IBM 4613 SurePOS User manual

4613 SurePOS 10 0 Point-of-Sale Terminal
Installation and Operation Manual
GA27-4368-00July 27, 2007 -Approval Draft
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4613 SurePOS 10 0 Point-of-Sale Terminal
Installation and Operation Manual
GA27-4368-00July 27, 2007 -Approval Draft
򔻐򗗠򙳰

Note
Before using this information and the product it supports, read the information in Appendix D, “Safety information,” on page
49 and Appendix E, “Notices,” on page 55 on page 59 .
August 2007
This edition applies to the 4613 SurePOS 100 series point-of-sale terminals and to all subsequent releases of this
product until otherwise indicated in new editions. Retail Store Solutions documentation are available on the IBM
Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store/support.
Aform for reader’s comments is also provided at the back of this publication. If the form has been removed, address
your comments to:
IBM Corporation
Retail Store Solutions Information Development
Department ZBDA
PO Box 12195
Research Triangle Park, North Carolina 27709 USA
When you send information to IBM, you grant IBM anonexclusive right to use or distribute whatever information you
supply in any way it believes appropriate without incurring any obligation to you.
©Copyright International Business Machines Corporation 2007. All rights reserved.
US Government Users Restricted Rights –Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
July 27, 2007 -Approval Draft

Contents
Tables ............................v
Figures ........................... vii
About this Guide ........................ix
Who Should Read This Guide....................ix
How This Guide Is Organized ....................ix
Related Publications .......................ix
Store System Library ......................ix
Related Software ........................ix
Publications accessibility ......................x
Providing feedback ........................x
Chapter 1. Getting Started ....................1
Overview ...........................1
IBM 4613 SurePOS 100 Point-of-Sale Model Specifications ........2
Power Requirements and Consumption ...............3
Models and Features ......................4
Additional Features .......................6
Connector Locations ......................7
Chapter 2. Installation Instructions .................9
System Features.........................9
Safety Notices .........................9
Unpacking the SurePOS 100....................10
Customizing the Base Unit ....................10
Installing the SurePOS 100 ....................11
Configuring the Keyboard .....................13
Installing the Customer Display ...................13
Quad Key ...........................16
Riser Card ..........................16
Chapter 3. SurePOS 100 Operations ................17
Operational Components .....................17
System Unit Controls and Indicators .................18
Monochrome Video Display Controls and Indicators ...........19
Color LCD Display Controls and Indicators...............21
Video modes ........................22
Adjusting the image ......................23
Keylock Operation........................25
Operating the Card Reader ....................25
Impact Printer Operating Controls and Indicators ............26
Loading the Impact Printer Ribbon.................27
Loading the Impact Printer Paper .................28
Thermal Printer Operating Controls and Indicators ............29
Loading Thermal Printer Paper ..................30
Optional Features Operation ....................32
Customer Display Head ....................32
Cash Drawer ........................32
Chapter 4. Adjusting System Configuration .............35
Configuration Options ......................35
Configuring the System Unit ....................35
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©Copyright IBM Corp. 2007 iii

Chapter 5. Installation Testing and Problem Analysis .........37
Performing Tests ........................37
Safety Notices .........................37
Testing Your Installation......................37
Problem Analysis ........................39
Preliminary Troubleshooting ...................39
Problem Analysis Procedure ...................39
Appendix A. Service diagnostics, device drivers, and diagnostic
information .........................43
POS Device Tests........................43
System Utility Tests .......................43
Viewing Configuration ......................43
Printer Test Patterns .......................44
Appendix B. System Cleaning Information ..............45
Customer User Product Care Procedures ...............45
Service Provider System Maintenance Procedures............46
Appendix C. Printer Supplies ...................47
Appendix D. Safety information ..................49
Appendix E. Notices ......................55
Electronic emission notices ....................57
Federal Communications Commission (FCC) statement .........57
European Union EMC Directive conformance statement .........57
Industry Canada Class AEmission Compliance statement ........58
Avis de conformité aux normes d’Industrie Canada ..........58
Germany ..........................58
Australia and New Zealand ...................58
Chinese Class Awarning statement ................59
Japanese power line harmonics compliance statement .........59
Japanese Voluntary Control Council for Interference (VCCI) statement ...59
Korean communications statement ................59
Taiwanese Class Awarning statement ...............60
Taiwan contact information ....................60
Taiwanese battery recycling statement ................60
Cable ferrite requirement .....................60
Electrostatic Discharge (ESD) ...................60
End of life disposal .......................61
Trademarks ..........................62
Index ............................63
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iv 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual

Tables
1. 4613 Specifications ..............................2
2. Power Input .................................3
3. Power Consumption ..............................3
4. Port Power Ratings ..............................3
5. Supported video modes ............................22
6. Troubleshooting Common Problems ........................39
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vi 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual

Figures
1. SurePOS 100 Standard Features with Monochrome Display (model 108) ..........4
2. SurePOS 100 with Color LCD Display (model 118) ...................5
3. 2x20 VFD Customer Display ...........................6
4. 1x11 LED Customer Display ...........................6
5. Quad Key ..................................6
6. System Unit Cable and Port Connector Locations ...................7
7. Customer Display Tower ............................14
8. Quad Key on Keyboard ............................16
9. SurePOS 100 System Unit –Indicators and Controls .................18
10. SurePOS 100 Video Display –Front Indicators and Controls...............19
11. SurePOS 100 Video Display Back Panel Controls...................20
12. LCD Indicator locations on the bottom front of the color LCD display ............21
13. Button and connector locations on the bottom–underside of the color LCD display.......22
14. Adjusting the display, pictorial view ........................23
15. Brightness Menu ...............................23
16. SurePOS 100 Keylock Positions .........................25
17. Sliding aCard Along aCard Reader........................25
18. SurePOS 100 Impact Printer -Indicators and Controls .................26
19. Opening the Printer Cover ...........................27
20. Loading Path for Impact Printer Paper .......................28
21. SurePOS 100 Thermal Printer -Indicators and Controls ................29
22. Automatically Loading the Thermal Printer .....................30
23. Closing and Replacing the Printer Cover ......................31
24. Adjusting the Customer Display Head .......................32
25. Cash Drawer Keylock Positions .........................33
26. Cash Drawer Document Storage .........................33
27. Compact Cash Drawer Coin Roll Opener ......................33
28. Powering On the SurePOS 100 .........................38
29. Printer Test Patterns .............................44
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July 27, 2007 -Approval Draft
viii 4613 SurePOS 100 Point-of-Sale Terminal: Installation and Operation Manual