Grandstream Networks GVC3200 Instruction Manual

Grandstream Networks, Inc.
GVC3200 Video Conference System for AndroidTM
Administration Guide

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GVC3200 Administration Guide
Index
CHANGE LOG ...........................................................................................6
FIRMWARE VERSION 1.0.1.5..............................................................................................................6
WELCOME.................................................................................................7
PRODUCT OVERVIEW..............................................................................9
FEATURE HIGHTLIGHTS.....................................................................................................................9
SAFETY COMPLIANCES....................................................................................................................11
WARRANTY......................................................................................................................................... 11
GVC3200 LCD SETTINGS.......................................................................13
ACCOUNT ...........................................................................................................................................13
ACCOUNTS..................................................................................................................................13
CODEC.........................................................................................................................................14
SYSTEM ..............................................................................................................................................15
LANGUAGE & INPUT...................................................................................................................15
DATE & TIME................................................................................................................................15
POWER MANAGER.....................................................................................................................16
SITE NAME SETTINGS ...............................................................................................................16
STORAGE ....................................................................................................................................17
APPS ............................................................................................................................................17
ACCOUNTS..................................................................................................................................17
WEB ACCESS..............................................................................................................................18
SECURITY....................................................................................................................................18
MAINTENANCE...................................................................................................................................19
UPGRADE....................................................................................................................................19
TROUBLESHOOTING..................................................................................................................19
FACTORY RESET........................................................................................................................19
REBOOT.......................................................................................................................................20
NETWORK...........................................................................................................................................20
BLUETOOTH................................................................................................................................20
ETHERNET ..................................................................................................................................20
Wi-Fi..............................................................................................................................................21
VPN...............................................................................................................................................21
VLAN ............................................................................................................................................22
LLDP.............................................................................................................................................22

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802.1X ..........................................................................................................................................22
AUDIO..................................................................................................................................................23
VOLUME.......................................................................................................................................23
RINGTONE...................................................................................................................................23
VIDEO..................................................................................................................................................23
PERIPHERAL ......................................................................................................................................24
HDMI SETTINGS..........................................................................................................................24
CAMERA SETTINGS ...................................................................................................................24
DEVICE MANAGER.....................................................................................................................25
VGA IN..........................................................................................................................................25
STATUS ...............................................................................................................................................26
ACCOUNT....................................................................................................................................26
PERIPHERAL...............................................................................................................................26
NETWORK ...................................................................................................................................27
SYSTEM.......................................................................................................................................27
REMOTE CONTROL....................................................................................................................28
GVC3200 WEB GUI SETTINGS...............................................................29
ACCESSING GVC3200 WEB GUI ......................................................................................................29
SAVING CHANGES.............................................................................................................................30
DEFINITIONS ......................................................................................................................................30
TOOLBAR............................................................................................................................................31
SETTINGS...........................................................................................................................................31
SETTINGS/SIP/GENERAL...........................................................................................................32
SETTINGS/SIP/NETWORK .........................................................................................................32
SETTINGS/SIP/SIP......................................................................................................................34
SETTINGS/SIP/CODEC...............................................................................................................37
SETTINGS/SIP/CALL...................................................................................................................40
SETTINGS/NETWORK SETTINGS .............................................................................................43
SETTINGS/PERIPHERAL............................................................................................................46
SETTINGS/CALL FEATURES......................................................................................................46
SETTINGS/GENERAL SETTINGS ..............................................................................................47
SETTINGS/SECURITY SETTINGS .............................................................................................49
MAINTENANCE...................................................................................................................................50
MAINTENANCE/UPGRADE.........................................................................................................50
MAINTENANCE/RECORDING ....................................................................................................52
MAINTENANCE/TIME & LANGUAGE .........................................................................................52
MAINTENANCE/TROUBLESHOOTING ......................................................................................53
MAINTENANCE/REBOOT ...........................................................................................................55
STATUS ...............................................................................................................................................55
STATUS/ACCOUNT STATUS.......................................................................................................55

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STATUS/PERIPHERAL STATUS..................................................................................................55
STATUS/NETWORK STATUS......................................................................................................56
STATUS/SYSTEM INFO...............................................................................................................56
STATUS/REMOTE CONTROL.....................................................................................................57
FIRMWARE UPDATE...............................................................................59
MANUAL UPGRADE ...........................................................................................................................59
NO LOCAL FIRMWARE SERVER.......................................................................................................59
UPGRADE VIA TFTP/HTTP SERVER ................................................................................................60
PROVISIONING AND CONFIGURATION FILE DOWNLOAD............................................................60
REMOTE CONTROL UPGRADE........................................................................................................61
FACTORY RESET....................................................................................63
RESET VIA LCD ..................................................................................................................................63
RESET VIAWEB UI.............................................................................................................................64
RESET VIA RESET HOLE...................................................................................................................64
EXPERIENCING THE GVC3200..............................................................65

