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Kaba KEYLESS ENTRY LOCK User manual

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GETTING STARTED with your KEYLESS ENTRY LOCK by KABA
Compiled by Bonnie Pauli – Summer, 2006
This simple manual is designed to answer enough basic questions to let you comfortably
get started assigning guest and staff codes for your new door lock. The KABA on-line help
system (https://www.kaba-ecode.com/members/help/default.htm) is the source of many
of the images used in this manual . For more info, just log on (using IE for your browser
is recommended) at http://www.kaba-ecode.com
TABLE OF CONTENTS
Pg 1-3: FAQs and SUPPORT Contact Info- Introduction & Frequently Asked Questions
Pg 3-10: Step by Step Operating Instructions. MOSTLY IMAGES – These are Screen
shots of the website, and explanation of basic operating instructions including how to
change batteries.
Pg. 11-14: Back up Info - Tables of USER PROPERTIES & LEVELS and
DEFINITIONS Many of you won’t care how this works as long as it works – the charts
and tables in this section tell you what each code is programmed to do, what different
abbreviations in the code list mean, etc.
CONTACT INFO: 1-888-217-5654 24 hour tech support line for problems wit entry etc
Service & Installation:
Maui Lock/Access Hardware
Nat'l Toll Free: 888-714-4200
Maui Ofc: 808-871-4200
Dale DeSalvo, President, RME
Access Hardware Inc.
285 Hukilike St. Unit B-102
Kahului, HI. 96732
Fax No: 808.877.0306
Cell No: 808.870.4200
Software & Website Info:
Secure Lodging
Cust Svc: 866-581-3003 ext 202
Rob Wengel
Secure Lodging Systems Inc.
fax: 866-581-3003
Cell: 604-905-9432
email: rwengel@securelodging.com
….
Kaba Keyless Locks p.2 of 14
FAQ:
How do I know which USER to select when creating a code?
For most guests you will use GUEST1
For most permanent staff you will choose bi-weekly code
Most USER options are self explanatory (PropertyManager/AGENT, WindowWasher, etc.)
For others check the USER LEVELS SHEET to see what extra privileges different levels
have. Some HOUSEKEEPING or HOUSEKEEPER and Maintenance codes are just Daily –
these are for short term use – good for a substitute or even could be used for a one day
code for a special cleaner.
Some codes are limited to 7am-6pm - most offer 24 hour access (unless dead bolt is on)
– Remember, you will know exactly who has been in your condo on what days should you
need that info.
Some contract folk you use on a regular basis (carpet cleaner, window washers… may
prefer a daily code be generated when they are scheduled rather than be given a more
permanent code they can customize.. You should check with them prior to creating your
first code for them.
Once you know if you need a short term code (1-31 days) or long term code (1 week to 62
weeks) you should Pay particular attention to the DEAD BOLT OVERRIDE and PASSAGE
MODE columns.
For a guest’s protection most codes for staff do not have DEAD BOLT OVERRIDE. When a
guest is in the condo and throws the deadbolt, no one can get in except
1. Another member of the guest’s group using the code issued for the guest or the
personalized code the guest created (ie.. if she/he is in the shower when he tries to
come in from a day of golf – We think he/she should be able to get in)
2. FIRE DEPARTMENT/EMS
3. EKAHI MANAGER (our bylaws require the AOAO must be able to access the
apartment at all times)
4. OWNER- Most owners will use their code for access when they are staying in the
condo so they should have the same privilege as a guest
5. PROPERTY MANAGER/AGENT: You can use another code for your manager/agent
without this privilege if you prefer but I thought you might want one of your people
to be able to access the condo if
a. someone isn’t feeling well and they call you and the deadbolt is on
b. you suspect traffic in and out might be leading to misuse of the condo and
the guest keeps the deadbolt on all the time .
c. other?
Can I create a code that has the numbers in it I want?
