Grandstream Networks GVC3200 User manual

Grandstream Networks, Inc.
GVC3200/GVC3202 Video Conference System for AndroidTM
User Guide

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GVC3200/GVC3202 User Guide
COPYRIGHT
©2016 Grandstream Networks, Inc. http://www.grandstream.com
All rights reserved. Information in this document is subject to change without notice. Reproduction or
transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without
the express written permission of Grandstream Networks, Inc. is not permitted.
The latest electronic version of this guide is available for download here:
http://www.grandstream.com/support
Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc.
in the United States, Europe and other countries.
CAUTION
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this guide, could void your manufacturer warranty.
WARNING
Please do not use a different power adaptor with devices as it may cause damage to the products and
void the manufacturer warranty.

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GVC3200/GVC3202 User Guide
FCC Caution
Any Changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor
environment. The band from 5600-5650MHz will be disabled by the software during the manufacturing and
cannot be changed by the end user. This device meets all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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GVC3200/GVC3202 User Guide
GNU GPL INFORMATION
GVC3200/GVC3202 firmware contains third-party software licensed under the GNU General Public License
(GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General
Public License (GPL) for the exact terms and conditions of the license.
Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from:
http://www.grandstream.com/sites/default/files/Resources/gvc32xx-gpl.tar.gz

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GVC3200/GVC3202 User Guide
Table of Contents
DOCUMENT PURPOSE ...............................................................................................14
CHANGE LOG..............................................................................................................15
Firmware Version 1.0.1.74 .................................................................................................................15
Firmware Version 1.0.1.65 .................................................................................................................15
Firmware Version 1.0.1.58 .................................................................................................................16
Firmware Version 1.0.1.48 .................................................................................................................16
Firmware Version 1.0.1.5 ...................................................................................................................16
WELCOME ...................................................................................................................17
PRODUCT OVERVIEW ................................................................................................ 18
Safety Compliances...........................................................................................................................20
Warranty..............................................................................................................................................20
INSTALLING GVC3200/GVC3202................................................................................21
Equipment Package Content ............................................................................................................21
Connecting GVC3200/GVC3202 .......................................................................................................22
Connecting GAC2500 to GVC3200/GVC3202 ..................................................................................28
GETTING TO KNOW GVC3200/GVC3202...................................................................30
Remote Control ..................................................................................................................................30
Remote Control Keys and Touchpad............................................................................................30
Capturing Screenshot Using the Remote Control ........................................................................33
Using The Remote Control ...........................................................................................................33
Using Mouse & Keyboard .................................................................................................................33
OLED Screen ......................................................................................................................................34
Using The LED Indicator ...................................................................................................................34
Status Icons........................................................................................................................................35
Using The Onscreen Keyboard ........................................................................................................36
English Keyboard..........................................................................................................................36
Numbers and Symbols .................................................................................................................37
Home Screen ......................................................................................................................................37
Screen Lock........................................................................................................................................38
CONNECTING TO NETWORK AND DEVICES ...........................................................39

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GVC3200/GVC3202 User Guide
Ethernet ..............................................................................................................................................39
WI-FI (GVC3200 Only) ........................................................................................................................39
Turning WI-FI On / Off ..................................................................................................................40
Bluetooth ............................................................................................................................................40
Pairing GVC3200/GVC3202 with a Bluetooth Device ..................................................................41
Connecting to a Bluetooth Device ................................................................................................41
Using Bluetooth Remote Control ..................................................................................................42
Transfer Files with Bluetooth ........................................................................................................44
Using Bluetooth Headset..............................................................................................................44
VPN Settings ......................................................................................................................................44
VLAN Settings ....................................................................................................................................46
LLDP Settings ....................................................................................................................................46
802.1X Mode .......................................................................................................................................47
CAMERA ......................................................................................................................48
Preset ..................................................................................................................................................49
Add Preset ....................................................................................................................................49
Edit Preset ....................................................................................................................................49
Delete Preset ................................................................................................................................50
Apply Preset .................................................................................................................................50
Initial Position................................................................................................................................50
Camera Parameters Configurations ................................................................................................51
PERIPHERAL ...............................................................................................................53
External USB Device..........................................................................................................................53
Using USB Mouse/Keyboard........................................................................................................53
Using USB Storage Device ..........................................................................................................53
SD Card...............................................................................................................................................53
Microphone and Speaker ..................................................................................................................54
MAKING PHONE CALLS ............................................................................................. 55
Account...............................................................................................................................................55
Dial Screen .........................................................................................................................................55
Dialing a Number Directly .............................................................................................................56
Redial............................................................................................................................................57
Dialing a Number via Contact.......................................................................................................57
Dialing a Number via Call History.................................................................................................57
Direct IP Call .................................................................................................................................57
Paging/Intercom............................................................................................................................58

