IBM 3746-900 Instruction Manual

3745 Communication Controller Models A
3746 Expansion Unit Model 900
3746 Nways Multiprotocol Controller Model 950 
Service Processor
Installation and Maintenance
(Based on 6578)
GY27-0406-01

3745 Communication Controller Models A
3746 Expansion Unit Model 900
3746 Nways Multiprotocol Controller Model 950 
Service Processor
Installation and Maintenance
(Based on 6578)
GY27-0406-01

Note
Before using this information and the product it supports, be sure to read the general information under “Notices”
on page xi.
First Edition (October 2001)
This edition applies to the Service Processor based on 6578 Model RAU.
Order publications through your IBM representative or the IBM branch office serving your locality. Publications are not stocked at the
address given below.
A form for readers’ comments appears at the back of this publication. If the form has been removed, address your comments to:
Department CGFA
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IBM Corporation
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appropriate without incurring any obligation to you.
Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents
Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
European Union (EU) Statement ........................... xii
Year 2000 Statement ................................. xii
Electronic Emission Notices .............................. xii
Korean Communications Statement ....................... xiii
New Zealand Radiocommunications (Radio) Regulations ........... xiii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Service Inspection Procedures ............................ xiv
About This Guide ................................... xv
Who Should Use This Guide ............................. xv
How to Use This Guide ................................ xv
How This Guide Is Organized ............................ xv
Where to Find More Information ........................... xvi
Additional Information on the Web ........................ xvii
Online Documentation from CD-ROM ...................... xvii
Service Personnel Definitions ............................. xvii
Chapter 1. Installing and Setting Up Your Service Processor ....... 1-1
Prerequisite Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Installation Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
| Installing Your Service Processor (Based on 6578 Model RAU) ......... 1-7
Service Processor Overview ............................ 1-7
Service Processor Installation Tasks ....................... 1-8
Step 1: Preparing Your Installation ........................ 1-8
Step 2: Installing the System Unit, Display, and Keyboard .......... 1-9
Step 3: Installing the Service Processor Access Unit (8228) ........ 1-18
Step 4: Installing and Connecting the RSF Modem to the Service Processor 1-21
Step 5: Installing and Connecting the 7858 to the Service Processor ... 1-22
7858 Modem Installation ............................. 1-22
Installing the Modem .............................. 1-23
Setting the 7858 Connected to the COM1 Connector (ASYN) ...... 1-25
Saving the Configuration of the 7858 .................... 1-25
Connecting the 7858 .............................. 1-26
Step 6: Installing and Connecting the 7857 to the Service Processor ... 1-27
Telecommunication Cables Part Numbers ................... 1-27
Setting the 7857 Connected to the COM1 Connector (ASYN) ...... 1-31
Saving the Configuration of the 7857 .................... 1-31
Connecting the 7857 to COM1 ........................ 1-31
Step 7: Customizing Your Service Processor ................. 1-33
Completing Your Installation ............................ 1-49
Chapter 2. Service Processor Problem Determination ............ 2-1
MAP: Entry Point for Problem Isolation ..................... 2-1
MAP: Service Processor / Display / Keyboard Problem Isolation ...... 2-7
Chapter 3. Service Processor Troubleshooting ................ 3-1
MAP: Service Processor Troubleshooting .................... 3-1
Copyright IBM Corp. 2001 iii

