Grandstream Networks GVC3220 User manual

Grandstream Networks, Inc.
GVC3220
Ultra HD Multimedia Conferencing System
User Guide

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GVC3220 User Guide
Version 1.0.0.28
COPYRIGHT
©2020 Grandstream Networks, Inc.http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is notpermitted.
The latest electronic version of this guide is available for downloadhere:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe, and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturerwarranty.
WARNING
Please do not use a different power adaptor with devices as it maycause damage to the products and void
the manufacturer warranty.

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GVC3220 User Guide
Version 1.0.0.28
GNU GPL INFORMATION
GVC3220 firmware contains third-party software licensed under the GNU General Public License (GPL).
Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public
License (GPL) for the exact terms and conditions of thelicense.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz
CERTIFICATION INFORMATION
Common part
This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This
equipment should be installed and operated with minimum distance 20cm between the radiator& your
body.
U.S. FCC Part 15 Regulatory Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.

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GVC3220 User Guide
Version 1.0.0.28
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
EU Regulatory Information
Support Frequency Bands and Power:
WLAN/BT/2.4G Radio 2.4 GHz < 20 dBm;
WLAN 5150-5250 MHz < 23 dBm;
WLAN 5250-5350 MHz < 20 dBm;
WLAN 5470-5725 MHz < 20 dBm;
The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows:
Hereby, [Grandstream Networks, Inc.] declares that the radio equipment type [GVC3220] is in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
www.grandstream.com

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GVC3220 User Guide
Version 1.0.0.28
Table of Contents
DOCUMENT PURPOSE............................................................................................... 15
CHANGE LOG.............................................................................................................. 16
Firmware Version 1.0.0.28...................................................................................................................16
WELCOME ................................................................................................................... 17
PRODUCT OVERVIEW................................................................................................ 18
INSTALLING GVC3220................................................................................................ 21
Equipment Package Content...............................................................................................................21
Connecting GVC3220..........................................................................................................................21
Connecting GMD1208 to GVC3220 ....................................................................................................24
GETTING TO KNOW GVC3220 ................................................................................... 26
Remote Control....................................................................................................................................26
Remote Control Keys and Touchpad ................................................................................................26
Capturing Screenshot Using the Remote Control........................................................................29
Using the Remote Control ............................................................................................................29
Using Mouse & Keyboard....................................................................................................................29
Using the LED Indicator.......................................................................................................................30
Status Icons .........................................................................................................................................30
Using the Onscreen Keyboard.............................................................................................................32
English Keyboard..........................................................................................................................32
Numbers and Symbols .................................................................................................................32
Home Screen.......................................................................................................................................33
GVC3220 Menu............................................................................................................................33
Screen Lock.........................................................................................................................................35
System Configurations.........................................................................................................................35
HDMI Settings...............................................................................................................................36

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Site Name.....................................................................................................................................36
Storage .........................................................................................................................................37
App & Application account............................................................................................................38
CONNECTING TO NETWORK AND DEVICES............................................................ 39
Ethernet ...............................................................................................................................................39
Using IPv4 ....................................................................................................................................39
Using IPv6 ....................................................................................................................................41
WI-FI ....................................................................................................................................................42
Turning Wi-Fi On/Off.....................................................................................................................42
Wi-Fi Display.................................................................................................................................43
Bluetooth..............................................................................................................................................44
Using Bluetooth Remote Control..................................................................................................45
Using Bluetooth Headset..............................................................................................................47
LLDP and VLAN Settings.....................................................................................................................47
802.1X Mode........................................................................................................................................48
Proxy....................................................................................................................................................50
CAMERA ...................................................................................................................... 51
Preset...................................................................................................................................................52
Add Preset....................................................................................................................................52
Camera Parameters Configurations....................................................................................................53
PERIPHERAL............................................................................................................... 55
External USB Device ...........................................................................................................................55
Using USB Mouse/Keyboard........................................................................................................55
Storage Device.............................................................................................................................55
Microphone and Speaker.....................................................................................................................56
MAKING PHONE CALLS............................................................................................. 58
Account................................................................................................................................................58
Dial Screen ..........................................................................................................................................58