Yes and No! The system must create the code or the door will not know what to do. The
algorithms giving meaning to the code are pre-programmed in each lock so the code given
must meet those parameters. Thus you need to create all codes via the website…
HOWEVER – once you enter a code, you can “personalize” it (See DEFINITIONS of
USER PRIVILEGES) – remember, if your code has a prefix before the 6 digits, you will need
to enter those numbers and symbols as well as your personal 6 digit code once you create
it in order to open the door.
Kaba Keyless Locks p.3 of 14
This is a wonderful solution for staff who might work on several condos with this type of
Lock – initially all doors would have a different code assigned to the staff member but now
staff can personalize each door to a single code they can remember.
The system will track the personalized code and associate it with the original code.
How do I find out who has been in my apartment?
If something is missing or you want to know if a management company has put someone
in the condo without your permission, you need to use the M-Unit software available with
the system. At this time that means you would need to contact MAUI LOCK (Access
Hardware) for a service call. Dale DeSalvo, is the authorized dealer in Hawaii for the
Keyless Oracode-Kaba Locks - call him (see our CONTACT INFO page).
To learn more about the software and it’s availability for down load or from Access
Hardware/Maui Lock. Check with Dale DeSalvo or Rob Wengel at Secure Lodging (see
CONTACT INFO). The software is made to work with a Palm Pilot that syncs with your
computer. Standing at the LOCK with a Palm enabled with the software, you can get the
info needed for entry info.
What if I (or a new owner) no longer want to use the Keyless Lock Code
System
No problem. When your lock is installed you will be given 2 keys – standard mechanical
variety – These keys can open the door, by passing the Oracode system and functioning as
a standard door key. They should be kept in a safe place and used only for emergency
access or access once you are no longer using the Oracode/Kaba/SecureLodging web
interface to make codes to open the door.
How does the LOCK communicate with the Internet to get codes.
It doesn’t! The lock has been pre loaded with a series of Algorithmic codes that enable it
identify the codes you create on line via the Kaba/Secure Lodging Website. Each number,
prefix,symbol means something and causes the following numbers to mean something
else. No worry about power outages or Internet down time.
What is the ONE-SHOT code for.
Sometimes a guest will find they have forgotten an item after they have checked out. If
they close the condo door after 10AM for a standard check out or 1 PM for a late check
out, they will not be able to get in. Kaba encourages you to provide this ONE SHOT code
when a guest contacts you with this type of problem – This is the safest way to allow a
guest back in (prior to another renter’s code beginning) – the code will not by pass the
dead bolt.
What if a guest forgets their code and gets locked out.
The guest should contact you or your on-island agent (not the AOAO office) and get the
code again. Even if they have personalized the code, the one you initially assigned will
work – a new personalized code must then be configured. My Agent’s number is on the
inside of the screen door so a guest will be able to contact her without being inside.
Personally, I plan on issuing a long-term code to my house keeper to be used for guests
who have this happen. That way she can give them the code without having to go to the
condo and the code can continue to be used if she can’t get a hold of me to remind the
guest of their original code. For my staff’s protection, they will not know the guest’s code.
Kaba Keyless Locks p.4 of 14
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Kaba Keyless Locks p.9 of 14
Kaba Keyless Locks p.10 of 14
Once the lights start flashing red and green, you have _1000_ openings before the batteries go
completely dead. Have guests notify your agent if they see the lights flashing. Housekeeping and
maintenance should know how to change the batteries.
3 AA batteries need to be replaced. The access is easy but you must work quickly. The Battery Pack
is accessed by taking out a screw on the bottom of the lock – the verticle battery pack will drop out.
Change the batteries quickly (you have about 1.5 minutes – more than enough time if you have
batteries on hand and ready to go (remove new from packaging before you begin)
If you take too long, all programming will be lost and a call to the locksmith (Access Hardware) will
be needed. If programming is lost – that means the codes you have entered and given to guests
who have not yet arrived will need to be changed as well. Be careful
Photo of Lock area: