Horizon Fitness Elite T5 User manual

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Issue date 2017-5-31 Edition 02 Doc No. SM-TM-AF-
021
Revision
date 2017-8-31
Page 56
Johnson
Approval Review Editor
Kyle Schweitzer Alex Tang
Elite T5(TM723) /T7-02(TM475C)
T9-02(TM724)
Service Manual
Johnson Industries (Shanghai) Co.,Ltd

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Production Browse
Elite T5 (TM723)

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Production Browse
Elite T7-02 (TM475C)

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Production Browse
Elite T9-02 (TM724)

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Contents
Chapter 1: Serial Number Location……………………………………………………………………………….7
Chapter 2: Console Instruction
2.1 T5&T7-02&T9-02 Console Operation……………………………………………………….……………..8
2.2 Display Instruction…………………………………………………………………………………………..11
Chapter 3; Engineering mode………………………………………………………………………………….. 15
Chapter 4: Machine maintain
4.1.LOCATION OF THE TREADMILL ……………………………………………………………………….17
4.2 .FOLDING TREADMILLS………………………………………………………………………………….18
4.3. PROPER USAGE …………………………………………………………………………………………17
4.4. COMMON PRODUCT QUESTIONS ……………………………………………………………………18
4.5. BASIC TROUBLESHOOTING …………………………………………………………………………...18
4.6. MAINTENANCE SCHEDULE……………………………………………………………………………..21
4.7. LUBRICATING THE RUNNING BELT …………………………………………………………………..23
4.8.TENSIONING THE RUNNING BELT……………………………………………………………………..24
4.9.CENTERING THE RUNNING BELT ……………………………………………………………………..24
Chapter 5: Troubleshooting
5.1 Electric Diagram…………………………………………………………………………………………….25
5.2 UCB Instruction……………………………………………………………………………………………..26
5.3 MCB Instruction……………………………………………………………………………………………..31
5.4 No Function For Safety Key……………………………………………………………………………….34
5.5 No Response For Machine When Pressing Start……………………………………………………….35
5.6 Incline Motor Issues………………………………………………………………………………………...35
5.7 Noise Issues…………………………………………………………………………………………………36
5.8 Heart Rate Function Issue…………………………………………………………………………………37
5.9 Keypads issue……………………………………………………………………………………………… 38
5.10 Via Fit Issue………………………………………………………………………………………………..39
5.11 WIFI Issue…………………………………………………………………………………………………..47
Chapter 6: Part Replacement
6.1 Console Replacement……………………………………………………………………………………...48
5.2 Console Mast Replacement……………………………………………………………………………….49

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Contents
5.5 Incline Motor Replacement………………………………………………………………………..………...52
5.6 Side Rail Replacement………………………………………………………………………………… .......53
5.7 Running Belt Replacement…………………………………………………………………………………..54
5.8 Air shock Replacement………………………………………………………………………………………55
5.3 Motor Replacement………………………………………………………………………………………….50
5.4 MCB Replacement…………………………………………………………………………………………..51

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Serial Number Location-T5 & T7-02 & T9-02
CHAPTER 1: Serial Number Location

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2.1 Console Operation : T5
CHAPTER 2: Console Instruction
Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be re-
moved before use.
A) LCD DISPLAY WINDOW: time, distance, speed, calories, incline, laps, and heart rate.
B) (START/PAUSE KEY): press to start workout and pause workout.
C) (STOP KEY): press to stop workout. Hold to reset console.
D) (ENTER KEY): press to confirm selection during programming setup. Hold to reset console.
E) (FAN KEY): press to turn fan on and off.
F) INCLINE KEYS: press to adjust incline level.
G) SPEED KEYS: press to adjust speed level.
H) QUICK ADJUST KEYPAD: quickly access any incline or speed level by typing the number and press-
ing SET INCLINE (I) or SET
SPEED (J) keys. Examples:
.To change the incline to 4.0%, press 4–0–SET INCLINE.
.To change the speed level to 12, press 1–2–0-SET SPEED.