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Table of Tables
GVC3200 Administration Guide
Table 1: GVC3200 TECHNICAL SPECIFICATIONS.....................................................................................9
Table 2: GVC3200 WEB ACCESS..............................................................................................................31

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Table of Figures
GVC3200 Administration Guide
Figure 1: GVC3200 Settings Screen...........................................................................................................13
Figure 2: GVC3200 Web GUI - Login .........................................................................................................29
Figure 3: GVC3200 Web UI Tool Bar..........................................................................................................31
Figure 4: Web UI Status->Peripheral Status...............................................................................................55
Figure 5: Configure Firmware Server Path.................................................................................................60
Figure 6: Factory Reset via LCD.................................................................................................................64
Figure 7: GVC3200 Web UI - Factory Reset ..............................................................................................64
Figure 8: GVC3200 Web UI - Factory Reset Confirmation.........................................................................64

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CHANGE LOG
This section documents significant changes from previous versions of the GVC3200 user manuals. Only
major new features or major document updates are listed here. Minor updates for corrections or editing
are not documented here.
FIRMWARE VERSION 1.0.1.5
This is the initial version.

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WELCOME
Thank you for purchasing Grandstream GVC3200 Android™Video Conferencing System. This document
introduces the LCD settings, web UI settings and advanced configurations of GVC3200. To learn the
basic configuration and how to use GVC3200, please visit http://www.grandstream.com/support to
download the latest "GVC3200 User Guide".
GVC3200 is a ground-breaking solution that offers businesses of all sizes a revolutionary video
conferencing system with unprecedented flexibility and the power of support for multiple popular video
conferencing protocols and platforms right out of the box. The SIP-based GVC3200 supports
Grandstream’s robust IPVideoTalk Pro cloud platform for plug and play video conferencing while also
being interoperable with any 3rd party SIP video conferencing platform - thus offering a great option to
expand or implement a 3rd party platform. Additionally, since it is based on Android™4.4, the GVC3200
offers full access to all video conferencing apps in the Google Play™Store —such as Skype®, Skype
for Business®, Google Hangouts™and more. The GVC3200 sports an innovative, patent-pending
embedded MCU that supports up to 9-way conferencing with local mixing between SIP and other
protocols. The GVC3200 sets a new bar for enterprise class video conferencing solutions by offering
industry-leading flexibility, interoperability, system compatibility, application richness and ease of use.

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PRODUCT OVERVIEW
FEATURE HIGHTLIGHTS
GVC3200 runs Android™4.4 and offers full access to all video conferencing apps in the Google
Play™Store (such as Skype®, Skype for Business®, Google Hangouts™, etc)
Proprietary, patent pending embedded MCU supports up to 4-way 1080p Full HD (or 5-way 720p HD,
or 9-way VGA) video conferencing, collaborative sharing of computer screen at 1080p resolution, and
cross-protocol local conference mixing between SIP and any other Android™video conferencing
apps (e.g., Skype®, Skype for Business®, Google Hangouts™, etc)
Integrated dual-band WiFi, integrated Bluetooth 4.0, Gigabit network port, SD interface (for local
recording)
Remote-controllable wide-angle PTZ camera with 12x optical zoom, Bluetooth-based multi-touch
remote control
State-of-the-art H.264 High Profile video compression and FEC (Forward Error Correction)
technology to ensure high resolution stunning video quality using low-to-modest bandwidth (e.g.,
512kbps)
FPGA based hardware implementation of advanced ISP (Image Signal Processing - including auto-
focus, auto exposure, auto white balance, noise reduction, wide dynamic range, etc.) technology
Interoperable with 3rd party SIP-based video conferencing solutions (such as Cisco, Polycom, and
Huawei) using BFCP and TIP (pending)
3 x HDMI output, 1 x VGA/HDMI input
Table 1: GVC3200 TECHNICAL SPECIFICATIONS
Specification
Description
Protocols/
Standards
SIP RFC3261, BFCP, TIP (pending), RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS
(A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, LLDP-MED,
LDAP (pending), TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6 (pending), FEC,
FECC
Camera
1/3” 2 Megapixel CMOS 1920H x 1080V@30fps
Lens
12 x optical zoom, +/-23° tilt, +/- 90° pan, 70°(W)*- 6.3° (T) field of view
Network Interface
1 x RJ45 10/ 100/ 1000 Mbps port
Wi-Fi
Yes, integrated dual-band 802.11 a/b/g/n (2.4GHz & 5GHz)
Bluetooth
Yes, integrated. Bluetooth 4.0 + EDR
Video Outputs
3 x HDMI up to 1080p with CEC
Video Input
1 x VGA/1 x HDMI with resolution up to 1080p

