Grandstream Networks WP8 Series User manual

Grandstream Networks, Inc.
WP8xx Series
WP810/WP822/WP825 - User Guide

WELCOME
WP810/WP822/WP825 are Cordless Wi-Fi IP Phones featuring dual-band 802.11a/b/g/n/ac Wi-Fi and supports Wi-Fi roaming. The
combination of advanced telephony features and durability make them ideal for mobilizing your VoIP network in residences, warehouses, retail
stores, hotels and many more environments. Due to a ruggedized design, these phones are safe for accidental drops and they are as well
waterproof and dustproof, with large rechargeable batteries for long period of use, making them an ideal addition for homes and businesses
alike.
PRODUCT OVERVIEW
Feature Highlights
The following table contain the major features of the WP810, WP822 and WP825:
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and
also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly
from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New
Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certicate
Settings
●Account: Congure/View SIP accounts settings and account ringtone.
●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.
●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language
settings and date/time settings.
●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog
settings and factory reset / reboot.

Table 1: WP810/WP822/WP825 Features at a Glance
Technical Specifications
The following table resumes all the technical specications including the protocols/standards supported, voice codecs, telephony features,
languages and upgrade/provisioning settings.
WP810
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-
boot version, Kernel version, Hardware version, PN number, Country code and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,
Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,
Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx
drop packets, Rx drop rate.
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and
also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly
from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New
Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certicate
Settings
●Account: Congure/View SIP accounts settings and account ringtone.
●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.
●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language
settings and date/time settings.
●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog
settings and factory reset / reboot.

Table 2: WP810 Technical Specications
WP822
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-
boot version, Kernel version, Hardware version, PN number, Country code and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,
Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,
Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx
drop packets, Rx drop rate.
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and
also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly
from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New
Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certicate
Settings
●Account: Congure/View SIP accounts settings and account ringtone.
●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.
●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language
settings and date/time settings.
●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog
settings and factory reset / reboot.

Table 3: WP822 Technical Specications
WP825
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-
boot version, Kernel version, Hardware version, PN number, Country code and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,
Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,
Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx
drop packets, Rx drop rate.
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and
also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly
from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New
Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certicate
Settings
●Account: Congure/View SIP accounts settings and account ringtone.
●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.
●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language
settings and date/time settings.
●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog
settings and factory reset / reboot.

Table 4: WP825 Technical Specications
GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining best
performance with the WP810, WP822 and WP825.
Equipment Packaging
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-
boot version, Kernel version, Hardware version, PN number, Country code and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,
Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,
Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx
drop packets, Rx drop rate.
Contacts Display the list of the registered contacts and also the groups contacts with the ability of searching, adding or editing the entries and
also deleting the selected contacts.
Call History Display the call history:Missed Calls,Accepted Calls,Outgoing CallsorAll Calls. You can add contacts toShared Contactsdirectly
from call logs.
SMS SMSstands for Short Message Service and referred to as a “text message”. With aSMS, you can send a message by pressing“New
Message”of up to 160 characters to another device or check the received ones.
Voice Mail
Select:Play voice mail messages received.
Note: Voicemail ID needs to be congured, otherwise, “select” softkeys will open conguration settings.
Diagnostics
●LCD Test
●LCD off
●LED Test
●Keypad Test
●Audio Loopback
●Proximity Sensor
●Vibration
●Verify Certicate
Settings
●Account: Congure/View SIP accounts settings and account ringtone.
●Call settings:Congure the account auto answer, call forward, DND and speed dial settings.
●Network Settings:Congure the networks settings including Wi-Fi settings, and additional networks settings.
●BasicSettings:Congure the basic settings including voice settings, display settings, Gestures and button customization, language
settings and date/time settings.
●Adv.Settings:Congure the advanced settings including system upgrade, PTT/Paging settings, system security settings, syslog
settings and factory reset / reboot.

Table 5: Equipment Packaging
Figure 1: WP810 Package Content
WP822
Status
Displays account status, system info, Network status and network statistics
●Account status
●System Info:Press to enter the sub menu for Running memory, Storage status, MAC address, System version, Recovery version, U-
boot version, Kernel version, Hardware version, PN number, Country code and Running time.
●Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4 address, IPv6 address,
Subnet Mask, Gateway, DNS server.
●Network Statistics: Press to enter the sub menu for Network SSID, BSSID, IP address, Signal strength, Connection speed, Channel,
Frequency, Tx packets, Tx error packets, Tx error rate, Tx drop packets, Tx drop rate, Rx packets, Rx error packets, Rx error rate, Rx
drop packets, Rx drop rate.

Figure 2: WP822 Package Content
WP825
Figure 3: WP825 Package Content
Setting up the Phone
Charging Station
Plug the power adapter into a power source socket to start using the charging station.
Important
Check the package before installation. If you nd anything missing, contact your system administrator.

Figure 4: Charging Station
Handset
Please refer to the following steps in order to setup your WP810/WP822/WP825 phone:
1. Open the battery cover.
2. Insert the battery with the electrodes in the bottom left corner.
3. Close the battery cover.
Figure 5: Handset Setup
Battery Information
WP810
Note
Please charge the battery fully before using the handset for the rst time. (For more information about the battery, please refer to Battery
Information.

Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 1500mAh
Standby time: up to 120 hours
Talk time: up to 6 hours’ active talk time
WP822
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 2000mAh
Standby time: up to 200 hours
Talk time: up to 8 hours’ active talk time
WP825
Technology: Rechargeable Li-ion Battery
Voltage: 3.8V (Nominal Voltage 3.8V / Limited charge Voltage: 4.35V)
Capacity: 2000mAh
Standby time: up to 200 hours
Talk time: up to 8 hours’ active talk time
In order to get the best performance of your WP810/WP822/WP825, we recommend using original battery provided in the package. The
specications may differ depending on the age and capacity of the battery used.
Handset Keys Description
The WP810/WP822/WP825 Wireless IP phone enhances communication and combines usability and scalability in industries such as
warehousing, catering and retail as well as in factory settings. The following screenshot describe the the handsets LCD screen and the main
hardware components.
WP810
Very Important
Be careful when inserting the battery into your handset to avoid any risk of short-circuit, which lead to damage your battery and/or the handset
itself. Do not use damaged batteries which can increase the risk of serious harm.