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I) SET INCLINE KEY: press to change incline to level entered into keypad.
J) SET SPEED KEY: press to change resistance to level entered into keypad.
K) FAN: personal workout fan.
L) SPEAKERS: plays music through speakers when connected to your media player.
M) READING RACK: holds reading material.
N) SAFETY KEY: enables treadmill when safety key is inserted.
O) WI-FI CONNECT & SYNC: press to reset and connect your wireless internet connection. See Page 12 for more
info.
P) PASSPORT CONNECT & SYNC: press to reset and connect your Passport box for Virtual Active programming.
Q) AUDIO IN JACK: plug your media player into the console using the included audio adaptor cable.
R) AUDIO OUT/HEADPHONE JACK: plug your headphones into the console to use them instead of the console
speakers.
S) ENERGY SAVER LIGHT: indicates if machine is in Energy Saver mode.
T) WATER BOTTLE POCKETS: holds personal workout equipment.
2.1. Console Operation : T5
CHAPTER 2: Console Instruction
2.1. Console Operation : T7-02

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2.1. Console Operation : T7-02
CHAPTER 2: Console Instruction
Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be re-
moved before use.
A) LCD DISPLAY WINDOW: time, distance, speed, calories, incline, laps, and heart rate.
B) (START/PAUSE KEY): press to start workout and pause workout.
C) (STOP KEY): press to stop workout. Hold to reset console.
D) (ENTER KEY): press to confirm selection during programming setup. Hold to reset console.
E) (FAN KEY): press to turn fan on and off.
F) INCLINE KEYS: press to adjust incline level.
G) SPEED KEYS: press to adjust speed level.
H) QUICK ADJUST KEYPAD: quickly access any incline or speed level by typing the number and press-
ing SET INCLINE (I) or SET
SPEED (J) keys. Examples:
To change the incline to 4.0%, press 4–0–SET INCLINE.
To change the speed level to 12, press 1–2–0-SET SPEED.
I) SET INCLINE KEY: press to change incline to level entered into keypad.
J) SET SPEED KEY: press to change resistance to level entered into keypad.
K) FAN: personal workout fan.
L) SPEAKERS: plays music through speakers when connected to your media player.
M) READING RACK: holds reading material.
N) SAFETY KEY: enables treadmill when safety key is inserted.
O) WI-FI CONNECT & SYNC: press to reset and connect your wireless internet connection. See Page
12 for more info.
P) PASSPORT CONNECT & SYNC: press to reset and connect your Passport box for Virtual Active
programming.
Q) AUDIO IN JACK: plug your media player into the console using the included audio adaptor cable.
R) AUDIO OUT/HEADPHONE JACK: plug your headphones into the console to use them instead of the
console speakers.
S) ENERGY SAVER LIGHT: indicates if machine is in Energy Saver mode.
T) USB PORT: used for software updates or to charge devices less than 1 amp.
U) WATER BOTTLE POCKETS: holds personal workout equipment.

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2.1. Console Operation : T9-02
CHAPTER 2: Console Instruction
Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be re-
moved before use.
A) LCD DISPLAY WINDOW: time, distance, speed, calories, incline, laps, and heart rate.
B) (START/PAUSE KEY): press to start workout and pause workout.
C) (STOP KEY): press to stop workout. Hold to reset console.
D) (ENTER KEY): press to confirm selection during programming setup. Hold to reset console.
E) (FAN KEY): press to turn fan on and off.
F) INCLINE KEYS: press to adjust incline level.
G) SPEED KEYS: press to adjust speed level.
H) QUICK ADJUST KEYPAD: quickly access any incline or speed level by typing the number and press-
ing SET INCLINE (I) or SET
SPEED (J) keys. Examples:
To change the incline to 4.0%, press 4–0–SET INCLINE.
To change the speed level to 12, press 1–2–0-SET SPEED.
I) SET INCLINE KEY: press to change incline to level entered into keypad.
J) SET SPEED KEY: press to change resistance to level entered into keypad.
K) FAN: personal workout fan.