Note about POST error code .......................... 3-1
How to proceed ................................. 3-1
Beep Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
No Beep Symptoms .............................. 3-17
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
20-Pin Main Power Supply Connection ..................... 3-20
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Before Replacing a System Board ....................... 3-22
Devices List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Hard Disk Drive Boot Error ............................. 3-24
When to Use the Low-Level Format Program ................. 3-24
Preparing the Hard Disk Drive for Use ..................... 3-24
Token-Ring Adapter Card LED Status ....................... 3-25
Token-Ring Table Terms and Definitions ................... 3-26
Additional Service Information ........................... 3-27
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Vital Product Data ............................... 3-28
Management Information Format (MIF) ................... 3-28
Alert on LAN .................................. 3-29
Hard-Disk Drive Jumper Settings ........................ 3-30
CD-ROM, PD/CD-ROM Drive Jumper Settings ................ 3-31
BIOS Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Flash (BIOS/VPD) Update Procedure ..................... 3-33
Flash Recovery Boot Block ........................... 3-33
Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Automatic Configuration and Power Interface (ACPI) BIOS ....... 3-34
Advanced Power Management ........................ 3-34
Automatic Hardware Power Management features ............ 3-34
Setting Automatic Hardware Power Management Features ....... 3-35
Automatic Power-On Features ........................ 3-35
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Flash Over LAN (Update POST/BIOS Over Network) ............ 3-36
Wake on LAN ................................... 3-36
System Board Memory .............................. 3-37
Chapter 4. Service Processor Diagnostics and Test Information ..... 4-1
Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
POST Beep Codes ................................... 4-1
Error Code Format ................................... 4-2
Diagnostics Test Programs .............................. 4-3
IBM PC Enhanced Diagnostics .......................... 4-3
Starting the IBM PC Enhanced Diagnostics Program ............ 4-4
Navigating through the Diagnostic Programs ................. 4-4
Running Diagnostic Tests ............................ 4-4
Test Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
IBM PC Enhanced Memory Diagnostics ....................... 4-5
Alert on LAN Test ................................... 4-5
Asset ID Test ...................................... 4-5
Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Hard File Smart Test .................................. 4-6
iv 3745-XXA iv 3746-9X0: 6578 SPIM

IBM Fixed Disk Optimized Test ............................ 4-6
Quick and Full Erase - Hard Drive .......................... 4-7
Asset EEPROM Backup ................................ 4-7
Viewing the Test Log ................................. 4-8
SIMM/DIMM Memory Errors ............................ 4-8
IBM PC Enhanced Diagnostic Error Codes ..................... 4-9
Chapter 5. Service Processor FRUs / Display Exchange .......... 5-1
Display Removal/Display Install ........................... 5-1
Removing and Installing Service Processor FRU ................. 5-2
Battery Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Board Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Processor Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Hard Disk Drive Exchange ............................. 5-6
CD-ROM Drive Exchange ............................. 5-7
Diskette Drive Exchange .............................. 5-7
Token-Ring Adapter Card Exchange ....................... 5-8
Other FRUs Exchange ............................... 5-9
After FRU Exchange .................................. 5-9
After Battery or Board Exchange ........................ 5-10
After Token-Ring Adapter Card Exchange ................... 5-10
After Hard Disk Drive Exchange ........................ 5-12
After Other FRU Exchanges ........................... 5-15
Chapter 6. CE Leaving Procedure ........................ 6-1
Appendix A. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . A-1
General Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Safety Inspection Guide ............................. A-3
Handling Electrostatic Discharge-Sensitive Devices ............. A-4
Grounding Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Safety Notices (Multilingual Translations) ..................... A-5
|Appendix B. Specifications 6578 . . . . . . . . . . . . . . . . . . . . . . . . B-1
Appendix C. Parameter Worksheets . . . . . . . . . . . . . . . . . . . . . . C-1
Controller Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Controller Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Set Power ON Schedule ............................. C-1
MOSS-E Database Optimization ........................ C-1
NCP Dump Transfer ................................. C-1
Service Processor Integration ............................ C-2
Definition of Service Processor LAN Address ................. C-2
Service Processor LAN Management Definition ................ C-2
Definition of the Service Processor in an SNA/Subarea Network ...... C-2
Definition of Service Processor in an APPN/HPR Network ......... C-2
3746-900 Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Definition of 3746-900 LAN Address ...................... C-2
Definition of Service LAN IP Addresses .................... C-2
Network Routing Protocol for Each Processor Type ............... C-3
Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
DCAF Remote Logon Password ........................ C-3
Disable Incoming Calls (to Service Processor) ................ C-3
Contents v