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Redial............................................................................................................................................60
Dialing a Number via Contact.......................................................................................................60
Dialing a Number via Call History.................................................................................................60
Direct IP Call.................................................................................................................................60
Paging/Intercom............................................................................................................................61
Answering a Call..................................................................................................................................62
Call Hold...............................................................................................................................................63
Mute Local Audio .................................................................................................................................64
Call Recording .....................................................................................................................................65
DND (Do Not Disturb) ..........................................................................................................................66
Missed Call ..........................................................................................................................................66
Call Forward.........................................................................................................................................67
Conference ..........................................................................................................................................67
Device Layout...............................................................................................................................67
Initiating Conference.....................................................................................................................67
Answering an Incoming Call in Conference..................................................................................68
Conference Management.............................................................................................................68
Invite Members to Conference .....................................................................................................71
Conference Control.......................................................................................................................72
Pause Conference........................................................................................................................73
Conference Layout .......................................................................................................................73
Presentation Sharing....................................................................................................................75
Participants List ............................................................................................................................76
Call Details....................................................................................................................................77
Conference Lock...........................................................................................................................77
Open DTMF..................................................................................................................................77
PIN Code ......................................................................................................................................78
FECC - Camera Control in Conference........................................................................................78
End Conference............................................................................................................................79
Power Off During a Conference Call ............................................................................................80
View Conference Details ..............................................................................................................82

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Add Scheduled Conference..........................................................................................................83
Edit Scheduled Conference..........................................................................................................85
Voicemail .............................................................................................................................................85
Call Features........................................................................................................................................87
ADDITIONAL FUNCTIONS .......................................................................................... 89
GVC Remote Client Application...........................................................................................................89
BlueJeans/Zoom..................................................................................................................................92
APPLICATIONS ........................................................................................................... 93
Contacts...............................................................................................................................................93
Add Contact/Group.......................................................................................................................95
LDAP contacts .....................................................................................................................................97
LDAP Settings...............................................................................................................................99
Call History.........................................................................................................................................101
Add Contact from Call History ....................................................................................................103
File Manager......................................................................................................................................103
Browse Files ...............................................................................................................................104
File Operations ...........................................................................................................................105
Recording...........................................................................................................................................109
Setup Wizard ..................................................................................................................................... 110
Backup............................................................................................................................................... 117
Backup Data............................................................................................................................... 117
Restore Backup Data.................................................................................................................. 118
Diagnosis ........................................................................................................................................... 119
Browser..............................................................................................................................................120
State Detection ..................................................................................................................................121
Uninstall Application...........................................................................................................................124
GS MARKET............................................................................................................... 125
Update Apps ......................................................................................................................................126
IPVIDEOTALK............................................................................................................ 127

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Instant Meetings.................................................................................................................................128
Meeting List........................................................................................................................................128
Call.....................................................................................................................................................128
IPVideoTalk Contacts.........................................................................................................................128
Notices...............................................................................................................................................129
Settings..............................................................................................................................................131
Join an IPVideoTalk Meeting..............................................................................................................132
Busy Tone Responses .......................................................................................................................133
Manually Start IPVideoTalk Tip................................................................................................................133
Conference Control............................................................................................................................134
IPVideoTalk Meeting Operations ................................................................................................134
Start Cloud Recording........................................................................................................................135
GVC3220 WEB UI FEATURES......................................................................................137
Accessing GVC3220 Web GUI..........................................................................................................137
Saving Changes.................................................................................................................................138
Definitions ..........................................................................................................................................138
Toolbar.............................................................................................................................................................139
Call Page............................................................................................................................................140
Contacts Page ...................................................................................................................................140
Web GUI Contacts......................................................................................................................140
Groups........................................................................................................................................141
Schedule.....................................................................................................................................141
Call History .................................................................................................................................142
Device Control Page..........................................................................................................................143
FACTORY RESET ...................................................................................................... 144
Reset via LCD....................................................................................................................................144
Reset via Reset Hole.........................................................................................................................145
EXPERIENCING GVC3220 ........................................................................................ 146

