Infinity IT-8500 Plus User manual

IT-8500 PLUS
User Manual

External Structure
Internal Structure
Your Chair
Shoulder Airbags
Massage mechanism
Arm Airbags
Buttocks Airbags
Calf Airbags
Feet Airbags
Foot Rollers
Speaker
Back cover
Arm Panel
Pillow
Backrest cushion
Seat cushion
Footrest
Head Airbags
Seat Wave Mechanism
Waist Airbags
Back Heat

Welcome to
Thank you and congratulations on purchasing an Infinity Massage Chair - you’ve made a
great choice.
With over a decade of experience designing, building and servicing massage chairs,
Infinity takes pride in every chair sold, including yours. We are here for you. The US-
based Customer Care team can be reached at [phone] or visit us online at www.
infinitymassagechairs.com and find valuable self service resources under the SUPPORT tab,
including electronic copies of all documents and video tutorials.
Inside this manual, you will find everything you need to setup and safely enjoy your chair.
Please review the entire manual, including all safety information, before assembling or
using your chair. If you are assembling the chair yourself, please see the Assembly Guide
next and reference the online assembly video.
For convenience, we’ve also created a Quick Start Guide. We suggest you keep it in the
remote pocket as a tool to get to know all the features of your new chair.
Get ready to sit back, relax and enjoy the Ultimate Massage Experience.
We know you can’t wait to sit in your new Infinity Massage chair! Take a picture of you enjoying the ultimate
massage experience and make sure to tag us on social media with the hashtag #infinitymassagechairs
Register your product at www.infinitymassagechairs.com/warranty
to ensure it is in our system. This will simplify the warranty process
should you ever need it.
Alternatively, scan the QR code to go directly to the URL above.
Before assembling your chair, watch an assembly video at:
www.infinitymassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
THE ULTIMATE MASSAGE EXPERIENCE
@infinitymassagechairs@infinitymassagechairs @infinity_chairs@infinity_chairs @infinitymassagechairs@infinitymassagechairs
SCAN CODE
SCAN CODE
Warranty Registration
Assembly Video

Chair Features
Demo Voice
Truefit™ Body
Scanning
Weightless Zero
Gravity Recline
Changing
Language
Lumbar heat
Foot Reflexology
Rollers
SootheMe™
Sound Therapy
Waist Twist
Therapy
Manual Massage
Customization
See page 15
See page 20See page 18See page 18
See page 17See page 9 See page 16
See page 15 & 21
See page 21
See page 21
Bluetooth®
A

Table of Contents
Before Getting Started
Chair Setup
Taking Control
Chair Entry & Exit Hazards
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
6
6
6
7
7
Getting Comfortable
Main Power Switch
Adjust Pillow
Truefit™Body Scanning
Reduce the Intensity
of Your Massage
Getting Out Of The Chair
8
8
8
9
9
9
10
Auto Programs
Airbag Massage
Airbag Region
Airbag Intensity
Back Heat
Foot Reflexology Rollers
12
14
14
14
15
15
Time
Bluetooth®Audio
SootheMe™Sound Therapy
Volume
Demo Voice
Language
Bluetooth®Audio
Beep
Remote Control Screen Idle
Specifications
Trouble Shooting
Frequently Asked Questions
Manual Programs
Back Massage Technique Mode
Massage Part (Back Region)
Back Node Width
Massage Speed
Foot Reflexology Rollers
Weightless Zero Gravity Recline
Waist Twist Therapy
16
16
17
18
18
18
19
19
19
25
25
26
20
20
20
20
21
21
21
21
Staying Safe
Set Your Environment
Settings
Build Your Own
Fixing Issues
22
Your Chair
External Structure
Internal Structure
Chair Features
2
2
4

6
- 14” clearance for the recline of the backrest; 16” clearance for the extension of footrest
and sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Before Getting Started
We recommend to place a piece of thin carpet or soft mat underneath it to avoid damaging
the floor.
Floor Protection
- Do not use the massage chair in high moisture environment such as near swimming pool or bathroom to
prevent electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.
WARNING
Massage chair
Floor
Carpet
14” 16”
- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord
while massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
CAUTION
- To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear
of children, pets, or obstacles.
WARNING

7
- Apply pressure to the back of the massage chair from behind to pivot on the Castors.
Have a second person up front to guide the Footrest until in the correct position. Maintain
clearances as mentioned above. Gently lower into place. Do not pull on the side arms.
Move Methods
Connect to Power
Plug into a 110V grounded outlet.
WARNING – Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug
provided with the product – if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This product is for use on a nominal 120-V circuit and has a
grounding plug that looks like the plug illustrated. Make sure that
the product is connected to an outlet having the same configuration
as the plug. No adapter should be used with this product.
Earthing
This massage chair is a Class 1 electrical appliance. Make sure to
use a grounded outlet to the grounded power supply circuit and a
properly installed earth grounding rod with ground connection, to
avoid electric shock.
Grounding Instructions
To avoid risk of electrical shock, turn power switch off before plugging unit into electrical outlet. Use only
with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.
Grounded
outlet
Grounding pin
WARNING
CAUTION
- Do not move the chair when there is user inside.
- Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or
armrests to avoid damage to product.