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2.1. Console Operation : T9-02
CHAPTER 2: Console Instruction
L) SPEAKERS: plays music through speakers when connected to your media player.
M) READING RACK: holds reading material.
N) SAFETY KEY: enables treadmill when safety key is inserted.
O) WI-FI CONNECT & SYNC: press to reset and connect your wireless internet connection. See Page
12 for more info.
P) BLUETOOTH PAIRING: press and hold to pair Bluetooth device. See Page 19 for more info.
Q) PASSPORT CONNECT & SYNC: press to reset and connect your Passport box for Virtual Active pro-
gramming.
R) AUDIO IN JACK: plug your media player into the console using the included audio adaptor cable.
S) AUDIO OUT/HEADPHONE JACK: plug your headphones into the console to use them instead of the
console speakers.
T) ENERGY SAVER LIGHT: indicates if machine is in Energy Saver mode.
U) USB PORT: used for software updates or to charge devices less than 1 amp.
V) WATER BOTTLE POCKETS: holds personal workout equipment.
2.1. Console Operation : Display Function- T5 & T7-02 & T9-02

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2.1. Console Operation : Display Function-T5 & T7-02 & T9-02
CHAPTER 2: Console Instruction
TIME: Shown as minutes : seconds. View the time remaining or the time elapsed in your workout.
SPEED: Shown as MPH. Indicates how fast the foot pads is moving.
CALORIES: Total calories burned or remaining for your workout.
DISTANCE: Shown as miles. Indicates distance traveled or distance remaining during your workout.
INCLINE: Shown as percent.
HEART RATE: Shown as BPM (beats per minute). Used to monitor your heart rate (displayed when
contact is made with both pulse grips).
A) TRACK: Follows progress around a simulated track. Segments light up with every 50 meters com-
pleted.
B) LAPS: Shows how many laps have been completed. One lap is 400 meters (. mile).
C) HEART RATE ZONE: Displays what activity zone you are in during your workout (displayed when
contact is made with both pulse grips or when using a wireless heart rate strap).
.WARM UP: 0-60% of maximum heart rate
.WEIGHT LOSS: 60-70% of maximum heart rate
. IMPROVE FITNESS: 70-80% of maximum heart rate
. IMPROVE PERFORMANCE: 80-90% of maximum heart rate
. MAXIMUM PERFORMANCE: 90-100% of maximum heart rate
D) PROGRAM PROFILE: Represents the profile of the program being used (speed during speed
based programs and incline during incline based programs).
E) FAN: Indicates fan setting (low, medium, high).
F) PASSPORT: Indicates Passport box connection is present.
G) WI-FI: Indicates wireless connection is present and the strength (low, medium, high).
SET UP XID ACCOUNT FOR VIA FIT CONNECTIVITY
Creating an xID account will allow you to save and share workout data online at www.ViaFitness.com
Up to four users can be saved on a machine. This process is the first step in connecting your equipment.
It must be done from a
computer, tablet, or mobile device that is connected to the internet.
1) Visit the web site: www.ViaFitness.com
2) Once at the web site, select the CONNECT YOUR EQUIPMENT option on the top menu bar.
3) The first step in connecting your equipment will to be creating your xID account. This will be your login
to Via Fit.

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2.1. Console Operation : Display Function– T5 & T7-02 & T9-02
CHAPTER 2: Console Instruction
SET UP XID ACCOUNT FOR VIA FIT CONNECTIVITY
4) Enter your phone number or another easy-to-remember 10-14 digit number. This will be your account
number.
5) Fill in your profile information to finish the xID account set up process. You will be asked to provide an
email address not
associated with any other xID account. Check your email after the set-up process for a link to validate
your account.
CONNECT WI-FI
Once you have created your xID account, you will be able to move on to activating the Wi-Fi on your
equipment. Reminder, this
requires you to use your computer, tablet, or mobile device that is connected to the internet.
1) Press and hold for 3-5 seconds until you see the message ACTIVATED on your screen.
2) On your computer or other device, go to your Wi-Fi settings. You should select the network with your
model name. Doing this
enables you to connect your equipment to your wireless network.
3) A new window will pop up with the list of wireless networks your equipment can see. Select your
home Wi-Fi network and connect.
4) The remaining step is to reconnect your computer or other device back to your Wi-Fi network. Go to
your settings again and
connect as you normally would.
Congratulations! You are now connected and ready to get started.