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Microphone/
Speaker
External MIC/Speaker, built-in MIC, cascadable external MIC/speaker (pending)
Remote Control
Bluetooth remote control with multi-touch touchpad
Auxiliary Ports
1 x USB 2.0, SD, external speaker port, reset pin
Graphic Display
OLED with 128x32 resolution
Voice Codecs
G.711μ/a, G.722 (wide-band), G.726-32, iLBC (pending), Opus, G.722.1, G.722.1c
(pending), in-band and out-of-band DTMF (In audio, RFC2833, SIP INFO)
Video Codecs
H.264 BP/MP/HP, H.323 (pending), video resolution up to 1080p, frame rate up to
30fps, bitrate up to 4Mbps
People Video
Resolution
1080p from 512 Kbps, 720p from 384 Kbps, 4SIF/4CIF from 128 Kbps,
SIF/CIF/QSIF/QCIF/SQSIF/SQCIF from 64 Kbps
Content Video
Resolution
Input: VGA, SVGA, XGA, WXGA, WXGA, SXGA, 1440×900, 720p, 1600×1200,
1080p (HDMI), up to 60fps;
Encoding: 1280×720, 1920×1080
Output
Resolution
720p, 1080p
Embedded MCU
Up to 4-way 1080p conference, 5-way 720p conference, 9-way VGA conference
Dual-Stream
BFCP, people video (up to 1080p@30fps) + content video (up to 1080p@15fps,
720p@30fps)
Audio Features
AEC, ANS, AGC, PLC, CNG/VAD
Video Features
FEC, dynamic display layout, picture-in-picture, picture-outside-picture, digital
caption (pending)
Platform Bridging
Bridge SIP calls with any Android™VoIP apps such as Skype, Skype for Business,
Google Hangouts and more
Telephony
Features
Hold, transfer, forward (unconditional/no-answer/busy), call park/pickup, 9-way
audio/video conference, downloadable XML phone book, LDAP (pending), call
waiting, call history, flexible dial plan, personalized music ringtones, server
redundancy & fail-over
Sample
Applications
Skype, Google Hangouts, Skype for Business, Web browser, Facebook, Twitter,
YouTube, Google calendar, mobile phone data import/export via Bluetooth, etc.
API/SDK available for advanced custom application development
Application
Deployment
Allows Android™4.4.2 compliant applications to be deployed in the device with
provisioning control
QoS
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
Security
User and administrator level passwords, MD5 and MD5-sess based authentication,
256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS, 802.1x
media access control
Multi-Language
English, German, Italian, French, Spanish, Portuguese, Russian, Chinese, Korean,
Japanese, and more
Upgrade/
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload, mass

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Provisioning
provisioning using TR-069 or AES encrypted XML configuration file
Power & Green
Energy Efficiency
Universal power adapter included: Input 100-240VAC 50-60Hz; Output 12VDC/5A
(60W)
Package Content
GVC3200 video conference system, external USB speaker/MIC, remote control,
universal power supply, network cable (1.5 meters), USB extension cable (5
meters), mounting kit, 4 HDMI cables (one 1.5 meter cable, two 3 meter cables and
one 5 meter cable), 2 AAA batteries, quick installation guide, brochure, GPL license
Temperature and
Humidity
Operation: 0°C to 40°C, Storage: -10°C to 60°C, Humidity: 10% to 90% Non-
condensing
Compliance
FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter), Part 15C, Part 15E.407,
Part 2.1091
CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1,
EN62479, RoHS, EN301893,
EN62311
RCM: AS/NZS CISPR22/24; AS/NZS 60950; AS/NZS 4268
SAFETY COMPLIANCES
GVC3200 complies with FCC/CE and various safety standards. GVC3200 power adapter is compliant
with the UL standard. Use the universal power adapter provided with GVC3200 package only. The
manufacturer’s warranty does not cover damages to the device caused by unsupported power adapters.
WARRANTY
If GVC3200 is purchased from a reseller, please contact the company where the device is purchased for
replacement, repair or refund. If the device is purchased directly from Grandstream, please contact
Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned.
Grandstream reserves the right to remedy warranty policy without prior notification.