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GVC3220 User Guide
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Table of Tables
Table 1: GVC3220 Technical Specifications................................................................................................18
Table 2: GVC3220 Package List.................................................................................................................21
Table 3: GVC3220 Back Panel....................................................................................................................23
Table 4: GVC3220 Remote Control Keys....................................................................................................26
Table 5: GVC3220 LED Indicator Status Descriptions................................................................................30
Table 6: GVC3220 Status Icons Descriptions.............................................................................................31
Table 7: GVC3220 LLDP Configuration Parameters...................................................................................48
Table 8: GVC3220 802.1x Mode Parameters .............................................................................................49
Table 9: GVC3220 Camera Parameters .....................................................................................................53
Table 10: GVC3220 Call Screen Bottom Menu Icons.................................................................................69
Table 11: GVC3220 Conference Member Status Descriptions...................................................................71
Table 12: GVC3220 Add Conference Parameters ......................................................................................84
Table 13: GVC3220 Feature Code for SIPAccount....................................................................................87
Table 14: GVC3220 LDAP Settings Parameters.........................................................................................99
Table 15: GVC3220 Web Access..............................................................................................................139
Table of Figures
Figure 1: GVC3220 Front Panel..................................................................................................................21
Figure 2: GVC3220 Back Panel..................................................................................................................22
Figure 3: GVC3220 Back Panel ConnectionDiagram................................................................................24
Figure 4: Wireless MicrophoneDisconnected.............................................................................................24
Figure 5: Wireless Microphone - Instructions..............................................................................................25
Figure 6: Wireless MicrophoneConnecting ................................................................................................25
Figure 7: G VC3220Remote Control...........................................................................................................26
Figure 8: GVC3220 Top Status Bar Dropdown Menu.................................................................................31
Figure 9: Soft Keyboard - English Input Method.........................................................................................32
Figure 10: Soft Keyboard - Symbols and Numbers ....................................................................................33
Figure 11: GVC3220 Home Screen ............................................................................................................33
Figure 12: Screen Lock Password..............................................................................................................35
Figure 13: Settings – System......................................................................................................................35
Figure 14: System - HDMI Settings.............................................................................................................36
Figure 15: System - Site Name...................................................................................................................36
Figure 16: System Storage .........................................................................................................................37
Figure 17: Available AppsList.....................................................................................................................38

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Figure 18: Add GoogleAccount ..................................................................................................................38
Figure 19: Ethernet Settings .......................................................................................................................39
Figure 20: IPv4 Settings - DHCP................................................................................................................40
Figure 21: IPv4 Settings - Static .................................................................................................................40
Figure 22: IPv4 Settings - PPPoE...............................................................................................................40
Figure 23: IPv6 Settings - DHCP................................................................................................................41
Figure 24: IPv6 Settings - Static .................................................................................................................41
Figure 25: Network Settings........................................................................................................................42
Figure 26: GVC3220 Add Wi-Fi Screen......................................................................................................42
Figure 27: Add Network...............................................................................................................................42
Figure 28: Wi-Fi Display..............................................................................................................................43
Figure 29: Wi-Fi Display - Open..................................................................................................................43
Figure 30: Basic Settings - Bluetooth..........................................................................................................44
Figure 31: Bluetooth Settings......................................................................................................................44
Figure 32: GVC3220 Bluetooth – Open Discovery.....................................................................................45
Figure 33: Connecting a Bluetooth Headset...............................................................................................47
Figure 34: LLDP/VLAN Settings .................................................................................................................47
Figure 35: Network Advanced Settings.......................................................................................................48
Figure 36: 802.1X - EAP-MD5 ....................................................................................................................49
Figure 37: 802.1X - EAP-TLS .....................................................................................................................49
Figure 38: 802.1X - EAP-PEAP..................................................................................................................49
Figure 39: Proxy..........................................................................................................................................50
Figure 40: Proxy Settings............................................................................................................................50
Figure 41: GVC3220 Camera Screen.........................................................................................................51
Figure 42: GVC3220 Add Preset Screen....................................................................................................52
Figure 43: GVC3220 Camera Parameters Setting Screen.........................................................................53
Figure 44: Storage Device ..........................................................................................................................55
Figure 45: Browse Storage Device.............................................................................................................56
Figure 46: Audio Priority..............................................................................................................................57
Figure 47: GVC3220 IPVideoTalk Account .................................................................................................58
Figure 48: GVC3220 Call Screen ...............................................................................................................59
Figure 49: GVC3220 Single Incoming Call Screen.....................................................................................62
Figure 50: GVC3220 New Incoming Call Screen........................................................................................63
Figure 51: Hold screen................................................................................................................................64
Figure 52: Mute screen...............................................................................................................................65
Figure 53: Missed Call notification..............................................................................................................66
Figure 54: Call Screen ................................................................................................................................68
Figure 55: GVC3220 3-Way Conference....................................................................................................69
Figure 56: GVC3220 Conference Control Screen ......................................................................................72
Figure 57: Conference Control Operations.................................................................................................73
Figure 58: Layout customization.................................................................................................................74
Figure 59: Local Layouts.............................................................................................................................74