8
To power up the chair, flip the main power switch located on the back of the base of the
chair to ON.
Main Power Switch
Getting Comfortable
Chair Setup
Take a seat in the chair and take note of where the neck pillow rests on your neck. Adjust
the pillow so that it rests comfortably in the arch of your neck. Do this by removing it from
the velcro, aligning it, and then reattaching to the velcro once it is in the desired position.
Adjust Pillow
Main power switch
Tube fuse
Power cord input
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled
and that the unit be placed in an environment free of dust and moisture.
- To avoid possible damage to product or injury to unsupervised children, always turn off power switch and
unplug massage chair from electrical outlet immediately after use.
CAUTION

9
Select any auto program and press the OK button. The chair will automatically begin
scanning your body, mapping your back, shoulders, and neck. During this process it is
importing to remain seated back into the chair without lifting your head.
The scan can be viewed on the remote control screen. If fine tuning is needed just after
your body scan, wait for the shoulder adjust prompt to appear and then use the Back
Adjustment buttons to move the massage rollers up or down for the perfect shoulder
kneading position.
Truefit™Body Scanning
To easily exit the chair at any time, press the ON/OFF power
button on the remote control to restore the chair to the
upright position.
WARNING! Check to make sure children and pets are clear of
chair before pressing on/off button to return chair to upright
position. See next page for detailed hazard warnings.
To make the massage less intense, you can add the back pad to the seat back of your chair,
or you can also fold down the neck rest to provide more cushioning between you and the
massage mechanism in the seat back. To make the foot rollers less intense, make sure the
foot pads that came with the chair are inserted into the bottom of the footrest.
Getting out of the Chair
Reduce the Intensity of your Massage - Manually
left image will be of
the body scanning
screen
Smart tip: To increase intensity in the neck
and shoulder region, flip the pillow or the
pillow and pillow pad up so you lay directly
on the seat backpad.
Sports Refresh
body sensing...
Home key to select function
Home key to select function
Sports Refresh
body sensing...
Shoulder adjust
10min
10min

10
Chair Entry and Exit Hazards
Chair Entry & Exit
WARNING! The areas under the footrest and behind the back rest are potentially
dangerous for a child or pet. The chair back is heavy and reclines with force. A small child or
pet located behind the chair could be crushed as chair is reclined resulting in serious injury
or death. When chair is reclined, small children or pets who have crawled under the leg rest
may not be visible to the user and could be crushed when leg rest is lowered or when chair is
returned to upright position. To avoid serious injury or death, check these areas carefully
before reclining, lowering leg rest, or returning chair to upright position.
Make sure to check for
children or pets between the
chair back and the base of
the chair before entering zero
gravity recline.
Make sure to check for children
or pets underneath the footwell
before exiting zero gravity
recline and returning to upright
position.
Make sure to check for
children or pets between the
footrest and the chair body
before lowering the legrest.
DANGER
DANGER
DANGER

12
Press arrow keys to select
AUTO
Sports Refresh
Extension
Rest & Sleep
Working Relief
Neck & Shoulder
Waist & Spine
Demo
HOME
Press arrow keys to select
Auto Programs
Taking Control
Sports Refresh
Program Icon
Neck & Shoulder
Extension
Waist & Spine
Demo
Rest & Sleep
Working Relief
Press AUTO to jump to the Auto Program
menu. Select among 7 Auto Programs by
navigating down to it, then select by hitting
OK. The display screen will show the In-Use
screen.
While running any Auto Program, you can
select a different Auto Program or go into
Manual mode at any time. You do not need
for that program to end.

13
What for? Description
Soothe muscles after sports
activities and exercise.
Relaxes muscles and speeds up recovery time after
intense exercise by promoting circulation.
This program is the best choice to
relax tired muscles and increase
physical vigor.
Inspired by Thai massage. The strong kneading and
stretching functions effectively decompress the
entire body.
Try this program as you prepare
your body to rest for the night.
Kneads the entire body with a gradual lightening of
intensity massage to relieve tired muscles.
This is a great program for people
who work at a desk or travel a lot.
Performs a strong massage to ease muscles and
recuperate the body.
This program relieves neck and
shoulder pain
Selected neck & shoulder massage techniques for
soothing pain and tension in the neck and shoulders.
To relieve lower back pain Focuses on the lumbar vertebra with targeted
massage to relieve tension in this area.
To gain a quick understanding of
what each auto program has to
offer.
A quick show of massage chair’s features and
functions. That can be accompanied by an
explanatory voice over. The voice can be turned off
and on in SOUNDS.

