IBM 4693 Operating instructions

Store Systems:
ÉÂÔ
Installation and Operation Guide for
Point-of-Sale Input/Output Devices
Created February 23, 1997
GA27-4028-01

Store Systems:
ÉÂÔ
Installation and Operation Guide for
Point-of-Sale Input/Output Devices
Created February 23, 1997
GA27-4028-01

Created February 23, 1997
Note
Before using this information and the product it supports, be sure to read the general information under “Notices” on page v.
Translations of the safety notices are found in the
IBM 4693/4694 Point of Sale Terminals: Product Safety Information , P/N
60G1330, that is shipped with the point-of-sale terminal if required.
Second Edition (November 1995)
This is the second edition of the IBM* Store Systems: Installation and Operation Guide for Point-of-Sale Input/Output Devices . This
edition replaces and obsoletes IBM Store Systems: Installation and Operation Guide for Point-of-Sale Input/Output Devices,
GA27-4028-00.
Order publications through your IBM representative or the IBM branch office serving your locality. Publications are not stocked at the
address given below.
Forms for readers’ comments appear at the back of this publication. If the forms have been removed, address your comments to:
IBM Corporation, Information Development, Department CJMA
PO Box 12195
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When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes
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 Copyright International Business Machines Corporation 1994, 1995. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Created February 23, 1997
Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
General Safety Information ............................................ vi
Electronic Emission Notices .......................................... vii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Related Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Summary of Changes .............................................. ix
Chapter 1. Installing Input/Output Devices ................................ 1-1
Installing I/O Devices .............................................. 1-3
Installing the Cash Drawer and the System Unit ............................. 1-5
Installing the Compact Cash Drawer Coin Roll Cutter .......................... 1-6
Using the Compact Cash Drawer Coin Roll Cutter ............................ 1-6
Installing the 9-Inch Video Display ..................................... 1-7
Installing an Integrated Keyboard ...................................... 1-7
Installing the Fillers .............................................. 1-8
Installing the Printer .............................................. 1-9
Securing I/O Devices to the System Unit ................................ 1-10
Installing the Alphanumeric Display .................................... 1-10
Installing the 40-Character Liquid Crystal Display ........................... 1-11
Install 40-Character Vacuum Fluorescent Display II .......................... 1-12
Installing the Character Graphics Display ................................ 1-12
Installing the Shopper Display ....................................... 1-13
Installing a Flat Panel or Sure Point Touch Display .......................... 1-14
Installing the Distribution Kit ........................................ 1-15
Installing the Integration Kit ........................................ 1-15
Installing the Optional MSR Kit on the Sure Point Touch Display .................. 1-16
Installing the Signature Capture Device ................................... 1-17
Installing the RS232 Interface Model ................................... 1-17
Installing the RS485 Interface Model ................................... 1-17
Installing and Removing Keylocks ...................................... 1-18
Preparing to Install a Lock or a Blank Lock Insert ........................... 1-18
Installing a Lock Insert ........................................... 1-19
Removing a Lock Insert .......................................... 1-20
Installing a Blank Lock Insert ....................................... 1-20
Removing a Blank Lock Insert ....................................... 1-20
Installing the System Unit Rear Cover .................................. 1-21
Chapter 2. Operating Point-of-Sale I/O Devices ............................. 2-1
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Adjusting the Controls on Video Displays ................................. 2-3
Cash Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Keylock Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Document Storage Area Under Cash Till ................................. 2-5
Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Manager’s Keylock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Keyboard Lights (Status Indicators) ..................................... 2-7
 Copyright IBM Corp. 1994, 1995 iii