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Figure 60: Cloud Layouts............................................................................................................................75
Figure 61: GVC3220 3-Way Conference with Presentation.......................................................................76
Figure 62: GVC3220 Participants List.........................................................................................................76
Figure 63: GVC3220 Call Details Screen ...................................................................................................77
Figure 64: Conference - Dial DTMF............................................................................................................77
Figure 65: Enter PIN Code to Lock Conference .........................................................................................78
Figure 66: FECC – Remote Camera Control..............................................................................................79
Figure 67: End Conference.........................................................................................................................80
Figure 68: Power Off...................................................................................................................................80
Figure 69: Power Off During a Call.............................................................................................................80
Figure 70: GVC3220 Schedule Screen.......................................................................................................81
Figure 71: GMS Google Kit not installed.....................................................................................................82
Figure 72: “Over” Conference Details Screen.............................................................................................82
Figure 73: “Not Start” Conference Details Screen......................................................................................83
Figure 74: GVC3220 Add Conference Screen............................................................................................84
Figure 75: Edit conference..........................................................................................................................85
Figure 76: Settings - Voicemail...................................................................................................................86
Figure 77: Voicemail Access Number Prompt ............................................................................................86
Figure 78: Status - Remote control.............................................................................................................89
Figure 79: Remote Control Settings............................................................................................................89
Figure 80: GVC3220 Remote Control Application on AndroidDevice........................................................90
Figure 81: Send the GVC Remote apk using Bluetooth .............................................................................91
Figure 82: QR Code for Remote Control App.............................................................................................91
Figure 83: BlueJeans/Zoom Call Screen....................................................................................................92
Figure 84: GVC3220 Applications...............................................................................................................93
Figure 85: Contacts.....................................................................................................................................93
Figure 86: GVC3220 Contacts Screen .......................................................................................................94
Figure 87: Contacts - Local Groups............................................................................................................94
Figure 88: contact delete screen.................................................................................................................95
Figure 89: GVC3220 Add New Contact Screen..........................................................................................96
Figure 90: New Contact - More Fields........................................................................................................96
Figure 91: New Group.................................................................................................................................96
Figure 92: Applications - LDAP contacts
.....................................................................................................97
Figure 93: LDAP Contacts Interface ...........................................................................................................97
Figure 94: LDAP contacts - Batch Add .......................................................................................................98
Figure 95: LDAP contacts - Settings...........................................................................................................98
Figure 96: LDAP Settings Example in Web UI..........................................................................................101
Figure 97: GVC3220 Call History Screen.................................................................................................102
Figure 98: GVC3220 Call History Details..................................................................................................102
Figure 99: GVC3220 Add Contact Screen................................................................................................103
Figure 100: Applications - File Manager ...................................................................................................104
Figure 101: File Manager Folders.............................................................................................................104

