Htek UC842 User manual

Notices Information
1
Notices Information
Copyright
Copyright © 2005 - 2015 Nanjing Hanlong Technology CO., LTD. All rights reserved.
Nanjing Hanlong Technology Co., LTD. owns all the right to revise and change this document at
any time. And all the illustrations and instructions in this paper are subject to the copyright
protection of legal law. No parts of this document may be used or reproduced, transmitted by the
third parties for any purposes without the express written permission of Nanjing Hanlong
Technology Co., LTD.
When this document is made available on www.h-tek.com , hanlong Technology Co., LTD. gives
its right to download and print copies of this content only for private use as a user manual. No
parts shall have the right to alter, modify or use as commercial means without the express written
permission of Nanjing Hanlong Technology Co., LTD.
Safety cautions
To use the Phone follow the instructions in this manual.
To use the power adapter that delivered with the phone. Other power adapters may damage
the phone.
The phone is only for indoor use. And also avoid in high humidity, water and some other
liquids.
Do not use the phone during thunderstorms.
CE
FCC
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the
presence of hazardous substances in electrical and electronic equipment, end users of
electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal
waste and have to collect such WEEE separately.

Notices Information
2
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage
the surface or internal electronics of the phone.

Table of Content
3
Table of Content
Notices Information........................................................................................................................1
Copyright ..................................................................................................................................1
Safety cautions..........................................................................................................................1
WEEE Warning.........................................................................................................................1
Cleaning....................................................................................................................................2
Table of Content .............................................................................................................................3
Getting Started................................................................................................................................7
Packing List ..............................................................................................................................7
Phone Installation......................................................................................................................9
1. Attach the Foot stand.....................................................................................................9
2. Connect the Handset and optional Headset.................................................................10
3. Connect the Network and Power.................................................................................11
Initialization............................................................................................................................11
Status.......................................................................................................................................13
Registration.............................................................................................................................14
Idle Screen ..............................................................................................................................17
Getting Familiar with Your Phone...............................................................................................17
Hardware Components Preview..............................................................................................18
Icon Preview ...........................................................................................................................20
LED Instruction.......................................................................................................................25
Power Indicator LED ......................................................................................................25
Line LED:(Line Key set as Line)....................................................................................25
BLF or BLF List Key LED :( Line Key set as BLF) ......................................................26
Shared Line Key LED :( Line Key set as Shared Line)..................................................26
Other Key Led.................................................................................................................27
Info Key Instruction................................................................................................................27
User Interface..........................................................................................................................29
Line Key Function Overview..................................................................................................30
Basic Features Configuration.....................................................................................................32
Web Login...............................................................................................................................32
Administrator Password..........................................................................................................33
Basic Network Setting ............................................................................................................35
WAN Port........................................................................................................................35
PC Port............................................................................................................................38
Display Mode..........................................................................................................................40
Language.................................................................................................................................41
How to connect to the UC40...................................................................................................42
Time and Date.........................................................................................................................44
Ring Tone................................................................................................................................48
Volume....................................................................................................................................51

Table of Content
4
Wallpaper................................................................................................................................53
Screen Saver............................................................................................................................54
LED Status Setting..................................................................................................................57
Backlight.................................................................................................................................57
Contact Management ..............................................................................................................58
Local Directory.......................................................................................................................58
Remote Phonebook.................................................................................................................63
Call History.............................................................................................................................64
LDAP Phonebook ...................................................................................................................67
Broadsoft Phonebook..............................................................................................................70
Call log....................................................................................................................................70
Search Contact:.......................................................................................................................71
Other features settings................................................................................................................73
Dial Plan..................................................................................................................................73
Emergency Call.......................................................................................................................74
LED Status Setting..................................................................................................................75
Action URL.............................................................................................................................76
Softkey Layout........................................................................................................................77
Programmable Key .................................................................................................................78
Ext Key ...................................................................................................................................79
Basic Call Features......................................................................................................................79
Place a Call .............................................................................................................................79
End a Call................................................................................................................................81
Redial a Call............................................................................................................................81
Receive a Call.........................................................................................................................81
Incoming Call Show Mode.....................................................................................................82
Auto Answer ...........................................................................................................................83
Call Hold.................................................................................................................................84
Call Transfer............................................................................................................................84
Call Conference.......................................................................................................................87
Call Forward ...........................................................................................................................89
Call Return..............................................................................................................................93
Call Waiting Tone....................................................................................................................94
Hide Caller ID.........................................................................................................................95
Reject Anonymous..................................................................................................................96
Call Mute ................................................................................................................................97
DND........................................................................................................................................98
Key as Send.............................................................................................................................98
No Key Entry Timeout............................................................................................................99
Dail-Now Timeout ................................................................................................................100
Keypad Lock.........................................................................................................................100
Hot Line................................................................................................................................102
Function Key Features Settings...............................................................................................103
Line.......................................................................................................................................103

