Goldmedal 2396-00-100 Series User manual

© 2017 Gold Medal Products Co. Part No. 39140
Instruction Manual
10700 Medallion Drive, Cincinnati, Ohio 45241-4807 USA
Popcorn Topping Dispenser
Model Series 2396-00-100 (101, 110, 111, and 140)
Rack Assembly shown for
Single Pedestal Models.
Pedestal Assembly for
Models without Remote.

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 2
gmpopcorn.com
SAFETY PRECAUTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
WARNING
ALWAYS wear safety glasses when servicing this equipment.
010_010914
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
WARNING
Read and understand operator’s manual and all other safety instructions
before using this equipment. To order copies of the operator’s manual go to
gmpopcorn.com or write to Gold Medal Products Co., 10700 Medallion Drive,
Cincinnati, OH 45241 USA 1-(800)-543-0862
022_060215

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 3
gmpopcorn.com
SAFETY PRECAUTIONS (continued)
WARNING
DO NOT allow direct contact of this equipment by the public when used in
food service locations. Only personnel trained and experienced in the
equipment operation may operate this equipment.
Carefully read all instructions before operation.
012_010914
WARNING
This machine is NOT to be operated by minors.
007_010914
Note: Improvements are always being made to Gold Medal’s equipment. This information
may not be the latest available for your purposes. It is critical that you call Gold Medal’s
Technical Service Department at -800-543-0862 for any questions about your
machine operations, replacement parts, or any service questions. (Gold Medal
Products Co. does not assume any liability for injury due to careless handling and/or
reckless operation of this equipment.) General images may be used in manual for
reference only.

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 4
gmpopcorn.com
INSTALLATION INSTRUCTIONS
Inspection of Shipment
After unpacking, check thoroughly for any damage which may have occurred in transit. Claims
should be filed immediately with the transportation company. The warranty does not cover
damage that occurs in transit, or damage caused by abuse, or consequential damage due to the
operation of this machine, since it is beyond our control (reference warranty in back of manual).
Manual
Read and understand the operator’s manual and all other safety instructions before using this
equipment. To order copies of the operator’s manual go to gmpopcorn.com or write to Gold
Medal Products Co., 0700 Medallion Drive, Cincinnati, OH 4524 USA -(800)-543-0862.
Model Description
Model Series 2396 is a pedestal style topping dispenser with an LED lighted sign. Model includes
an open rack assembly which will accept 2 boxes of topping. The pedestal(s) mounts to a counter
top; the open rack is installed under the counter in an enclosed area for the heater to maintain
product temperature (countertop and cabinet to be provided by customer). The forced air
heating system controls the temperature of the cabinet to 20- 30°F. The foil heater in the
pedestal assures dispense temperature of 0- 30°F. This series has no heated line capability.
See below for individual model descriptions.
23 6-00-100: Single Pedestal Topping Dispenser, with one open rack assembly.
23 6-00-101: Single Pedestal Topping Dispenser, with one open rack assembly; unit
features an ADA Remote Switch.
23 6-00-110: Double Pedestal Topping Dispenser, with one open rack assembly which
feeds both pedestals.
23 6-00-111: Double Pedestal Topping Dispenser, with one open rack assembly which
feeds both pedestals; unit features two ADA Remote Switches.
23 6-00-140: Double Pedestal Topping Dispenser, with one open rack assembly which
feeds both pedestals (has 5 ft. long tubing to pedestal).
Items Included with this Unit
Drip Pan
Drip Pan
Insert
(4) Washers
for
Pedestal Mounting
(4) Wing Nuts
for
Pedestal Mounting
Items shown are included for each pedestal.

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 5
gmpopcorn.com
Setup
This unit has been tested at the factory.
. Remove all packaging and tape prior to installation.
2. The pedestal and rack assembly must be installed in a sturdy, level cabinet (provided
by the customer). Follow all instructions in the Electrical Requirement and Unit
Installation sections of this manual to complete installation of this unit.
3. After setup, the unit should be cleaned prior to use (see Care and Cleaning section of
this manual).
Universal Bag Connector
(s)
(connects to the topping bag)
Control Box
6 Prong
Receptacle
Discharge Oil Line(s)
(connects to the pedestal)
Power Cord
Single pedestal m
odel shown for
general
reference.
Pedestal
Power Cord

