Honeywell Informa User manual

The Informa is a keypad unit that has the capability
of dialling prerecorded speech messages over a
telephone line. It is installed as part of your intruder
system, so that when the system detects an intrusion
the external siren will sound to alert your neighbours
and the Informa will dial a programmed telephone
number and play a recorded speech message to alert
someone else to the intrusion.
For example, the Informa can contact a friend or
relative who lives close to your home, who can
investigate the alarm and call the police if necessary.
What Does the Informa Need to Know?
Before Informa can work, you must program it with
the telephone numbers to use and record the alarm
messages to be played.
Features
Call Setup
Speech Dialler
Operating Instructions
The Informa can memorise four spoken messages.
Message number 1 (referred to as a ‘location
message’) may be up to 11 seconds long, and is used
to identify the location of the Informa; messages 2,
3 and 4 (referred to as ‘alarm messages’) may be up
to 3 seconds long and identify the type of alarm.
There are three types of alarm: Intruder, Personal
Attack (PA) and Fire. For each alarm call, the
Informa plays the location message, followed by
alarm message 2, 3 or 4.
So a typical call could be:
Location message: “This is the Alarm Panel at the
house of Fred Smith in Wigan”, followed
immediately by alarm message: “The intruder alarm
has been activated”.
Your installer will tell you which alarm messages can
be used with your system.
Messages
Telephone Numbers
The Informa call setup can work in one of two ways:
1. In the first case, it begins by calling the first
programmed number and plays the message that
corresponds to the type of alarm.
If two different alarms have occurred, both
corresponding alarm messages are played. If the
message is not acknowledged, it will call the
second, then the third number, until it receives
an acknowledgement. See Acknowledging
Messages, on page 3.
The Informa calls each number in sequence, so
you should ensure that the first number
programmed belongs to the person most likely
to answer the call.
2. In the second case, the telephone number called
corresponds to the type of alarm that has
occured, so that only one designated contact is
called, depending upon the type of alarm:
Intruder, PA or Fire.
If the call is not acknowledged, the Informa will
continue to call the same number seven more
times.
Check with the installer which type of setup has
been programmed.
Note: In both cases, if a Follow Me number has
been programmed, this will be the first number
called. See Setting the Follow Me Number, on
page 3.
Up to three telephone numbers can be designated
and memorised by the Informa. It is recommended
that these numbers belong to friends or relatives who
live close to your home, who can carry out an initial
investigation of the alarm, then contact the police, if
appropriate.
The Informa can also be programmed to contact your
mobile phone, but unless you are close to home this
may not be very useful.
When a call is received, it must be acknowledged in
order to end the call process, so ensure that your
designated contacts know how to acknowledge a
call.

Informa – Speech Dialler
2
Programming the Informa
Informa is on standby when only the green Power
LED “ON” is lit. To program the Informa, you must
enter programming mode by keying in a 4-digit code
on the keypad. This code is factory set to 0123 but
your installer may have changed it.
Key in the code. If it is valid, all 4 red LED
indicators will light. Once in programming mode
you can carry out any of the functions on the
following pages:
The Informa Tones
The Informa uses two distinct tones to confirm an
action or to alert you to an error:
To confirm an action, the Informa sounds a fast
double-beep.
To alert you to an error, the Informa sounds two
long tones.
Changing a Telephone Number
a) Press TEL.
b) Press the number corresponding to the
memorised telephone number to be changed
(1, 2 or 3).
c) Enter the digits of the telephone number; 21
digits are allowed or the number is accepted
automatically upon entry of the 21st digit.
If a number of less than 21 digits is required,
press Tel to end the entry of the number.
If you make a mistake press QUIT to cancel.
Note:The Informa cannot contact the emergency
services directly. It will not accept any telephone
number starting with 999 or 112.
Deleting a Telephone Number
a) Press TEL.
b) Press the number corresponding to the
telephone number to be deleted (1, 2 or 3).
c) Press TEL.
Recording a Message
a) Press REC.
LEDs 1 to 4 flash.
b) Press the message number to be recorded
(1, 2, 3 or 4).
Informa will pause for 1 second then sound a
tone for 1 second.
c) Now speak clearly into the microphone, which
is just below the LEDs.
The Informa automatically stops recording at
the end of the message duration. After a short
interval, it plays back the message just recorded.
If the announcement to be recorded in message 1 is
much shorter than 11 seconds you can stop the
recording at any time by pressing PLAY.
Refer also to Messages, on the previous page.
Playing Back Messages
a) Press PLAY. LEDs 1 to 4 will flash.
b) Press the message number to be played
(1, 2, 3 or 4).
After a short interval, Informa plays the selected
message.
Controlling the Volume
From programming mode, you can alter the volume
of the messages when they are played back.
By default the Informa uses volume Medium 1.
Key in your 4-digit customer code.
a) Press 1 to enter volume control mode.
b) Press:
[1] to select Minimum volume
[2] to select Medium 1 volume
[3] to select Medium 2 volume
[4] to select Maximum volume.
Press QUIT to leave programming mode.
Testing the Informa
The Informa can perform a test call, in order to check
that the telephone numbers have been set up
correctly.
During a test call the playback speaker will be turned
on so that you can hear how the call progresses. To
generate a test call:
a) Press TEST. LEDs 1 to 3 flash.

Operating Instructions
3
Once programmed, the Informa needs no further
programming or attention. Set and unset your alarm
system as directed by your installer. In the event of
an alarm, Informa will carry out its function reliably
and silently.
Cancelling a Call
If you accidentally set off your alarm system, the
Informa will attempt to communicate its alarm
message. You can stop this by keying in your code on
the Informa keypad. All four LEDs flash for several
seconds to confirm that the call has been cancelled.
Acknowledging Messages
The person who answers the telephone call from the
Informa must always acknowledge the call.
This is done as follows:
a) When you answer a call from an Informa, listen to
the message.
Using the Informa
At the end of the message the Informa produces a
single tone for 1 second.
b) Press the * (star) key on the telephone for at least
1 second. You must do this within 5 seconds of
the tone.
The Informa repeats the tone for 1 second.
c) Again, you have 5 seconds in which to press the
* key for 1 second.
The Informa sounds 2 short beeps to indicate
that it has received the acknowledgement and
then hangs up.
Note that it is only possible to acknowledge the
call with a tone dialling telephone.
Setting the Follow Me Number
The Informa also has a Follow Me number, which
allows it to call you wherever you are.
You can easily reprogram this number each time that
you leave the house and set the alarm system. If a
Follow Me number has been programmed, the
Informa always attempts to contact this number first.
The Follow Me number is cancelled each time the
alarm system is unset.
The Follow Me number can be changed without
entering programming mode.
To set the Follow Me number:
a) Press TEL.
b) Key in the telephone number (up to 20 digits).
c) Press TEL.
b) Press the number corresponding to the telephone
number to be called (1 to 3).
The Informa dials the number, plays the location
message followed by alarm message 2 and
listens for the acknowledgement signal. If
it receives a valid signal, it hangs up and all 4
LEDs light steadily. If it fails to receive an
acknowledgement, it repeats its messages 7
times, then hangs up and all 4 LEDs flash.
Press TEST if you wish to cancel this procedure.
Changing the Code
The factory set user code is 0123. If your installer
has not already changed this to a number of your
choice, you can change it as follows:
a) Press 8.
b) Key in the new 4-digit code.
Informa does not accept certain codes, in which
case it sounds the two-tone error tone.
Leaving Programming Mode
Press QUIT at any time to finish programming.

Informa – Speech Dialler
4
Installer Details
You too could benefit from the added security
and peace of mind only an INFORMA can bring!
Contact your Installer (details below)
Company: _____________________________
Contact: _____________________________
Address: _____________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
Honeywell Security & Custom Electronics
Newhouse Industrial Estate
Motherwell
ML1 5SB
UK
www.honeywell.com/security/uk
You too could benefit from the added security
and peace of mind only an INFORMA can bring!
Contact your Installer (details below)
Company: ____________________________
Contact: ____________________________
Address: ____________________________
______________________________________
______________________________________
______________________________________
______________________________________
Company: _____________________________
Contact: _____________________________
Address: _____________________________
_______________________________________
_______________________________________
_______________________________________
INFORMA
Acknowledgement Instructions
When you answer a call from an Informa, listen
to the message.
At the end of the message Informa produces a
single tone for 1 second.
Press the * (star) key on the telephone for at
least 1 second. (You must do this within 5 secs
of the tone.)
Informa repeats its tone for 1 second.
Press the * (star) key again for 1 second.
The Informa then sounds 2 short beeps to
confirm receipt of the acknowledgement and
disconnects.
Cut out the acknowledgement instructions above and carry them with you for reference.
INFORMA
Acknowledgement Instructions
When you answer a call from an Informa, listen
to the message.
At the end of the message Informa produces a
single tone for 1 second.
Press the * (star) key on the telephone for at
least 1 second. (You must do this within 5 secs
of the tone.)
Informa repeats its tone for 1 second.
Press the * (star) key again for 1 second.
The Informa then sounds 2 short beeps to
confirm receipt of the acknowledgement and
disconnects.
IU1-0276 Revision 1 IU- revision-