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Figure 102: File Manger - Search .............................................................................................................105
Figure 103: File Operations Panel............................................................................................................106
Figure 104: File Manager - Share File ......................................................................................................106
Figure 105: File Manager - Rename File..................................................................................................107
Figure 106: File Manager - Properties......................................................................................................107
Figure 107: File Manager - Search...........................................................................................................107
Figure 108: File Manager - New Folder ....................................................................................................107
Figure 109: File Manager - Sort................................................................................................................108
Figure 110: File Manager - List/Icon View.................................................................................................108
Figure 111: Applications - Transcribe Manage..........................................................................................109
Figure 112: GVC3220 Recording Screen..................................................................................................109
Figure 113: Setup Wizard.......................................................................................................................... 110
Figure 114: Setup Wizard – start............................................................................................................... 110
Figure 115: Setup Wizard – Wi-Fi..............................................................................................................111
Figure 116: Setup Wizard - Language & Time zone..................................................................................111
Figure 117: Setup Wizard - Choose Language......................................................................................... 112
Figure 118: Setup Wizard - Choose Time Zone........................................................................................ 112
Figure 119: Setup Wizard - Interface Detection........................................................................................ 112
Figure 120: Setup Wizard – Ethernet........................................................................................................ 113
Figure 121: Setup Wizard - Static IP......................................................................................................... 113
Figure 122: Setup Wizard - Wi-Fi scan..................................................................................................... 114
Figure 123: Setup Wizard - SIP account................................................................................................... 114
Figure 124: Setup Wizard - Remote Control............................................................................................. 115
Figure 125: Setup Wizard - Remote Control Settings............................................................................... 115
Figure 126: Setup Wizard – IPVideoTalk .......................................................................................................116
Figure 127: Setup Wizard – End............................................................................................................... 116
Figure 128: File Manager - Backups......................................................................................................... 117
Figure 129: New Backup........................................................................................................................... 117
Figure 130: GVC3220 Automatic Backup Screen..................................................................................... 118
Figure 131: GVC3220 Restore Backup Data Screen ............................................................................... 118
Figure 132: Applications - Diagnosis......................................................................................................... 119
Figure 133: GVC3220 Diagnosis Screen.................................................................................................. 119
Figure 134: Applications - Chrome............................................................................................................120
Figure 135: Chrome first login...................................................................................................................120
Figure 136: Applications - State Detection................................................................................................121
Figure 137: Interface Detection.................................................................................................................121
Figure 138: Other State Detection information .........................................................................................122
Figure 139: System ➔Apps .....................................................................................................................123
Figure 140: Reset app preferences ..........................................................................................................123
Figure 141: Delete App .............................................................................................................................124
Figure 142: GVC3220 GS Market.............................................................................................................125
Figure 143: GMS Installation.....................................................................................................................126

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Figure 144: GVC3220 IPVideoTalk Application.........................................................................................127
Figure 145: IPVideoTalk User Not activated .............................................................................................128
Figure 146: IPVideoTalk - Contacts...........................................................................................................129
Figure 147: IPVideoTalk - Notices.............................................................................................................129
Figure 148: Notices - Messages ...............................................................................................................130
Figure 149: Notices - Details.....................................................................................................................130
Figure 150: IPVideoTalk Account Settings................................................................................................131
Figure 151: Current Plan used and its expiration time..............................................................................132
Figure 152: IPVideoTalk Dialing Page.......................................................................................................132
Figure 153: Manually start Scheduled Meeting.........................................................................................133
Figure 154: Participants list.......................................................................................................................134
Figure 155: Lower hand of one participant ...............................................................................................134
Figure 156 : Server Recording..................................................................................................................135
Figure 157 : IPVideoTalk Recordings........................................................................................................136
Figure 158: IP Address from the display device........................................................................................137
Figure 159: GVC3220 Web GUI - Login ...................................................................................................137
Figure 160: Reboot is mandatory..............................................................................................................138
Figure 161: GVC3220 Web UI Tool Bar....................................................................................................139
Figure 162: GVC3220 Web UI - Call.........................................................................................................140
Figure 163: GVC3220 Web UI - Contacts.................................................................................................140
Figure 164: GVC3220 Web UI - Groups...................................................................................................141
Figure 165: GVC3220 Web Page - Schedule...........................................................................................142
Figure 166: GVC3220 Web UI - Call History ............................................................................................142
Figure 167: Web GUI - Preset Control......................................................................................................143
Figure 168: GVC3220 Web UI - Camera Control .....................................................................................143
Figure 169: Factory Reset via LCD...........................................................................................................144
Figure 170: GVC3220 Web UI - Factory Reset ........................................................................................145
Figure 171: GVC3220 Web UI - Factory Reset Confirmation...................................................................145