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 6
gmpopcorn.com
Electrical Requirements
The following power supply must be provided:
23 6-00-100, 23 6-00-101: 20 V~, 324 W, 60 Hz
23 6-00-110, 23 6-00-111, 23 6-00-140: 20 V~, 390 W, 60 Hz
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
A certified electrician must furnish sufficient power for proper machine operation and install any
supplied receptacle. We recommend this equipment be on a dedicated and protected circuit.
Failure to wire properly will void the warranty and may result in damage to the machine. It is Gold
Medal Products Co.’s recommendation that this machine be plugged directly into a wall outlet. The
use of extension cords is not recommended due to safety concerns, and may cause sacrificed
and/or reduced performance. Make sure cord is located to prevent a trip hazard or unit upset.
Before You Plug In Machine
. Make sure all machine switches are OFF before plugging equipment into receptacle.
2. Make sure wall outlet can accept the grounded plugs (where applicable) on the power
supply cord.
3. The wall outlet must have the proper polarity. If in doubt, have a competent
electrician inspect the outlet and correct if necessary.
4. DO NOT use a grounded to un-grounded receptacle adapter (where applicable).
5. Install unit in a level position.
CAUTION
If the supply cord is damaged, it must be replaced by Gold Medal Products Co.,
its service agent or similarly qualified persons in order to avoid a hazard.
039_080614

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 7
gmpopcorn.com
Unit Installation
Follow the instructions below to install the Topping Dispenser.
. The bottom portion of the Topping Dispenser (the rack assembly) needs to be placed
in an area under the counter that can be enclosed on all sides in order for the heater to
properly maintain product temperature (cabinet to be provided by customer). Limit
the width of the cabinet to 3 feet, to ensure adequate cabinet temperature. Access will
be required to the front of this area allowing sufficient clearance to clean and maintain
the pump, and to add or remove boxes of topping.
2. The countertop will require preparation by drilling the mounting holes for the
pedestal, and by cutting the rectangular holes for the power cable and oil tube, drip
pan, and remote switch (if equipped). See Countertop Cutout Dimensions on next page
for reference. If your counter is thicker than the provided mounting studs attached to
the pedestal, then counter bore the underside of the countertop to allow for the washers
and wing nuts.
3. Set the pedestal onto the countertop and secure it in place with the wing nuts and
washers provided.
4. Set the rack assembly into the opening under the counter.
5. Attach the heated discharge oil-line tubing from the base to the aluminum tube on the
pedestal with the hose clamp provided (dual pedestal units will have 2 lines).
6. Plug the power cord from the pedestal(s) into the 6-prong receptacle on the side of the
control box (located on top of the rack assembly).
7. Plug the power cord from the rack assembly into a proper outlet (see Electrical
Requirements section).
8. If model is a dual pedestal unit, turn the power on and test the connections. Press the
dispense button and check to see that the correct pump is running to feed product to
the correct pedestal. If not, turn the power off and switch the six-prong plugs to the
opposite receptacles.
9. The unit is now ready to load boxes of topping, see Topping Installation section.

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 8
gmpopcorn.com
Countertop Cutout Dimensions
This section shows the placement, hole size and cutout dimensions to mount the pedestal(s),
drip pan, and ADA Remote (if equipped).
8.750
4.625
15.500
SPACEDTOSUIT
3.094
2.688
1.609 3.219
2.594
1.297
PEDESTAL
MOUNTING
DRIP PAN
CUT-OUT
n.375 THRU FOR
1/4-20 BOLTS 4)
DRIP PAN
CUT-OUT
3.094
2.688
3.219
2.594
1.297
PEDESTAL
MOUNTING
1.609
Single and Dual
Pedestal
8.750
4.625
15.500
3.094
2.688
1.609 3.219
2.594
1.297
PEDESTAL
MOUNTING
DRIP PAN
CUT-OUT
n.375 THRU FOR
1/4-20 BOLTS 4)
ADA
SWITCH
CUT-OUT
1.875"MIN
6.875"MAX
LOCATE FROM EDGE OF
COUNTER TO MEET 48"
ADA REACH LIMIT
n.188 4)
3.219
.188
2.688
1.594
4.938
.188
EDGEOFCOUNTER
CABLE CONNECTING REMOTE SWITCH
TO PEDESTAL IS 20" LONG
Models with ADA
Remote Switch
Dimensions for Single
Pedestal Model with
ADA Remote Switch
shown; space
accordingly for Dual
Pedestal Models with
ADA Remote Switches.