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3.0 Engineering mode instruction.
CHAPTER 3 : Engineering mode

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3.0. Engineering mode instruction.
CHAPTER 3 : Engineering mode

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CHAPTER 4 Basic Machine Maintain
4.1LOCATION OF THE TREADMILL
Place the treadmill on a level and stable surface. There should be one
foot of clearance in front of the treadmill for the power cord. Please leave
a clear zone behind the treadmill that is at least the width of the treadmill
and at least 79” (2 meters) long. This zone must be clear of any obstruc-
tion and provide the user a clear exit path from the machine. In case of an
emergency, place both hands on the side arm rests to hold yourself up
and place your feet onto the side rails.
For ease of access, there should be an accessible space preferentially on
both sides of the treadmill equal to 2 ft (0.6 meters) to allow a user ac-
cess to the treadmill from either side.
Do not place the treadmill in any area that will block any vent or air open-
ings. The treadmill should not be located in a garage, covered patio, near
water or outdoors.
WARNING!
Our treadmills are heavy; use care and additional help if necessary when
moving. Do not attempt to move or transport treadmill unless it is in the
upright, folded position with the lock latch secured. Failure to follow these
instructions could result in injury.
4.2 FOLDING TREADMILLS
Some treadmills have a deck that can fold for storage and transport. To
fold, firmly grasp the back end of the treadmill. Carefully lift the end of the
treadmill deck into the upright position until the lock latch engages and
securely locks the deck into position. Make sure the deck is securely
latched before letting go.
UNFOLDING
Firmly grasp the back end of the treadmill. If your treadmill has a FOOT LOCK LATCH (A), to unfold,
gently press down on the foot lock latch with your foot until the lock latch disengages. If your treadmill has
a DECK LOCK LATCH (B), pull the deck lock latch to release the deck. Carefully lower the deck to the
ground.
MOVING: NON FOLDING
To move, firmly grasp rear frame and
tilt the treadmill up (1) and roll (2).
MOVING: FOLDING 2 WHEELS
To move, make sure the treadmill is folded and secure-
ly latched. Then firmly grasp the handlebars, tilt the
treadmill back (1) and roll (2).

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CHAPTER 4 Basic Machine Maintain
MOVING: FOLDING 4 WHEELS
The 2 wheel locks must be released before moving. To unlock
wheels, push down on the TOP LEVER (1) of the rear wheel locks
located on the rear corners of the base frame. Then firmly grasp the
handlebars, and slowly move the treadmill (3). After moving to the
desired location, push down on the BOTTOM LEVER (2) of the rear
wheel locks to lock the rear wheels.
NOTE: Both rear wheel locks must be locked before using the
treadmill.
Your treadmill is capable of reaching high speeds. Always start off using a slower speed and adjust the
speed in small increments to reach a higher speed level. Never leave the treadmill unattended while it is
running. When not in use, remove the safety key, turn the on/off switch to off and unplug the power cord.
Make sure to follow the MAINTENANCE schedule in this guide to maintain optimal performance and pre-
vent premature electronic failure. Keep your body and head facing forward. Do not attempt to turn
around or look backwards while the treadmill is running.
Stop your workout immediately if you feel pain, faint, dizzy or are short of breath.
CAUTION – RISK OF INJURY TO PERSONS
While you are preparing to use the treadmill, do not stand on the belt. Place your feet on the side rails
before starting the treadmill. Start walking on the belt only after the belt has begun to move. Never start
the treadmill at a fast running speed and attempt to jump on!
USING THE SAFETY KEY
Your treadmill will not start unless the safety key is placed in position. Attach the clip end securely to
your clothing. This safety key is designed to cut the power to the treadmill if you should fall. Check the
operation of the safety key every 2 weeks.
WARNING
Never use the treadmill without securing the safety key clip to your clothing. Pull on the safety key clip
first to make sure it will not come off your clothing.
POWER
Your treadmill is powered by a power supply. The power must be plugged into the power jack, which is
located in the front of the machine near the stabilizer tube. Some treadmills have a power switch, locat-
ed next to the power jack. Make sure it is in the on position. Unplug cord when not in use.
NOTE: Some treadmills have an on/off switch located behind the console.
WARNING!
Never operate product if it has a damaged cord or plug, if it is not working properly, if it has been dam-
aged, or immersed in water. Please reference contact information on the back cover of the INFOR-
MATION CARD for assistance.
4.3 PROPER USAGE