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Speed Dial.............................................................................................................................104
BLF.......................................................................................................................................105
BLF List................................................................................................................................106
Voice Message.......................................................................................................................108
Direct Pickup ........................................................................................................................109
Group Pickup........................................................................................................................110
Call Park................................................................................................................................111
Intercom................................................................................................................................112
DTMF ...................................................................................................................................114
Prefix.....................................................................................................................................115
Local Group ..........................................................................................................................116
XML Group...........................................................................................................................117
LDAP....................................................................................................................................118
XML Browser .......................................................................................................................119
Broadsoft Group....................................................................................................................120
Conference............................................................................................................................120
Forward.................................................................................................................................121
Transfer.................................................................................................................................122
Hold.......................................................................................................................................123
Group Listening ....................................................................................................................123
DND......................................................................................................................................124
Redial....................................................................................................................................125
SMS.......................................................................................................................................125
Send SMS......................................................................................................................125
Set SMS Line Key.........................................................................................................126
Record...................................................................................................................................127
URL Record..........................................................................................................................128
Paging ...................................................................................................................................129
Shared Line...........................................................................................................................129
Public Hold ...........................................................................................................................131
Private Hold..........................................................................................................................132
Share line ..............................................................................................................................133
Hot Desking..........................................................................................................................134
ACD......................................................................................................................................135
Zero Touch............................................................................................................................136
Multicast Paging ...................................................................................................................137
Sending RTP Stream .....................................................................................................137
Receiving RTP Stream..................................................................................................138
Upgrade.......................................................................................................................................140
Factory Reset ........................................................................................................................140
Pcap Feature..........................................................................................................................140
System Log ...........................................................................................................................141
Upgrade.................................................................................................................................142
Configuration File.................................................................................................................144

Table of Content
6
Troubleshooting..........................................................................................................................145
Why is the phone LCD screen blank?...................................................................................145
Why does the phone display "Network Unavailable"? .........................................................145
Why can’t I get a dial tone? ..................................................................................................145
Where to set the tone?...........................................................................................................146
How to download XML Configuration? ...............................................................................146
How to Import Trusted CA certificate?.................................................................................146
How to Import Server CA certificate? ..................................................................................147
How to use Vlan?..................................................................................................................147
How to use LLDP?................................................................................................................148
How to Set LCD and Web GUI：.........................................................................................148
How to Upgrade via FTP? ....................................................................................................148
How to make Ringtone?........................................................................................................148
How to use Open VPN?........................................................................................................148
Provisioning Guide on Free PBX:.........................................................................................148
Failover Notes.......................................................................................................................149
How to Upload Wallpaper?...................................................................................................149
How to Use Auto Provision Phonebook?..............................................................................149
All Documents ......................................................................................................................149

Getting Started
7
Getting Started
Packing List
The package contains the following parts, please check if all the items are not missed:
1. The phone device
2. The footstand
3. Handset

Getting Started
8
4. Headset cord
5. Power adapter
6. Ethernet cable

Getting Started
9
7. Quick installation reference
Phone Installation
1. Attach the Foot stand

Getting Started
10
2. Connect the Handset and optional Headset