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 9
gmpopcorn.com
Topping Installation
Use maximum of (2) 35 pound boxes of topping for this unit.
IMPORTANT: DO NOT attempt to operate this system with a bag which has been
removed from the box.
This product is not intended for use with volatile food products
(i.e. real butter).
. Load two boxes of pre-heated topping onto the rack. Gold Medal’s Backroom Warmer
(Item No. 2262) may be purchased for pre-heating the topping.
Mount the box in the rack so the topping bag nozzle is located towards the bottom of
the box to permit a free flow of the topping from the bag.
2. Remove the cardboard cutout on the box to expose the bag nozzle, and then remove
the cap from the bag nozzle.
3. Attach the Universal Bag Connector (from the rack assembly) to the bag nozzle as
shown below. Once oil is connected, the unit is ready for use.
Step 2:
Grasp the Bag Nozzle
and slide the Bag Connector
on from the side.
Step 3:
With the hose connector
in place, press plunger forward
to lock.
Step 4:
Connector shown
with plunger fully forward
in lock position.
Bag Nozzle
Plunger OUT in
open position
Universal Bag
Connector
Step 1:
Pull the Universal Bag Connector’s plunger out until it
clicks into the open position.
Ste
ps to Attach t
he Universal Bag Connector

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 10
gmpopcorn.com
OPERATING INSTRUCTIONS
Controls and Their Functions
HEAT SWITCH
Three position rocker switch.
•“Center” position is OFF.
•“Up” position is HEAT ONLY. This activates the display light, the heater/blower that
will maintain cabinet temperature, and activates the foil heater in the pedestal.
•“Down” position is PUMP & HEAT. This activates the display light, the heater/blower,
the foil heater in the pedestal, and provides power to the pump(s).
PUSH BUTTON PUMP SWITCH
There are two Push Button (PB) Pump Switches on a pedestal. One is located on the top of
the pedestal and the other is at the base of the pedestal. Press and hold button to dispense
butter flavored topping. Release button to stop dispensing topping.
ADA REMOTE - PUSH BUTTON PUMP SWITCH (for Model 23 6-00-101 and 111 Only)
Press and hold the Remote PB Pump Switch to dispense butter flavored topping. Release
button to stop dispensing topping. (Dual Pedestal Models have an ADA Remote Switch for
each pedestal.)
RED PILOT LIGHT
Pilot Light located on the control box of the rack assembly. When lit, the red light signals
the pump is active. (Dual Pedestal Models have a Pilot Light for each pedestal.)
1 AMP FUSE
The AMP Fuse protects the oil dispense unit from an overload condition. (Dual Pedestal
Models have a fuse for each pump.)
Heat
Switch
ADA Remote
-
PB Pump Switch
(Models 2396-00- 0 and Only)
Red Pilot Light
PB Pump
Switch
PB Pump
Switch
1 AMP
Fuse

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 11
gmpopcorn.com
Operating the Topping Dispenser
. To Pump and Heat Topping - Turn the Heat Switch (located on control box) to the
PUMP & HEAT position to activate the display light, the heater/blower (to maintain
cabinet temperature), the foil heater in the pedestal, and provide power to the
pump(s).
2. To dispense topping - Press and hold either of the “Red” PB Pump Switches located
on the pedestal (or remote, if equipped). If this is the first time the unit has been used,
it may take a few seconds to completely fill the tube and dispense topping.
3. To use Heat Only -Turn the Heat Switch (located on control box) to the HEAT ONLY
position to activate the display light, the heater/blower (to maintain cabinet
temperature), and the foil heater in the pedestal.
On the HEAT ONLY setting the pump is de-activated.

