Kaba E-PLEX 50XX SERIES User manual

OPERATIONS MANUAL
E-PLEX®50XX/30XX SERIES

2
TABLE OF CONTENTS
StatesoftheLock .............................................4
actoryMode ....................................................4
AccessMode .....................................................4
PushbuttonProgrammingMode ....................................5
Sequence of Operations for Start-Up Programming . . . . . . . . . . . . . . . . . .4
Default Values of the E-Plex™Lock Programmable Parameters . . . . . . . . . . . . .5
ConfiguringtheLock ...........................................5
General Procedure for Pushbutton Programming . . . . . . . . . . . . . . . . . . . . .5
ResetProcedures.................................................6
Procedure 1 - Program the Access Code Length . . . . . . . . . . . . . . . . . . . . . .7
Procedure 2 - Modify the Master User Access Code . . . . . . . . . . . . . . . . . . .8
Procedure3-SettheDate/Time ..................................8
Procedure 4 - Program the Lock ID and Unlock Time . . . . . . . . . . . . . . . . .9
Procedure 5 - Program the Duration of the . . . . . . . . . . . . . . . . . . . . . . . . . .9
Passage Mode Period
Procedure 6 - Program the Lock for Tamper . . . . . . . . . . . . . . . . . . . . . . . .10
Time Parameters
Procedure 7 - Programming the Lock for Keypad . . . . . . .11
Buzzer Volume
Users-GeneralInformation........................................11
UserLevels......................................................12
UserCodes...................................................13
User Access Codes (PINs) - Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Procedure 1 - Add / Modify a User Access Code . . . . . . . . . . . . . . . . . . . . . .13
Procedure 2 - Add / Modify a Manager Access Code . . . . . . . . . . . . . . . . .14
Procedure 3 - Add / Modify Service User Access Code . . . . . . . . . . . . . . . .15
Procedure 4 - Delete User Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Procedure 5 - Delete Manager Access Codes . . . . . . . . . . . . . . . . . . . . . . . .22
Procedure 6 - Delete Service User Access Codes . . . . . . . . . . . . . . . . . . . .22
Procedure 7 - Delete All Access Codes Except Master,16
Manager, and M-Unit
Procedure 8 - Activate User Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . .23
Procedure 9 - Activate Manager Access Code . . . . . . . . . . . . . . . . . . . . . . .23
Procedure 10 - Activate Service User Access Code . . . . . . . . . . . . . . . . . . .24

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Procedure 11 - Activate All User Access Codes . . . . . . . . . . . . . . . . . . . . . . .24
Procedure 12 - Activate / De-activate Passage Mode . . . . . . . . . . . . . . . . .24
Procedure 13 - De-activate User Access Codes . . . . . . . . . . . . . . . . . . . . . .25
Procedure 14 - De-activate Manager Access Codes . . . . . . . . . . . . . . . . . . .25
Procedure 15 - De-activate Service User Access Code . . . . . . . . . . . . . . . .26
Procedure 16 - De-activate all Access Codes except20
Master, Manager, and M-Unit
Procedure 17 - Activate / De-activate Lockout Mode . . . . . . . . . . . . . . . . .26
Procedure 18 - Perform Manual Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . .27
Battery Life and Replacement . . . . . . . . . . . . . . . . . . . . . . . .27
Procedure 19 - Latch Holdback Operation . . . . . . . . . . . . . . . . . . . . . . . . . .28
(E-Plex 30xx Series Only)
Procedure 20 - Swing Bolt Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
(E-Plex 30xx Series Only)
Summary of Pushbutton Programming Commands . . . . . . . . . . . . . . . . . . . . . . .31
Visual eedback Message Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
UserListTable ......................................................35
TABLE OF CONTENTS (continued)
A publication of Kaba Access Control
2941 Indiana Avenue
Winston-Salem, NC 27105
No part of this book may be reproduced or
transmitted in any form or by any means,
electronic or mechanical, including photocopying,
recording, or by any information storage and
retrieval system, without prior written permission
from the Publisher.
The information contained in this publication
is accurate to the best of Kaba Access
Control’s knowledge.
Specifications are subject to change
without notice.
Legend
• “E-Plex Lock” refers to both the E-Plex 5000 and the E-Plex 3000 locks.
• “E-Plex 5000” refers to the E-Plex 5000 series locks only.
• “E-Plex 3000” refers to the E-Plex 3000 series locks only.

