Grandstream Networks GVC3210 RMT User manual

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GVC3210 User Guide
Version 1.0.1.13
COPYRIGHT
©2017 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose
without the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and void
the manufacturer warranty.

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GVC3210 User Guide
Version 1.0.1.13
FCCAuthentication
For Video Conference System, model: GVC3210
FCC ID: YZZGVC3210
For Bluetooth Remote Control, model: GVC3210 RMT
FCC ID: YZZGVC3210RMT
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and (2) this device must accept any interference
received,including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
For GVC3210
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator& your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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GVC3210 User Guide
Version 1.0.1.13
GNUGPLINFORMATION
GVC3210 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz

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GVC3210 User Guide
Version 1.0.1.13
Table of Contents
DOCUMENT PURPOSE ............................................................................................... 16
CHANGE LOG .............................................................................................................. 17
Firmware Version 1.0.1.13................................................................................................................... 17
Firmware Version 1.0.1.6..................................................................................................................... 17
WELCOME ................................................................................................................... 18
PRODUCT OVERVIEW ................................................................................................ 19
Safety Compliances ............................................................................................................................. 21
Warranty............................................................................................................................................... 21
INSTALLING GVC3210 ................................................................................................ 22
Equipment Package Content ............................................................................................................... 22
Connecting GVC3210.......................................................................................................................... 23
GETTING TO KNOW GVC3210 ................................................................................... 27
Remote Control.................................................................................................................................... 27
Remote Control Keys and Touchpad............................................................................................ 27
Using the Remote Control ............................................................................................................ 30
Capturing Screenshot using the Remote Control......................................................................... 30
Using Mouse & Keyboard .................................................................................................................... 31
Using the LED Indicator....................................................................................................................... 31
Status Icons ......................................................................................................................................... 32
Using the Onscreen Keyboard............................................................................................................. 33
English Keyboard.......................................................................................................................... 33
Numbers and Symbols ................................................................................................................. 34
Home Screen ....................................................................................................................................... 34
Screen Lock ......................................................................................................................................... 35
CONNECTING TO NETWORK AND DEVICES ........................................................... 36

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GVC3210 User Guide
Version 1.0.1.13
Ethernet ............................................................................................................................................... 36
Using IPv4 .................................................................................................................................... 37
Using IPv6 .................................................................................................................................... 37
Wi-Fi..................................................................................................................................................... 38
Connecting to Wi-Fi Network........................................................................................................ 38
Wi-Fi Protected Setup (WPS)....................................................................................................... 38
Add Network ................................................................................................................................. 40
Wi-Fi Direct ................................................................................................................................... 40
Advanced Settings........................................................................................................................ 41
Wi-Fi Display........................................................................................................................................ 42
Bluetooth.............................................................................................................................................. 43
Pairing GVC3210 with a Bluetooth Device................................................................................... 43
Connecting to a Bluetooth Device ................................................................................................ 43
Using Bluetooth Remote Control.................................................................................................. 44
Transfer Files with Bluetooth ........................................................................................................ 45
Using Bluetooth Headset.............................................................................................................. 45
VPN Settings........................................................................................................................................ 45
VLAN Settings...................................................................................................................................... 47
LLDP Settings ...................................................................................................................................... 48
802.1X Mode........................................................................................................................................ 48
CAMERA ...................................................................................................................... 49
Preset................................................................................................................................................... 50
Add Preset .................................................................................................................................... 50
Edit Preset .................................................................................................................................... 50
Delete Preset ................................................................................................................................ 50
Apply Preset ................................................................................................................................. 51
Initial Position................................................................................................................................ 51
Camera Parameters Configurations .................................................................................................... 51
PERIPHERAL ............................................................................................................... 53