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 12
gmpopcorn.com
Care and Cleaning
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
DO NOT immerse in water. DO NOT clean appliance with a water jet.
Always unplug the equipment before cleaning or servicing.
025_111616
WARNING
To avoid burns, DO NOT touch heated surfaces.
DO NOT place or leave objects in contact with heated surfaces.
009_092414
Good sanitation practice demands that all food preparation equipment be cleaned regularly (only
use non-toxic, food grade cleaners). A clean looking, well-kept machine is one of the best ways of
advertising your product.
Follow the directions below to clean and sanitize the unit each day after use.
. Turn machine OFF, unplug the unit and allow it to cool before attempting to clean.
2. The exterior surfaces can be cleaned by wiping oil spills with a clean dry towel, then
wipe with another clean towel dampened with mild soap and warm water.
3. Wipe the stainless steel parts with a clean cloth and cleaner designed for stainless
steel, such as Gold Medal Watchdog Stainless Cleaner (Item No. 2088).
DO NOT use oven cleaners or abrasive materials as they will damage parts of machine.
4. Where applicable, drip pan/drip pan insert may be taken to the sink to clean with mild
soap and warm water. Allow to dry, then reassembly.
5. Clean plastic panels with glass cleaner. Gold Medal Watchdog Glass Cleaner (Item No.
2588) is recommended.
Ammonia cleaners will damage plastic panels. Use only non-ammonia cleaners, such
as Gold Medal Watchdog Glass Cleaner (Item No. 2588).
Sanitizing the Tubing and Pump
Items Needed: (2) Empty Pails
(1) Cleaning Bracket (Item No. 2594)
Gold Medal Chlor-Tech Sanitizer (Item No. 09)
Measure Cup (for priming unit)
. Make sure Topping Dispenser has cooled completely before attempting to clean.
2. Fill a clean, empty pail half-full with hot water and Gold Medal Chlor-Tech Sanitizer
(reference instructions on sanitizer container for appropriate amount).

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 13
gmpopcorn.com
3. Disconnect Universal Bag Connector from topping bag, and connect it to cleaning
bracket as shown below. Make sure the quick disconnect is engaged.
4. Place hose with cleaning bracket into pail of sanitizing solution.
5. Place an empty pail under dispensing spout to receive cleaning solution pumped
through unit.
6. Use the “Red” PB Pump Switch (located on the pedestal, or remote, if equipped) to
dispense solution until tubes are clean and free of topping.
7. When pumping is complete, discard dirty solution, clean the pail, and refill with clean
hot water.
8. Remove hose with bracket from solution pail and place it in the hot water.
9. Place the empty pail under spout.
0. Use PB Switch to dispense hot water until tubes are clean and free of sanitizer.
. When cleansing is complete, remove pail from dispenser.
2. Remove hose with bracket from hot water, disconnect bracket, and wipe hose and bag
connector dry.
3. Reconnect dispenser to bag of topping.
4. Purge and prime the system – hold a measuring cup (or medium sized container)
under dispenser spout; press the PB Switch to dispense topping until all water has
been expelled and tubes are primed with topping. After cleaning, always discard the
topping dispensed in priming.
5. Sanitize cleaning items for next use.
Cleaning
Bracket
Push
Plunger IN
to
lock onto bracket.
Plunger OUT
in
open position.
Step 1:
St
ep
2
:
Slide Connector
onto Bracket
Step
3
:
Plunger ENGAGED on pin.

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 14
gmpopcorn.com
MAINTENANCE INSTRUCTIONS
DANGER
Machine must be properly grounded to prevent electrical shock to personnel.
Failure to do so could result in serious injury, or death.
DO NOT immerse any part of this equipment in water.
DO NOT use excessive water when cleaning.
Keep cord and plug off the ground and away from moisture.
Always unplug the equipment before cleaning or servicing.
Make sure all machine switches are in the OFF position before plugging the
equipment into the receptacle.
008_051514
DANGER
Improper installation, adjustment, alteration, service, or maintenance can
cause property damage, injury, or death. Any alterations to this equipment
will void the warranty and may cause a dangerous condition. This appliance
is not intended to be operated by means of an external timer or separate
remote-control system. NEVER make alterations to this equipment. Read the
Installation, Operating, and Maintenance Instructions thoroughly before
installing, servicing, or operating this equipment.
014_020416
WARNING
No user serviceable parts inside. Refer servicing to qualified service
personnel.
011_051514
CAUTION
THE FOLLOWING SECTIONS OF THIS MANUAL ARE INTENDED ONLY
FOR QUALIFIED SERVICE PERSONNEL WHO ARE FAMILIAR WITH
ELECTRICAL EQUIPMENT. THESE ARE NOT INTENDED FOR THE
OPERATOR.
027_010914

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 15
gmpopcorn.com
ORDERING SPARE PARTS
. Identify the needed part by checking it against the photos, illustrations, and/or
parts list. (General images may be used in manual for reference only.)
2. Use only approved replacement parts when servicing this unit.
3. When ordering, please include part number, part name, and quantity needed.
4. Please include your model number, serial number, and date of manufacture (located
on the machine nameplate/data plate) with your order.
5. Address all parts orders to:
Parts Department
Gold Medal Products Co.
0700 Medallion Drive
Cincinnati, Ohio 4524 -4807
Or, place orders by phone or online:
Phone: [phone]
(5 3) 769-7676
Fax: [phone]
(5 3) 769-8500
E-mail: [email protected]
Web Page: gmpopcorn.com