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States of the Lock
Factory Mode
The factory mode is one of three primary states of the E-Plex Lock. The main
characteristics of this state are:
• The E-Plex Lock opens only when the 8-digit master
combination (1-2-3-4-5-6-7-8) is keyed in.
• The visual indication for ‘access granted’ is green LED flashing once.
A high-pitched tone is also generated while the green LED is on.
• The Master User must change the combination to be able to exit the
factory mode, and switch to the access mode.
Access Mode
This mode refers to a lock that is operational for user access, and not in facto-
ry or Programming Mode.
Pushbutton Programming Mode
The E-Plex lock enters the Pushbutton Programming Mode when the user
enters the master combination or one of the manager combinations, preceded
and followed by the character ‘#’ (ex: #12345678#). Once the E-Plex Lock is in
the Pushbutton Programming Mode, the Master/Manager can enter one or more
command sequences. Each command sequence ends with a ‘#’ character that
acts like an < enter > character. At the very end of all sequences of program-
ming commands, enter one more # to remove the lock from the Pushbutton
Programming Mode to return to normal access mode.
Sequence of Operations for Start-Up Programming
What is the recommended sequence of operations?
With the E-Plex Lock in the factory mode.
• Program the Access Code Length (default length is four digits).
The access
code field length can only be changed when the lock is not activated
(when still in the factory mode).
• Change factory Master to your own Master Code (always eight digits) to
place lock in access mode.
Put lock in Pushbutton Programming Mode.
• Set the Date / Time
• Program the Lock ID and Unlock time
•
Program the Lock for the Duration of Passage Mode (if desired)
• Program the Lock for Tamper Time Settings
• Program the Lock for Buzzer Volume
• Add Access Codes as desired

Default values of the E-Plex®Lock programmable parameters
Parameters Factory Default Values
Date (MM/DD/YY) 01/01/00
Time (HH:MM) 00:00
Lock state Unprogrammed
Lock ID 0000
Passage mode open time limit 9 hours
Passage mode Disabled
Lockout mode Disabled
Unlock time 2 seconds
Buzzer volume control Low
Tamper shutdown time 30 seconds
Tamper attempt count 4 attempts
Access code length 4 digits
Latch Holdback Mode Disabled (E-30xx only)
Swingbolt Privilege Disabled (E-30xx only)
Privacy Privilege Disabled (E-50xx only)
Master combination 12345678 (8 digits)
Access code None
Code status Activated
M-Unit user’s combination None
M-Unit user’s status Disabled
Configuring the Lock
General Procedure for Pushbutton Programming
1. The pages that follow provide step-by-step instructions for programming
the E-Plex Lock.
5