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GVC3220 User Guide
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DOCUMENT PURPOSE
This User Guide describes the basic concept and tasks necessary to use and configure your GVC3220.
This document covers the topics of device installation, making basic conference calls and using basic call
features.
To learn the advanced features and configurations, please visit http://www.grandstream.com/support to
download the latest "GVC3220 AdministrationGuide".
This guide covers following topics:
• Product Overview
• Installing GVC3220
• Getting to know GVC3220
• Connecting to Network and Devices
• Camera
• Peripheral
• Making Phone Calls
• Additional Functions
• Applications
• GS Market
• IPVideoTalk
• GVC3220 Web UI Features
• Factory Reset
• Experiencing GVC3220

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GVC3220 User Guide
Version 1.0.0.28
CHANGE LOG
This section documents significant changes from previous versions of GVC3220 user manuals. Only major
new features or major document updates are listed here. Minor updates for corrections or editing are not
documented here.
Firmware Version 1.0.0.28
• This is the initial version.

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GVC3220 User Guide
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WELCOME
Thank you for purchasing Grandstream GVC3220 Ultra HD Multimedia Conferencing System. This
document introduces the LCD settings, web UI settings and advanced configurations of GVC3220. To learn
the basic configuration and how to use the device, please visit http://www.grandstream.com/support to
download the latest "GVC3220 User Guide".
The GVC3220 is a revolutionary video conferencing system that provides an interactive and immersive
video conferencing environment to increase collaboration and productivity. This SIP-based GVC3220
allows the user to connect their video conferencing solutions with any 3rd-party SIP or H.323 video
conferencing platform. Additionally, since the GVC3220 is based on an Android 9.0 operating system. Users
will elevate their experience with its 4K Ultra-HD video, up to 5-way 1080P video conferences, screen-
sharing capabilities, Integrated Wi-Fi, Bluetooth 5.0 + EDR andmore.
The GVC series supports Grandstream’s IPVideoTalk Video and Web Conferencing platform. This paid
subscription-based service allows users to turn any meeting hosted on any GVC device into an online
meeting that can be joined seamlessly from a web browser or GVC. Turn any physical room into a virtual,
online meeting place to offer your customers the tools they need to be successful, no matter where they
are.
The GVC3220 eliminates the traditional barriers to video conferencing and sets a new bar for business-
class video conferencing solutions by offering industry-leading flexibility, interoperability, system
compatibility, application richness and ease of use.

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PRODUCT OVERVIEW
Table 1: GVC3220 Technical Specifications
Specification Description
Protocols/
Standards
SIP RFC3261, H.323,BFCP, TIP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A
record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE,LLDP-
MED, LDAP, TR-069, 802.1x, TLS, SRTP, TCP/IP/UDP, IPv6, OpenVPN®
Camera 1/2.5“, 8 Megapixel CMOS, 4K@30fps Output
Lens 12x optical zoom,+/-30° tilt, +/-170° pan, 70.1°~7.4°(W) field of view,40.7°~4.2°(T)
field of view
Network Interface 1× RJ45 10/ 100/ 1000 Mbps
Wi-Fi Integrated dual-band 802.11 a/b/g/n/ac (2.4GHz & 5GHz),
support Wireless Multimedia
Bluetooth Integrated Bluetooth 5.0 + EDR
Video Outputs 1x HDMI 2.0 up to 4k with CEC
1x HDMI 1.4 up to 1080p
Video Input 1x HDMI 1.4a with resolution up to 1080P
Media Support PSE, up to 4 external 1080Pwebcams
Mic/Speaker Support external Bluetooth or 2.4G microphone
1 built-inspeaker.
Audio
Input/Outputs 1x Line in/out
1x Media
Remote Control Bluetooth and infrared remote control with multi-touch touchpad
Auxiliary Ports
1x USB 3.0
1x USB 2.0
1x SD
1x Reset
Voice Codecs Support for G.711μ/a, G.722 (wide-band), G.726-32, iLBC, Opus ,G.722.1,
G.722.1C ,G729A/B, in-band and out-of-band DTMF (In audio, RFC2833, SIPINFO)
Video Codecs H.265 BP/MP/HP, video resolution up to 4K, frame rate up to 30fps, bit rate up to
8Mbps; H.264 BP/MP/HP, video resolution up to 1080P, frame rate up to 30fps, bit
rate up to 4Mbps
MCU up to 5-way 1080P@30fps conference,
9-way 720P@30fps conference