Created February 23, 1997
Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Operating the Model 2 Point of Sale Printer ................................. 2-8
Opening/Closing the Document Insert Station ............................... 2-8
Inserting Documents in the Model 2 Printer ................................ 2-9
Advancing the Journal Paper on the Model 2 Printer .......................... 2-10
Advancing the Customer Receipt ..................................... 2-10
Tearing the Customer Receipt ....................................... 2-10
Unlocking the Journal Cover ........................................ 2-10
Testing the Model 2 Printer ........................................ 2-11
Operating the Model 3 or 4 Point of Sale Printer .............................. 2-11
Inserting Documents in the Model 3 or 4 Printer ............................ 2-11
Aligning the Print Line on an Inserted Document ............................ 2-13
Advancing the Customer Receipt Paper or Journal Paper ....................... 2-13
Unlocking the Journal Cover ........................................ 2-13
Testing the Model 3 or 4 Printer ..................................... 2-14
Model 4A Point of Sale Printer ........................................ 2-15
Model 3R and Model 4R Point of Sale Printers .............................. 2-15
Operating the Model 3R and Model 4R Printer ............................. 2-16
Entering Data at Your Terminal ........................................ 2-18
Operating Card Readers and Bar Code Readers ............................ 2-18
Cleaning the Card Reader ......................................... 2-19
Entering Data with the Hand-Held Bar Code Readers ......................... 2-19
Operating the Signature Capture Device .................................. 2-20
Signature Submission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Replacing the Pen Refill – Version 1 ................................... 2-20
Replacing the Pen Refill – Version 2 ................................... 2-20
Appendix A. Expendable Supplies and Replaceable Parts ...................... A-1
How to Order Expendable Supplies ...................................... A-1
Ribbon Cartridge for Point-of-Sale Printers ................................ A-1
Roll Paper for Point-of-Sale Printers .................................... A-2
Additional Forms for Point-of-Sale Printer Model 2 ............................ A-3
Additional Forms for Point-of-Sale Printer Model 3 or 4 ......................... A-4
Appendix B. Operator and Programmer Information .......................... B-1
Operator Techniques for the Point-of-Sale Printers ............................. B-1
Application Program Techniques for Point-of-Sale Printers ......................... B-1
Appendix C. Display Configurations and Controls ........................... C-1
Flat Panel Display Controls ........................................... C-1
Flat Panel Display Sleep Control ...................................... C-2
Sure Point Touch Display Controls ....................................... C-3
Sure Point Touch Display Beeper Controls ................................ C-3
Touch Display Sleep Control ........................................ C-4
Sure Point Touch Display Calibration .................................... C-5
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X-1
iv Installation and Operation for POS I/O Devices

Created February 23, 1997
Notices
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
References in this publication to IBM products, programs, or services do not imply that IBM intends to
make these available in all countries in which IBM operates. Any reference to an IBM product, program,
or service is not intended to state or imply that only IBM’s product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any of IBM’s intellectual property
rights maybe used instead of the IBM program, product, or service. Evaluation and verification of
operation in conjunction with other products, except those expressly designated by IBM, are the user’s
responsibility.
IBM may have patents or pending patent applications covering subject matter in this document. The
furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to the IBM Director of Licensing, IBM Corporation, 500 Columbus Avenue, Thornwood,
NY 10594 USA.
Trademarks
The following terms, denoted by an asterisk (*) in this publication, are trademarks of the IBM Corporation
in the United States or other countries or both:
The following terms, denoted by a double asterisk (**) in this publication, are trademarks of other
companies:
IBM PS/2 Sure Point Touch Screen
Checkmate Checkmate Electronics Inc.
Cross A.T.X International Inc.
Contents v

Created February 23, 1997
General Safety Information
The following general safety considerations should be observed whenever you work with electricity or with
any electronic equipment.
DANGER
Never work on equipment or connect or disconnect signal cables during periods of
lightning activity.
CAUTION:
For your safety, connect equipment requiring electrical power to a properly wired and grounded
outlet.
The following general safety considerations should be observed whenever you work with a point-of-sale
printer.
CAUTION:
For safety when running the printer test, make sure personal articles such as ties, necklaces, or
bracelets do not get caught in the moving print head.
The following general consideration should be observed whenever you replace batteries in a point-of-sale
terminal.
Return used Ni Cd (storage retention) batteries to IBM.
Replaceable Lithium Battery inside system unit.
Non-replaceable Lithium Battery inside adapter.
vi Installation and Operation for POS I/O Devices