6
2. The general procedure for all programming functions is as follows:
a. Put the lock in Programming Mode by pressing # Master Code #
b. Use the Summary of Commands Table in the appendix section of this
guide to enter the three digit command sequence (Command Type +
unction Code), followed by #.
c. Enter the appropriate numbers as required.
d. Press # to end Programming Mode.
e. Once the lock is in programming mode, multiple command sequences
can be entered without having to repeat the #mastercode#.
However, if there is no activity for 15 seconds at the keypad, the lock
will automatically exit from programming mode.
For example
• If the Master or Manager enters his code of 87654321, the door will
open.
• If he enters #87654321#, the lock will enter into the Programming
Mode and wait for the next part of the command.
• If he enters the # sign twice at the end of the code, for example
#87654321##, the lock will go out of Programming Mode and
return to its normal mode.
Note: The # pound sign acts like the Enter key on a keyboard in your
communications with the lock. The # tells the lock that one part of the
entry is finished. The # serves another purpose - to distinguish a program-
ming type command from a simple Access Code to open the door. A Master
or Manager User can use the same number to open the door or to put the
lock in Programming Mode, the only difference being that he uses the #
sign in front to signal that he is about to enter a programming command.
or increased security, it is recommended that the master user code not
be used for everyday access. This can be accomplished by creating an
access user code for the master user.
Reset Procedures
There are three different “Reset” levels available in the E-Plex Lock.
Code 099# will reset the lock to the factory default settings except for the
access code length (Master, Manager Access User codes and Time / Date
are retained if already programmed)
Code 299# will delete all access and service user codes (Master, Manager
and M-Unit * users are retained)
Hard Reset will return the lock to factory mode including deleting all codes,
putting the lock back to factory default values (4 digit access code length)
and making the master code 1-2-3-4-5-6-7-8. A hard reset is performed as fol-
lows.
Insert key, turn and hold in open position (Latch retracted).
Within 5 seconds, press # and then release latch
While red /green light flashes, press 1-2-3-4-5-6-7-8-# on keypad

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The lock will reset. A green light with corresponding high pitch tone indicates
reset is complete and successful.
Lock is now reset to the factory mode and the Master Code is now
1-2-3-4-5-6-7-8.
*M-Unit is only applicable when using optional E-Plex software.
PROCEDURE 1 - PROGRAM THE ACCESS CODE
LENGTH
Setting the length of Access Codes must be the first lock programmable func-
tion you perform, because all your other access codes must have the same
length. If a user enters a code of a different length, the lock will not accept it.
Longer length Access Codes permit a greater number of code possibilities, and
thus higher security. The master code must always be 8 digits. This length can
not be changed.
Required User Level: Master
1. To configure the E-Plex Lock programmable pushbutton lock, it must first
be placed in Programming Mode.
mportant: This is the only programmable function that can be done
during the factory mode using the factory master code. Except for
changing from the factory code to a new master code.
2. Enter the E-Plex Lock factory Master (Programming) Code
(#12345678#). The lock responds with a flashing green light.
If 1-2-3-4-5-6-7-8 does not seem to work, please follow the steps
to perform a hard reset by following the procedure in on page 6.
3. Enter the code 009 #LL #, where LL represents the length (number of
digits in a code). The range is from 04 to 08 digits. You can leave the
factory default Access Code length (4 digits) if you wish by not
changing the length.
4. Example of Complete Entry: 009#05# to change the code length to 5
digits.
5. Key in another #to indicate the end of programming.
6. rom now on, all the Access Codes you create must be the length
specified in this step.

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PROCEDURE 2 - MOD FY THE MASTER USER ACCESS
CODE
Required User Level: Master
1. To change the factory code or current Master Code, follow the next three
steps:
2. Put lock into Pushbutton Programming Mode.
3. Use the command, 000, for Master, then the new Master Code number.
4. You must use 8 digits between 00000000 and 99999999 as follows:
000#MMMMMMMM#, we’ll use 000#87654321# as an example.
5. Enter the Master Code again 87654321# for confirmation.
6. Example of Complete Entry: 000#87654321#87654321#.
7. Key in another #to indicate the end of programming.
8. After that, you will always use your own Master Code. Please write the code
down and keep in a safe place. The factory code is no longer valid.
PROCEDURE 3 - SET THE DATE / T ME
Note: Not required if software is not used
You must enter the current date and time in each lock to enable accurate
programming and auditing. Always enter Standard Time; the software package
will make the adjustment for Daylight Savings Time. These must be regularly
updated according to your maintenance schedule. Enter 001 for date settings
and 002 for time settings. Date / time settings are kept after a battery change
unless you remove the batteries for more than two minutes. In this case, the
time is reset to 00:00:00 and the date to 01/01/00.
Required User Level: Master
1. Put lock into pushbutton programming mode.
2. Enter the date as follows: 001#MMDDYY# (Month, Day, Year, where MM
= 01 to 12; DD = 01 to 31; YY = 00 to 99. or example, Nov. 22, 2007
would be entered as 112207).
3. Enter the date again to confirm MMDDYY#. Example of Complete Entry:
001#112207#112207#.
4. or the time, enter as follows: 002#HHMM#, where HH = 00 to 23
hours; MM = 00 to 59 minutes. Use military time - for example eight-
thirty in the morning would be 0830, while in the evening it would be
2030).
5. Enter the code again HHMM#, for example 0830.
6. Example of Complete Entry: 002#0830#0830#.
7. Enter another #to indicate the end of programming.
8. The current date and time are now programmed into the lock.