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People Video
Resolution
4K from 1Mbps to 8Mbps,
1080P from 1Mbps to 4Mbps,
720P from 512Kbps to 2Mbps
Content Video
Resolution
Input: 720P, 1080P (HDMI)
Encoding: 800×600, 1024×768, 1280×1024, 1280×720,1920×1080
Output: 720P, 1080P
Dual-Stream BFCP, people video (up to 4K@30fps) + content video (up to 1080P@15fps)
Audio Features AEC, ANS, AGC, PLC,CNG/VAD
Video Features FEC, dynamic display layout, picture-in-picture,picture-outside-picture
VoIP Bridging Bridge SIP calls with any Android VoIP apps such asBluejeans，zoom
Telephony
Features Hold, mute, downloadable phone book (XML, LDAP), call waiting, callhistory,
flexible dial plan, server redundancy &fail-over.
Sample
Applications
Microsoft Teams, Zoom, YouTube, mobile phone data import/export via Bluetooth,
etc.
API/SDK available for advanced custom application development
Application
Deployment Allow various Android operation system 9.0 compliant applications to bedeveloped,
downloaded, and run in the embedded device with provisioningcontrol
QoS Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS)QoS
Security User and administrator level passwords, MD5 and MD5-sess basedauthentication,
256-bit AES encrypted configuration file, TLS, 128/256-bit SRTP, HTTPS,802.1x
media access control
Multi-Language
English, Chines, German, Italian, French, Spanish, Portuguese, Russian.
Upgrade/
Provisioning
Firmware upgrade via TFTP / HTTP / HTTPS or local HTTP upload,mass
provisioning using TR-069 or AES encrypted XML configuration file. Detect U disk
/SD card system version upgradeautomatically.
Power & Green
Energy Efficiency
Universal power adapter:
Input: 100~240Vac50~60Hz
Output: 48V/1.35A(64.8W)
Package Content GVC3220 video conference system, GMD1208 wireless microphone, remotecontrol,
4 AAA batteries, universal power supply, network cable(2 meters), HDMI cables(1x5
meters, 2x 1.5 meters), lens cleaning cloth, bracket, quick installationguide
Temperature and
Humidity
Operation: 0°C to 40°C
Storage: -10°C to 60°C
Humidity: 10% to 90% (Non-condensing)

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GVC3220 User Guide
Version 1.0.0.28
Compliance
FCC: Part15 Class B
；
Part 15 Subpart C 15.247; Part 15 Subpart E 15.407; MPE.
CE: EN 55032; EN 55035; EN 61000-3-2; EN 61000-3-3; EN 62368-1; EN 301489-
1; EN 301 489-17; EN 300 328; EN 301 893; EN 62311.
RCM: AS/NZS CISPR32; AS/NZS 4268; AS/NZS 62368.1.
IC: ICES-003; RSS-GEN; RSS-247; RSS-102(MPE).
HDMI/EAC/REACH/ROHS/WEEE
Safety Compliances
GVC3220 complies with FCC/CE and various safety standards. GVC3220 power adapter is compliant with
the UL standard. Use the universal power adapter provided with the device package only. The
manufacturer’s warranty does not cover damages to the device caused by unsupported poweradapters.
Warranty
If GVC3220 is purchased from a reseller, please contact the company where the device is purchased for
replacement, repair, or refund. If the device is purchased directly from Grandstream, please contact
Grandstream Support for an RMA (Return Materials Authorization) number before the product is returned.
Grandstream reserves the right to remedy warranty policy without priornotification.