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 16
gmpopcorn.com
Rack Assembly - Exterior View
Item Part Description
Part Number
23 6
-
00
-
100
23 6-00-110
23 6
-
00
-
101
23 6-00-111
23 6-00-140
COMPLETE RACK ASSEMBLY
7746
CONTROL BOX
79375
79375
79375
2
CONTROL BOX COVER
79377
79377
79377
3
8
-
32 X 3/8 SLT. HWH M/S
(screws to hold cover)
42044
42044
42044
4
B.I.B. BUTTER PUMP
79888
79888
7988
8
5
RETAINING STRAP
38998
38998
38998
6
RED PILOT LIGHT
4 033
4 033
4 033
7
3 POSITION ROCKER SWITCH
394 0
394 0
394 0
8
SWITCH LABEL
394 3
394 3
394 3
9
FUSE HOLDER
74636
74636
74636
0
AMP FUSE
7934
7934
7934
SOCKET ASSEMBLY
00299
00299
00299
2
6
-
32 X 3/8 PHIL PAN M/S
(fastens socket assy.)
39000
39000
39000
3
#6 INT. TOOTH L/W 4 0SS
(fastens socket assy.)
3900
3900
3900
4
6
-
32 M/S NUT 8
-
8
(fastens socket assy.)
422
422
422
5*
LEAD
-
IN CORD 5 AMP PLUG
22038
22038
22038
6
R 3
-
2 STRAIN RELIEF
4 735
4 735
4 735
7
HEAT DEFLECTOR
38995
38995
38995
8
8
-
32 X /4 HX HD WHIZLOCK
42045
42045
42045
9
ACORN NUT #8
-
32
47702
47702
47702
See Tubing and
Connectors Section
4
5
12, 13, 14
15*
Single Pedestal Rack Assembly shown for reference
*
CAUTION: If supply
cord is damaged, it
must be replaced by
Gold Medal Products
Co., its service agent,
or similarly qualified
persons in order to
avoid a hazard.
2, 3
6
7, 8 , 10
1
18, 1 17
16
11
23 6
-
00
-
100

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 17
gmpopcorn.com
Tubing and Connectors
Item Part Description Part Number
FOOD TUBING (replacement tubing is sold by
the foot) 9 375
2
SINGLE WIRE HOSE CLAMP
75 0
3
UNIVERSAL BAG CONNECTOR
79 00G
4
IN LINE STRAINER
79269
5
HOSE CLAMP
67843
1
2
3
5
4
1

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 18
gmpopcorn.com
Rack Assembly - Control Box Interior – Parts Breakdown
General image of
dual
pedestal model s
hown for reference.
7
10
16
1
2 3
4, 5, 6
8
13
11, 12
14
15

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 19
gmpopcorn.com
Rack Assembly - Control Box Interior – Parts List
Item Part Description Part Number
All Models
20 VOLT 60 CY BLOWER
480 8
2
250 WATT 20 VOLT HEAT ELEMENT
38824
3
EXHAUST BLOWER PLUG AND CORD
47 99
4
8
-
32 X 2 PH PAN M/S 8
-
8
390 2
5
#8 INT.
TOOTH L/W 4 0SS
2 32
6
HEX NUT #8
-
32 STAINLESS
89 29
7
B.I.B. BUTTER PUMP
79888
8
PILOT LIGHT
-
25V RED
4 033
9
3 POSITION ROCKER SWITCH
394 0
0
50 OHM RESISTOR AND DIODE ASSY
55443
6
-
32 X 3/8 PHIL PAN M/S
39000
2
6
-
32 M/S NUT 8
-
8
422
3
THERMOSTAT 35F
38990
4
FUSE HOLDER
74636
5
AMP FUSE
7934
6
SOCKET ASSEMBLY
00299

Popcorn Topping
Dispenser Model Series 2396-00-100 (101, 110, 111, and 140)
Page 20
gmpopcorn.com
Pedestal Exterior – Parts Breakdown
8
16
15
7
6
5
Model 23 6
-
00
-
100
Front View
Model 23 6
-
00
-
100
Rear View
11
12
10
13
14
17
Pedestal and Remote Switch View
(Models 2396-00- 0 and Only)
4 3 2 1
Light Cover
Assembly
21
22
18
1
20
7
16
23 6
-
00
-
100