Parameter Definitions for Reporting Alerts to NetView ............. C-3
Network Node Processor Alerts ......................... C-3
MOSS-E Alerts: Mainstream Path Definition .................. C-3
APPN/HPR Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
SNA/Subarea Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
MOSS-E Alerts: Alternate Path Definition ................... C-4
Generate MOSS-E Alerts ............................ C-4
Performance Management CM/2 Parameters (NPM) .............. C-4
Service Processor Parameters for DCAF using CM/2 .............. C-4
For LAN-Attached Consoles ........................... C-4
For SNA-Attached Consoles ........................... C-4
For APPN/HPR-Attached Consoles ....................... C-4
For IP-Attached Consoles ............................ C-4
For Modem-Attached Consoles ......................... C-4
Parameter Definitions for Point-to-Point Link Definition ............. C-5
Parameter Definitions for RSF ........................... C-5
Customer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Remote Support Facility Authorization ..................... C-5
Set Automatic Microcode Download Option .................. C-5
Appendix D. Supported Connections between the Service Processor and
a Remote Workstation .............................. D-1
Appendix E. Use of the 7855 Buttons: ←, ↑, →, and ↓........... E-1
Appendix F. Controller Expansion Component Locations .......... F-1
Appendix G. Service Processor External Cable References ....... G-1
Service Processor and Network Node Processor Cables for the 3746-900 .G-1
Service Processor and Network Node Processor Cables for the 3746-950 .G-2
Service Processor Cables for the 3745 Models 21A, 31A, 41A, 61A, and 17A G-3
Cable from the Service Processor Processor to the 8228 ........... G-4
Interchange Circuit for Standard LAN Cable ................... G-4
Cable from the Service Processor to the External Modem for RSF ...... G-5
Modem Cable (PN 0782985) ........................ G-5
Interchange Circuits for the Cables between the Service Processor and
the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-5
Modem Cable (PN 0782984) ........................ G-6
Interchange Circuits for the Modem Adapter Cable ............ G-6
Cable between the Service Processor and the Display ............. G-7
Interchange Circuits for the Extender Cable between the Service
Processor and the Display ......................... G-7
Cables between the Keyboard, the Mouse and the Service Processor .... G-8
Keyboard Extender Cable .............................. G-8
Mouse Extender Cable ............................... G-8
Appendix H. Service Processor Aids ..................... H-1
Computer Exploded View .............................. H-1
Input/Output Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
| Cover Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3
EMC Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3
| Diskette / Hard Drive Removal ......................... H-3
vi 3745-XXA vi 3746-9X0: 6578 SPIM

CD-ROM Drive Removal ............................. H-4
Power Supply Removal .............................. H-4
System Board Layout ............................... H-5
System Board Locations ............................. H-5
System Board Switch Settings .......................... H-7
Diskette Write Access Switch (SW1-1) ................... H-7
Clear CMOS Switch (SW1-2) ......................... H-7
Service Processor Configuration / Setup Utility .................. H-8
| Service Processor Configuration Reference Based on 6578-RAU ..... H-8
Appendix I. Service Processor Part Numbers ................. I-1
| Parts Listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-2
Appendix J. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . J-1
Customer Documentation for the 3746 Model 950 ................. J-1
Service Documentation for the IBM 3746 Model 950 ............... J-6
Customer Documentation for the 3745 (All Models) and 3746 (Model 900) .J-10
| Additional Customer Documentation for the 3745 Models 130, 150, 160, and
| 170 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . J-16
Service Documentation for the IBM 3745 (Models 210, 21A, 310, 31A, 410,
41A, 610, and 61A) and 3746 (Model 900) ................... J-17
Additional Service Documentation for the IBM 3745 Models 130, 150, 160,
170, and 17A .................................... J-22
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-3
Contents vii

