IBM Aptiva User manual

Aptiva Reference Guide
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First Edition July 1998
The following paragraph does not apply to any state or country where such provisions are
inconsistent with local law:INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
ReferencestoIBMproducts,programs,orservicesdo notimply thatIBM intendsto makethem availableoutside the
United States.
This publication includes information that supports multiple models; therefore not all text may apply to your model.
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be made in later editions. IBM may make improvements and/or changes in
the product(s) and/or program(s) at any time.
Address comments about this publication to IBM HelpCenter – Aptiva PC, IBM Corporation, 3039 Cornwallis Rd.,
Dept. BM1/203, Research Triangle Park, NC 27709-2195 USA. Information you supply may be used by IBM without
obligation.
For copies of publications related to this product, call toll free 1-919-517-2800 in the Continental U.S.A. In Canada,
call toll free 1-800-465-7999.
© Copyright International Business Machines Corporation 1998. All rights reserved.
Note to U.S. Government Users – Documentation related to restricted rights – Use, duplication or disclosure is
subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
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iii
Table of Contents
iii Table of Contents
1Notices
3 Trademarks
4 Conventions used in this book
6 Safety information
10 Regulatory notices
15 Ergonomics
17 Arranging a comfortable and productive work area
21 Aptiva Online Help and Software
23 Aptiva online help
25 Readme files
25 Instructions for installing and replacing hardware
25 Handling discs
26 Installing programs
29 Troubleshooting
31 Diagnosing and recovering from problems
32 Quick step guide
33 Some simple questions to ask first...
38 Solving hardware problems
48 Solving software problems
51 Solving monitor problems
54 Solving audio, multimedia, and modem problems
57 Solving DVD problems
58 Responding to error codes
67 Recovering factory installed programs and files
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iv
69 Setup Utility
71 Using the Setup Utility
79 HelpWare support and services
81 What do I do first?
84 How do I get help electronically?
86 How and when do I contact the IBM PC
HelpCenter?
90 How and when do I purchase additional support?
95 Adding and removing hardware
97 Preparing to work with the computer
99 Adding and removing drives
108 Identifying system board components
113 Index
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Notices
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2
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Trademarks 3
Notices
References in this publication to IBM products,
programs, or services do not imply that IBM intends to
make these available in all countries in which IBM
operates. Any reference to an IBM product, program, or
service is not intended to state or imply that only IBM’s
product, program, or service may be used. Any
functionally equivalent product, program, or service that
does not infringe any of IBM’s intellectual property
rights may be used instead of the IBM product,
program, or service. Evaluation and verification of
operation in conjunction with other products, except
those expressly designated by IBM, are the user’s
responsibility.
IBM may have patents or pending patent applications
covering subject matter in this document. The
furnishing of this document does not give you any
license to these patents. You can send license inquiries,
in writing, to the IBM Director of Licensing, IBM
Corporation, 500 Columbus Avenue, Thornwood, NY
10594.
Trademarks
The following terms are trademarks or registered
trademarks of the IBM Corporation in the United States
or other countries or both:
•Aptiva
•Rapid Access
•ScrollPoint
•HelpCenter
•HelpWare
•IBM
Other company, product, and service names may be
trademarks or service marks of others.
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4Conventions used in this book
Microsoft and the Windows logo are trademarks or
registered trademarks of Microsoft Corporation.
Conventions used in this book
Symbols
The following list contains an explanation of the
symbols used in this document.
Symbol Explanation
Note This symbol is used when there
is information you might find
especiallyuseful.Theinformation
may also warn you about
possible problems you could
encounter.
Attention This symbol is used when there
is important information that can
help you avoid damage to the
hardware or software that came
with your computer.
Caution! This symbol is used when there
is important information that can
help you avoid potential injury.
Danger! This symbol is used when there
is important information which
can help you avoid the risk of
serious personal injury or death.
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Conventions used in this book 5
Notices
Highlighting
There are several ways that text is highlighted in this
book. Each highlighting convention has a specific
purpose.
Highlight Purpose
Bold Bold font is used to identify items on
the screen you are instructed to click
or double-click. Bold font is also used
in headings, table titles, and
numbered lists.
Example Example font is used to show text
that you need to type from your
keyboard.
Italic Italic font is used to show proper
names of programs or books. Italic
font is also used in table footnotes
and sidenotes.
“Quotes” Quotation marks are used to identify
window, screen, and heading names.
Underline Underline font is used to call special
emphasis to a particular word or
instruction.
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6Safety information
Safety information
Installation
The construction of the IBM Aptiva Personal Computer
provides extra protection against the risk of electrical
shock. The IBM Aptiva PC has a power cord with a
three-prong plug that is required to ground metal parts.
It is the responsibility of the person installing the
computer to connect it to a properly grounded electrical
outlet. Seek professional assistance before using an
adapter or extension cord; these devices could interrupt
the grounding circuit.
If the computer is connected to an electrical outlet that
is incorrectly connected to the building wiring, serious
electrical shock could result.
Continued protection against electrical shock . For
continued protection against the risk of electrical shock,
follow these steps:
•Connect your computer only to an electrical outlet of
the correct voltage. If you are unsure about the
voltage of the electrical outlet you are using, contact
your local power company.
•If your computer has cables other than the power
cords, you must connect them before plugging the
power cords into an electrical outlet. Before removing
these cables, you must first unplug the power cords
from the outlet.
•If your computer has a telephone connection, do not
touch the telephone cords when there is lightning in
the area.
•Do not use or store the computer in an area where it
can become wet.
Caution!
You r c om pu t e r u se s
lithium batteries. There
may be a risk of fire,
explosion, or burns if the
batteries are handled
incorrectly. To ensure
safety:
Do not recharge,
disassemble, heat, or
incinerate a lithium
battery.
Replace the battery with
an identical or equivalent
type lithium battery.
Discard used lithium
batteries according to
local country dispositions.
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