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PROCEDURE 4 - PROGRAM THE LOCK D AND
UNLOCK T ME
Assign an ID number to each lock for configuration and auditing purposes. This is
an internal number (default 0000), and is the same as the door number. Unlock
time is the length of time the door will remain unlocked when a correct code is
entered before automatically re-locking itself.
Required User Level: Lock D: Master, Unlock Time: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. To set up the Lock ID, enter command 003#.
3. Enter NNNN (where NNNN is the lock ID - a number from 0000 to
9999). or example, 1234.
4. Example of Complete Entry: 003#1234#.
5. The lock ID is now in its memory.
6. Enter another #to indicate the end of programming, or remain in
programming mode to continue.
7. To establish Unlock Time, enter the following code: 004#TT#,where TT
is the time in seconds, (TT=02 to 20 seconds, for example 10 seconds).
8. Example of Complete Entry: 004#10#.
9. Enter another #to indicate the end of programming.
10. You have now programmed the lock ID 1234 and, for example, an Unlock
Time of 10 seconds for the door.
PROCEDURE 5 - PROGRAM THE DURAT ON OF THE
PASSAGE MODE PER OD
You might want to program locks for public areas, such as cafeterias, to have
free access (Passage Mode) during certain periods of the day, and revert to
required code access outside of these regular hours.
The length of time that the lock remains in Passage Mode is programmable.
The factory default length of time for Passage Mode is 9 hours - you may leave
the default, but by default, the lock’s passage mode is de-activated.
When the lock is activated at the lock keypad to go into Passage Mode, it will
automatically relock after the designated duration.
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter command code 005#.
3. Then TT#, where TT= 01 to 24 hours.
4. A TT entry of 00 means there is no time limit - the door remains
unlocked (permanently).
5. Enter 005 #TT#; for example, 005#06# for six hours.

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6. Example of Complete Entry: 005#06#.
7. Enter another #to indicate the end of programming.
8. In this example, the lock will remain unlocked for six hours, starting from
the time you activate it in Passage Mode.
9. You have now configured the duration of the Passage Mode period for
that lock. This does NOT initiate Passage Mode until you activate the
Passage Mode - See Procedure 12 on “How to activate/deactivate the
Passage Mode.”
10. The new length of time will take effect the next time you put a lock into
Passage Mode by following the correct command sequence.
PROCEDURE 6 - PROGRAM THE LOCK FOR TAMPER
T ME PARAMETERS
You can set a Tamper Time Wrong Tries parameter referring to the number
of times the wrong code can be entered before the lock goes into Tamper
Shutdown Mode.
or example, if you program the lock to accept three wrong tries, the lock will
tolerate three wrong entries, staying locked but providing visual feedback (see
visual message chart in rear section). After that, it will go into a Tamper
Shutdown Mode and remain locked until the end of the Tamper Shutdown Time
period - the length of that period is configured in Step 4 of this procedure
(below).
Required User Level: Master, Manager
1. Set the tamper time for the period of time during which the keypad will
remain inaccessible after the specified number of wrong Access Codes
are entered
2. Put the lock into Pushbutton Programming Mode.
3. Enter the code as follows - 006#TT# (TT is seconds - 00 to 90 seconds).
4. Example of Complete Entry: 006#60#. (for 60 seconds)
5. Enter the code as follows: 007 #TT# (TT is number of wrong entries -
03 to 09), let’s use 05 for example.
6. Example of Complete Entry: 007#05#.
7. Enter another #to indicate the end of programming.
8. The lock will stay locked after three wrong entries for the length of time
you select in the steps below, even if a valid code (including the
Master or a Manager Code) is entered after the three wrong codes.
Only the mechanical key override will open the lock during the
tamper shut down Period.
9. Enter another #to indicate the end of programming.

