
Slimdrive EMD/EMD-F
15
Troubleshooting
5 Troubleshooting
Problem Cause Remedy
Door only opens and
closes slowly
Obstruction in travel path XRemove obstruction and check door leaf
for ease of movement
XHave the door close completely once;
door moves after obstruction at a safe
speed until the complete closing proce-
dure has been completed
Closing safety sensor (SIS) soiled XClean the closing safety sensor
XHave the door close completely once;
door moves after obstruction at a safe
speed until the complete closing proce-
dure has been completed
Closing safety sensor (SIS) misaligned
or defective
XNotify a service technician
Door opens and closes
constantly
Obstruction in travel path XClear the obstruction
Irradiation or reections, e.g. reective
oor, falling rain
XCheck detection area of movement
detector
Misaligned movement detector XCheck detection area of movement
detector
Door only opens a crack Obstruction in travel path XRemove obstruction and check door leaf
for ease of movement
Door does not open Obstruction in travel path XRemove obstruction and check door leaf
for ease of movement
Movement detector misaligned or defec-
tive (outside)
XCheck the movement detector, notify
a service technician if necessary
Emergency stop button activated XUnlock emergency stop button
“Night” mode of operation XSelect a dierent mode of operation
“Exit only” mode of operation XSelect “Automatic” mode of operation
Door locked mechanically XUnlock the door
Electric strike does not release XNotify a service technician
Fire alarm active (Slimdrive EMD-F only) XActivate reset button (19)
Drive defective XNotify a service technician
Door does not close
(After 4minutes of continu-
ous activation by the safety
sensor, the Slimdrive EMD/
Slimdrive EMD-F automati-
cally closes the door
in low-energy mode)
Closing safety sensor (SIS) soiled XClean the closing safety sensor (SIS)
Closing safety sensor (SIS) misaligned
or defective
XNotify a service technician
Obstruction in travel path XRemove obstruction and check door leaf
for ease of movement
Movement detector triggers constantly XCheck the movement detector, notify
a service technician if necessary
“Hold open” mode of operation XSelect a dierent mode of operation
Current impulse push button function
controls
XTerminate activation by pressing the push
button again
Display programme switch
cannot be operated
Display programme switch is disabled XActivate key switch for release
Display programme switch defective XNotify a service technician
Keypad programme switch
cannot be operated
Keypad programme switch is disabled XActivate key switch for release
Keypad programme switch is faulty XNotify a service technician
Display programme switch
displays
88
Connection between display programme
switch and control unit faulty
XNotify a service technician
Display programme switch or control unit
defective
XNotify a service technician
Display programme switch
without display
Power failure XCheck mains fuse
Connection between display programme
switch and control unit faulty
XNotify a service technician
Display programme switch or control unit
defective
XNotify a service technician