Ingenico 7780 User manual

User Guide
Ingenico
7780
Secure transaction and payment solutions

3
Contents
1Presentation ..................................................................................................5
1.1 Overview of Ingenico 7780....................................................................6
1.2 Keyboard details and functionality.........................................................7
2Use..................................................................................................................9
2.1 Card reading........................................................................................11
2.2 Terminal maintenance .........................................................................11
2.3 Changing the roll of paper ...................................................................12
3Installation and starting..............................................................................13
3.1 Location of the terminal and the base..................................................13
3.2 Battery set up and charging.................................................................14
3.3 Terminal connections...........................................................................16
3.4 Installing a SIM card and a full format card..........................................19
3.5 Troubleshooting...................................................................................21
4Recommendations......................................................................................23
4.1 Security................................................................................................23
4.2 Safety ..................................................................................................23
4.3 Switched Telephone Network (STN)....................................................24
4.4 RF Safety.............................................................................................24
4.5 General safety .....................................................................................24
4.6 WEEE..................................................................................................25
5Index.............................................................................................................26

Ingenico 7780
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Thank you for choosing an INGENICO product !
We hope that you will be fully satisfied with your new terminal. In order to fully meet the
requirements of our different customer users, the new Ingenico terminal comes in different
models:
Your model, the Ingenico 7780 is a portable Bluetooth technology terminal; Effective,
processor 32-bits inside; Highly secured, EMV level 2 certified.
Ingenico 7780 features anew ergonomic design that provides a friendly interface for the
user:
"Easy loading" printer to load paper easier and quicker,
Large graphic display with adjustable contrast,
Fast communications.
The environment is also a priority for Ingenico:
Lighter packaging,
Use of non-toxic products,
Recyclable plastics.
Please read this manual to understand and make the best use of your terminal.
It presents the terminal and its different characteristics, offers quick and easy use and finally
describes a standard terminal installation (from unpacking to starting for the first time).
Furthermore, the manual features a contents table and an index at the end of the manual for
easy reference for specific needs, such as changing the roll of paper.
LThe manual describes a terminal without application software. A separate manual will
be supplied for each application installed. Certain connection options presented in this
manual can differ according to which model you possess.
0This symbol indicates an important warning.
LThis symbol indicates a piece of information.
Ingenico 5100 – countertop Ingenico 5300 – hand over Ingenico 7300 – portable

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The telephone cable and plug
0The power supply unit supplied is
specially designed for the terminal. Do not
use any other unit.
1 Presentation
Ingenico 7780 is an electronic payment terminal designed to accept payment using magnetic
stripe and smart cards.
The terminal box contains:
This manual
The EC compliance booklet
A cable securing plate and a screw
0The model of the power supply unit and the telephone cable and plug depend on
the country.
The terminal and base
The power supply unit

Ingenico 7780
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1.1 Overview of Ingenico 7780
Smart card reader
"easy loading" printer
Magnetic stripe reader
18-key backlit keyboard
Backlit graphic screen

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1.2 Keyboard details and functionality
This chapter describes the key functions for a terminal with no specific application.
LSome keys can have other functions according to the applications that are present in
the terminal.
The arrow key advances the
p
aper a few centimetres
Di
g
ital ke
y
board
The 00 key goes directly from euros
to cents and from cents to euros
The navigation keys navigate in
the terminal menus The function key accesses the
different system and application
menus
The red key cancels the
p
rocedure in progress, goes
into stand-
b
y and switches
the terminal off away fro
m
the base
The yellow key cancels
the last character
The green key validates
the input selections and
information, turns on the
terminal

Ingenico 7780
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9
2 Use
In this chapter, we consider that the terminal has been installed (battery charged with a
maximum charge level), connected to the electricity and telephone network and initialised.
For the installation (connections and battery charging) refer to chapter 3 “Installation and
starting”.
0Before to use the terminal, always check if the roll of paper is present !
Terminal display ready to carry out a transaction
In order to extend battery life, the Ingenico 7780 terminal goes automatically into stand-by *
after a few dozen seconds when it is not on the base.
The terminal comes back on if:
it is placed on the base,
the green key is pressed.
* This option will depend on the application installed in the terminal.
a
PRESENT CARD
11/07/02 15h01
Terminal / base connection
Date and time
Battery charge
Terminal in the Bluetooth
technology field

Ingenico 7780
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Because of the Bluetooth technology transmission it is not necessary to place the terminal on
the base to use the serial link, the modem or to perform an authentication.
The symbol*on the upper left hand corner of the screen indicates that the terminal is
assigned to its base and that it is in the Bluetooth technology field (the research phase last
typically less than 10s).
The message*-RANGE- appears when the Bluetooth technology link is not available:
the terminal is out of range of its base
the terminal assignment operation to its base has not been carried out.
The message*-BUSY-appears when the terminal tries to connect to a base already
connected with another terminal. In this case, wait until the base is free.
*This option will depend on the application installed in the terminal.