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In this example, the lock will now remain locked for 30 seconds after three
wrong Access Codes have been entered. No codes, even valid ones or the
Master Code, will work in the lock until that time period has elapsed. Only the
mechanical override key will open the lock during the tamper shutdown.
PROCEDURE 7 - PROGRAMM NG THE LOCK FOR
KEYPAD BUZZER VOLUME
You might want to adjust the volume of the Keypad Buzzer depending on where
the lock is located - a noisy or quiet area.
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter the code 008#VV# (where VV is a scale of volume from
00 to 03; 00 = off; 01 = Low; 02 = Normal; 03 = High).
3. Example of Complete Entry: 008#02#.
4. Enter another #to indicate the end of programming.
5. The lock will now sound the buzzer at the desired volume Normal, until
you change it.
USER - GENERAL NFORMAT ON
1. Master and Manager Codes can do two different things:
• Open the door by entering the Access Code without #signs.
• Put the lock into Pushbutton Programming Mode by entering #before
and after their Access Code.
2. Each user (Manager User, Service User or Access User) occupies one of
the available 300 locations in the user table.
3. By default, user 000 is the Master User.
4. The M-Unit User is outside of the user table (only applicable with “E-Plex
Standard” PC software use).
5. Users have a 15-second period to enter the entire key sequence, and 5
seconds between pressing each pushbutton number. If they pause longer
than 5 seconds between each pushbutton pressed, or exceed the 15-sec-
ond period to enter the total sequence, the lock:
• aborts the current programming sequence
• automatically exits the programming state
• sends the user a ‘Keypad Timeout’ feedback message
Note: Correct errors during a command sequence. If an invalid entry
occurs, recover from the mistake by entering the (*) key, which will clear all
entries made from the beginning of the current command sequence, and will
reset the 15-second time limit for entering the code. In this case, you still
have 15 seconds from the first number entered to enter the whole code.

12
USER LEVELS
ive different classifications of users can perform various operations at the lock.
Master User - The Master User is the top-level manager who performs the
initial lock setup activities and can program all lock functions. There is a
maximum of one Master User per lock.
Manager - A Manager can program all lock functions except:
• defining the Access User Code length
• modifying the lock ID
• modifying master user Access Code
• changing date and time
• resetting to default value
• activating lockout mode
• adding/deleting /enabling /disabling a Manager User. The number of
Managers is limited only by available user table space (299 maximum
because one (000) is reserved for the Master Code).
Access User - An Access User has the ability to open the lock. The number of
Access Users is limited only by available user table space (299 maximum
because one (000) is reserved for the Master Code).
Service User - A user with an Access Code valid for a configurable period of time.
This period of time starts on the first use of the code. Each Service User combina-
tion is automatically deleted from the locks memory after its period of time
expires. The number of service users is limited only by available user table
space (299 maximum because one (000) is reserved for the Master Code).
M-Unit User - The M-Unit User (Maintenance User) is only applicable when
used with a handheld PDA and the E-Plex software, sold separately. Please refer
to the “E-Plex Standard” Software User Guide for M-Unit operation.
Note: The total number of codes enrolled into the lock at any given time
cannot exceed 300 (plus M-Unit User if applicable), regardless of code
classification.
USER CODES
Each time you add a user to give access to a door, you must program the door
with an Access Code for them. This User Access Code can also be referred to
as a PIN (Personal Identification Number). If you modify the Access Code for
an existing user, the procedure is the same.
User Codes must not have the exact same numbers in the same position
as the Master Code.
The Master Code 00004992 is used as an example in the table below.