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GVC3200/GVC3202 User Guide
Answering a Call ................................................................................................................................58
Call Hold .............................................................................................................................................60
Mute Local Audio ...............................................................................................................................61
Call Recording....................................................................................................................................61
DND (Do Not Disturb) ........................................................................................................................61
Missed Call .........................................................................................................................................61
Call Forward .......................................................................................................................................61
Conference .........................................................................................................................................62
Device Layout ...............................................................................................................................62
Initiating Conference.....................................................................................................................62
Answering an Incoming Call in Conference .................................................................................62
Conference Management .............................................................................................................63
Invite Members to Conference .....................................................................................................66
Removing Member from Conference ...........................................................................................67
Conference Control.......................................................................................................................67
PAUSE CONFERENCE................................................................................................................68
Presentation Sharing ....................................................................................................................68
Conference Recording..................................................................................................................69
Call Details....................................................................................................................................70
Enabling DND During Conference................................................................................................70
Conference Lock...........................................................................................................................71
Open DTMF ..................................................................................................................................71
PIN Code ......................................................................................................................................71
Third Party Applications................................................................................................................73
FECC - Camera Control in Conference........................................................................................74
End Conference............................................................................................................................75
Schedule .............................................................................................................................................75
View Conference Details ..............................................................................................................76
Add Scheduled Conference..........................................................................................................77
Edit Scheduled Conference..........................................................................................................79
Reschedule Conference ...............................................................................................................79
Delete Scheduled Conference......................................................................................................79
Voicemail.............................................................................................................................................80
Call Features ......................................................................................................................................80
ADDITIONAL FUNCTIONS ..........................................................................................83
GVC Remote Client Application .......................................................................................................83
BlueJeans ...........................................................................................................................................85
APPLICATIONS............................................................................................................86

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GVC3200/GVC3202 User Guide
Contacts..............................................................................................................................................86
Add Contact ..................................................................................................................................87
Search Contacts ...........................................................................................................................90
Manage Contacts..........................................................................................................................90
Groups ..........................................................................................................................................92
LDAP contacts ...................................................................................................................................93
LDAP Settings...............................................................................................................................94
Search LDAP Contacts.................................................................................................................98
Add Search Result into Local Contacts ........................................................................................98
Call History .......................................................................................................................................100
Add Contact from Call History ....................................................................................................101
Delete Call History ......................................................................................................................102
Conference Schedule via Call History ........................................................................................102
File Manager .....................................................................................................................................103
Copy File.....................................................................................................................................103
Send File.....................................................................................................................................103
Delete File...................................................................................................................................103
Rename File ...............................................................................................................................104
Recording .........................................................................................................................................104
Save Path ...................................................................................................................................105
Backup ..............................................................................................................................................106
Backup Data ...............................................................................................................................106
Restore Backup Data..................................................................................................................107
Set Backup Path .........................................................................................................................108
Diagnosis..........................................................................................................................................108
Browser.............................................................................................................................................109
Sync Local Schedule with Google Calendar.................................................................................109
Custom App on Home Screen ........................................................................................................ 114
Uninstall Application .......................................................................................................................114
GS MARKET............................................................................................................... 116
Search Apps .....................................................................................................................................116
Download and Install Apps ............................................................................................................. 116
Update Apps ..................................................................................................................................... 117
IPVIDEOTALK ............................................................................................................ 118

