26
8.3.1.1 Status .................................................................................................................................26
8.3.1.2 Wizard ...............................................................................................................................27
8.3.1.2.1 Static IP..............................................................................................................................28
8.3.1.2.2 DHCP ................................................................................................................................28
8.3.1.2.3 PPPoE................................................................................................................................28
8.3.1.2.4 Quick SIP Settings.............................................................................................................29
8.3.1.3 Call Log.............................................................................................................................30
8.3.1.4 Language ...........................................................................................................................30
8.3.2 Network.............................................................................................................................31
8.3.2.1 WAN Config......................................................................................................................31
8.3.2.1.1 Static IP..............................................................................................................................32
8.3.2.1.2 DHCP ................................................................................................................................32
8.3.2.1.3 PPPoE................................................................................................................................32
8.3.2.2 LAN Config.......................................................................................................................33
8.3.2.3 Qos & VLAN Config.........................................................................................................33
8.3.2.4 Service Port .......................................................................................................................36
8.3.2.5 DHCP SERVICE ...............................................................................................................37
8.3.2.6 TIME&DATE....................................................................................................................38
8.3.3 VOIP..................................................................................................................................39
8.3.3.1 SIP Configuration ..............................................................................................................39
8.3.3.2 IAX2..................................................................................................................................44
8.3.3.3 STUN Config.....................................................................................................................45
8.3.3.4 DIAL PEER.......................................................................................................................46
8.3.4 Phone.................................................................................................................................49
8.3.4.1 AUDIO ..............................................................................................................................49
8.3.4.2 FEATURE..........................................................................................................................51
8.3.4.3 DIAL PLAN ......................................................................................................................54
8.3.4.4 CONTACT.........................................................................................................................56
8.3.4.5 REMOTE CONTACT .......................................................................................................57
8.3.4.6 WEB DIAL........................................................................................................................59
8.3.4.7 Multicast............................................................................................................................59
8.3.5 Function Key .....................................................................................................................60
8.3.5.1 Softkeys.............................................................................................................................60
8.3.6 Maintenance.......................................................................................................................60

8.3.6.1 Auto Provision...................................................................................................................60
8.3.6.2 Syslog ................................................................................................................................64
8.3.6.3 Config Setting....................................................................................................................65
8.3.6.4 Update................................................................................................................................67
8.3.6.5 Access................................................................................................................................69
8.3.6.6 Reboot................................................................................................................................70
8.3.7 Security..............................................................................................................................70
8.3.7.1 WEB FILTER....................................................................................................................70
8.3.7.2 Firewall..............................................................................................................................71
8.3.7.3 Network Address Translation (NAT) .................................................................................72
8.3.7.4 VPN...................................................................................................................................75
8.3.7.5 Security..............................................................................................................................76
8.3.8 Logout................................................................................................................................76
9APPENDIX ......................................................................................................................77
9.1 SPECIFICATION ...................................................................................................................77
9.1.1 Hardware ...........................................................................................................................77
9.1.2 Voice Features....................................................................................................................77
9.1.3 Network Features...............................................................................................................79
9.1.4 Maintenance and management...........................................................................................80
9.2 DIGIT-CHARACTER MAP TABLE ...........................................................................................81

1Introducing F52 VoIP Phone
1.1 Thank you
Thank you for purchasing the F52 Voice Over Internet Protocol (VoIP) telephone. The F52
is a fully featured telephone that provides voice communication over the data network. This
phone has all the features of a traditional telephone and all gives access to many data service
features. This guide will help you easily use the various features and services available on
your phone.
1.2 Box Contents
The following items should be packed with your telephone. Please contact your dealer if
any of them are missing.
Telephone (Main body) with display and keypad
Handset
Handset cord
Power supply
Ethernet cable
1.3 Keypad
Key
Key name
Function Description
Navigation
These keys are used in many areas of phone operation.
Depending on the application they will have different
functions.
Redial
When off hook, this will dial the last called number.
In stand-by mode, it will check the Outgoing Call.
Volume -/+
Adjust the volume by pressing these two keys.

Speaker
Activate speakerphone mode.
Indicator
light
This light blinks to indicate a missed call.
Soft
key 1/2/3/4
Various functions depending on the phone mode.
Description will be shown in LCD.
Keyboard
Dial phone numbers
1.4 Input/Output Ports
Port
Port name
Description
Power switch
Input: 5V AC, 1A
WAN
10/100M Connect it to Network
LAN
10/100M Connect it to PC
Handset
Port type: RJ-9 connector
1.5 Icon Introduction
Icon
Description
Call out
Call in
Call hold
Auto answer

Contact
DND(Do not Disturb)
In hand free mode
In handset mode
SMS
Missed call
Call forward
1.6 LED Introduction
1.6.1 Power Indication LED (Power Light Enabled)
LED Status
Description
Steady red
Power on.
Blinking red
There is an incoming call.
Off
Power off.
1.6.2 Power Indication LED (Power Light Disabled)
LED Status
Description
Blinking red
There is an incoming call
2Initial Connection and Setting
2.1 Connecting the phone
1. Connect to the network. Use the Ethernet cable in the package to connect the WAN port
on the back of your phone to an Ethernet port. The following 3 figures show connection
options.
a. Shared network connection—This method requires at least one available Ethernet port.
Connect the WAN port on the back of your phone to the Ethernet port. Since the phone
has a built-in router, it can be connected directly to the network.
b. Direct network connection—Use this method if you have a single Ethernet port which is
already in use. Disconnect the Ethernet cable from the Ethernet port and attach it to the
WAN port on the back of the phone. Then use the Ethernet cable in the package to
connect the LAN port on the back of the phone to the other device. The IP Phone now

shares a network connection.
c. Access by router connection—Connect one end of the network cable to the F52’s WAN
port the other end is connected to your broadband router’s LAN port, so that the
completion of the network hardware connections. In most cases, you must configure
your network settings to DHCP mode.
2. Connect the handset to the handset jack using the handset cable in the package.
3. Connect the power supply to the DC port on the back of the phone. Connect the
power supply to a standard power outlet. Note that the power supply will not be
needed if your network provides Power over Ethernet (PoE).
4. The phone’s LCD screen displays “INITIALIZING”. Later, a ready screen displays
the date, time and current network mode.
If your LCD screen displays different information from the above, more information may
need to be entered. Please refer to the next section. If your phone registers into your IP
telephony Server, it is ready to use. If not, continue to read for more configuration
information.
2.2 Network Settings
DHCP is supported by default. This allows the phone to receive an IP address and other
network-related settings (Netmask, IP gateway, DNS server) from the DHCP server. If no
DHCP server is available, the network connection settings must be changed. Follow the
instructions below to change to either PPPoE or static IP.
2.2.1 PPPoE Mode
1. Press the Menu softkey.
2. Scroll down to “3 Settings.”