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GVC3210 User Guide
Version 1.0.1.13
External USB Device ........................................................................................................................... 53
Using USB Mouse/Keyboard........................................................................................................ 53
Using USB Storage Device .......................................................................................................... 53
Micro SD Card ..................................................................................................................................... 53
Microphone and Speaker..................................................................................................................... 54
MAKING PHONE CALLS ............................................................................................. 55
Account ................................................................................................................................................ 55
Dial Screen .......................................................................................................................................... 55
Dialing a Number Directly............................................................................................................. 56
Redial............................................................................................................................................ 56
Dialing a Number via Contact....................................................................................................... 56
Dialing a Number via Call History................................................................................................. 57
Direct IP Call ................................................................................................................................. 57
Paging/Intercom............................................................................................................................ 58
Answering a Call .................................................................................................................................. 58
Call Hold .............................................................................................................................................. 59
Mute Local Audio ................................................................................................................................. 59
Call Recording ..................................................................................................................................... 59
DND (Do Not Disturb) .......................................................................................................................... 60
Missed Call .......................................................................................................................................... 60
Call Forward......................................................................................................................................... 60
Remote Camera Control in Call (FECC).............................................................................................. 60
IPVIDEOTALK CONFERENCE .................................................................................... 62
Device Layout ...................................................................................................................................... 62
Initiating Conference............................................................................................................................ 62
Answering an Incoming Call in Conference......................................................................................... 62
Conference Management .................................................................................................................... 63
Invite Members to Conference............................................................................................................. 66
Conference Control.............................................................................................................................. 66

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GVC3210 User Guide
Version 1.0.1.13
Pause Conference ............................................................................................................................... 67
Custom PIP.......................................................................................................................................... 67
Presentation Sharing ........................................................................................................................... 68
Conference Recording......................................................................................................................... 69
Call Details........................................................................................................................................... 70
Participants List.................................................................................................................................... 71
Open Dial Keyboard............................................................................................................................. 71
End Conference ................................................................................................................................... 71
Power Off During a Conference Call ................................................................................................... 72
IPVideoTalk Application........................................................................................................................ 72
Contacts........................................................................................................................................ 73
Notices.......................................................................................................................................... 74
Settings......................................................................................................................................... 76
Join an IPVideoTalk Meeting ........................................................................................................ 77
Busy Tone Responses.................................................................................................................. 77
Manually Start IPVideoTalk Tip..................................................................................................... 78
Hand Down/Up in IPVideoTalk Meeting .......................................................................................78
Stop Sharing Local Camera ......................................................................................................... 80
Stop Video Upload Icon................................................................................................................ 80
Start Cloud Recording .................................................................................................................. 80
Schedule .............................................................................................................................................. 81
View Conference Details .............................................................................................................. 82
Add Scheduled Conference.......................................................................................................... 83
Edit Scheduled Conference.......................................................................................................... 84
Reschedule Conference ............................................................................................................... 85
Delete Scheduled Conference...................................................................................................... 85
Voicemail.............................................................................................................................................. 85
Call Features........................................................................................................................................ 86
ADDITIONAL FUNCTIONS .......................................................................................... 89
GVC Remote Client Application........................................................................................................... 89

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GVC3210 User Guide
Version 1.0.1.13
BlueJeans ............................................................................................................................................ 90
APPLICATIONS............................................................................................................ 91
Contacts............................................................................................................................................... 91
Add Contact .................................................................................................................................. 92
Search Contacts ........................................................................................................................... 95
Manage Contacts.......................................................................................................................... 95
Groups .......................................................................................................................................... 96
LDAP contacts ..................................................................................................................................... 98
LDAP Settings............................................................................................................................... 98
Search LDAP Contacts............................................................................................................... 101
Add Search Result into Local Contacts......................................................................................101
Call History......................................................................................................................................... 102
Add Contact from Call History .................................................................................................... 103
Delete Call History...................................................................................................................... 104
Conference Schedule via Call History........................................................................................104
File Manager ...................................................................................................................................... 104
Copy File..................................................................................................................................... 105
Send File..................................................................................................................................... 105
Delete File................................................................................................................................... 105
Rename File ............................................................................................................................... 106
Recording........................................................................................................................................... 106
Recording Settings ..................................................................................................................... 107
Setup Wizard ..................................................................................................................................... 107
Backup ............................................................................................................................................... 109
Backup Data ............................................................................................................................... 109
Restore Backup Data ................................................................................................................. 112
Set Backup Path......................................................................................................................... 112
Diagnosis ........................................................................................................................................... 112
Browser.............................................................................................................................................. 113
Sync Local Schedule with Google Calendar ..................................................................................... 113