14
Press arrow keys to select
AIRBAG
Full
Arm & Shoulder
Leg &Foot
Neck & Back
Buttock
FORCE
PART
Press arrow keys to select
AIRBAG
Full
Arm & Shoulder
Leg &Foot
Neck & Back
Buttock
FORCE
PART
Press arrow keys to select
AIRBAG
Off
FORCE
PART
Press arrow keys to select
AIRBAG
Off
FORCE
PART
HOME
Press arrow keys to select
Airbag Region
Taking Control
Press AIRBAG from Home display, press up or down button to navigate among PART and
FORCE. Select by pressing OK.
PART allows you to select which airbags to use. Select Full for all airbags. Otherwise pick
and choose amongst the other Parts to turn them on or off. You may select more than one
Part. To turn off all Airbags, select any lit parts and hit OK to turn off. When no Parts are lit,
all airbags are off.
Airbag Massage
Navigate to PART, press right button, then use the up or down button
to select your desired airbag region: Full, Arm & Shoulder, Back and
Waist, Leg & Foot, Buttock. Press OK button to select the airbag
region.
Airbag Intensity
Navigate to FORCE, press right button, then use the up or down
button to select your desired intensity: 1 = light, 5 = firm, or Off. Press
OK button to select the airbag intensity.
While the in-use screen is displayed during a massage program, press
the left or right button to adjust the airbag intensity (this feature
works in both Auto and Manual program).

15
MANUAL
MODE
PART
WIDTH
SPEED
ROLLER
ZERO
SWAY
Press arrow keys to select
1
2
3
On
HOME
Press arrow keys to select
Press arrow keys to select
HEAT
On
Off
HEAT
HOME
Press arrow keys to select
Select MANUAL from Home display, then press up or down button to navigate to ROLLER.
Press right button, then use the up and down buttons to select your desired foot roller
speed: 1 = slow, 2, 3 = fast, or OFF (deactivate foot roller). Press OK button to select the
speed level you desire.
Alternatively, press the Foot Roller button on your remote control. Pressing this button will
cycle you through the 3 different speed settings, and then turn the foot rollers off. Your
current foot roller speed is displayed in the in-use screen.
Foot Reflexology Rollers
Press HEAT from Home display, press right button, then press up or down button to
navigate to desired heat setting: On or Off. Press OK button to select the heat setting.
Back Heat
Smart tip: Alternatively, you can adjust
Foot Roller Speed by pressing the Foot
Roller button on your remote control.
Pressing this button will cycle through the 3
speeds, and then turn off.

16
On
Off
LANGUAGE
BLUETOOTH
BEEP
Press arrow keys to select
HOME
Press arrow keys to select
Press arrow keys to select
TIME
TIME 10mins
20mins
30mins
HOME
Press arrow keys to select
Set your Environment
Select TIME from Home display, press right button, then press up or down button to select
your desired timer: 10 minutes, 20 minutes, or 30 minutes. Press OK to select your desired
massage timer length. 20 minutes is the default setting.
Time
Your massage chair includes Bluetooth®compatibility so you can play and enjoy your
favorite music. To connect your Android or Apple device, press SETTING from Home
display, then press up or down button to navigate to BLUETOOTH. Press right button, then
press up or down button to select your desired Bluetooth®setting: On or Off. Press OK to
select Bluetooth®setting.
Bluetooth®Audio

17
Airplane
CarRide
Fireplace
Thunderstorm
Windy Night
Press arrow keys to select
SOUND
VOLUME
DEMO VOICE
SOUNDS
White Noise
Ocean Surf
Crickts
Rain
Nature
SOUND
VOLUME
DEMO VOICE
Press arrow keys to select
HOME
Press arrow keys to select
Press SOUNDS from Home display, press right button then press up or down button to
navigate among: PLAY and VOLUME. Press OK button to enter the sounds setting you
desire to control.
SootheMe™Sound Therapy
White Noise
Sounds What is it?
Nature
Ocean Surf
Air Plane
Crickets
Thunderstorm
Car Ride
Rain
Windy Night
Fireplace
A constant, even loop of pure white noise to mask out distractions
Soothing ocean waves rolling onto the shore
Night time in the suburbs. Churping Crickets, water trickling from a pond, and faint
traffic noises
Quiet, light, refreshing rain falling to the ground
Refreshing sounds of small birds peacefully singing along a tranquil stream.
A Cessna propeller airplane motor idling
Calming inner-city traffic featuring cars, trucks, and motorcycles
Crackling of fire in a fireplace
Heavy rainstorm with thunder
Heard from inside a cabin, a howling wind blows constantly outside
Note: Bluetooth must be ON for sounds to work.
Smart tip: Bluetooth®must be ON for
sounds to work. Make sure to go into
settings and turn on Bluetooth®before
attempting to listen to sounds.