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GVC3200 LCD SETTINGS
GVC3200 LCD MENU provides easy access to the Settings on GVC3200. Most of the settings from Web
UI could be configured on the local LCD settings as well.
Figure 1: GVC3200 Settings Screen
ACCOUNT
ACCOUNTS
Account
Select the account to be configured. The GVC3200 supports up to 3 accounts: a SIP account that the
user could configure the registration, an IPVideoTalk Pro account pre-configured on the GVC3200
and a built-in BlueJeans account.
Account Active
This field indicates whether the account is active. If disabled, GVC3200 will not send registration
information to SIP server.
Account Name
The name associated with account to be displayed on the upper left corner of LCD.
SIP Server

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The URL or IP address, and port of the SIP server. This is provided by your VoIP service provider
(ITSP).
SIP User ID
This is the SIP User ID provided by your VoIP service provider (ITSP). It's usually in the form of digits
similar to phone number or actually a phone number.
SIP Authentication ID
SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from
the SIP User ID.
SIP Authentication Password
The account password required for GVC3200 to authenticate with the ITSP (SIP) server before the
account can be registered.
Voice Mail UserID
This parameter allows you to access voice messages by entering voice mailbox or dialing access
number.
Display Name
This is the SIP server subscriber's name (optional) that will be used for Caller ID display. This function
is available when supported by SIP server.
CODEC
Please refer to section SETTINGS/SIP/CODEC for more descriptions of the options below.
Account
Select the account to be configured. The GVC3200 supports up to 3 accounts: a SIP account that the
user could configure the registration, an IPVideoTalk Pro account pre-configured on the GVC3200
and a built-in BlueJeans account.
Preferred Vocoder
Select preferred vocoder for the account to use during the call. Please note the actual codec being
used in the call is a negotiation result between the GVC3200 and the remote party.
Audio Jitter Buffer Type
Configure the audio jitter buffer type to be “Fixed” or “Adaptive”. If it’s “Fixed”, configure the jitter
buffer length to be “Low”, “Medium” or “High”.
Enable Video FEC
Enable video FEC for the SIP account.
H.264 Image Size
Configure H.264 image size for the video call.
Video Bit Rate
Configure video bit rate for the video call.
Video Frame Rate
Configure video frame rate for the video call.

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Disable Presentation
Enable or disable presentation during call.
Presentation H.264 Image Size
Configure the presentation H.264 image size.
Presentation Video Bit Rate
Configure the presentation video bit rate during the call.
Enable FECC
Enable or disable FECC to configure remote camera during video call.
SRTP Mode
Enable or disable SRTP for the call.
SYSTEM
LANGUAGE & INPUT
Language
Tap to open a list of language options for GVC3200 to display on LCD.
Select Default Input Method
This will set the default input method. It can be set to AndroidTM keyboard or GoogleTM Pinyin input
method. Before setting Google Pinyin as default method, please select the check box for Google
Pinyin first under "Select Input Method".
Select Input Method
Select other available method. Only selected methods will be listed under “Select Default Input
Method” for the user to choose.
DATE & TIME
Assign NTP Server Address
Assign the URL or IP address of NTP server. GVC3200 will obtain date and time from the server to
synchronize date and time with NTP server.
Set Date
Manually set the current date for GVC3200, the date configured manually will be erased if GVC3200
is rebooted.
Select Time Zone
Set specific time zone for the device. If DHCP Option 2 is activated for web UI configuration, the
device will skip this setting and directly use the time zone sent by DHCP Option 2.
Set Time
Manually set the current time for GVC3200, the time configured manually will be erased if GVC3200
is rebooted.

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Use 24-hour Format
Check/uncheck to display the time using 24-hour time format or not. For example, in 24-hour format,
13:00 will be displayed instead of 1:00 pm
Select Date Format
Select the format of year, month and day for the date to be displayed. For example, 12/31/2015,
31/12/2015, 2015/12/31.
POWER MANAGER
Enter Sleep Mode
Select the interval before GVC3200 enters sleep mode. If GVC3200 is in idle during this interval, it
will enter sleep mode. Once the device enters sleep mode, the display monitor will not have any
display and web UI of the device is not available. The available intervals are 1 minute, 5 minutes, 10
minutes, 15 minutes, 30 minutes and 60 minutes. The default setting is 30 minutes.
To wake up GVC3200 from sleep mode, press the POWER key on the remote control.
SITE NAME SETTINGS
The configured site name will be displayed on call screen.
Transparency
Select the background transparency for the site name display. The user can select Opaque, 5%, 10%,
15% or 20%. The default setting is "Opaque".
Site Name
Configure the site name to be imposed on the video of local video.
Display Position
Configure the site name's position to be at the Upper Left Corner, Upper Right Corner, Lower Left
Corner or Lower Right Corner on the video. The default setting is "Upper Left Corner".
Display Duration
Configure the duration to display the site name. The user can select Do No Display, 1 Minute, 5
Minute, 10 Minutes or Always. The default setting is “Always”.
Horizontal Offset
Slide left or right to adjust the horizontal position from 0 to 96 for the site to display on the screen. The
default setting is 0.
Vertical Offset
Slide up or down to adjust the vertical position from 0 to 96 for the site to display on the screen.
The default setting is 0.
Font Color
Select the color in which the site name is displayed. The default color is white.