Created February 23, 1997
Electronic Emission Notices
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission
limits. IBM is not responsible for any radio or television interference caused by using other than
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Canadian Department of Communications compliance statement
This equipment does not exceed Class A limits per radio noise emissions for digital apparatus, set out in
the Radio Interference Regulation of the Canadian Department of Communications. Operation in a
residential area may cause unacceptable interference to radio and TV reception requiring the owner or
operator to take whatever steps are necessary to correct the interference.
Avis de conformité aux normes du ministère des Communications du Canada
Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits radioélectriques pour les
appareils numériques, telles que prescrites par le Règlement sur le brouillage radioélectrique établi par le
ministère des Communications du Canada. L'exploitation faite en milieu résidentiel peut entraîner le
brouillage des réceptions radio et télé, ce qui obligerait le propriétaire ou l'opérateur à prendre les
dispositions nécessaires pour en éliminer les causes.
United Kingdom Statement of Compliance
The United Kingdom Telecommunications Act 1984. This apparatus is approved under approval number
NS/G/1234/J/100003
for indirect connections to the public telecommunications systems in the United Kingdom.
Laser Product Identification
Some IBM Scanners are laser products. Where required, the scanner has a label that identifies its
classification. For example, information on the label in the U.S.A. is shown below.
Class IIa Laser Product -
Avoid Long-Term
Viewing of Direct Light
Contents vii

Created February 23, 1997
Preface
This guide describes how to install and operate the Input/Output (I/O) devices on IBM point-of-sale
terminals. It also describes how to exchange expendable supply items, such as ribbons and paper. It
contains two chapters and three appendies.
It is written primarily for users who prepare training material and store procedures. Retain the guide for
future use when installing additional terminals or point-of-sale devices.
Chapter 1 Describes the procedures for installing I/O devices
Chapter 2 Provides illustrations of terminals and I/O devices and includes descriptions on how to use
the devices. on IBM point-of-sale terminals.
Appendix A Contains information for ordering customer replaceable parts and expendable supplies.
Appendix B Contains information for operators and programmers.
Appendix C Contains information on display configurations and controls.
Related Publications
Related Diskettes
Related Publication Name Form No.
IBM 4693 Point of Sale Terminals: Installation and Operation Guide SA27-3978
IBM 4694 Point of Sale Terminals: Installation and Operation Guide SA27-4005
IBM Store Systems: Hardware Service Manual for Point-of-Sale Input/Output Devices SY27-0339
IBM 4693, 4694, and 4695 Point of Sale Terminals: Hardware Service Manual SY27-0337
IBM 4693, 4694, and 4695 Point of Sale Terminals: Maintenance and Test Summary SX27-3919
IBM 4695 Point of Sale Terminals: Installation and Operation Guide GA27-4031
IBM Store Systems: Parts Catalog S131-0097
IBM Store Systems: Supplement for Point of Sale Terminals – Installation, Operation,
and Service
GA27-4035
Related Diskettes Form No.
IBM 4693 Point of Sale Terminals: Reference Diskette SX27-3918
IBM 4693 Point of Sale Terminals: Diagnostic Diskette SX27-3928
IBM 4693 Point of Sale Terminals: Support Diskette for Medialess Terminals SX27-3929
IBM 4694 Point of Sale Terminals Service Diskette SX27-3933
IBM 4693/4694 Point of Sale Terminals Supplemental Drivers SX27-3934
IBM 4695 Point of Sale Terminals Service Diskette SX27-3965
IBM Point-of-Sale Subsystem for DOS (1 of 2) SX27-3960
SX27-3961
IBM Point-of-Sale Subsystem for OS/2 (1 of 2) SX27-3942
SX27-3943
viii Installation and Operation for POS I/O Devices