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GVC3200/GVC3202 User Guide
Contacts............................................................................................................................................118
Notices ..............................................................................................................................................120
Settings.............................................................................................................................................122
Join an IPVideoTalk Meeting...........................................................................................................123
Busy Tone Responses.....................................................................................................................124
Manually Start IPVideoTalk Tip.......................................................................................................124
GVC3200/GVC3202 WEB UI FEATURES ..................................................................126
Accessing GVC3200/GVC3202 Web GUI .......................................................................................126
Saving Changes ...............................................................................................................................127
Definitions ........................................................................................................................................127
Toolbar ..............................................................................................................................................128
Call Page...........................................................................................................................................128
Making a Call ..............................................................................................................................129
Conference Control.....................................................................................................................129
Contacts Page ..................................................................................................................................131
Contacts......................................................................................................................................131
Groups ........................................................................................................................................133
Schedule.....................................................................................................................................134
Call History .................................................................................................................................135
LDAP ..........................................................................................................................................135
Device Control Page ........................................................................................................................136
Video Control ..............................................................................................................................136
Audio Control ..............................................................................................................................136
FACTORY RESET ......................................................................................................139
Reset via LCD...................................................................................................................................139
Reset via Web UI ..............................................................................................................................140
Reset via Reset Hole........................................................................................................................140
EXPERIENCING GVC3200/GVC3202........................................................................141

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GVC3200/GVC3202 User Guide
Table of Tables
Table 1: GVC3200/GVC3202 Technical Specifications...............................................................................18
Table 2: GVC3200/GVC3202 Package List ................................................................................................21
Table 3: GVC3200/GVC3202 Front Panel ..................................................................................................22
Table 4: GVC3200 Back Panel ...................................................................................................................23
Table 5: GVC3202 Back Panel ...................................................................................................................24
Table 6: GVC3200/GVC3202 Optional Equipment List ..............................................................................26
Table 7: GVC3200/GVC3202 Remote Control Keys ..................................................................................30
Table 8: GVC3200/GVC3202 OLED Screen Status Descriptions ..............................................................34
Table 9: GVC3200/GVC3202 LED Indicator Status Descriptions...............................................................35
Table 10: GVC3200/GVC3202 Status Icons Descriptions ..........................................................................35
Table 11: GVC3200/GVC3202 VPN File Parameters .................................................................................45
Table 12: GVC3200/GVC3202 VLAN Configuration Parameters ...............................................................46
Table 13: GVC3200/GVC3202 LLDP Configuration Parameters................................................................46
Table 14: GVC3200/GVC3202 802.1x Mode Parameters ..........................................................................47
Table 15: GVC3200/GVC3202 Camera Parameters ..................................................................................51
Table 16: GVC3200/GVC3202 Call Screen Bottom Menu Icons ................................................................63
Table 17: GVC3200/GVC3202 Conference Member Status Descriptions..................................................66
Table 18: GVC3200/GVC3202 Add Conference Parameters .....................................................................78
Table 19: GVC3200/GVC3202 Feature Code for SIP Account ...................................................................81
Table 20: GVC3200/GVC3202 Import Contacts Parameters......................................................................88
Table 21: GVC3200/GVC3202 Download Contacts Parameters................................................................90
Table 22: GVC3200/GVC3202 Export Contacts Parameters .....................................................................91
Table 23: GVC3200/GVC3202 LDAP Settings Parameters........................................................................94
Table 24: GVC3200/GVC3202 Web Access .............................................................................................128
Table 25: GVC3200/GVC3202 Web UI - Audio Control Parameters ........................................................136