18
LANGUAGE
BLUETOOTH
BEEP
Press arrow keys to select
HOME
Press arrow keys to select
Press arrow keys to select
SOUND
VOLUME
DEMO VOICE
Off
On
Press arrow keys to select
SOUND
VOLUME
DEMO VOICE
Set your Environment
Navigate to VOLUME, press right button, then press up or down button
to select your desired volume setting: 1 (lowest), 2, 3, 4, 5 (highest).
Press OK button to select the volume setting.
The Auto Program called Demo has a spoken word audio that plays
through the speakers when active. To turn off this Demo Voice,
Navigate to DEMO VOICE press right arrow and select Off then press
OK. If you want to re-active the demo voice you may do so by selecting
On. The Demo Voice is only available in English.
Volume
Demo Voice
Press SETTING from Home display, then use the up or down button to
toggle between Language, Bluetooth, or Beep.
Settings
Language
Navigate to LANGUAGE, press right button, then use the up or down
button to select your desired language: ENGLISH or CHINESE. Press OK
button to select language.
Setting

19
kneading
Home key to select function
Speed
Airbag
Width
Roller
Sports Refresh
On
Off
LANGUAGE
BLUETOOTH
BEEP
Press arrow keys to select
On
Off
LANGUAGE
BLUETOOTH
BEEP
Press arrow keys to select
Smart tip: All settings listed below will be
memorized when you turn off the massage
chair.
Bluetooth®Audio
Beep
To connect your Android or Apple device, press SETTING from Home
display, then press up or down button to navigate to BLUETOOTH.
Press right button, then press up or down button to select your desired
Bluetooth®setting: On or Off. Press OK to select bluetooth setting.
The remote control provides an audible “beep” as feedback. You may
turn this audible beep off. Navigate to BEEP, press right button, then
use the down button to Off. Press OK. To restore the beeping, select
On.
Remote Control Screen Idle
Whilst running an Auto Program or Manual mode, the remote control screen will return to
the in-use screen (as shown below) after 10 seconds of being idle.
Manual in-use screen Auto Program in-use screen
- Please do not spill water or other liquids on the controller in order to avoid key malfunctions and error codes.
- Please do not place heavy objects on the controller or power cord.
CAUTION
Speed
Airbag
Width
Roller
kneading
Home key to select function
MANUAL
10min
10min

20
MANUAL
MODE
PART
WIDTH
SPEED
ROLLER
ZERO
SWAY
Wide
Medium
Narrow
Press arrow keys to select
MANUAL
MODE
PART
WIDTH
SPEED
ROLLER
ZERO
SWAY
Kneading
Tapping
Knocking
Shiatsu
Sync
Press arrow keys to select
HOME
Press arrow keys to select
MANUAL
MODE
PART
WIDTH
SPEED
ROLLER
ZERO
SWAY
Whole
Partial
Point
Press arrow keys to select
Build your own
In Manual mode you can operate components of your massage chair
individually or combine them to create unique massage scenarios.
Press MANUAL from Home display, press up or down button to
navigate among: MODE, PART, WIDTH, SPEED, ROLLER, ZEROG, and
SWAY.
Manual Programs
Back Massage Technique Mode
Massage Part (Back Region)
Navigate to MODE, press right button, then use the up or down button
to select your desired mode: Kneading, Tapping, Knocking, Shiatsu,
Sync. Press OK button to select mode.
Navigate to PART, press right button, then use the up or down button
to select your desired region: Whole, Partial, and Point massage. Press
OK button to select region.
Whole travels the entire length of the track. Partial travels a short
distance and reverses direction for focused relief. Point stops on the
track for targeted relief. Partial and Point location can be fine tuned
using the Back Adjustment arrow up or arrow down buttons
Back Node Width
Navigate to WIDTH, press right button, then use the up or down button
to select your desired width: Wide, Medium, and Narrow roller width.
Press OK button to select mode. (Massage Width can’t be adjusted
when in Kneading, or Sync Manual modes).