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CHAPTER 4 Basic Machine Maintain
Your treadmill should be level for optimum use.
Once you have placed your treadmill where you intend to use it, raise
or lower one or both of the adjustable levelers located on the bottom
of the treadmill frame. A carpenter’s level is recommended. If your
treadmill is not level, the running belt may not track properly. Once
you have leveled your treadmill, lock the levelers in place by tighten-
ing the nuts against the frame.
1. ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new
treadmills. This noise will diminish over time, although it may not totally go away. Over time, the belt will
stretch, causing the belt to ride smoother over the rollers.
2.WHY IS THE TREADMILL I PURCHASED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more background
noise than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a
wood overlay floor. Sometimes a heavy rubber mat will help reduce reverberation through the floor. If a
fitness product is placed close to a wall, there will be more reflected noise.
3.WHEN SHOULD I BE WORRIED ABOUT A NOISE?
As long as the sounds your treadmill makes are no louder than a normal conversational tone of voice, it
is considered normal noise.
1.PROBLEM: The console does not light up.
SOLUTION: Verify the following:
Does the red light on the ON/OFF switch light up?
NOTE: Some treadmill models do not have a switch that
lights up. If this is the case, please proceed with the yes
and no solutions below. If yes:
1.Turn the power off, unplug the power cable and wait
60 seconds. Remove motor cover. Wait until all red LED
lights have gone off on the motor control board before
proceeding. Next verify that none of the wires connect-
ing to the lower board are loose or disconnected.
2.Double-check that all connections are secure, especially the console cable. Unplug and reconnect the
console cable to verify.
3 .Make sure the console cable is not pinched or damaged in any way.
4.Plug the treadmill in, turn the power switch on and look for any lit LEDs on the motor control board.
4.5 BASIC TROUBLESHOOTING
4.4 COMMON PRODUCT QUESTIONS

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CHAPTER 4 Basic Machine Maintain
If no:
Verify that the outlet the machine is plugged into is functional. Double-check that the breaker has not
tripped, it is on a dedicated 20-amp circuit, it is not on a GFCI-equipped outlet, and it is not plugged into
a power strip/surge protector or extension cord.
Verify that the power cord is not pinched or damaged and is properly plugged into the outlet AND the
machine.
2. PROBLEM: The console reads SAFETY KEY OFF or only displays dashes.
SOLUTION: Verify the following:
▓Verify the safety key is securely in place.
▓If using a magnetic key, make sure the key is magnetized.
3.FOR TREADMILLS WITH SPEAKERS:
PROBLEM:
When MP3 player is connected there is no sound coming from the speakers or the speakers sound fuzzy.
SOLUTION: Make sure audio cable is plugged in securely to both the console and MP3 Player jacks.
4.PROBLEM: The belt does not move or moves briefly,
but the console works.
SOLUTION: Verify the following:
■Make sure you are following the recommendations
and power guidelines on pages 17 of this TREADMILL
GUIDE. The unit should be on a dedicated 20-amp
circuit and not on a GFCI-equipped outlet. Do not plug
the machine Into a power strip/surge protector or exten-
sion cord.
■Check for any belt movement. If so, make note of how
■Try to move the belt by hand. If not, the drive belt may have come off or the motor bearings may have
seized.
■Turn the treadmill off and unplug it from the outlet. Remove the plastic motor cover located in front of
the machine by taking out the Phillips screws. Check the drive belt for proper alignment.
■With the cover still off, check over the wire and cable connections, as they may have become loose or
disconnected during shipping or assembly. Make sure connections are secure and no wires are crimped,
damaged, disconnected or burnt.