viii 3745-XXA viii 3746-9X0: 6578 SPIM

Figures
1-1. Service Processor Environment ...................... 1-7
1-2. Installing Label on the Front Side of the Service Processor ..... 1-10
1-3. Installing Brackets PN 58G5752 ..................... 1-10
1-4. Installing Plate PN 58G5755 ....................... 1-11
1-5. Installing Captive Nuts for the Service Drawer ............. 1-11
1-6. Installing the Service Drawer ....................... 1-12
1-7. Installing the Service Processor Unit in the Controller Expansion
(Front Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
1-8. Installing the Display in the Controller Expansion (Front Side) ... 1-13
1-9. Installing the Keyboard .......................... 1-14
1-10. Cable Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
1-11. Installing the Display and Keyboard on a Table ............ 1-15
1-12. Power Cords Connection ......................... 1-16
1-13. Power Cord for Power Strip ....................... 1-17
1-14. Use of the 8228 Setup Aid ........................ 1-18
1-15. Installing the 8228 (Controller Expansion Rear Side) ......... 1-19
1-16. Connecting the 8228 to the Service Processor ............ 1-20
1-17. Connecting the 8228 to the Service Processor Installed in the
Controller Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1-18. 7858 Front Side .............................. 1-22
1-19. 7858 Rear Panel .............................. 1-22
1-20. 7858 Operator Panel Display ....................... 1-23
1-21. 7858 Operator Panel Display ....................... 1-24
| 1-22. Connecting the Service Processor (6578) from COM1 to the 7858 .1-26
1-23. Installing the 7858 in the Controller Expansion ............ 1-26
1-24. 7857 Front Panel ............................. 1-27
1-25. 7857 Rear Panel .............................. 1-28
1-26. 7857 Operator Panel Display ....................... 1-30
| 1-27. Connecting the Service Processor (6578) from COM1 to the 7857 .1-31
1-28. Installing the 7857 in the Controller Expansion ............ 1-32
1-29. MOSS-E View Primary Panel ...................... 1-34
1-30. Service Processor Customization .................... 1-35
1-31. Customer Information Customization .................. 1-36
1-32. SP Time and Date Customization .................... 1-36
1-33. Service LAN Addresses .......................... 1-37
1-34. NetView Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
1-35. NetView Link/Reporting Customization ................. 1-39
1-36. Example of Switched Major Node Definition .............. 1-40
1-37. Example of NCP Generation for an SDLC Link to NetView ..... 1-41
1-38. Example of NCP Generation for a LAN Link to NetView ....... 1-41
1-39. Token-Ring 3270 Session Customization ................ 1-42
1-40. CCM Remote Configuration Panel .................... 1-42
1-41. Example of a Switched Major Node Definition ............. 1-43
1-42. Retain Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44
1-43. DCAF Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
1-44. DCAF Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
1-45. Point-to-Point Protocol Configuration .................. 1-47
1-46. Java Console Configuration ....................... 1-48
1-47. SP Customization Message ....................... 1-48
1-48. SP Customization In Progress ...................... 1-49
Copyright IBM Corp. 2001 ix

1-49. SP Customization Completed ...................... 1-49
1-50. SP Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49
2-1. AC Outlet Distribution Box Connections in Controller Rack ...... 2-2
2-2. LAN attached to the Service Processor .................. 2-7
3-1. Keyboard Connector Voltages ...................... 3-19
3-2. Drive Connector Labels .......................... 3-31
5-1. Screw Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
5-2. Customization Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
E-1. 7855 Front Panel ............................. E-1
F-1. Controller Expansion Inventory Chart (Front View) ........... F-2
F-2. Controller Expansion Inventory Chart (Rear View) ........... F-3
F-3. Installing Captive Nuts and Brackets for the Display, Drawer, SP and
NNP Based on PC Type 6578 ....................... F-4
F-4. Installing Captive Nuts for LCBs ...................... F-5
F-5. Installing Captive Nuts for 8229s ..................... F-6
F-6. Installing Captive Nuts and Brackets for MAE .............. F-7
F-7. Installing Brackets (PN 58G5752) for Processor Type 6578 ...... F-8
F-8. Units Installation in the Controller Expansion (SP and NNP Type
6578) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-9
F-9. Units Installation in the Controller Expansion (SP and NNP Type 6578
+ MAE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-9
F-10. Connecting the Units to the ac Outlet Distribution Box ........ F-10
G-1. Service Processor and Network Node Processor Cables for 3746-900 G-1
G-2. Service Processor and Network Node Processor Cables for 3746-950 G-2
G-3. Service Processor Cables for 3745 Models xxA ............ G-3
G-4. LAN Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-4
G-5. Cable between the Service Processor and the Modem (PN 0782985) G-5
G-6. Modem Cables Pin Assignments (PN 0782985) ............ G-5
G-7. Modem Cable Adapter (PN 0782984) .................. G-6
G-8. Modem Cables Pin Assignments (PN 0782984) ............ G-6
G-9. Cables between the Service Processor and the Display ....... G-7
G-10. Extender Cable for Service Processor and Display connection ... G-7
G-11. Cables between the Service Processor and the Display ....... G-8
G-12. Keyboard Extender Cable ........................ G-8
G-13. Mouse Extender Cable .......................... G-8
x3745-XXA x 3746-9X0: 6578 SPIM

Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area.
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that IBM intends to make these available in all countries in which IBM operates.
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imply that only IBM’s product, program, or service may be used. Any functionally
equivalent product, program, or service that does not infringe any of IBM’s
intellectual property rights may be used instead of the IBM product, program, or
service. Evaluation and verification of operation in conjunction with other products,
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The following paragraph does not apply to the United Kingdom or any other country
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INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
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This information is for planning purposes only. The information herein is subject to
change before the products described become available.
Copyright IBM Corp. 2001 xi

European Union (EU) Statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM can not accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-IBM option cards.
Year 2000 Statement
This product is Year 2000 ready. When used in accordance with its associated
documentation, it is capable of correctly processing, providing, and/or receiving
date data within and between the 20th and 21st centuries, provided all other
products (for example, software, hardware, and firmware) used with the product
properly exchange accurate date data with it.
Electronic Emission Notices
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Industry Canada Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité aux normes d'Industrie Canada
Cet appareil numérique de la classe A est conform àla norme NMB-003 du
Canada.
Japanese Voluntary Control Council For Interference (VCCI) Statement
This equipment is in the 1st Class category (information equipment to be used in
commercial and/or industrial areas) and conforms to the standards set by the
xii 3745-XXA xii 3746-9X0: 6578 SPIM

Voluntary Control Council for Interference by Information Technology Equipment
aimed at preventing radio interference in commercial and industrial areas.
Consequently, when used in a residential area or in an adjacent area thereto, radio
interference may be caused to radios and TV receivers, and so on.
Read the instructions for correct handling.
Power Line Harmonics (JEIDA) Statement
The guidelines of power line harmonics required by JEIDA are satisfied.
Korean Communications Statement
Please note that this device has been certified for business purpose with regard to
electromagnetic interference. If you find this is not suitable for your use, you may
exchange it for one of residential use.
New Zealand Radiocommunications (Radio) Regulations
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwanese Class A Warning Statement
This is a Class A product. In a domestic environment this product may cause radio
interference in which case the user will be required to take adequate measures.
Notices xiii

Trademarks
The following terms are trademarks of International Business Machines Corporation
in the United States, or other countries, or both:
NetView and Tivoli are trademarks of Tivoli Systems, Inc. in the United States, or
other countries, or both.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States and/or other countries.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks or
registered trademarks of Microsoft Corporation.
Pentium is a registered trademark of Intel Corporation in the U.S. and other
countries.
UNIX is a registered trademark of the Open Group in the United States and other
countries.
Other company, product, and service names may be trademarks or service marks
of others.
ACF/VTAM
AIX
Alert on LAN
APPN
AS/400
AssetID
AT
DATABASE 2
DB2
Enterprise Systems Connection Architecture
ES/3090
ES/9000
ESCON
Fax Concentrator
HelpCenter
IBM
LPDA
Micro Channel
MVS/ESA
Nways
OS/2
Parallel Sysplex
PowerPC (logo)
RETAIN
S/370
S/390
System/36
VM/ESA
VTAM
Wake on LAN
Service Inspection Procedures
The Service Inspection Procedures help service personnel check whether the
3745/3746 conforms to IBM safety criteria. They have to be used each time the
3745/3746 safety is suspected. The Service Inspection Procedures section is
located at the beginning of the:
3745 Communication Controller Models 210 to 61A Maintenance Information
Procedures, SY33-2054
3745 Communication Controller Models 130 to 17A Maintenance Information
Procedures, SY33-2070
3746-950 Service Guide, SY33-2108.
3746-900 Service Guide, SY33-2116.
For the Service Processor, see the Service Inspection Procedures in “Safety
Inspection Guide”on page A-3.
xiv 3745-XXA xiv 3746-9X0: 6578 SPIM