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USER ACCESS CODES (P Ns) - EXAMPLES
Master Code User Code Length Sample User Codes
Acceptable Unacceptable
00004992 4 digits 1000 0000
0005
1206
0001
00004992 5 digits 32000 00004
00006
00100
00044
00004992 6 digits 001041 000049
000046
400492
000048
00004992 7 digits 0005521 0000499
2000499
9900872
1000892
00004992 8 digits 80009765 00004992
12006654
00004993
40004992
PROCEDURE 1 - ADD / MOD FY A USER ACCESS CODE
• When users no longer need access to the lock, delete the User Code by
deleting the corresponding user ID location. This permits you to use the
deleted user ID location for a new user.
• If you only de-activate the old code, you cannot add a user with the same
number. De-activate should only be used when the User is, for example, on
vacation, and his number will be re-activated when he returns.
• A User ID location is a 3-digit number assigned by the Master or Manager.
You should have the list of User ID locations with you when programming
locks. You should always maintain an accurate and correct list of User ID
locations and users assigned to those ID locations.

14
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter command 100# to add /modify a User Access Code.
3. Enter the User ID location followed by # - NNN#, we use 023# for
example (Range = 000 to 299). The User List Table on page 28 may be
helpful.
4. Enter UUUUUUUU#, representing a User Access Code of between 4 and
8 numbers, depending on the length of Access Code that you selected in
Procedure 1 on page 7. or example, if your code length is 4 digits, the
number could be 1024#.
5. Enter the code 1024# again.
6. Example of Complete Entry: 100#023#1024#1024#.
7. Enter another #to indicate the end of programming.
8. In this example, the User Access Code 1024 will now work in that door
for this regular User.
PROCEDURE 2 - ADD / MOD FY A MANAGER
ACCESS CODE
Each time you add a Manager access to a door, you must program the door
with a Manager Access Code. If you change the Access Code for an existing
Manager, the procedure is the same.
Required User Level: Master
1. Put the lock into Pushbutton Programming Mode.
2. Enter command 101# to add / modify a Manager Access Code.
3. Enter the User ID location (a three-digit number you have on a list that
you should carry with you) followed by #, for example 024#.
4. Enter UUUUUUUU#, representing a User Access Code of between 4 and
8 numbers, depending on the length of Access Code that you selected in
Procedure 1 on page 7. or example, if your code length is 4 digits, it
could be 1224#.
5. Enter the code 1224# again.
6. Example of Complete Entry: 101#024#1224#1224#.
7. Enter another #to indicate the end of programming.
8. The Manager Access Code 1224 will now work in that door with all the
access privileges assigned to a Manager User.
9. Manager Users can open the door by just entering the Access Code
without the #signs, or put the lock into Pushbutton Programming Mode
by entering #before and after their Access Code and program any lock.

15
PROCEDURE 3 - ADD / MOD FY SERV CE USER
ACCESS CODE
A Service User is any person who needs access to the lock for a limited time
period in order to perform a service, such as painting or repairs in the room or
area. A Service User Access Code allows the service person to enter, exit and
re-enter using that code for a certain number of hours, up to a maximum of 24
hours.
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter Command 102# to add /modify a Service User Access Code.
3. Enter the Service User ID location (a three-digit number you have on a list
that you should carry with you) followed by #, for example 025#.
4. Enter UUUUUUUU#, representing a User Access Code of between 4 and
8 numbers depending on the length of Access Code that you selected in
Procedure 1 on page 7. or example, if your code length is 4 digits, it could
be 2240#.
5. Enter the code 2240# again.
6. Now enter the number of hours, programmable between 01 and 24, for
example 04. If you enter a Service Access Code of 00, you can only
enter the door once. If the door shuts upon exiting, you will not be able
to re-enter. This type of access is called a one-shot code.
7. Example of Complete Entry: 102#025#2240#2240#04#.
8. Enter another #to indicate the end of programming.
9. The Service User Access Code 2240 will now work in that door, for this
Service User for a period of 4 hours from the time the Service User
enters his Access Code the first time.
PROCEDURE 4 - DELETE USER ACCESS CODES
User Access Codes should be deleted from the lock if no longer needed. This
frees the User ID location to be assigned to another user. Codes that may be
needed some time in the future should be de-activated rather than deleted.
Required User Level: Master, Manager
1. Put the lock into Pushbutton Programming Mode.
2. Enter Command 200# to delete a User Access Code.
3. Enter the User ID location NNN#, where NNN is the specific User ID
location from 000 to 299.
4. Example of complete entry: 200 #023#.
5. Enter another #to indicate the end of programming.
By deleting a User ID location, you have now also deleted the associated User
Access Code, allowing you to assign this User ID location with a new access
code to another user if you wish.