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Font Size
Select the font size from smallest to largest for the site name to display. The default value is Medium.
Bold
Configure whether the site name is displayed in bold. The default setting is "Disabled".
STORAGE
Enable Media Scanning on SD
Once enabled, GVC3200 will automatically scan media files in SD card when SD card is inserted or
GVC3200 is powered on.
Enable Media Scanning on USB
Once enabled, GVC3200 will automatically scan media files in USB storage device when USB device
is inserted of the GVC3200 is powered on.
Internal Storage
Display GVC3200 Internal storage space.
Erase SD Card
Clear all data in the SD card plugged into GVC3200.
Unmount SD Card
Unmount the SD card before unplugging the SD card from GVC3200.
Erase USB Storage
Clear all data in the USB SD card plugged into GVC3200.
Unmount USB Card
Unmount the SD card before unplugging the SD card from GVC3200.
APPS
Users could find all build-in apps such as FileManager, Call History and etc, as well as the installed apps
from GS Market or Google Play here. For built-in apps, users can select the app, force stop or clear data
for the app. If the user selects an installed app here, users can uninstall the app from there.
ACCOUNTS
Add Account
Add a Google, Skype, Skype for Business or Facebook account to GVC3200. Tap on "+" button to
select account and fill in contact information. Once the account is associated, the contacts can be
synced up on GVC3200.

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WEB ACCESS
Disable SSH
The default setting is "No". If set to "Yes", the device will not allow SSH access to the device. The
default setting “No”is recommended.
Access Method
Select HTTP or HTTPS for Web access.
Port
Configure the port number for HTTP or HTTPS. By default, HTTP uses port 80 and HTTPS uses port
443.
Admin Password
Set or change administrator's password. This field is case sensitive. The maximum length is 32
characters. The default admin password is “admin”. Only administrator has access to advanced
settings page in web UI. It is recommended to change the default admin password in initial setup.
User Password
Set or change user password. This field is case sensitive. The maximum length is 32 characters. The
default user password is 123. It is recommended to change the default user password in initial setup.
SECURITY
Device Administrators
View or deactivate device administrators.
Unknown Sources
Allow installation of apps from unknown sources, for example external SD card or USB flash drive
plugged in GVC3200. The default setting is "No", which means only allowing installing apps from GS
market or Google Play. Apps from unknown sources may cause security or compatibility issues.
Verify Apps
If set to "No", the device may install apps that could harm GVC3200 without warning. The default
setting is "Yes".
Credential Storage –Trusted Credentials
Display trusted CA certificates.
Credential Storage - Install from SD Card
Install trusted certificates from SD card. If the certificate file is stored in SD card plugged in GVC3200,
click on this option and select the certificate file from the SD card directory to install it to GVC3200.
Clear Credentials
Clear all certificates on GVC3200.

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MAINTENANCE
UPGRADE
Upgrade Mode
Select upgrade mode for firmware/configuration file. Users could set to TFTP, HTTP or HTTPS. The
default setting is HTTP.
Firmware Upgrade and Provisioning
Select when to upgrade or initiate provisioning. Users can select “Always Check When Bootup”,
“When F/W Prefix/Suffix Changes” or “Skip the Firmware Check”.
HTTP/HTTPS Username
Type the username if the HTTP/HTTPS or the config server uses the user authentication mode.
HTTP/HTTPS Password
Type the password if the HTTP/HTTPS or the config server uses the user authentication mode.
Firmware Server Path
Configure the server path for the firmware server.
Config Server Path
Configure the server path for the config file server.
TROUBLESHOOTING
IP Ping
Type in IP address or domain name in Target Host, then press red shortcut key on the remote control
to start Ping. The ping result shows in "Output Result".
Traceroute
Fill in target host or IP address and click START to view trace route details.
Syslog
Configure Syslog level and server address. By default syslog is turned off.
Developer Mode
Configure whether to enable developer mode. If turned on, ADB (Android Debug Bridge) function will
be enabled on the device. The default setting is "Disabled".
FACTORY RESET
Factory Reset
Restore to the factory settings. If check the "Clear the SD card", the GVC3200 will also format the
internal SD card storage in the device during factory resetting.