About This Guide
This guide provides installation and maintenance information for the Service
Processor.
Who Should Use This Guide
The IBM personnel using this guide should be:
Trained to service the Service Processor, IBM 3745 Communication Controller,
3746-900, and 3746-950.
Familiar with the configuration of the 3745 Communication Controller,
3746-900, and 3746-950.
Familiar with the Service Processor service documentation.
How to Use This Guide
This guide provides procedures for installing and maintaining a Service Processor.
To ensure the most efficient installation:
Read the instructions carefully before attempting to do them.
Complete each step before going to the next one.
Go through the chapters sequentially.
How This Guide Is Organized
Chapter 1 Presents the procedures for installing and connecting the Service
Processor, the 8228, and the RSF modem. It also gives
procedures to customize the MOSS-E parameters.
Chapter 2 Introduces to the Service Processor problem determination.
Chapter 3 Provides maintenance analysis procedures (MAPs) and
troubleshooting information for the Service Processor.
Chapter 4 Describes the diagnostics and tests available on the Service
Processor and how to invoke them.
Chapter 5 Describes the procedures for Service Processor FRU exchange.
Chapter 6 Describes the service representative leaving procedure.
|Appendix A Provides safety notices for the Service Processor.
|Appendix B Provides 6578 machine model specifications.
|Appendix C Provides parameter worksheets for the Service Processor.
|Appendix D Provides the supported connections between the Service Processor
| and a remote workstation.
|Appendix E Explains how to use the 7855 modem buttons.
|Appendix F Gives the component locations in the controller expansion
|Appendix G Gives the external cable references.
Copyright IBM Corp. 2001 xv

|Appendix H Provides Service Processor aids for FRU location and removal, and
| for configuration and setup.
|Appendix I Provides Service Processor part numbers.
|Appendix J Gives the customer and service documentation bibliography.
Glossary X Gives a list of abbreviations.
Where to Find More Information
For a complete list of the Service Processor, 3745, 3746-900, and 3746-950
customer and service information manuals, see at the end of this manual. In this
SPIM, references are made to the following publications:
3746-950 Installation Guide, SY33-2107
3746-900 Installation Guide, SY33-2114
|3746-950 IG: 3746-950 Installation Guide, SY33-2107
|3745/130-17A Installation Guide, SY33-2067
3745 Communication Controller Models 210 to 61A Maintenance Information
Procedures, SY33-2054
3745 Communication Controller Models 130 to 17A Maintenance Information
Procedures, SY33-2070
3746-950 Service Guide, SY33-2108
3746-900 Service Guide, SY33-2116
| Service Processor and Network Node Processor Service User, SY33-2127
3745 Communication Controller Models A and 3746 Models 900 and 950:
Overview, Installation, and Integration, GA27-4234
3745 Communication Controller Models A and 3746 Models 900 and 950:
Serial Line Adapters, GA27-4235
3745 Communication Controller Models A and 3746 Models 900 and 950:
Token Ring and Ethernet, GA27-4236
3745 Communication Controller Models A and 3746 Models 900 and 950:
ESCON Channels, GA27-4237
3745 Communication Controller Models A and 3746 Models 900 and 950:
Physical Planning, GA27-4238
3745 Communication Controller Models A and 3746 Models 900 and 950:
Management Planning, GA27-4239
3745 Communication Controller Models A and 3746 Models 900 and 950:
Multiaccess Enclosure Planning, GA27-4240
3745 Communication Controller Models A and 3746 Models 900 and 950:
Protocol Introductions, GA27-4241
xvi 3745-XXA xvi 3746-9X0: 6578 SPIM

Additional Information on the Web
You can access the latest news and information about IBM network products,
customer service and support, and microcode upgrades at:
www.ibm.com/networking
Online Documentation from CD-ROM
| Starting at EC H10000A and EC H10010A (and above), the Service Processor is
| shipped with a CD-ROM that contains the licensed internal code and a copy of the
| 3746 Web site. You will find marketing, product engineering, and other information
about CCP products on this Web page.
To access this page:
1. Insert the CD-ROM into the CD-ROM disk drive of the Service Processor.
2. From the MOSS-E primary menu, click Information
3. Double-click CD-ROM documentation
4. If you want to display the CCP documentation, click Go to Documentation
Note: To see the latest version of the Web site, go to:
w3.lagaude.ibm.com/ccp/3746.htm
Service Personnel Definitions
See one of the following manuals:
3745 Communication Controller Models 210 to 61A Maintenance Information
Procedures, SY33-2054
3745 Communication Controller Models 130 to 17A Maintenance Information
Procedures, SY33-2070
3746-950 Service Guide, SY33-2108
3746-900 Service Guide, SY33-2116
About This Guide xvii

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