KABA S MPLEX®/E-PLEX®5x00/3x00 SER ES
L M TED WARRANTY
Kaba Access Control warrants this product to be free from defects in material
and workmanship under normal use and service for a period of three (3) years.
Kaba Access Control will repair or replace, at our discretion, E-Plex 5x00 and
3x00 Series Locks found by Kaba Access Control analysis to be defective
during this period. Our only liability, whether in tort or in contract, under
this warranty is to repair or replace products that are returned to Kaba
Access Control within the three (3) year warranty period.
This warranty is in lieu of and not in addition to any other warranty or condition,
express or implied, including without limitation merchantability, fitness for
purpose or absence of latent defects.
ATTENTION: This warranty does not cover problems arising out of improper
installation, neglect or misuse. All warranties implied or written will be null and
void if the lock is not installed properly and /or if any supplied component part
is substituted with a foreign part. If the lock is used with a wall bumper, the
warranty is null and void. If a doorstop is required, we recommend the use of a
floor secured stop.
The environment and conditions of use determine the life of finishes on Kaba
Access Control products. inishes on Kaba Access Control products are subject
to change due to wear and environmental corrosion. Kaba Access Control
cannot be held responsible for the deterioration of finishes.
Authorization to Return Goods
Returned merchandise will not be accepted without prior approval. Approvals
and Returned Goods Authorization Numbers (RGA Numbers) for the E-Plex
5x00 and 3x00 Series are available through our Customer Service department
in Winston-Salem, NC [phone]. The serial number of a lock is
required to obtain this RGA Number. The issuance of an RGA does not imply
that a credit or replacement will be issued.
The RGA number must be included on the address label when material
is returned to the factory. All component parts including latches and strikes
(even if not inoperative) must be included in the package with return. All mer-
chandise must be returned prepaid and properly packaged
to the address indicated.
* E-Plex 5x00/3x00 Series locks are warranted three (3) years from date of
activation.
16

KABA ACCESS CONTROL 2941 INDIANA AVENUE WINSTON-SALEM, NC 27199-3770
NO POSTAGE
NECESSARY
I MAILED
IN THE
UNITED STATES
BUS NESS REPLY MA L
IRST-CLASS MAIL PERMIT NO. 1563
POSTAGE WILL BE PAID BY ADDRESSEE
WINSTON-SALEM, NC

Thank you for purchasing our product. In order to protect your investment and to enable us to better serve you in the future, please fill out this registration card and return it to Kaba Access Control, or register online at www.kabaaccess.com.
This lock will be used in what type of facility? Commercial Building Industrial / Manufacturing Airport College/University Government/Military School/Educational Hospital/Healthcare Other (please specify)
What area is being secured with this lock? (e.g. ront Door, Common Door, Exercise Room)
This lock is: New Installation Replacing a conventional keyed lock Replacing a Kaba Mechanical Pushbutton Lock Replacing a Kaba Electronic Access Control Replacing a Keyless Lock other than Kaba How did you learn about Kaba Access Control Pushbutton Locks? Advertisement Previous Use Internet / Web Another Use Locksmith Maintenance Training Class Other (please specify) What was your reason for buying this lock? Who installed your lock? Locksmith Maintenance Other Check here if you would like more information on Kaba Access Control locks.
Name Position Company Address City State ZIP (Postal Code) Country Phone Email Name of Dealer Purchased rom Date of Purchase Lock Model Number
REG STRAT ON CARD

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